All staff at Heath windows went out of their way to fit windows quickly as I only had temporary windows following building work. From Max who provided the quote, and kept me updated about the order, Mark who completed the survey so quickly, Kathryn who liaised with me throughout and the efficient and friendly fitting team, Richie, Phil and Bryn. Superb customer service and fabulous windows.
Prices very competitive , brilliant service from start to finish. Very pleased with the new conservatory roof. Particular thanks to James (the fitter) and his team for being so considerate of our needs whilst they were in our home. Would not hesitate to go to this company again for future work .
What a professional outfit, from design to completing the installation was smooth with only one hiccup caused by me not Heath Windows which the boys put right within an hour. Will definitely be asking them to finish the remaining windows.
The guys who came to fit the windows were on time, polite and efficient. They also cleaned up all the mess after they finished.
The windows are exactly what I wanted. Good quality.
I would recommend this company to friends and family.
Excellent quality solid door beautiful colour and door furniture
Efficient service at the office
Quick turn around for emergency
Builders were very helpful and trustworthy
Clean neat job done and door fitted and finishings were perfect
Tidied up after job completed and left solid keys and papers
that were easily understood
Communication with office for payment was efficient
But most importantly the door was value added and excellent for the property
For aesthetics and security
Recommend Heath doors to anyone looking for a first class job done.
Service was great from start to finish. Had an initial quote from Brinley who was friendly and and put me at ease. Had windows fitted to the front of my terrace house and they look great, no issues when they were being fitted or afterward, the fitters were great communicators. Throughout the process I've spoken to Kathryn on the phone who has always been really helpful and lovely. I will use them again when I get around to doing the back of the house!
Did what they said they were going to and delivered early! All staff were polite and friendly and the new bifold look great. Recommended.
It’s the third time I’ve used Heath Windows and Doors. Previously had two new doors so decided to get the windows and patio doors replaced! Everything is professionally done from quote to installation to after service. They did an incredible job and I absolutely love my windows and new fully opening patio doors. The doors are my favourite feature which will help to bring the outside indoors during the summer. Miall and team, a MASSIVE THANK YOU to each and every one of you. James and the install guys, thank you for looking after everything during the installation. Even putting up with my two poochies!!!
New front door installed last week. Very clean and neat installation. Door very solid. Fitters very polite. Company came at later date to fit door knocker. Attended at times and dates specified. No complaints. Good company. Would use again.
Richie and Bryn from Heath Windows installed new aluminium patio doors for us yesterday. The job they did and their attention to detail was excellent and they were such a cheerful pair! The new doors look amazing and they are now so easy to open and close [ the problem we were having with the old doors] Many thanks all round
Windows are great, protect from noise. Previous window had been v badly fitted in many ways. Delighted with the new sliding door - less plastic. Fitters were delightful. Cheered our week besides doing an excellent job. And offered to make me a coffee - what a love!
The team replaced our plastic conservatory roof with a solid thermal roof. The quality of the materials was excellent. The whole process was complex, but all of the team were outstanding in their craftsmanship, professionalism and customer sensitive approach. They were very thorough in every aspect of the work. They went to a great deal of trouble to ensure that every problem we had was fully solved. I cannot write too highly of the team. We have had many different teams doing a variety of jobs in our house over many years, and this was clearly the best team we have ever dealt with. The work has made a substantial difference to the appearance of our house because of the evident quality of the finished product. Thank you to all concerned in providing a service of admirable quality from start to finish of the process.
Heath Windows recently replaced several windows, most of which were upvc sash windows, replacing the old wooden frames. I am very pleased with the quality of the windows and the standard of workmanship shown by the installation team of Rhys and Santino. They were friendly, hard working and conscientious. They also ensured that everything was clean and tidy at the end of each working day. I would have no hesitation in recommending Heath Windows and Doors.
Heath Windows have excelled in every step of the way for our new windows & doors . The company came recommended but we did get other quotes (waste of time !) First point of contact was Max who came to our home to give us a no obligation quote. His professional, knowledgeable approach was a great start in the process . Before we paid our deposit we went to the showroom to look at the windows & doors that we’d chosen just to make sure . Annie took us through everything, again very helpful and professional . The wait involved for everything to be ordered and made was as promised . Meanwhile the surveyor Mark came to give the final measure. Very thorough so we knew exactly what to expect on installation day . We had 2 weeks notice for the 2 day installation. The team were absolutely fantastic and a credit to the company & their profession . So friendly , they respected our property and worked so well together to give us the excellent finish that we now have . Richie rich , Twinkle , Sausage , Slim & Nick the biscuit , you’re amazing ! Thankyou to everyone involved .
Excellent service from start to finish. Would highly recommend 5**
Whole process was great, from quotation to installation.
Good communication throughout the process. The installation was quick and the guys clearly care about their job and take pride in what they do.
We used Heath Windows for all windows and door at the back of the house in 2020 and were so happy with the service and quality then that we had no hesitation in coming back again in 2022 to have a complete replacement at the front. Heath is a family run company that is service oriented and takes care of the customer from sale to survey to fitting. Thoroughly recommended.
I would like to thank Heath Windows for exceptional professionalism , quality and service. I would like to personally thank Brinley, who initially gave me the confidence to place my order. Everyone involved were also very professional, keeping me up to date on progress etc. Special thanks also to the two fitters, Richie and Jay. They made a fantastic job of fitting, were ultra polite and made a super job of clearing away afterwards.
Thank you Iona
Love love love the windows and doors have made such a difference to our home, inside and out and the boys were absolutely amazing from start to finish! Would defo recommend this fabulous company to everyone! So glad I came to you!
Quality fitting from very friendly fitters. Both had a sense of humour and worked hard during the time spent here.
Thoroughly cleaned up when they had finished, left no rubbish or mess. Cleaned door etc. before they left. Very pleased with service and door.
Fitters arrived on time. Great guys expertly fitted in a difficult opening. Picture doesn't do it justice as only 60% through building work. Will look stunning when kitchen is in. Will follow up with pictures when done.
Very pleased with our replacement conservatory, especially having to work promptly due to the weather 😳
Thanks to Matt, Mark, Ritchie and the team.
Would be more than happy to recommend .
Thank you 😊
Very pleased with our purchase of a new front door - it was exactly what we were looking for. Right from the start, the team were friendly and professional and took their time to explain the options.
The installation was really well done and the follow up visit was also quick and helpful.
Very highly commended and will definitely use again!
Absolutely thrilled with my upstairs windows and roofline replaced by Heath Windows & Doors. The final results are even better than I expected! Everyone involved in the process were professional, friendly, helpful and competent. I was kept up to date with everything and they helpfully organised the scaffolding needed, even liaising with an asbestos removal company (CES) too. Highly recommend and I look forward to getting my downstairs windows done as well through your company in the future!
We were very pleased with our new windows The rooms are lovely and light with white on the insides The rosewood on the outside matches our front door looks very smart and modern The men who installed the windows were very polite and hardworking we will definitely be having Heath Windows again when we have the next home improvement done
Heath Windows fitted a new roof on my mother's old conservatory. they delivered a very professional service from Brinley's first visit to the moment James, Tristan and Phil left after two days work in the rain. Very courteous, friendly and efficient and an uncomplicated tea / coffee order, for which they were very appreciative. James even called back a few days after finishing the job with some screws to make it easier for me to put the blinds back up. Excellent!!
What a fantastic company with friendly , professional and efficient staff. Now we’ve returned from holiday, I can appreciate the quality and fit of our beautiful new windows, with no morning condensation. Also the fitters Richie and Rhys were so amazing, clearing up after themselves and drinking my coffee. Thank you all
The job was done as efficiently as we'd anticipated, and the end product is already the talk of the street. What more can I say?
First time i have ever used this company and I will use them again for sure . Had a new front door fitted , and the fitters Lee and Santino were excellent . They were clean and tidy and real nice guys . Will recommend this company to all i know .
Thanks to Richie and Rhys for doing a fantastic job on Tuesday. They worked tirelessly in awful weather conditions and were extremely polite, tidy and professional throughout the day. We are extremely pleased with the finished product. Mike Williams
Had a composite door fitted and am delighted with the result. Very good experience all round with Heath Windows. Helpful staff in the showroom and office, a wide range of choice and clear explanations of all the fittings and the installation process. The surveyor who came to measure up was expert and reassuring. The fitters were professional, clean and tidy, and did a great job, including making sure I knew how to use the locks and maintain the door before they left. Thoroughly recommend.
Very pleased with all round service from visiting the show room to clean up after installation. Very professional outfit and would recommend to all
In short, we are very satisfied todate with the service and items provided by all the team and consider the price to be reasonably competitive. We ordered some replacement glass and a new door. The initial contact by Brinley was very professional and prompt. The installation was carried out well within the timescales initially set out
Installation team were friendly and attended as arranged, working hard into the evening to get the job done. There was an issue with a wrongly sized piece of glass (believed to be a supplier error) which was rectified in a short space of time. We also asked them to come back just to readjust the new door and were pleased the fitter visited within a couple of hours of us calling to sort the minor issue out. The office team were also very helpful and communication was very good. Overall, we are very pleased with this order todate, thank you. As first time customers we would certainly consider going to Heath Windows again.
