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Reviews Why you can trust All Checked reviews >>

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October 2018
Contacted EYG to obtain a quote for replacement of an old back door on a 19th century Cottage. Superb service all throughout the process - from first contact, sales advice, installation date, and installation. Couldn't have asked for a more professional business.

Company Response

Thanks for the fantastic review Derek, we are very pleased that your happy with the outcome and our fitters work - You can recommend friends and family here https://www.eygwindows.co.uk/ recommend-a-friend you can earn up to £400 in cash!

 

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Tony and Craig turned up nice and early to fit three windows and a door. Two very efficient, hardworking and polite tradesmen. The windows and door have transformed my house. I'm very pleased with everything from start to finish.

Company Response

Thanks for the fantastic review Karen, we are very pleased that your happy with the outcome and our fitters work - You can recommend friends and family here https://www.eygwindows.co.uk/ recommend-a-friend you can earn up to £400 in cash!

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October 2018
Just to say that your salesperson Mike came out to visit us yesterday and we were very impressed with his approach in particular his informative knowledge of the product we had an interest in. We have had may sales people in the past and Mike ranks as one of the best. Let's hope the product we have signed up for will be as equally impressive.

Company Response

Thanks for the fantastic review Rob, we are very pleased that you was happy with mike, we shall let him know that you were impressed, and don't worry you will be more then happy with the product! - You can recommend friends and family here https://www.eygwindows.co.uk/ recommend-a-friend you can earn up to £400 in cash!

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October 2018
I can not really fault any of the staff that I have spoken to or who have done the work on my new build conservatory. It really does look excellent. However the project was delayed by about 4 months down to the extremely poor management systems that they have in place, They had no real project manager dealing with it and I wrongly assumed that there would be. When things started to go wrong and I started to make phone calls things got back on track until the next problem / delay. Through out the issues I started to get phone calls and visits from the sales team wanting more business which really annoyed me

Company Response

Good Morning Mr Sutton thank you for your review. We would like to discuss your feedback with you if possible. Our Operations Manager will call you this afternoon - Thanks Ben EYG Customer Care

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October 2018
I am not a customer of eyg but would just like to thank the young men ( Andy&Paul) that went out there way to help me when my car had broken down. I am don't no much about cars but the two gentlemen did not hesitate and jumped straight out there van to push me and my car to safety and as if that wasn't enough they even took there time to take a look at my car and even to my delight managed to get my car running. I just hope they get the appreciation they deserve and if the way they represent there selfs and the company is anything to go by I will recommend them to anyone who asked thank you guys it's good to no there is still some good people out there.

Company Response

Thank you for the lovely review! I will pass the message onto Andy and Paul, its great to see that even when off the job our team is still going that extra mile to help people in need.

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September 2018
EYG have recently fitted 6 windows in my Edwardian house. Ive never had UPVC windows before and I wanted them to look authentic like the timber sashes that were coming out. The big bay was a challenge. I used EYG as I know they have been in business locally for may years, The measuring, quoting and surveying was thorough. The fitters arrived on time, worked hard and were cheerful all week. I'm very happy with how the windows look in particular the bay and two sashes above; many neighbours have commented that they wish their bay was a good - worth the additional money , yes I think so. There was a bit of finishing off that was not done, but one call to EYG and they came and remedied that quickly. PROOF OF PURCHASE : SALES REF CONTRACTS 751346 & 751345 Invoices 78645, 78649

Company Response

Thanks for the fantastic review Claire Kidson , we are very pleased that your happy with the outcome and our fitters work - You can recommend friends and family here https://www.eygwindows.co.uk/ recommend-a-friend you can earn up to £400 in cash!

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September 2018
We were very satisfied with everything EYG did for us. We had soffits, gutters and fascias fitted along with a new conservatory. Everyone turned up on time as promised and worked long hours to ensure the job got done, despite travelling for an hour and a half to our property. Very polite and courteous workmen who all tidied up at the end of each day. They all offered advice on anything we weren't too sure about. The conservatory looks great and the quality and attention to detail was second to none. Both my wife and i like things to be done correctly and I can honestly say we are 100% satisfied. Well done everyone involved.

Company Response

Thanks for the fantastic review , we are very pleased that your happy with the outcome and our fitters work - You can recommend friends and family here https://www.eygwindows.co.uk/ recommend-a-friend you can earn up to £400 in cash!

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September 2018
Very good quality doors and windows and great service, Paul and Andy from the installation team did an excellnt job, very efficient and windows and doors look great.

Company Response

Thanks for the fantastic review , we are very pleased that your happy with the outcome and our fitters work - You can recommend friends and family here https://www.eygwindows.co.uk/ recommend-a-friend you can earn up to £400 in cash!

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September 2018
The fitters were friendly and polite, and did a very good job, including cleaning up well after they had finished. The products (one window and a new back door) are excellent quality and I'm very pleased. I've only given the company 4 stars purely because we had to wait several weeks before they could come and do the work. Would definitely use them again.

Company Response

Thanks for the fantastic review , we are very pleased that your happy with the outcome and our fitters work - You can recommend friends and family here https://www.eygwindows.co.uk/ recommend-a-friend you can earn up to £400 in cash!

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September 2018
Window replacements just completed without a problem. We love the windows, particularly the bow, which we think has transformed the look of our house. All done as promised, on time and with maximum efficiency. Ash, John and Harry were a great team and really got on with the job and Ash was meticulous in ensuring everything was spot on in terms of work and product. Similarly with Bob and Chris who installed the bow window and every day the house was left neat and tidy. Allan was very helpful with the initial quote etc and the fitting teams also said what a great job Chris had done with the survey, so many thanks to all.