Had my composite front door fitted yesterday by two fitters , James and Phil. Everything they did was fully explained along the way and after a short time the job was completed. My thanks go to the fitters and Kathryn at the office who together made the experience very easy indeed. I will be singing their praises for a long while yet and would definitely recommend Heath Windows and Doors to anyone.
We recently had bi-fold doors fitted and have been extremely happy with the service from start to finish.
Initial consultation was carried out by Brynley in a vey professional manner. He explained all the options and anticipated timescale, but at no time was any pressure put on us to make any quick decisions. His visit was followed up quickly with a written quote which was acceptable to us. The doors were fitted by James and Phil who were both very pleasant, professional and easy to chat to, but got on with the job without wasting time. We love the look of the doors and have no hesitation in recommending Heath Windows and Doors.
John & Marilyn Richards
We chose Heath Windows based on a recommendation and would be happy to recommend other based on our experience - friendliness and professionalism of staff and fitters (Richie and his team). There was an issue with the wrong size of windows on the first day of fitting, but promptly resolved and appropriate communication through it. Overall we feel we got great value for money, compared with competitors, amd would use them again.
Excellent service from Richie and his co workers. Very friendly and professional. Windows were fitted without any issues and we're really please with the results.
What a great company from friendly and professional service at their showroom while choosing a door to expert fitting by Richie and Rhys.
We are very happy with our new door
Monica and David Maddox
Heath Windows replaced all the windows at the front of our property and we are really pleased with them. All staff were great and the windows were installed earlier than anticipated. Richard and Rhys, the fitters, did a great job.
We didn't quite know where to start with needing 11 windows and 3 doors replaced. Max initially visited to discuss our requirements & to offer some very useful suggestions. What we immediately liked about Heath windows was there wasn't any hard sell and genuinely seemed very interested in listening to us. A visit to the showroom is well worth a visit, we ended up visiting 3 times to be sure on our choices. Mark also visited to ensure all measurements were correct and was helpful in reassuring us of our decisions. Andy & Lee arrived on the Monday morning & we couldn't have asked for skillful nor more friendly fitters, a good double act. They worked really hard during the 4 days they were with us with great attention to detail. Each day tidying up before they left, I don't think our drive has ever been swept that much before!
We are very happy with the end product and have already been asked by neighbours if we would recommend Heath Windows. We certainly would, the whole process from start to finish has been much easier than we ever imagined.
We can’t be more pleased with the doors and Windows that have been installed over the last couple of years. Everything was done to a very high standard and the finish was exceptional. What was most pleasing was having the original 1930s stained glass elements encapsulated by Ashdowns. It was a pleasure to have the fitters in the house, they were very clean and tidy. We would thoroughly recommend Heath Windows. Thanks to everyone in the team.
We have just had windows fitted by Heath Windows.We are very pleased with the work done. The fitters priority was to do the best job possible. We were consulted if there was a choice of ways to do a particular part of the fit. The areas used were thoroughly cleaned after the fit. We highly recommend Heath Windows.
Congratulations to everybody at Heath Windows. Conservatory roof and replacement Double Glazes units
all now in place. Very pleased with the professional way the work was addressed and carried out. From my initial contact with Brynley and those who attended. Mark, Ritchie and team and latterly Nick. Nothing too much trouble. Must not forget the "Girls" in the office who always kept me informed in advance of the
dates when the teams were due to arrive and what was to happen. Thanks to all. Would recommend the high quality of work and products.
Excellent products and design for a project that was not straightforward. James and his team worked efficiently and expertly, overcoming the different aspects of the project as they arose. Always keeping us informed. A pleasure to have them working here.
Further to my review posted today 4/1/21 i would like to add that my dealings with Heath Windows prior to accepting the quotation for the new tiled roof on my conservatory were held in a very professional way without any pressurised salesmanship. A pleasure to deal with both Brinley and Mark.
Job completed late October early November to replace conservatory polycarbonate roof. with slate roof. More than pleased with the result and look forward to warmer times spent in the now watertight room. My thanks to the team of Richie, Rhys and Phil who put in long hours, in not the best weather and light to make sure the job was completed in good time. Many thank to Ritchie who did some sterling work nothing too much trouble and home left in good clean order when the main part of the job completed.
many thanks again, Gareth.
We have just had 3 more windows replaced by Heath Windows. I have nothing but praise for them. The product is of high standard as well as the finish. I highly recommend them to anyone.
We received fantastic service from beginning to end. Our windows are in and look great! I would not hesitate to recommend Heath windows - Thank you!
I would highly recommend Heath Windows. We had 11 windows and two doors fitted and the quality of the windows and doors are excellent. From the off start I was impressed with Heath Windows from Sophie who showed me products in the showroom, Mark who did the measuring and the team who fitted them - James and Phil - were very professional and polite, friendly. We had a delay on our kitchen window as our builders couldn’t block up our patio doors due to supply issues and Kathryn was brilliant. We weren’t pressured to pay the balance until the whole job was finished which was very much appreciated.
Excellent service from beginning to end. Richie & Rhys have done an amazing job and we're so pleased with our new front door.
Excellent service, work and windows.
Already used Heath windows a few times.
Installation of a sliding patio door: very prompt and efficient service from the initial discussion to the actual installation.
Heath windows & Doors was suggested as a suitable company to undertake the fairly urgent replacement of a large old “tilt and turn” unit which had suddenly ceased to close properly.
A view of the excellent and informative website, which enabled me to get a very good idea of the final cost, inspired me to visit the showroom, where I was shown around by a very friendly and open Max - there was no attempt at a “hard sell”, merely the provision of relevant and useful information. The impression was of a “family” firm which was eager to come and do a good and thorough job, even though my requirement must have been very modest compared with the large window-replacement jobs which they were no doubt used to doing.
Although a lead time of about ten weeks was quoted, I asked for my installation to be completed before the cold weather set in, as my old patio door no longer closed properly: Max noted this, and said that they would do their best to fit me in between larger jobs - and, sure enough, I was surprised to receive a very prompt offer of a free “slot” for installation, long before I expected!
There was, of course, always the danger that the earlier job would overrun: sure enough, it did - but Heath pulled out all the stops and got a replacement team to me on the appointed day, and they stayed until they had installed the new frame and door sufficiently to allow me to lock it for security overnight. The original ‘A team’ arrived at 07:45(!) the next morning and stayed until all the surrounding fittings were in place, thereby completing a first-class job, and even staying at the end to do a thorough cleaning of the area surrounding the new door. Both teams were friendly and helpful, and wasted no time in getting down to work.
Excellent service throughout: I can thoroughly recommend them and will definitely call on them again when my windows need replacing.
Excellent service. Professional, efficient team of fitters. Very hard working. Very pleased with the result - total 8 windows.
Excellent quality front door , bit delayed getting it but more than made up for it by fitting on a Sunday and the attention to detail by the fitters was outstanding , will be getting the windows replaced by Heath so we'll done !
We’d been using various companies to replace windows and doors but were so fed up with their attitudes and cost, we decided to go “local”. We contacted Heath Windows and their response and service was immediate and very customer focused. Since then they’ve been back to replace windows (including stained glass), doors and door frames. Recently one of our door trims was taken out by contractors needing access to water pipes. I contacted Heath Windows and they came and replaced no problem. I would not go elsewhere now, and would highly recommend them.
From initial ordering to completion a first rate job. We were kept informed, agreed date for fitting met. Clean and tidy door fitters. Snags agreed and fixed as agreed. An excellent job and pleased with quality of product.
We had a problem with one of our windows and Mark popped in to take a look. Mark managed to fix the problem there and then for no charge. We’re extremely grateful and really impressed by the great service. Thank you
Very sufficient removed the old front door and fitted new door in less than five hours 3 people turned up to do the job took the old door away with them and cleaned up after they finished the job very pleased with the door and work done.
Andrew, Lee and Lee arrived a little late due to workload but more than made up for that with the speed, quality and attention to detail of the works. The garage was left cleaner than when they started, and I'm very pleased by the quality of the door and window fitted.
This is the second time I've used Heath and both experiences have been excellent.
I had 4 windows replaced recently. James was the fitter, Due to his partner's sickness he was working on his own, but did an an amazing job. Very professional service. Would highly recommend.
New windows and patio doors fitted into first floor flat, the quality of the windows is excellent and the team who fitted them were very friendly efficient and professional. They worked cheerfully in challenging conditions having to remove and replace very heavy windows carrying everything upstairs into a first floor flat, and dealt calmly with high winds and difficult neighbours and left everything clean and tidy. The quotation process and survey was also carried out very efficiently and all the staff we have been in contact with have been friendly and helpful. Thoroughly recommend all round.
Fantastic service throughout and commendable attention to detail ensuring the window’s and doors were everything we wanted
Once again brilliant service from the team at Heath Windows. I cannot recommend them enough.
From first contact to finished room it is a totally painless process.
Special shoutouts to Miall, Mark and James who go the extra mile. Thank you
Outstanding service from this Cardiff based company - order was received sooner than anticipated and the fitting team (Andrew and Rhys) were superb, excellent workmanship and very respectful of us and our home. They highlighted a couple of minor problems and quickly arranged for parts to be re-ordered for fitting as soon as possible. All in all a great company to do business with and I wholeheartedly recommend them.
From the start of the process I have found the service I have received as outstanding.
It started with Bryn the salesman who was open and honest from the start and was clear that they would not be the cheapest quote I would have but they were the best in quality and service and how right he was.
The quality of the product is excellent and everything I asked for there on day 1 of fitting and they team turned up at the time they said they would.
The fitters Rich and Phil were exceptional and the quality of their work was outstanding and the level of detail they went to ensure I was happy surpassed my expectations.
I would strongly recommend the company to anyone looking for replacement windows and doors
Very pleased with the quality of the products and the team that installed them.
Richard and his team of Phil and Rees were excellent and so respectful.
They worked so hard replacing the conservatory and downstairs windows. We’re really happy with the results. A quality team.
Would definitely use Heath Windows again.
Delighted! with Heath Windows from the initial call to final payment. The installation was carried out in professional, efficient, clean and courteous manner, keeping me informed every step of the way. Mark and Trystan (Rhys), apart from knowing their stuff, were very friendly too and willing to chat about the details that interested me. Totally happy with the outcome (3 windows and a door, all very high quality), terrific finish!. Thank you Heath Windows.
The 2 doors that we received of to my mind are of a high standard
Good team of fitters, replaced 2 doors in one day one which was was a composite door and the other door standard upvc door , both fitted with care .
Can’t fault the workmanship especially the eye of detail of creating an infill for the skirting board where a gap had been left visually matched in , well done 👍
Heath Windows & Doors
2 Replacement windows to Attic sewing room, 1 bedroom window & Bathroom window. Installed by James & Rhys. James is amazing he encountered a few issues when removing our old windows he went over and above what was expected in making sure everything was finished to a high standard. We are returning customers to Heath Windows who have installed a new kitchen/back door & bi-folding doors between our dining room & conservatory. Next year we will have the remainder of our windows (7) replaced by Heath Windows. We wouldn’t go anywhere else. We can’t thank James enough for all his hard work….he’s a credit to himself, his workmanship, for working late to finish the job, you certainly are a good advert for the superior standard that is Heath Windows.
We needed a new front door with the old one being from 1960’s to provide additional security for the house. We ordered online and received a quote within 12 hours and had a surveyor booked within the week to check our requirements. We initial though it would be 8 to 10 weeks turn around, but the door was ready within 4 weeks and fitted the following week, 5 weeks in total. The fitters where fantastic and took the time to explain what they were doing and why. They were professional throughout, the porch was clean and tidy when they left and you would have no idea that we had even had work done, excellent service from start to finish by all. Would definitely recommend and use again, fantastic.
Heath Windows provide a model service: clear explanation of what is required; prompt quotation; effective installation. The quality of their product is exceptionally high. Their installers arrived on time and carried out a first-class job. I find it difficult to think of how they could improve their service.
Had all the external windows and doors comprising the house replaced. The surveying and installation/fitting of the products was first class. The team at Heath Windows provide great customer service and the products being sold are very good quality. Downsides are colour inconsistencies in door/window furniture across multiple suppliers, sill colour for bifold doors does not match door frame colour. Most importantly, it wasn't made clear to us that having windows with external wood effect finish but internal white finish is achieved using material that is applied externally using adhesive, whereas frames that are the same colour throughout are dyed to the specified colour required. Had we been shown samples of how the different effects are achieved we'd have opted for the same colour throughout the frame.
Thank you Mr Innes for your comments. Glad you are happy overall with the service and install. With coloured window profiles outside and white inside the outer part always has a foiled bonded skin and it is impossible to have a matching finish inside unless you had the same colour inside and even then the finish would be different in the middle of the profile. This is the same with all products that exist in our industry and particularly when the windows are white upvc inside. There is no product on the market that exists that would do otherwise. Having spoken to Brinley our Sales Manager he had shown samples of the windows and doors in our well equipped showroom which shows the sections and samples and was very thorough as he always is having 40 years experience. Our surveyor Mark revisited you on more than one occasion to ensure you were clear on things and went above and beyond with ensuring a complex combination was achieved which looks amazing and we are very proud of. The photos look great. Please be assured that there is no alternative to the windows we supplied across the market. We only supply the very best. I hope this clears things up and overall the end result is stunning. Take care and thanks for your feedback.
Recently had a sliding Patio door, a set of French doors and a large upstairs window replaced by Heath Windows. The whole experience was a pleasure, from the 1st phone call to paying the final balance. Max & Mark did the quote & surveying both very polite & very knowledgeable & Peter & Trystan did the instillation they were also very polite, clean and tidy and also had a great work ethic. We couldn’t be happier with the whole experience & have no problem with recommending the whole company including Sophie who was the main point of contact at the end of the phone
WELL DONE & THANKS 👍👍
We recently had 2 new doors fitted by Heath Windows and the whole experience has been faultless.
The initial survey and quotation, the detailed survey and then the fitting itself has all been carried out by knowledgeable, well mannered and extremely professional staff. Nothing was too much hassle for any of them and they have gone over and above what I would generally feel is the norm. They constantly spoke with us for our thoughts on the design and installation and we couldn't be happier with the final result!
We would definitely recommend.
Fantastic sliding door - very good quality!
James and his assistant worked very hard and completed the installation in good time
Excellent job - well done !
Had 2 new doors fitted to my flats in Cardiff 4 years ago. Recently one of the mechanisms failed at the time the tenant was taken into hospital. I asked Heath Windows for assistance and they came and fixed the problem the same day. I asked for the bill and was told it as all part of the service. Thanks guys, great service.
Had a new front door fitted in our old Victorian house. Mark sized up the job to get our chosen style of door made and when Jamie and Kristan brought it to fit, it was exactly what we expected. J & K were exemplary workmen during the fitting, checked with us frequently that it was looking as expected, and cleared up completely after themselves. Mark followed up with some very obliging post-fitting care. These doors aren't cheap but are worth it considering their quality, the service from the guys and the 10 year guarantee. I do not hesitate to commend them to anyone looking for new doors and by extension, windows :-)
Extremely happy and impressed with our new windows. Top team, top job - very well done & thank you again.
Excellent job! I’m very impressed with Heath Windows and the work they have done. We’ve started with the soffits/facias and guttering and if the workmanship is anything to go by then I will be extremely happy when they fit the windows and doors. Richie and the boys were polite, professional and obviously take a pride in their work. I’ve never really stopped to look at soffits and facias before, but now want to point them out to everyone because they look so good!
Would definitely recommend Heath Windows.
We had our front door fitted. The job was done in a tidy and professional way. I would recommend this company and I would use it again in future.
We have just had secondary glazing fitted to our large bay window by Heath Windows and Doors Ltd and we’re delighted with the results. From our first meeting with Brinley through to the measuring and fitting of the units the process has been first class. Communication was very good throughout the process and we were consulted at every stage to ensure we were happy with our choices.
We felt slightly anxious that the secondary glazing would detract from the look of our Victorian windows but the style and fit of the units blends perfectly with our existing sash windows. The team of fitters, Mark, James and Trystan were friendly and professional and did an excellent job. They arrived on time and finished when they said they would clearing and tidying as they went along and at the end of the job.
Very pleased to have found this company and will be using them again. Highly recommended.
We had 2 bay windows and a hall window replaced.
I could not recommend Heath Windows enough, very professional and personable from start to finish of the Process. Richie, Phil and Tristan were great and the fitting and the craftmanship was excellent. The windows turned out to be a more complex fit than first thought but they managed every issue brilliantly.
They were punctual and clean and we are very happy with the end result.
What excellent service we received!
Very good product and fantastic workers- nothing was to much trouble and the windows look superb !
We can’t get over how quickly the job was completed and the very high standards were still maintained .
We would highly recommend Heath Windows !
I can highly recommend Heath Doors and Windows. From the initial exploration on their website to the knowledgable salesperson who visited and talked us through the appropriate options for our door replacement. Excellent follow up and visit from the surveyor. The door was ready earlier than estimated and the actual fitting was carried out in a professional manner, in fact I’d say they went a bit extra to make the surrounding parts look good. Area was left clean and the old door taken away. At all times this company provided excellent customer service and appointment times were kept. We are very pleased with our new door.
Highly recommend Heath Windows and Doors.
Excellent quality windows and a first class professional fitting service.
Everything is well explained in the showroom and there is no hard sell.
We are delighted with our new windows.
Had tried to order a new composite front door elsewhere and had given up! Turned to Heath Windows & Doors and was glad I did.
From choosing, ordering and installation the service has been great.
The fitters were hardworking, professional, knowledgeable and managed to keep the area tidy while they worked. The result is superb. Thank you!
I've been really impressed from visiting the showroom to the install. Everyone I've spoken to has been very professional and helpful. It was really useful to be able to still visit the showroom to see products in person. The door survey was very quick and efficient and the door fitting went very smoothly, and the fitters cleared up after themselves. I'm really happy with my new door, thank you!
Very happy with the standard of work. Both Rhys and Richard were very professional and excellent at their work. Thank you very much Heath windows and doors! First class service!
Return visit as we were so pleased with our replacement front door. The recent new back door is just as satisfactory, fitted by two great guys observing all the Covid19 rules. Very pleased & highly recommended.
I had a whole house re-fitting of windows and front door (Solidor) undertaken by Heath Windows and cannot praise enough the professionalism and expertise with which the commission was completed.
The windows (8) included 2 feature widows, a bay and upstairs front feature window all of which comprised of the highest quality products fitted and finished with unquesrional expertise and pride by the installation team of James, Rhys and Mark.