Company Response

Thanks for the fantastic review , we are very pleased that your happy with the outcome and our fitters work - You can recommend friends and family here https://www.eygwindows.co.uk/ recommend-a-friend you can earn up to £400 in cash!

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September 2018
Had new composite exterior doors installed. Very happy customer. Paul Palmer & Andy Brown & co. were quick . Efficient, chirpy & polite. Left everything clean & tidy behind them. What better service could I ask for? THANK YOU CHAPS. Good reps for your company.

Company Response

Thanks for the fantastic review , we are very pleased that your happy with the outcome and our fitters work - You can recommend friends and family here https://www.eygwindows.co.uk/ recommend-a-friend you can earn up to £400 in cash!

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September 2018
We are using EYG again as the windows we had insatlled some 25 years ago were still in perfect working order after 15 years and tothe best of our knowledge they still are. At the moment we have just placed an order through your sales representative, Matt, who was very helpful and went through all the variation of styles, colour openings, fittings and so on. He was with us for four hours. I think EYG are one of the few suppiers that are still in business over the last 25 years.

Company Response

Thanks for the fantastic review John, we are very pleased that after all these years you have decide to use our service again , we are also very happy that your happy with the outcome. - You can recommend friends and family here https://www.eygwindows.co.uk/ recommend-a-friend you can earn up to £400 in cash!

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August 2018
Very Good Quality Doors Good Customer Service Polite and efficient fitters Overall very happy with EYG

Company Response

Thanks for the fantastic review Martin, we are very pleased that your happy with the outcome and our fitters work - You can recommend friends and family here https://www.eygwindows.co.uk/ recommend-a-friend you can earn up to £400 in cash!

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August 2018
My review to date is purely on the sales call, as at this time we have only just ordered our new roof., but I will review further in due course. We thought the salesman (Matt) was excellent and explained things very well. After all Matt's input we decided to cancel other appointments we had planed with other potential suppliers and made the purchase. However, after being assured of the high quality product and workmanship that EYG offer, I am concerned about one of the customer reviews relating to a Hybrid roof. Please ensure we don't get that fitting team.

Company Response

Good Morning Mr Howard - thank you for taking the time to write a review on the sales call. I can assure that all of our installations are completed to the highest standards and all our fitting teams are supervised and their worked is checked regularly for quality.

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August 2018
Excellent service. The young men arrived on time and were soon ripping out the old doors. Two outside doors. They made very little mess and with the help of two cups of tea, both doors were soon installed. The quality and design are excellent, and having three keys is a big bonus as we have a spare to give my daughter. We would recommend EYG to anyone. Well done.

Company Response

Thanks for the fantastic review Jean Bennett, we are very pleased that your happy with the outcome and our fitters work - You can recommend friends and family here https://www.eygwindows.co.uk/ recommend-a-friend you can earn up to £400 in cash!

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August 2018
The planned 4 day job to replace my conservatory door/windows and fit a hybrid roof actually took 2 months to complete. It proved impossible to speak to any manager and despite numerous phone calls and e-mails I never got anyone calling back to discuss the issues, until I said that I was not going to pay the full invoice. My original roof was removed and as the fitters had no weatherproofing materials the conservatory was left open to the weather, leading to massive flooding in that night's forecast thunderstorms. The original guttering downpipe from the house roof had been sawn off and the end left over the now exposed cavity wall, leading to the wall cavity filling with water to a height of some 600mm. The new roof does not fit properly and is padded out from the house at one end on a double thickness of 100x50 timber, with gaps of up to 50mm+ filled with expanding foam. The work was generally shoddy and it took 2 weeks to get someone out to look at it after the fitters left, and then a further 3 weeks before there was any remedial action taken. I have a further 10 windows to be replaced and EYG are not on my shortlist to do the work. I do not recommend them.

Company Response

Hi please can you email your contract number to customercare@eyggroup.com so we can investigate this for you Many Thanks EYG

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Just had soffits and gutters replaced the installation team were great and the work looks excellent. Very happy so far came back to EYG because the they did a good job with my windows previously. Only reason I have just given a 4stars is because work has just been done.

Company Response

Thanks for the fantastic review Gillian Greenway, we are very pleased that your happy with the outcome and our fitters work - You can recommend friends and family here https://www.eygwindows.co.uk/ recommend-a-friend you can earn up to £400 in cash!

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Thanks EYG for transforming my house ,windows and doors look amazing . Lewis and Liam (the fitters) were very polite and professional and worked to a very high standard .Would highly recommend EYG

Company Response

Thanks for the fantastic review, we are very pleased that your happy with the outcome and our fitters work - You can recommend friends and family here https://www.eygwindows.co.uk/ recommend-a-friend you can earn up to £400 in cash!

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July 2018
EYG have now done fitted the whole house - windows, patio doors, back door and now a new front porch. Over the past two years the EYG team have shown themselves to be professional and helpful. A change in the design of the porch was accommodated with no problem and the fitters, Stevie & Robert were quick, polite, skilled and helpful. We are very pleased with the quality of the fittings and of the work done - all within our budget and no hidden 'extras'. The house now looks great. Good job.

Company Response

Thanks for the great review and photos Richmond Kingsbury it looks amazing - You can recommend friends and family here https://www.eygwindows.co.uk/recommend-a-friend you can earn up to £400 in cash!

 

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July 2018
Wow just had windows and a door fitted my EYG and I must say they are amazing from start to finish.The fitting team Steve and Mike were great, very professional and really nice people they even fitted my own door knocker as I wanted something different. I can't recommend EYG enough they were all fabulous so many thanks to all of the team from a very happy customer.

Company Response

Thanks for the fantastic review, we are very pleased that your happy with the outcome and our fitters work - You can recommend friends and family here https://www.eygwindows.co.uk/ recommend-a-friend you can earn up to £400 in cash!

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July 2018
EYG fitted replacements for or lounge window and French door on Tuesday (10th July). The team of Paul and Andy did a brilliant job, working quickly and efficiently, and left everything spotless. The were both very polite and friendly, despite the heat, and explained how the lock on the sliding door worked. We have used EYG before for the upstairs and should we need anything further we will use them again, and would highly recommend the company.

Company Response

Thanks for the fantastic review, we are very pleased that your happy with the outcome and our fitters work - You can recommend friends and family here https://www.eygwindows.co.uk/ recommend-a-friend you can earn up to £400 in cash!

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July 2018
Had full windows, French doors and a composite front door fitted in June 18. The quality is very good and the fitting service was excellent. The two fitters Andy and Pete have an outstanding work ethic working extremely long hours and ensuring that everything was finished to a high standard. They cleaned up at the end of every day and took painstaking care over protecting our belongings. They are a credit to the company. I have no issues recommending EYG for anyone wanting their windows replaced.

Company Response

Thanks for the fantastic review, we are very pleased that your happy with the outcome and our fitters work - You can recommend friends and family here https://www.eygwindows.co.uk/ recommend-a-friend you can earn up to £400 in cash!

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Very good service from ordering downstairs windows to fitting the two fitters were polite and worked swiftly explaining things as they went made a wonderful job very happy with finished product clean and efficient, would recommend

Company Response

Thanks for the fantastic review, we are very pleased that your happy with the outcome and our fitters work - You can recommend friends and family here https://www.eygwindows.co.uk/ recommend-a-friend you can earn up to £400 in cash!

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Had French Doors fitted, no problems with the installation. However they were supposed go return later that day to install door latches (restrictors) However 2 weeks later and several phone calls, we are still waiting, Despite EYG promising that they would return on Monday 25th June, they failed to turn up. After care NON existent. We had arranged for them to give quote for more work, but that wont be happening now. Too unreliable.

Company Response

Hi Julie thanks for the feedback. Would it be possible for you to email customercare@eyggroup.com with your contract number so we can look into this for you. Many Thanks EYG

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June 2018
We had all the windows and doors replaced in our house . The whole process was seamless and straight forward and the finished product was top class .Your installation team were Andy and Pete . They were first class professionals and did an excellent job . They turned up on time and worked long hours to get the job done , never left a mess and were always helpful and considerate . I would have no hesitation in recommending EYG , the high quality windows and doors have transformed our house way above our expectations . Thank you .

Company Response

Thanks for the fantastic review, we are very pleased that your happy with the outcome and our fitters work - You can recommend friends and family here https://www.eygwindows.co.uk/ recommend-a-friend you can earn up to £400 in cash!

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June 2018
I have just had my windows, front door, and French doors replaced. Cannot say enough for the fitters Paul and Luke they were fantastic great job done cleared all the mesh and the property now looks great. Thank you EYG but also Paul and Luke

Company Response

Thanks for the fantastic review, we are very pleased that your happy with the outcome and our fitters work - You can recommend friends and family here https://www.eygwindows.co.uk/ recommend-a-friend you can earn up to £400 in cash!

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June 2018
Quality excellent as was the service and the fitters where very friendly, helpful.

Company Response

Thanks for the great review Danny Tong - You can recommend friends and family here https://www.eygwindows.co.uk/ recommend-a-friend you can earn up to £400 in cash!

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June 2018
excellent value , fitters paul palmer & andy brown very polite and efficiently fitted three new windows, left everywhere clean and tidy. highly recommended

Company Response

Thanks for the great review Les&Lil Cooke - You can recommend friends and family here https://www.eygwindows.co.uk/ recommend-a-friend you can earn up to £400 in cash!

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June 2018
We have just had the last two widows in our house replaced by EYG. The company have been a pleasure to deal with every step of the way, from the polite 'phone call enquing if they could interest us in any windows, the salesmans visit, to the windows being fitted. The two fitters who carried out the work, Paul Palmer & Andy Brown, arrived when they said they would, carried out the installation in a very professional and speedy way, with minimum of of fuss and disruption and left the work area spotless. The highlighted a problem with one of the windows and sorted it out with the factory immediately. My partner and I wouldn't hesitate to recommend EYG.

Company Response

Thank you for the lovely review, recommend a friend here and you can earn up to £400 https://www.eygwindows.co.uk/ recommend-a-friend

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June 2018
We had a new garage door and window fitted as well as replacement units to 12 windows. The two workmen were very efficient and worked well together. They were very pleasant and tidied up after themselves.

Company Response

Thank you for the lovely review, recommend a friend here and you can earn up to £400 https://www.eygwindows.co.uk/recommend-a-friend

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May 2018
We had a new glass roof put on our conservatory. Installation took place on the dates planned. The installation team worked quickly and efficiently. We are really pleased with the finished product, which is a high standard and beautiful finish. We would certainly consider EYG for any future work we might need and would recommend them to others.

Company Response

Thanks for the great review and photos Mr Boxter - You can recommend friends and family here https://www.eygwindows.co.uk/recommend-a-friend you can earn up to £400 in cash!

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Great at quotation, good service and pricing early February but from there no communication from the company regarding survey, we had to chase ourselves to get them out over 3 weeks later. Told fitting would be April but no communication on date. Again had to chase and finally confirmed for may 22nd. Fitting completed really well and very happy with the product and finish but found the customer service very poor and lack of information on our order frustrating.