From my initial informative and satisfying meeting with Miall ( Director) at the showroom through to the administration and Installation, this was a First Class Service undertaken by a First Class Company.. My rating of Five Stars says it all.
I have dealt with Heath windows for a number of years, i have recently had to request a service call for a door that i purchased five years ago from Heath Windows. Their after care is second to none. Great communication, prompt service and Mark the fitter was very professional, friendly and knowledgeable and bang on time.
A great service from a great local business.
Heath Windows and Doors have been such a pleasure to do business with. Everyone there goes above and beyond to make sure you have an enjoyable shopping experience. Our windows look amazing and Rhys and all the team who helped worked tirelessly to make sure everything was done smoothly and to an amazing standard.
What I loved best about the company is that it is a small family business and everyone really cares. I honestly couldn’t fault anything. I would definitely recommend them to anyone. Thank you!
Amazing service and beautiful quality. Very pleased With the sliding doors
Thank you. We will be in touch to get the rest of the windows done soon.
If you are thinking of purchasing new doors and windows I Would highly recommend them
I purchased 2 large windows which were installed yesterday/ The service i have received has been excellent from start to finish. The best way i can sum it up is to say that the windows, the installers and the price were excellent. I would highly recommend heath Windows
I just want to say what an amazing company this is. I have been having a problem of locking our back door which was installed by Everest one of the bigger companies who fit windows and doors. I called your office and a very nice lady told me that you don’t look at other manufacturers work. I explained to her what the problem was and now find that the company has gone bust.
The lady put me in touch with Steve from SRJ Windows and he came and sorted the problem - he also told me that Everest had fitted the whole doorframe in wrongly.
I just wish I had heard of your company when we had them installed.
Many thanks again for your help and if I need anything in future I will come to you and will definitely recommend you.
Decided I wanted to go with a family run company as I thought we would getter a better service,and Heath windows and doors certainly delivered,from the initial consultation to the finish,the whole team were friendly,respectful,courteous,there was no hard sell,I was listend to and no trying to change my mind,the widows and doors fitted were of very high standard,and nothing turned up damaged,Richie and rhys the fitters were very professional at all times,very knowledgeable about the product and on there fitting skills,happy to answer any questions we had and always checking in with us as they went along,polite friendly clean and tidy
Would highly reccomend Heath windows and doors and would have no hesitation to use them again
Big shout out to the whole team it was nice to have a small friendly company working in our home and delivering an excellent service
Good quality product and excellent installation workmanship. First class attitude to customer.
From the first visit to the completion of the
Project absolutely first class. Everyone involved has been excellent and the finished patio doors look superb.
Regards A G Cooke
Excellent service from request to installation. Helpful and professional staff. Love the finished product, excellent quality. Huge thanks to James who worked tirelessly to complete the installation- perfect finish - thank you.
Pleased with the installation of a side Door. Delivered earlier than expected. Neat job, cleaned up afterwards. Just what you want.
I bought a new Solidor door from Heath Windows and Doors in June 2020. The service I received was excellent from start to finish. Miall came to see me, was very helpful, and with no hard sell. Kathryn, who works in the showroom office was also very knowledgable and nothing was too much trouble.
The fitter who came to fix the door was Richie. He was clearly very experienced at his job and his workmanship was excellent. He cleared up afterwards, leaving my hall spotless before he left. I am also extremely pleased with the quality of my new front door. Since it has been fitted, I have had several positive comments about it. It brightens up the house and is just what I was looking for. I wouldn't hesitate to recommend this company. In the future I will be needing new windows and will definitely go back to Heath Windows and Doors. They provide a first class product and a first class job. The 5 stars are well deserved. My grateful thanks to you all.
Excellent service from quotation to completion. We were due to have windows installed when Covid lockdown began. Heath Windows contacted us quickly to explain the need to cancel and were just as quick to contact us when they got back to work. Windows look great and fitter (sorry forgotten his name) did a great job of installation and clearing up
The boys from Heath Windows are brilliant, from the moment they get to you until they leave . They are hardworking and mindful of the fact it is your house. The quality of their work is great too.
The installation was undertaken in a professional, efficient and friendly manner. I would have no hesitation in recommending them.
Great job, professional & clean. Really happy with my new front door. Arrived on time & kept me informed from start to finish.. Recommend these to anyone looking for quality workmanship.. 5 stars well deserved
Encapsulated stain glass window look great with installation issues dealt with amicably. Subsequently, used them to replace blown double-glaze unit.
This is the second time we have had Heath windows.
They are amazing, from the moment they get to you until they leave . The team are hardworking and mindful of the fact it is your house. The quality of their work is amazing too.
The whole experience is excellent.
Couldn’t have been happier with the new front doors fitted by Heath Windows & Doors. Excellent service from placing the order to the final finishing touches! The whole team were great to deal with throughout.
Excellent, we had a new front door installed by Heath Windows and Doors in Jan 2020, the finished product looks great, the process of choosing and paying for the door was easy (without any pressure-selling tactics) and the workman was professional and friendly on the day. Would definitely use again in future if we needed further work (much better than Everest, who sent a salesperson to our home, bored us senseless for 2 hours talking about a load of nonsense and then tried all sorts of pressure selling techniques to get us to sign up. Much better to go local).
What a service.. had doors fitted a few years ago and have had slight issues,rang them and came out the same day to fix the problem!! Amazing service, great customer service, thank you and keep up the good work. Definitely recommended.
THE WORK WAS VERY GOOD AND THE WINDOWS AND DOORS WERE ALSO VERY GOOD.
Very neat work. I have used the company twice in the last two years and they have been polite and professional on each occasion. The finished work is exactly how you would like it to be.
Great experience from start to finish, they take good care of their customers and it shows. The fitters are employed by the company so you can be sure they will pay attention to every detail.
Very happy with our new back door, also they fitted new handles to most of our existing windows, some of which were a bit old and difficult to replace - but James and Phil took great care to ensure every single one was fitted to a high standard. Great care was taken in my house and every bit was cleaned up and removed when they finished.
Very happy with their service!
So glad I went with Heath Windows & Doors, yes their quote was a little higher than rival companies BUT the workmanship is second to none.
The fitters are absolutely first class James, Mark, Phil, Rhys & Richie great guys, polite, hardworking and nothing was too much trouble when asked about the project. As for Miall "didn't see you there!!" he is a character, however, there is a serious side, as he truly cares about the work his company is carrying out and he delivers what he promises.
I thoroughly recommend Heath Windows & Doors to anyone looking for replacement windows, doors etc to look no further and definitely give this company a call....
From my first visit to the showroom through to the fitting of my composite front door by Richie it was a pleasure dealing everyone I met in the company. The process was quicker than expected and I’m extremely happy with the new door. I would totally recommend Heath Windows and Doors.
We are very happy with our new windows. The fitters worked hard and left everything tidy. They look lovely
and have reduced the sound of the traffic which is a bonus for us. Thank you to you all for a fantastic job.
We had 2front bay windows replaced and one large bathroom window replaced. From the first contact with Brinley we knew we had done the correct thing in choosing this company. So courteous helpful knowledgeable from the start to the end. Mark the surveyor who came to measure following Brinley’s visit also gave us some excellent advise on the windows we had chosen. Approximately 4 weeks after placing the order James and Phil came to remove old and fit new windows and all I can say is WOW absolutely fantastic workmen were with us for 2days so professional kept us updated on progress and so clean clearing up all the mess on both days and then my beautiful sparkling clean soundproofed windows.
Would highly recommend this company and will be going back to have a new door and another window replaced would not go anywhere else now. Thank you the whole team for making what was for me originally daunting a pleasant experience
I visited the showroom and Miall showed me examples of doors and gave me a thorough explanation of the process. He printed me a quote and advised I take it away and think about it. There was no hard sell techniques which other companies had used on me! Three days later, I rang and told Kathryn I'd like to place an order. Mark visited the following week, took measurements and confirmed the order with me. The whole process was swift and efficient and a few weeks later my new door was fitted by Richie and Rhys. They were professional, friendly, hoovered up and wiped down the door, frames and threshold before leaving. I'm short so the spyhole position was too high. Richie returned with a replacement knocker and resited it with spyhole in the correct position for me. Two neighbours came and asked to have a look and are suitably impressed with the quality of product and workmanship. I am very pleased with the great team of people at Heath Windows and Doors, Cardiff. They provide a superb service and I definitely recommend them!
Heath windows give excellent service with high quality products. I would happily recommend them to family and friends.
Easy process from start to finish. Very friendly and helpful staff both face to face and over the telephone/email. No pushy sales which was very refreshing.
Day of fitting went well, really pleased with our doors and the fitters left everything exactly as they found it. Perfect. Would recommend.
Our first contact was with salesman Brinley . No hard selling and surprise, surprise, we were not presented with the buy now special discount trick!
We placed the order a few days later and then the surveyor came. He was very thorough and removed part of the door frame of the old ill fitting door to measure accurately. After he left, an hour later Mark turned up with expanding foam to fill some small gaps around the frame.
A few weeks after, the team installed the windows and door. They were efficient and pleasant, completing the job in a day. One of our existing windows misted in cold weather so a couple of units were replaced by Mark the following day who also made some small adjustments to the door.