Company Response

Thank you for the review. We are looking at how to improve our order process and communication with our customers. All feedback is good feedback, we will take this on board and adjust accordingly

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May 2018
The two fitters arrived promptly. They worked hard and made no mess at all. The installation was very well done with the minimum of disruption to us. They clearly knew what they were doing. One very small criticism. When they had left I noticed two drain holes on the base of one of the frames. I had no idea why they were there as the window oped onto the inside of the conservatory. Subsequent enquiries revealed that these were necessary as there was an extension bar added to base of window in order to facilitate fitting. A fitter is booked to come and fit the necessary caps to these holes (apparently the original fitters should have done this.) However, I have no hesitation in recomending this firm to others.

Company Response

Thanks for the review Mr Banks, any further problems call our service team on 0800 181 888 who will be happy to help

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May 2018
I am very pleased with the quality and finish of my windows.The guys worked hard to finish and install them in 3 days.Nothing in my house was damaged and they were very friendly and hard working.

Company Response

Thanks Mr Lazell, great photo!

 

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May 2018
We had our conservatory replaced as well as an additional window. The entire process from obtaining the quote, arranging a date for the work to be done to & the actual installation was organised very professionally. The installers (Gary & his son Jack) were polite & professional throughout and worked tirelessly, despite the physically demanding nature of the work, to ensure completion on time. This necessitated working overtime on a couple of days. On one of the days this was to make the installation watertight in view of the forecast of impending rain. Considering that the existing conservatory had to be entirely dismantled prior to commencing the new installation, the schedule of work appeared to be very tight. Despite this, they did not consider the job finished until they had removed all the old upvc doors, windows and debris etc. & cleaned everything up. Finally they cleaned all the windows. We did encounter a couple of slight hiccups – it became apparent that the proposed ridge spotlights were unsuitable for the type of conservatory we had selected but the issue was favourably resolved with the offer of a credit note to compensate for having to purchase alternative lighting. Unfortunately a pane in the replacement window incurred a crack during fitting, but this was promptly replaced. In our experience EYG is a first class company with hard working, top grade workmen and we can highly recommend the company.

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We cannot fault the guys who installed the new door, windows and the hybrid roof at our property recently. They were all excellent at their respective roles, and we include the salesman and the surveyors who started the process off. The quality of the materials used are excellent. There were nearly a dozen men in total during all the installations and we would like to thank them all for their hard work. Keep them supplied with tea, coffee and biscuits. They are worth it. The new hybrid roof on the conservatory has already made a difference. It not only looks good, but is effective also. We highly recommend EYG. Thank you to all involved.

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From the sales process to the installation I cannot fault EYG. James worked wonders and was very patient helping get to our budget. We were having a particular type of cat flap and the workshop teams dealt with this very effectively. Because of this there was some re-designing along the way and nothing was any bother to them. The 2 guys who came to install were great and explained every bit of the installation process. They cleaned everything up afterwards and ensured we were happy with everything before they left. We had a new front door and replaced some very old sliding doors for french doors. The newly installed doors look fantastic. Highly recommend EYG who would now be the first ones I'd call when considering anything else. Thank you Team EYG

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April 2018
Absolutely brilliant, our French doors look fab ,the fitters arrived on time and were very professional,we expected some mess as the window had to be cut out to be replaced by the doors,but everything was fine no mess at all Thanks EYG would definitely recommend you to anyone!

Company Response

Thanks for the great review, recommend a friend here https://www.eygwindows.co.uk/recommend-a-friend and you could earn up to £400!

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April 2018
Thank you EYG for the excellent service received by your installation team, namely Dean Spencer and Danny Farrow. They both fitted 7 windows and both doors, l have had many comments on how fabulous it looks, especially the new bay window. Both were very professional worked tirelessly until the job was done. (It was worth the tea and sausage rolls l gave them to keep them going.) Would highly recommend. Also to Phil who fitted the Fascias, Soffits, and gutters another job well done, Many thanks for all the hard work these guys put in. Wouldn’t hesitate to recommend EYG for this reason. Many thanks Mrs Sharon Teal.

Company Response

Thank you for the great review Mrs Teal we will pass the feedback onto our team. Recommend a friend here https://www.eygwindows.co.uk/recommend-a-friend and you could earn up to £400!

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March 2018
We had 9 hardwood double glazed window units fitted by Dean Spencer and his work mate Danny. They were very polite, clean and very professional. 3 of the windows had to be removed from reveals with glazed tiles, and not one was damaged and you couldn't tell they had been there apart from the new look of the frame [excellent]. I would recommend them to anyone thinking of replacing any windows. A first class company with top grade workmen. Can't include copy of proof of purchase as I don't know how to do it on the computer, but you can all details from the EYG records.

Company Response

Thanks for the fab review, recommend a friend here https://www.eygwindows.co.uk/recommend-a-friend and you could earn up to £400!

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March 2018
Before I start i would like to apologise for not getting the names of the gentleman who installed my doors. I couldn't be more pleased the doors look fantastic they took care throughout the installation no mess left. Also I would like to thank them for taking my old doors to my daughters house a mile away many thanks to EYG. Its coming upto 10 years since i had my windows replaced by EYG and there guarantee works i had a cracked frame a few months ago and they replaced it no hassle

Company Response

Thanks for the great review, our team always go the extra mile! :-)

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February 2018
We have a 1930s art deco/moderne house which had somewhat unsympathetic 40 year old windows drastically in need of replacement. EYG managed to provide windows similar in appearance to the original crittall metal windows in uPVC, and the installation team managed to fit them in openings which had been poorly repaired/fitted in the past. All in all a difficult job in which the fitting team provided excellent service, while explaining issues that would need to be resolved, and giving freely of their knowledge. The windows themselves look very much in keeping with the original design of the property, the house is very much warmer, and so much quieter than before. It has to be said that I've never such local and passing interest in new windows, as it is difficult to find companies that will take this sort of job on.