We were very pleased with the work and absolutely recommend Heath Windows and will be using them again soon.
On inspection a replacement of my outside door handle was required .This was dealt with and ordered immediately.I was advised l would be contacted when the handle arrived and a date to arrange the fitting.It is a great feeling to trust you are being looked after by everyone at this company Heath Windows&Doors Ltd It was lovely seeing Ritchie again and speaking to Catherine on the phoneYou really are a great team Thank you Susan Morgan
Had a new front door fitted today by Ritchie from Heath Windows and Doors.
Excellent Job. Very clean and tidy
Would highly recommend this company.
Had our windows and door done a few years ago. Absolutely great service fast and efficient. Love my new sash windows and composit door and have had endless of compliments!! Looking to get the back of the house done very soon from the same company, so expect a phone call soon!😊
Had our windows and front door fitted by James, Ritchie and Rhys. Absolutely fabulous bunch of boys, very professional, polite and had done a fantastic job! I can’t recommend this company enough, well done of the high standard of staff you employ!
Hello 3 yrs ago I needed windows and doors.Not wanting to use big companies I did some searching and came across Heathwindows.Everything about this company is 5star.,not only friendly and reliable their products are sensational.Come and look at our windows today and you’d swear they were fitted yesterday.Mael and his team pride themselves in what they do,i,I’ve recommended them to neighbours who have since had their homes fitted with doors and windows.
Had Mial and the team from Heath Windows to replace over 13 windows, a back door, french doors and front door. Felt so comfortable with Mial that we left the key with him and went away for the week. Came home to find an outstanding job had been done and the house cleaner than when we left it. Not a spec of dust or dirt anywhere. Would not hesitate to use them again if required. Highly recommended. We had others to provide quotes. Some a lot cheaper and a couple more expensive who then wanted to negotiate. Mial gave us a price, we were happy with it and more importantly happy with him.
From start to finish, Heath Windows and Doors were trustworthy, professional and ethical.
The office staff are welcoming, the surveyors warm and open to any questions, the fitters were hardworking and cleaned up beautifully each evening.
We love, love, LOVE our new windows. They look good, they operate like magic, they have kept the warmth in and have shut out street noise.
A brilliant price, as well.
Nothing here to dislike... You're bonkers not to choose Heath Windows and Doors because they are nothing short of PERFECT!! And that's the truth... Come and see our new windows if you don't believe us!
Absolutely delighted with French Doors we have just had fitted, they are excellent quality. Sales team were very professional and Installation team were quick and very efficient. Would highly recommend Heath Windows and Doors
Excellent service from start to finish. Hywel, Kathryn, Peter and Mark were all so helpful and friendly. We are very happy with our new door and we can’t stop looking at it!
Mark, who fitted the door, was very thorough and took his time whilst fitting the door - a true perfectionist. He was very accommodating when we asked him to replace the doorbell and attach a dead bolt.
I can’t recommend Heath Windows enough - professional, friendly and trusted. Thank you for our lovely door.
Excellent range of replacement front doors to choose from, friendly and very helpful staff to deal with and first class workmanship from Richie who fitted the door. The company had been highly recommended to me and fully lived up to my expectations.
Had three windows fitted. Ritchie and Rhys arrived on time and fitted all three windows quickly and with minimum disruption.
They were tidy and cleared up after wards, Both Richie and Rhys were friendly and finished pretty well on time.
I can recommend Heath Windows and we will certainly use them again.
I Have to say the Quality and standard of work by Heath Windows & Doors is Exceptional. I would Highly recommend them as they were recommended to me. Their Attention to detail is of the highest. Thank you Heath Windows & Doors First class job. My house is now called the Show house of Pontprennau.
Absolutely delighted with the windows and door that heath windows and doors have fitted to our home. They really care about doing a good job. All the staff were extremely professional. I would definitely recommend this company especially for bespoke windows.
We have just had our front door replaced and we are absolutely thrilled to bits with it it has transformed the appearance of our house both inside and outside from first meeting with Brinley we knew. We had made the right choice choosing Heath window and doors abig.thank you to all who were involved such a lovely group of people truely excellent service care and respect it was a pleasure to have Ritchie and Rhys in our home they worked hard all day and so clean and tidy when they left the hall was shining inside and outside it looks fantastic We have never met such a wonderful company once again thank you for your wonderful service.
Ritchie Phil And Rhys fitted the 3 replacement in my flat. They were all very friendly and professional throughout the installation and removed the old blinds for me and also took them away. Nothing was too much trouble.
I shall certainly be using Heath windows again in the future.
5 star service from start to finish. Good information and communication, but no hard sell. Quality products (door and side panel for us, and windows for our relative) installed by a friendly and professional team, who came on time, worked solidly and cleaned up thoroughly. We will definitely use Heath Windows again and are happy to recommend!
5x Windows fitted. Great service & product. Can't fault fitters (Richard & Rhys) ,turned up on time & cleaned up well. Would recommend !
I recently had double glazed windows fitted in two rooms, and I couldn’t be happier with the service or product which I received. As a new homeowner, I had originally found the process daunting when acquiring quotes and advice from other businesses. This was not the case with Heath Windows. The day after I contacted HW for a quote, Miall came to measure the windows which needed replacing, and explained the process in full. There was no hard sell, and I felt comfortable asking questions about aspects of the work which I didn’t understand. Once I had confirmed that I would like to proceed, the fitting service was quick, and Miall ensured that I was informed at all times about how the process was to take place. Less than a couple of weeks later, Mark came to fit the windows in less than a day, and worked around my own work commitments. Mark was incredibly professional, and left the workspace in a scrupulously clean state once finished. From the beginning to the end of the process I had complete trust in the timeframes and professionalism provided by Heath Windows, and would highly recommend this business following my positive experience.
I would recommend a visit to their showroom. We went in looking for a red front door with full length glass panel. After Hywel had very patiently taken the time and trouble to show and talk us through the various options we went for a blue Solidor with half-length glass.
It is absolutely perfect and we could not be more pleased. Not only does it look great from outside, but it has really brightened up our small hallway which was previously rather dingy.
The fitters, James and Phil arrived bang on time and were polite,efficient and tidy. They obviously care about the quality of their work and took the time to talk us through the locking mechanism, care and maintenance of the new door and even how to order new keys if needed!
At no stage was there any hard sell or pushy salesman, something I really hate.
We are so impressed that we have already asked them to replace our French doors at the back of the house. What more can I say - another happy customer!
A Big Thank You to Brindley, Mark, James, Phil, Richie, Rees and Hywel,
from Sales Representative to Fitters they proved to be very professional.
I think there's a little friendly competition going on to see who can be
in the 'A Team'.
The fitting of our large bay windows which included the reuse of the existing
stained glass looks great.
As recommended by Heath Windows we chose moulded window frames and dummy sashes
which goes to show the lengths this company will go to when it comes to detail.
As previous customers have said they are committed to customer satisfaction and
in my experience no area of their service, including remedial works was an issue
Our Solidor front door decided to slip and once shut wouldn’t open. Heath Windows installed the door some three years ago and didn’t hesitate to provide rectification quickly. Mark arrived and soon saw the problem and fixed it. Our door is again as new.
Mark was excellent - he was efficient and extremely polite and did his work cleanly and without any fuss.
Thank you Mark.
Thank you Heath Windows. Not been able to lock my front door. I live on my own so I got in touch with Heath Windows. They sent Mark who I cannot praise enough.. Could not fault his workmanship.
He fixed the problem. The door was 2years old. Obviously not put in right by builders.
Very many thanks Heath Windows. Wouldn't except payment not even a bottle of wine.
I highly recommend this company.
We’ve just had new Double Glazed windows from Heath Windows and Doors fitted in our house, and we are THRILLED with the finished job. (I’m so happy I could burst!)
What a wonderful company from start to finish.
Every single aspect, from our initial query, to the completion of the job, has been friendly, thorough and professional.
We’d particularly like to commend the skill and competence of the excellent fitters, Richard and Rhys, who worked diligently with complete attention to detail. They turned up early, worked non-stop and tidied up beautifully each night. They've left our house like a palace! We have the utmost respect for them, their skill and passion for the job, and their warmth.
The windows themselves look fabulous, even better than we’d expected, and more than that, the noise level from outside has decreased immensely.
In addition, we no longer have a draughty house and we’ve had to turn down the thermostat on the heating!
Why did we choose Heath Windows and Doors?
Their reviews on the Internet and in Social Media, especially in our local community pages, are very, very positive (and we must admit that they are true!) We’d been planning on new windows for a while and had done a lot of research on various other glazing companies, but there was something about Heath Windows and Doors that kept drawing us back to them.
We are so happy that we did choose this marvellous company. The quality of their work is outstanding.
Thank you very much, Heath Windows and Doors, because we are over the moon!
Excellent service from Heath Windows and Doors. Had a new front door fitted in a morning which has transformed our house. From start to finish this company has been truly excellent . Quality products and quality service. Thanks again. Would definitely recommend this company .
Absolutely Brilliant. I cannot thank Heath Windows enough. The quality of the product is to a very high level not to mention the A Team Mark and James who done such a great job fitting them. I would highly recommend this company and believe me you will not be disappointed.