Company Response

Mr Talbot-Jones we are so pleased you are happy with your windows. EYG do specialise in this type of project and pride ourselves in tackling the more challenging projects!

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February 2018
Having decided to renew our door and searching the internet for suppliers/fitters we decided upon EYG. The door was chosen via the catalogue, ordered and fitted. My wife loves it - what more is to be said. The quality is excellent. It has that solid feel and sound on opening and closing. The fitting team arrived on site at the time stated and set to work on the 3 hour fitting. However, because of the awkwardness of the original fitting it took six and a half hours to ensure a good quality job. They only stopped once for tea (while some mortar went off) which is quite unusual for the modern worker. Well done to Phil and Ryan. The day after we ordered another door for the front of the house. Well done - keep up the good work.

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Thanks for the great review, we will pass onto the team

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February 2018
After having an extention built by EYG three years ago we had no hesitation in booking them to fit new windows to the rest of the house. T Ditchburn and C Fleur did a great job being effient and tidy as we expected. They finished the job quickly and tidied up after themselves leaving no footprints on the carpet or any old window debris. We were very pleased with the results.

Company Response

Thank you for the great review Lesley!

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February 2018
This is the second time I have used EYG in last 2 years and yet again great service from sales, survey to installation of our new composite door. Efficient and friendly installation team of Paul Palmer and Andy Brown.

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Thanks for the review Helen

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February 2018
Excellent job completed in less time than originally planned. One and half days to replace 14 windows is impressive work! Sunny and Anthony were very efficient at getting the old windows and frames out and the new ones fitted. House was left tidy inside and out. Would recommend EYG to other people without hesitation.

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Hi Mark great news your were pleased with the service. You can recommend friends and family and earn up to £400, just fill in the form here https://www.eygwindows.co.uk/recommend-a-friend

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February 2018
The quote I got from Neil was £2k cheaper than two other quotes that I had from other companies for full house windows replacing. There was no hard sell which I really liked. For peace of mind I checked out the quality of the windows in their showroom in Hull before going ahead with booking. The surveyor came out a week after ordering the windows and two weeks after that the fitters came to install them. The fitters were Jack Willingham and Dale Williams; both lovely, friendly and professional. The work was completed in 2 days. I’m very happy with the windows, they look fantastic. I’ve been surprised with the noise reduction from outside. I live on a quiet street anyway but there is a very noticeable difference now with the new windows.

Company Response

Many thanks for leaving the review Jane, really good to hear you got the best product and service at the right price!

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February 2018
we bought french doors back door and front plus seven windows the guys that did it Tony diathawn and craig plear were brilliant very tidy and efficent politwe and professional i love my doors and windows makes such a difference t the warmthn and the house thanks guys

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Thanks for the review Tracey, we will pass your feedback onto the team

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February 2018
Recent installation of windows of my property, grey on white. Tricky job as lintels where required, scaffolding required to reach one of the windows and bay window was unsafe. EYG did an amazing job, the fitters where quick, clean and efficient. The end result looks great and they finished everything off perfectly. Just waiting to have the front of my house done now.

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Thanks for the great review!

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February 2018
We have previously had windows replaced and a replacement composite front door, through EYG and always found them very reliable, cost effective and fast workers. So when it came to replacing the facias and soffits it seemed only natural to request a quote from someone we felt reliable and familiar. We arranged for a quote in December, just before Christmas, and due to some great deals we pretty surprised at how reasonable the work was going to be - so we signed up there and then. Almost immediately we were contacted by a surveyor to come and visit us to get all the measurements sorted a very quick visit and we were pencilled in for the job in the new year. We were contacted mid January to advise that the job could be done w/c 12th February, but due to a shorter job were asked if the work could start sooner on 8th February. The work was completed very quickly and efficiently and despite atrocious weather on one of the days the work was finished to our completed satisfaction. Thank EYG for another great job - I don't think we have anything left for you to do! Thanks Terry for leaving the place nice and tidy too!

Company Response

Thanks for the great review Jo, we will pass onto our team

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February 2018
The Salesperson was a lovely man Well-spoken and really nice A pleasure to invite to give A fair and reasonable price The Surveyor checked the measurements And made sure all was fine He was very flexible And worked round my free time The paperwork was done for me I didn’t need to worry The schedule was quickly all arranged Though I wasn’t in a hurry All the Office Staff responded In a pleasant and helpful way Even though I wasn’t sure What extension to choose on the day The guys in all the Trade Teams Were a polite and friendly bunch Grateful to be offered Sausage sandwiches for Brunch The weather didn’t faze them Come rain or wind or shine The work was all completed Within the quoted time All the jobs were carried out With gusto and with pride The teamwork was great to see As the Trades worked side-by-side My conservatory roof looks F-A-B-ulous And really very Grand A huge THANK YOU to EYG For taking the project in hand

Company Response

Mrs Cayton - WOW what can we say, a great review and a even better poem!

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February 2018
We have just had a new composite front door fitted and the two guys that came were brilliant. They both worked efficiently and were polite and friendly. No mess and no fuss. We are very impressed with the composite door and even more impressed with the two fitters. Would have no hesitation in recommending EYG for front doors.

Company Response

Thank you for the great review Caroline, recommend your friends and family here https://www.eygwindows.co.uk/recommend-a-friend you could earn up to £400

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February 2018
Just had my living room and bedroom windows replaced, your guys did an amazing job, we're very pleased with the work carried out. Would definitely recommend.

Company Response

Thanks for the review Andrea, recommend your friends here https://www.eygwindows.co.uk/recommend-a-friend you can earn upto £400!

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February 2018
Paul Palmer & Andy brown. Installed my 4 windows. Work was carried out very well. Left my house clean and they even cleaned the windows. Very polite and fast working. We are pleased with the finished job. Thank you !

Company Response

Thanks for the review, enjoy your new windows

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February 2018
Paul Palmer & Andy brown. Installed my windows doors.they carried out the work very well. Finished the job to our satisfaction. They were polite at all times. My home was also left in a clean condition. Well done to them both. Thank you.

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Thank you for your great review, we will pass onto our team!

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January 2018
york -
Paul and Carl Ellis did a superb job, replacing windows on my Victorian end of terrace. They came on time they worked cleanly and quietly and with great attention to detail. I would recommend them and EYG to anyone

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Thanks for the lovely review we will pass onto the team

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January 2018
Just had 2 bays fitted, very pleased with the results. The fitters Phil and Carl were excellent, clean workers, very polite and respectful. I was very impressed at how little mess was made, and the fitters cleaned up before they left. Highly recommend EYG

Company Response

Thanks for the great review we will pass onto the team. If you recommended a friend you can earn up to £400 in cash https://www.eygwindows.co.uk/recommend-a-friend

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January 2018
We have just had our entire house fitted with replacement windows,doors and a french door. The installation team, Paul and Carl Ellis did a sterling job. Their professionalism, politeness and attention to detail were second to none. We are extremely pleased with the high quality of workmanship and the finished product. We would have no hesitation in recommending EYG to others.

Company Response

Thank you for the amazing review, we will pass onto the team. You can earn up top £400 cash when you recommend a friend have a look here https://www.eygwindows.co.uk/recommend-a-friend

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January 2018
Good friendly workmen and an excellent eye for detail in the fitting of the windows and porch with was done by Terry & Scott Carmichael. We are very pleased with the finished job looks great and would recommend the product. Thanks again Gerald & Catherine Lock.

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Thanks for the great review, we will pass onto the team

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December 2017
We had our conservatory fitted 2 years ago by EYG , Great service and lovely polite staff from start to finish. Our conservatory door wouldn't lock this morning so phoned the help desk and within 2 hours I had a lovely gentleman come out and fix it. Now that is good service. Thank you so much.

Company Response

Hi Julie thanks for the great review, our 10 year guarantee means exactly that!

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December 2017
New back door fitted by Dean Spencer & Donny who did a quick, clean and professional job in a friendly and polite manner. This is the second job as a few months ago I had new patio doors fitted with equal professionalism. I would also name check Marco who did an equally friendly, polite and professional job in the survey and quotes for both jobs. This and the quality of the products is why I went back for more.

Company Response

Thanks for taking the time to review us Keith, if you recommend a friend to us you can earn up to £400 in cash, have a look here https://www.eygwindows.co.uk/recommend-a-friend

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December 2017
We decided to replace our 20 year old conservatory and chose EYG to give us a quote. We were visited by Martin, the area sales manager, who was friendly and knowledgeable. He measured up and left us with the quote and gave us a courtesy call a few days later to see what we thought. As the quote was very competitive we decided to place the order and the conservatory was erected this week (18/19 December) by Carl and Harvey who did an excellent job. The design, construction and fit of the conservatory is far superior to the one it replaced and the service we have received from EYG throughout has been second to none. We wouldn't hesitate to recommend this company.

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Thanks for the great review Ian, we will pass your feedback onto Martin and the team

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December 2017
Excellent and pleasant service from James Matched also by the fittings of windows from Jack and his colleague.

Company Response

Thanks for the great review, you can recommend a friend here and earn up to £400 in cash https://www.eygwindows.co.uk/recommend-a-friend

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December 2017
We had a new front door and cat flap fitted. The guys fitted both quickly with hardy any mess and both look great, thank you.

Company Response

Thanks for the great review!

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December 2017
We had the soffits, fascias, gutters and downpipes replaced and after a few problems got there in the end and are pleased with the result. We also had 8 windows, 2 doors and a french window installed, we are extremely pleased with both the quality of the products and the installation. Jack and James who fitted them could not have been more pleasant, helpful and tidy.

Company Response

Thanks for the great review we will pass onto Jack and James

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December 2017
In fear and trepidation I awaited the arrival of the fitters to fit 3 windows. They arrived with 2 windows, what a start, typical I thought. Then, what a transformation, the fitters were two of the most polite, caring and efficicent people I have had to work for me. A super job was carried out with the minimum of fuss and disruption and I am delighted with the result. K.Doran.

Company Response

Thanks for the review, glad we met expectations and you are pleased with your windows and doors

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November 2017
Excellent service, great fitters have done a fantastic job. Very pleased. Well done EYG

Company Response

Thanks for the review Katie, if you recommend EYG to a friend, we’ll reward you with up to £400 on the completion of their order. https://www.eygwindows.co.uk/recommend-a-friend

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November 2017
Had a back door fitted today, highly satisfied with the service, qualuty of door is superb, the fitters were thorough when fitting the door also leaving my property ckean and tidy.

Company Response

Thanks for the great review Barbara

 

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November 2017
We are so pleased that we chose EYG to replace the windows and doors in our modest early Edwardian property. The 6 new powder coated aluminium windows (including one large upstairs bay) and 2 sets of doors were fitted by Bob and Chris, whose hard work ensured that the job was completed in the allocated four days. We now have a renewed enthusiasm as we continue with the renovations of the building. Thankyou EYG!