Heath Windows & Doors was a name that was frequently recommended on our Community facebook page. After having windows installed by a well known UK company many years ago we wanted a local company who may not be the cheapest but offered the best quality product, service and professional installation at a reasonable price. From the initial quote to the completed installation of a composite door the process was painless and easy and only took 2 weeks. The installer turned up 20 minutes early as he didn't want to be late getting stuck in morning traffic. The Solidor Tenby 2 composite door is absolutley amazing and was professionally installed with absolute care to the highest standard of quality. Now I have found this company I am never using anyone else.
I first heard of Heath Windows when I asked my network for recommendations. I had French doors fitted into the garden. I liked the service enough to ask them back recently to quote for windows in remainder of my house. I’ve found them to be very professional (unlike 99% of the suppliers I’ve encountered in renovating my house) and they actually care about their reputation which is always a great place to start. I wish them every success.
We recently had a 'London' style solidor and 9 sash windows installed by Heath Windows. The door has a bespoke stained glass panel in it designed on behalf of Heath windows by Ashdowns ( a local stained glass specialist) to match an existing stained glass panel and the windows have a white ash finish. All products have been designed and installed to the highest standard and my wife and I couldn't be happier. Many thanks to the whole team and special thanks go to Kevin Duggan, for his honest and professional approach from the start of the process and attention to detail and to Phil and George, the fitters who worked their socks off and did a great job with the installation.
Kevin and Dawn Jones, Whitchurch, Cardiff.
Prompt and clear quotation stage followed by a reasonable period for building our aluminium-framed window. Meticulous and careful installation day, and the window has both lightened the bedroom and reduced heat-loss. Thank you, Rhodri and Suzanne.
Excellent service from start to finish.
Great website allowing mock up of designs for front door.
Followed with a meeting to discuss designs, with no pressure applied and plenty of useful advice given.
Great communications throughout.
Fitted by 2 absolutely brilliant guys (Cheers James & Mark!), who were really tidy, polite and took pride in their work. Over the moon with the finished product.
Excellent service once again - and lovely french doors fitted to replace an aged sliding patio door. Great quality, great looking, efficient service.
We are so pleased with our new front door! We found the service from Heath Windows & Doors first class from start to finish. We were shown round the showroom to have a look at types of door and colours etc.... and ordering was quick and easy. The door was ready in no time and fitting was really fast too - the guys are very professional and easy to get on with. I'd highly recommended!
I needed to sort out new doors for my dad’s conservatory. From the moment Miall visited to measure up and give us a quote to the moment (not that long after) the service from Heath Windows was great. I would recommend them very highly in what is a very competitive market. Finally my dad can open the doors and spend time in the sun on his patio. Thanks Miall and everyone involved in the installation.
Superb product and service yet again from Heath Windows. I've used them twice in recent years and found them to be excellent. They have fitted 22 very large windows that had a very specific design requirement and a set of bi-fold doors. I cannot speak too highly of the whole team.
Having had a fantastic service 5 years ago we recently decided to appoint Heath Windows and Doors again to do our current house. We have not been disappointed. Fantastic work once again. High quality product fitted by friendly polite, clean and tidy work crew. Sold to us by a great sales man. And finished and checked by the great managing director Miall, who is superb!
Thank you once again for a great service, we will continue to recommend you, and use you for the next house!
Prompt efficient installation. Easy purchase through from sales to fitting. There was a problem with rain getting under the door after the first major storm of 2018 but this was fixed within two days. Would use this company again.
We have just had 12 windows plus front and back door installed by Heath Windows and the product quality is second to none. The service provided by this company is excellent . Very approachable and available with a prompt response with any queries. Two very polite and friendly fitters who arrived on time,kept us informed of how the work was progressing .Really clean and tidy with plenty of dust sheets.So impressed with the quality and service provided by this company we're having them back to replace our conservatory.
Beautiful composite front door,French doors,7windows.Excellent fitting and after sales service. Very clean and tidy,also friendly.Repaired guttering for me .All I can is to heap praise on this wonderful local company.No pressurised sales talk ,just incredible products.mine are now 2yrs old but look like they were fitted yesterday.Also very important there is a 10yr guarantee.
We have just had 7 windows installed by Heath Windows, including 2 big bays. We are very pleased with the quality of their work. Despite a couple of hiccups as a result of the weather and a blocked motorway, the work was completed within a week. The installers were very helpful, putting up curtain rails and making a repair to a leaky gutter in the course of their work and they were extremely tidy, cleaning up at the end of each day. The owner came at the end of the job to check that we were happy with the work.
Most of all we are delighted with the windows. They look great, exactly like the wooden ones they replaced, and they have transformed the comfort and noise level in the house.
Fantastic from start to finish! When Kevin came and quoted for new windows and doors for pretty much the whole house, they were not the cheapest, however it is definitely true that you pay for top notch quality. We had 2 doors and 5 windows replaced and the service we received from Kevin, Hywel and the installers was first class! I left the key to the house with Hywel and they pretty much got on with it, when we came home after work they’d even cleaned and steam mopped without us even leaving the vacum out for them! The attention to detail was fantastic and all finishing touches were of the highest quality! Simply cannot praise them enough, will definitely use again!
I cannot recommend Heath Windows and Doors enough.
I have just had them to replace windows and doors front and back in my house. A tired old Edwardian house has now come back to life with a twist of 21st Century modernity. Briilliant quality products offering great value for money.
From the moment Kevin came to quote and tell me I could have what I wanted. I knew I had made the right decision. He advised but didn't dictate. The opening meeting was a taster of things to come.
The fitting team of Mark and James (The A Team!) were fantastic. Courteous, professional, tidy, dedicated and just brilliant. If only everybody I had employed to update my new home had been as good I would have had an easier time.
Thanks to everybody who made this a fantastic experience, see you later in the year to finish the rest of the house. As I said earlier I cannot recommend and praise you enough.
Exceptional Service from Start to Finish... All Staff Interested to know the design needs, and work through the best solution.to be achieved. The Craftsmanship on Installation was to an amazing high standard, delivering a Quality Product of Excellence, ..... THANK YOU
Had Irish Oak patio and a kitchen doors and window in kitchen which look fantastic plus an anthracite window in bathroom to suit interior colours. Kevin was our sales guy and bent over backwards to accommodate our needs and was patient when we kept swapping and changing. He was always at the other end of the line/email.
The finish and workmanship on the job was second to none. Mark did our initial survey and was clearly quick to spot that I'm fussy about the finish, although he was v diplomatic and professional and didn't convey it in those terms. James and Mark did the bulk of the work - not only were they fussy and v specific themselves about the finish, down to the colour sealant they use to suit not only the doors but internal tiling etc but they were easy company in the house and incredibly clean and tidy - they used dust sheets and tidied up after them. Gareth also did some work towards the end of the project and came back to change a piece of trim I thought could do with being a bit longer to give a neater finish, he got it spot on - ask for the above guys to fit, they're brill on every level.
Hywel was on text with me throughout the project and any tweaking that was required was responded to v promptly, his communication was again second to none, he kept us up to speed throughout.
My photography isn't the best but if you zoom in you'll see what I mean about the fab finish.
Miall, you've got a great team, thanks a million guys. Ros and Fi (Penarth)
We love our new windows and doors, the look is fantastic and the house is already noticeably warmer. The staff were fantastic as we were hoping to get everything fitted before Christmas so they made every effort to get a slot for us in time. I’d recommend to anyone looking for very high quality at a good price.
From our first look around the show room to the installation, we have been very impressed with the professional and friendly service and quality products from Heath Windows.
Our door looks amazing and we are over the moon with the end product and service we received.
We won't hesitate to recommend Miall and his team to others.
We are delighted with the quality of the materials, the workmanship, and in particular your design which has made it easy for my husband to safely get into the conservatory to enjoy the winter sunshine.
We were particularly impressed by your ability to solve problems which were unforeseen.
Thank you .
We have recently had 6 windows and a front door fitted to our 200 year old cottage. Sash windows to the front of the house together with casement windows to the back bedroom and bathroom.
The service we received from initial quotation to the final install was excellent. The installers took a lot of care and attention to detail during the installation, especially having to deal with our old cottage.
Communication was excellent throughout.
The products installed are very high quality and even when a defect was found in one window it was rectified within 24 hours.
Overall the service received from Heath Windows was 5 star. They have a great team which deliver excellent quality and value.
Thank you to Kevin and your team.
I recently had a new front door fitted and I am absolutely delighted. Miall and the entire team were so professional and pleasant. I would highly recommend and will use Heath Windows and Doors again.
Ordered two doors from Heath Windows, one in 2016 and another in 2017.
Good quality products and good service both before and after sales and installation.
We did have a couple of issues following installation but these were quickly rectified by their helpful, friendly and honest staff.
Heath Windows and doors went the extra mile to help us get our house warm and secure.
I have been meaning to write this review for over a year so here goes.
During my 40 years of home ownership, Heath Windows and Doors has proved to be by far the best company of its type with which I have ever dealt.
The whole process was professionally delivered from the initial visit by the estimator through to the final installation. The customer care provided was exemplary throughout and I was kept fully informed of progress during the planning stages and was able to make timely amendments to my order during the early stages in consultation with the estimator.
The installers were excellent and managed to complete the work to a very high standard in one day instead of the two days originally planned, largely due to the addition of an extra third installation operative. This was very much appreciated.
In conclusion, if you’re thinking of replacement doors and windows, look no further than Heath Windows and Doors. I can thoroughly recommend them.