Company Response

Thank you for the review, good luck with the renovations!

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November 2017
york -
So glad we chose EYG to do fascias, soffits, guttering etc. The lads did a fantastic job over the couple of days it took them. They were hardworking, polite, reassuring and extremely professional and we would confidently recommend the company to anybody who wants a superb job doing. Many thanks.

Company Response

Thanks for the review Mr Solich we will pass onto the team

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November 2017
We have had EYG do all our work for us for the last 15 years. I've always found them very friendly when they arrive from getting my quote to finishing the fitting. They get on with the job quickly leaving no mess at all. Always been very satisfied with their very high standard of fitting and work.

Company Response

Thanks for your review and loyal custom Mrs Scarll

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November 2017
Terry and Scott did a fantastic job fitting our new doors which look amazing. Very polite, very professional and a job very well done. Thank you

Company Response

Thanks for the great review Mr Hunt

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November 2017
Terry and Scott Carmichael did a superb job fitting our new rear garage door, I arrived home from work early to find the job complete all ready for payment. thank you a great job carried out very professionally, this is our second time of using EYG and would recommend them to anyone. The quality of the products I have received is excellent.

Company Response

Thank you for the review, recommend your friends and family here, you can earn up to £400! https://www.eygwindows.co.uk/recommend-a-friend

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November 2017
Paul Palmer and Andy Brown fitted some windows at my house last week and I would like to thank them both again. They were both very polite and did an excellent job. The fitting was carried out with very little disturbance. I could not believe it when I saw the new windows after they had been fitted - what a difference! Everything was taken away and everywhere was cleaned after the work had been carried out. I am delighted with the quality of the windows and the excellent fitting and I would definitely recommend EYG. A great company and a great service - thank you again.

Company Response

Thank you for the lovely review

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November 2017
We have just had 5 new windows and a repair done by EYG and we are very happy with the results. Fitted week commencing 6th November the work was carried out very methodically and professionally and the new double glazed windows actually looked better than even we expected them to. Brilliant stuff, was also happy with the price and will be recommending EYG to everyone we know. Thank you EYG. Nick & Elaine Wright Account 344142 Invoice 74298 Contract 746970

Company Response

Thank you for the review, recommend your friends and family here, you can earn up to £400! https://www.eygwindows.co.uk/recommend-a-friend

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November 2017
Jack & James Willingham installed our new composite door. They arrived early, were friendly & courteous & worked with care & attention to detail. We are thrilled with the finished door & it adds great kerb appeal to the house. Many thanks.

Company Response

Thank you for the review we will pass onto Jack and James

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November 2017
Recently purchased new front and back doors for our property, which is an old, terraced house. Survey and quotations were carried out efficiently, and on schedule. Installation was timely, and carried out very well (installers: Jack and James Willingham). Very friendly service, and good post installation clean up. Looking forward to purchasing a storm door in the near future.

Company Response

Thank you for the great review, looking forward to dealing with you again

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November 2017
A big thank you to EYG for our fantastic new doors and windows, and a really big thanks to Rob and Jamie who fitted them ,a professional service from start to finish ,

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Thank you for taking the time to review us, we will pass onto Rob and Jamie

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November 2017
Final fitting of remaining 2 windows done today 14thNov. Total windows fitted 8 and 2 doors. All work completed efficiently including leaving a tidy site. Great products no issues with anything. All communications with staff were pleasing and concise. Totally happy with everything.

Company Response

Thanks for the review M Briggs

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November 2017
We are very pleased with our new windows and doors. The 2 fitters Rob and Jamie were very efficient, quick and tidy. They were polite and answered any questions we had. Nothing was too much trouble .They both worked hard and we would not hesitate to recommend them or EYG windows. A job well one.

Company Response

Thanks for review Mrs Pannett, your can earn upto £400 in cash by recommending your friends and family. Click here https://www.eygwindows.co.uk/recommend-a-friend

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November 2017
We have had 2 external doors and 2 windows fitted today and are very pleased with the result. The quality of the doors and windows are excellent.The workmanship and consideration delivered by Tony & Craig, the installation team was faultless. We would have no hesitation in recommending EYG. Thank you!

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Thanks for the review, we pass on your comments to the Installation Manager

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November 2017
We are delighted with our new windows and doors. Rob and Jamie were excellent, they were very professional and respectful. They told us what they would be doing each day and caused minimal disruption, always cleaning and tidying up as they worked, we couldn't fault them. Their attention to detail was impressive and we would highly recommend EYG.

Company Response

Thanks for the great review Louise and Steve, recommend your friends and family https://www.eygwindows.co.uk/recommend-a-friend, you can earn up to £400

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November 2017
I have had all my windows replaced plus the front door and the French doors renewed. Paul and Carl were extremely efficient and professional and cleaned up any mess each day. I am very pleased with the finished result and think they all look wonderful.

Company Response

Thanks for the review, we will pass onto Paul and Carl

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November 2017
Bob Maddick and his side kick have replace all windows, 2 doors and converted 1 window to french doors. They were polite, helpful and discussed the plan for the week at beginning and happy to adapt it to cause minimal disruption. They work hard and took great care in the house, cleaned and tidied up after themselves. Work of high standard and very pleased with the quality of the windows and doors.

Company Response

Thanks for the review, recommend your friends and family here and earn up to £400 https://www.eygwindows.co.uk/recommend-a-friend

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November 2017
We were highly delighted with the work done by EYG from the initial contact right through to the finished work of art that is our new front door. Our installation team were Jack and James Willingham and two more polite, helpful and efficient young men we have yet to meet.