What a great service from start to finish. Kevin dealt with all the process in a friendly and professional manner and Paul who fitted our solidor front door did an amazing job. Will definitely use Heath Windows and Doors again.
I have been very happy with the quality of the product (Solidor) front door and side window that I purchased together with the overall Service provided by Heath Doors and Windows. Brindley was at the same time informative and professional yet refreshingly there was no 'hard sell' for which I am very grateful. All dealings with the company including the respectful attitude and professional approach of the fitters has made the whole process a pleasant experience.
We are very pleased with our new windows and door that were fitted by Mark. I have no hesitation in recommending Heath windows and door
Wouldn't hesitate to recommend. Super easy process from start to finish. Had a completely hassle free installation on a tricky job.
Top rate installation. Quality product. Fitter were excellent, we are very pleased. Sash windows in our home, with original stained glass retained, casement's in my mothers home. We would use again and recommend.
New windows all round and a front door have transformed our tired, dated-looking house. Mark and James (the fitters) were very professional and made the work as easy as it could be. We have had many comments (to Mark and James) about how great the house looks and I sincerely hope that others follow suit. Very impressed with the overall finish in an old and wonky house!
Job done neatly and on time. Friends and neighbours have commented on how nice the new door and windows look.
I''m always looking for good value for my money so I was very happy with my new conservatory. Amazing service from start to finish. Great price and I was especially impressed with the attention to detail and how much time they spent at the end to get a neat and tidy finish. It looks fantastic and the lads who fitted it turned up on time and cleaned up at the end of each day. I would certainly recommend them to my family and friends.
Overall a great customer experience and service provided, from original design to fitting.
A great product, very good quality and fitted on the day scheduled within a few hours.
Our craftsman 'knew his stuff' with the finished doors fitted very well without any internal / external issues.
I would recommend Heath Windows & Doors to all .
Excellent quality Windows and doors supplied and fitted by Heath Windows & Doors.Exremely efficient service from start to finish.Would highly recommend.
OK, it wasn't cheap but I was promised quality and wow did I get it. The service from Heaths was first class, quick to respond to email and answer any queries. BUT the guy who turned up to fit the door was a perfectionist and he did an amazing job. The door is beautiful, the hallway has more light and looks bigger and I'm sure I've added value to my house as a result. If you're thinking of a new front door, use these guys :-)
Our experience here was very satisfactory from the initial detailed visit through to completion.
Tidy effective workmanship, I would recommend their service.
Excellent service from start to finish. A quality replacement door and no unnecessary selling and haggling.
I had obtained quotes from a couple of other companies who were offering inferior products and then went to Heath as the official Solidor installer and they quickly provided a competitive quote and installed the door quickly and neatly after acceptance.
Superb service from start to finish. Initially contacted Heath Windows, had an almost immediate response from Kevin Duggan, their Sales Manager. He immediately quoted and offered to come out very quickly at a mutually convenient date. He helped myself in choosing the right composite door, which I ordered in dark grey. Kevin was extremely polite and friendly, no sales pressure at all, which can be quite annoying and would possibly put myself off ordering anything. The door was ordered, Kevin kept me informed throughout the period, door then fitted by Steve. The service which Steve offered mirrored my contact with Kevin, he was very polite and friendly. I would highly recommend Heath Windows to any customer, a pleasure to have ordered a new door and have such a wonderful experience. Thank you, Brenda Rees-Jones
Absolutely love our new composite door. The salesman was very helpful, not pushy and did all he could to ensure we made the right choice. The survey was quick and simple and within a few weeks it was ready. Installation was earlier than expected and installers were very friendly, efficient and professional. Unfortunately, they were given the wrong colour seal so couldn't finish the job but agreed to call back. In the meantime, my wife and I noticed a loose door sill along with a scuff in the foiling. This was reported immediately to Heath Windows & Doors to enable them to investigate as they were due to come back to complete the work. They accepted liability for the problems immediately and made arrangements to resolve them which was done quickly and to a high standard.
The service we received from Heath Windows, from the initial enquiry through to completion, was second to none. It was all extremely efficient and courteous. The pricing was competitive and the quality of the product is great. The units were ready and fitted within the projected timeframe. The two fitters were excellent; very experienced, which was a great help as the original windows did not want to come out (testament to the quality of the fitting 80 years ago). They weren't fazed, though, and although it took a little longer than anticipated, it was all done with no fuss or drama, and extremely tidily, far more so than anticipated. The quality of the finish is superb, both inside and out. Should we need any further windows in future, I would have no hesitation in engaging Heath again. Further, I would have no hesitation in recommending them.
Thank you Heath, can't praise you all enough.
Front and rear Solidoors installed. Pleased with the whole process from enquiry, quote, survey, install and all the communication in between. Quality of the doors are first class.
Well done Heath Windows and Doors.
After a shaky start relating to survey, due to volume of Heath's workload, the project proceeded on schedule as promised and was very expertly installed and has exceeded expectations!
Excellent customer service . Great price. Professional job !
An excellent service from beginning to end. After looking around we trusted our first instinct and went with this friendly and professional company. We were made to feel valued and we were kept informed every step of the way from consultation to installation. Really happy with the final result! Great job team! Thank you!
I couldn't be happier with my new composite door, Kevin helped me design the door I truly wanted, he sent me the price and let me come to a decision in my own time.
The door and workmanship are outstanding and I wouldn't have any hesitations in recommending Heath windows and doors Ltd to my friends and family.
Very pleased with our new front door.
The whole team were very professional which made choosing the design to having the door fitted a pleasant experience.
Well pleased with the new windows and love love love my new composite front door with side panel 😊
Excellent service from start to finish and very professional, nothing was too much trouble.
The sash windows are fantastic and I can't praise the company highly enough. I would thoroughly recommend the company to everyone.
Workmen were prompt and worked really hard. Took all rubbish, old door away and cleaned up after themselves.
The final finish of the door was everything we hoped for. We are very happy
New door. Easy online design software. Excellent home assessment and timely fitting. Very pleased with the design and quality.
Excellent service from beginning to end, really pleased.
Excellent product, great service. On time when every an appointment was made be it a quote, survey or fitting.
Heath Windows & Doors installed a new front door for us. Their communication was outstanding and they let us know exactly what was happening even after we put a tight deadline on them to install the door. The quality of the door and installation is excellent, will definitely use this company again.
Heath Windows & Doors installed a new front door for us. Their communication was outstanding and they let us know exactly what was happening even after we put a tight deadline on them to install the door. The quality of the door and installation is excellent, will definitely use this company again.
Excellent from start to finish very professional, friendly and nothing was too much trouble. The windows are fantastic and I can't praise the company highly enough. I would thoroughly recommend the company to everyone
Excellent service throughout
Excellent work done and workers
I have just had a large porch rebuilt by Heath Windows. What a fantastic job they have done. The quality of the Windows and the bespoke door is fabulous. Nothing was to much trouble from start to finish. Karl the builder did an amazing job demolishing the old porch and his brickwork and rendering on the new one is superb. Thanks to Paul for fitting the Windows and door and sorting my fascia and guttering to my liking. ( I was a bit fussy) Everyone always on time and really good clean workers as everything was cleaned and washed down before leaving and ALL rubbish taken away. Their customer service is second to none as any queries were sorted within minutes of a phone call or e.mail.Thank you so much I love it. Oh and I mustn't forget Kevin the salesman who helped with design and choice of door. He really knows his stuff.
I required one window (not the whole house at a ' bargain ' price!!!). Falcon came, measured, quoted very reasonably, fitted on due date with a very solid & smart window. I am a very satisfied client who has used them since and will continue to do so if and when I require a new window. I'm happy to recommend the company. Hilary
Very good. I've used this company a few time as I've moved and needed work Friendly and honest prices :)
I would like to say that your fitters did a brilliant job, cleaning as they went along. I am very happy with the product and installation.
We would have no hesitation in recommending Heath Windows. We are delighted with our new windows and bi folding doors. The work was carried out with minimal intrusion by professional and courteous fitters, (John & John!) who bent over backwards to finish the job to our requirements. Nothing was too much trouble for them. Anyone thinking of having new windows/doors should definitely give this local business a chance, we are certainly pleased we did.
So glad I chose Heath Widows to supply and fit my new composite front door. Service was outstanding from start to finish. They turn up on time, they are not at all pushy, they are open to ideas and customisations, their website is great and the fitting and finish is perfect. That's not to mention the fact that the door is top quality and stunning. Don't be fooled into buying a poarer quality foam filled door elsewhere (like I nearly was). Heath supply 'Solidor' doors, which are far stronger and better made, right here in the UK. I'm a perfectionist and I wasn't left disappointed. Would recommend them to anybody.
Installed windows in Jan 16, windows are excellent, workmanship first class, punctual, polite and friendly what more could you ask for.
We recently had a Solidor front door fitted by Paul at Heath Windows & Doors. We are really pleased with the service provided and the quality of the product and would definitely recommend the company.
A fantastic job! Very impressed and will definitely use them again! Will recommend them to everyone
We've used Heath for 3 separate projects over the past 2 years: 1) whole-house replacement double glazing 2) replacing & updating a pre-existing d/g patio door and 3) just recently, roof work replacing wooden soffits and bargeboards with UPVC. The pricing was very competitive and the workmanship & quality of the installations is excellent. Miall and his guys are knowledgeable and friendly, and made sure to keep us informed about when/who was coming and what would happen. We have already recommended Heath to friends and would not hesitate to use Heath again in the future. Definitely a 5-Star company!
Heath Windows recently replaced a large stained glass window the service and end result was excellent.
I have no problem in recommending Heath Windows..
Excellent service, very personal and accommodating.
Very pleased with the end result.
fitted 2 doors , arrived as stated and cleared up after work was completed
We had 6 sash Windows installed and the quality of the service was very good and the window quality looks excellent. J
Heath Windows installed 8 double glazed units and a new composite door over the course of 3 days in November 2015. Service was second to none from start to finish - helpful, courteous and no pressure. The quality of the products and the installation is excellent. Superb value for money. Would highly recommend.
I am very pleased with my new windows (11 replaced in all). The company was recommended by a neighbor and I also checked the online reviews, my experience was exactly as per the reviews/recommendations. The service was friendly, reliable and the complete installation competitively priced.
The windows were replaced efficiently and to the specification I required, I would not hesitate to recommend Heath Windows. The work was completed in October'15.
Heath windows fitted new entry door to our church to complete a upgrade to the building.As usual they were prompt and courteous and completed the work in a very short time
From the quote until the job was completed,the service I had was first class.all the people involved were of the highest standard the quality of the product second to none.
I will highly recommend Heath Windows to anyone with confidence
We bought an Edwardian house in Penylan this summer which needed to be completely renovated. I had several window companies out to look at the property but I was extremely impressed by the professionalism showed by Heath Windows. They responded immediately, Kevin came out to see us and was extremely knowledgable, helpful and gave no pushy sales pitch which I really appreciated. We received a very full, detailed and reasonable quote with various options that we'd discussed. Kevin came back to see us with a sample of the upvc sash windows that we were considering and they were beautiful and extremely well made.
We ordered 9 sash windows, 3 normal upvc windows for the back of the house, a sliding patio door and bi-fold doors. The bifolds were for a large space in the main room and they managed to source industrial height doors which meant that we didn't waste any of the available space. They are amazing and we are very pleased with every part of the order and the excellent installation team.
Miall, Kevin and everyone at Heath Windows are helpful, professional and great to deal with. I've already recommended them to friends, neighbours and family.
Wednesday Nov 4th saw completion of work carried out to replace 7 Windows plus installation of French door. Very courteous staff, worked well, were punctual and kept any mess to a minimum. Would thoroughly recommend this company plus will use again in the future. Cannot praise them high enough. Well done!
We wanted to replace the windows on the front of one of our properties as the existing ones were looking rather sad and tired and had seen better days. We therefore contacted a few local window companies in Cardiff for quotations and, after careful consideration, decided to accept Heath Windows' offer.
It subsequently proved to be an excellent choice as the installation went very smoothly and we were delighted with the quality of
We would highly recommend Heath windows and would certainly go back to them again for future work.
If you are looking for a friendly group of people who really know their product line and provide excellent service contact Heath Windows.
We had three large windows and front door fitted in April 2015. We were very impressed with Miall on our first meeting and decided to proceed with fitting. We found other companies very pushy this was not the case with Miall, he was friendly and gave a very good quote.
Steve was the fitter, again a very friendly guy taking two days to fit. He was very organised and left no mess.
We have had no problems to date and would defiantly recommend this company.
We have had two large bay windows and two sets of bifold doors replaced and we are delighted with the results. At the beginning of this project we were quite apprehensive about how the finished product would look; in particular, our existing bay windows had significant amounts of wood around the frames internally and we wanted to retain as much of this as possible. All the way through the project, from pre-sales with Kevin, to the installation by Steve, we have been impressed and re-assured by the understanding and empathy shown by Heath Windows. Our concerns and requirements were listened to, reflected back to us, and all stages of the job have been completed with an extremely high degree of professionalism and skill. We would have no hesitation in recommending Heath Windows nor in asking for their help in the future should we/when we decide to upgrade more windows in our house.
Brilliant job and great people all round. Thank's guys!
Heath Windows fitted a bay and 10 windows to a very high standard .Kevin and Mail have been very professional no pushy sales talk just honest, quick quotation, and great price .The two Johns and Adrian perfectly fitted the windows to a very high standard. They were all hard working and worked till late to finish the job. Was a pleasure to have them in the house. The house Is now draft free . Would recommend them. Much better than the other 4 companies who gave quotes.
Really pleased with the windows and door supplied and fitted by Heath Windows. Will definitely be contacting them again when we come to replace the remainder of our windows!
I desperately needed new UPVC sash windows for a victorian property but was a little worried that the end result would look cheap and out of character, not to mention the worry of relentless sales tactics adopted by many companies.
I obtained quotes from a number of local companies and was unimpressed for a variety of reasons, until I eventually found Miall and his team from Heath Windows and Doors.
The first visit from Kevin was extremely professional and he listened to exactly what I wanted which was a wood effect Chartwell Green exterior on a white interior. Within a few days I obtained a detailed quote and was even visited again to be shown a sample of the window in the exact colour which was made up just of me - No hard sell, no pressure and all questions were answered quickly by phone or email.
I had also been toying with the idea of building a lean to the side of my property which Kevin was more than happy to talk through but unlike the windows I wasn't quite sure what I wanted and if it was even possible. Although this wasn't quite as straight forward as the windows, the same level of professionalism and service was provided and we discussed at length the options available.
In the end we decided to proceed with both the windows and the lean to. (went for a wood effect rosewood finish casing with glass roof and side panels). Miall and his team were able to organise fantastic subcontractors to complete the brickwork and footings too.
The final result has far exceeded my expectations, the quality of the materials used, like the workmanship, is second to none.
If you're looking for a company who prides itself on exemplary service, quality of product and exceptional workmanship at reasonable prices then you will be hard pressed to find a better company than Heath Windows & Doors.
I will certainly be using Miall and his team in future, thanks guys.
Fast service, excellent product that has improved the front of my house. The company were very accommodating providing a convient time to fit the door. The work area was left in a very clean/ tidy condition
More than happy with Heath Windows & Doors after they fitted Window to the whole of my Mother's house.
From initial quote,survey etc. up until showing her how to work the locks.
After being in the building trade myself over 30 years I was well impressed with the standard of finish.
The window installers themselves, besides being very hard grafters, were very punctual, courteous, polite, cheery and friendly without being intrusive. My mother who is a pensioner was well at ease in or around their company and when I was there for an hour or two a day I could see why.
The work was finished on Thursday 27th August 2015
I would recommend them to any and everyone.
I don't like finding trade-persons online but was forced to for this window replacement job. Heath Windows were the ONLY company out of five who replied, almost instantly AND on a Sunday night! Set up a visit to discuss the project & was offered a competitive quote. Within a few days a survey was conducted and I was given excellent advice. Boys came to take the window out shortly afterwards. They were punctual, good rapport but without slowing down on the work to chat and left my house very clean (laid down sheeting so as not to dirty my carpets, great touch), considering the mess that was being made and carried the work out as expected. Any glitches were swiftly resolved and to my utmost satisfaction. The customer service I have received would put many other companies to shame and I got what I wanted, which was a lovely new window and contacts for any future projects. Many thanks to Miall and the company.
I am very pleased with my windows. The service was friendly and reliable. The windows were replaced efficient.ly and to the specification I expected. I would recommend Heath Windows.
Professional service from this excellent company. All the work was carried out to a high standard by excellent fitters who were punctual and very friendly. Sound advice given at the initial survey and a very competitive quote received for the replacement of 11 windows and three doors. I would have no hesitation in highly recommending this company to one and all.
Heath Windows did a fantastic job of our windows and we found them to be very helpful and patient regarding our requirements. We would highly recommend them.
7 Windows replaced .French door and a fabulous composite front door.this company are so amazing and professional.please use them ,you won't be disappointed.great thanks to you all.
7 Windows ,French doors,and a fabulous composite front door. Excellent fitting.marvellous guys.every punctual,clean and tidy.August 6 2015'
We are thrilled with our new bathroom window, which was delivered on time and fitted to a high standard.
Very happy with the windows and the way they were installed.
They work well
Good quality windows at a fair price. Excellent workmanship, clean and tidy. Proffessional service throughout from sales through to installation.
Would certainly recommend.
I was very pleased with the end result and the workmanship of the fitters. They encountered a couple of unexpected snags while fitting, but without any fuss they worked around these and made sure the end product was to our satisfaction. We are very pleased with the look of our new french doors.
Heath windows were contracted to replace the windows in our church building.They were very courteous and efficient,and completed the work on time and to a high standard .
Six windows, one door, soffits and guttering all completed on time to a high standard, with great attention to detail and at a very competitive price too. An excellent local team with a great sense of humour! Cannot recommend them too highly. We look forward to have them do more work in the future.
Absolutely fantastic from quote to fitting. Professional, puntusl, friendly, respectful and very hard working. Good help and advice given to me from design to fitting. It's hard to find a honest window sales company and I nearly gave up after having such ridiculous hard selling quotes from others! Thank goodness I found Heath Windows. The new sash windows and composite door sourced and fitted by Heath Windows are excellent, fitted perfectly and have given my house a new draft free quaint personality. I love the windows and door and would highly recommend this company to one and all.