Company Response

Thanks for the great review, we will pass your feedback onto Jack and James

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October 2017
Just had our facias and soffits done by EYG installations team Luke Gibbs. Very nice adds value to the house . Very pleased with the finished product and all the pointing up was done nice. Well worth the money and very competitively priced. Cheapest quote around we found.

Company Response

Good to hear we our the best value for money, thanks for the review

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October 2017
Bob and Chris have just finished fitting our new double glazing and front and back doors.Also replacing our double glazed units in the conservatory.What a great job they have done.Nothing was to much trouble and they carried out there work with great efficiency.I would not hesitate to recommend EYG and will be doing so in the future.

Company Response

Great news our team did a good job Colin, we will pass on the feedback. You can earn up to £400 in cash when you recommend a friend have a look here https://www.eygwindows.co.uk/recommend-a-friend

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October 2017
We had our front door replaced by EYG on 24TH October, the workmen arrived earlier than we had been told. A novelty in this day and age, when workmen never arrive on time. They were polite and completed the work efficiently, using dust sheets and clearing up after themselves. The work is of the highest quality and we are extremely pleased with it. The third time you have done work for us. Nothing left to do!!!

Company Response

Thanks for the great review Frederick

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October 2017
Jack Willingham team came and installed 2 windows today and the service was impressive. Jack and his brother arrived on time, were very polite, efficient and cleaned up after themselves, they even polished the window frames. I would highly recommend this service.

Company Response

Thanks for the review we will pass onto the team, recommend friends and family here and earn up to £400 https://www.eygwindows.co.uk/recommend-a-friend

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October 2017
Had our windows fitted by Paul Palmer & Andy Brown, excellent work, and workmen .. a big THANK YOU to you both...

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Thanks for the great review Mr/Mrs Newington we will pass onto the team

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October 2017
Absolutely Fantastic New Front Door & Frame fitted today by Jack Willingham Jack & his Colleague worked flat out to install to my Very High standards & Expectations, leaving no mess whatsoever & kindly informed me of all aspects of how it locks, also when I asked him to refit my old security chain on, he informed me that fitting it onto the new frame would invalidate my 10 year Guarantee, safe to say I have Not had it fitted & wont!! The Guys were very Polite & Informative & were a Pleasure to deal with., can I also mention Lee Venables the initial Salesman who was also a delight to do business with & have the Pleasure to meet. Thank You All @ EYG

Company Response

Thanks for the great review Julie, we will pass onto Jack and his team

 

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October 2017
We had all of our windows, external doors and conservatory replaced by EYG in September 2017 and am extremely pleased with the service and quality. The installation teams were outstanding, Paul and Carl Ellis on the windows and Barry and John on the conservatory. We cannot recommend them highly enough, they were punctual, polite and made the whole process seamless. It all looks fantastic, thank you!

Company Response

Hi All thanks for the review. Recommend a friend here, you can earn upto £400 https://www.eygwindows.co.uk/recommend-a-friend

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October 2017
Despite an early hi-cup the team arrived as promised and worked hard for the next two and a half days to remove the old conservatory and erect the new, could not fault them. The end product exceeds out expectation, a good solid structure, looks good and is an excellent addition to our property Service from the first visit, to the final fitting by the electrtion, was first class, would recommend your any time

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Thanks for the review Mr and Mrs Ottaway - recommend a friend here https://www.eygwindows.co.uk/recommend-a-friend

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October 2017
New front door fitted today. We have used EYG before. Good clean, tidy job, arrived early, looks good, a vast improvement on the old wooden door.

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Thanks for the review Richard, great news you are pleased with the final result

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October 2017
I had my front door, back patio doors and side window replaced by EYG. S. Swain and R. Rovetto did a fantastic job - very professional.

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Thanks for the review will pass on your kind words to the fitting team

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October 2017
We recently had our old patio door removed and replaced with french windows. We cannot praise Bob and Chris of EYG highly enough for their workmanship, including brickwork and would not hesitate to recommend EYG to anyone. Thanks again

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Hi thanks for the review. Recommend a friend here, you can earn upto £400 https://www.eygwindows.co.uk/recommend-a-friend

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September 2017
Very good fitters arrived on time father and son worked very hard and did a lovely job. Just need restrainers for the French doors to be fitted as they were not sent with them. Front door is lovely and secure I feel much safer now. Thank you just waiting for my guttering now

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Thanks for the review Carol

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September 2017
Very pleased with my Windows it's really changed the look of my bungalow and very pleased with the finished look thank you Mike Watson for a grand job.

Company Response

Thanks for the review will pass on your kind words to the fitting team

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September 2017
The quality of the window and the fitting were very good - we have no complaints about this. The price was not as competitive as other but we went with EYG because of the promise of a fitting timescale. This did not happen. It appears from the discussions that the paperwork was not processed properly and it ended up sitting on a desk. They are clearly busy and administratively they could not cope and did not have enough fitting teams to meet demand or enough back room staff to deal with the amount of work that they were generating. This is difficult to sort out which was a real shame because the product when it came was good and the guys that fitted it did a good job. It was not an easy window to fit.

Company Response

Hi Ian thank you for leaving a review. We have looked into the problems that have occurred and put procedures in place to make sure it does not happen again. We thank you for your patience with this matter and are pleased you are happy with the final result.

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September 2017
Very pleased with our doors and windows Very friendly and polite lads All staff were very good from start to finish Would highly recommend them

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Thanks for the review will pass on your kind words to the fitting team

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September 2017
Although we had a few minor issues in the process we ended up with a very high quality product, the two teams, Paul Ellis and Jack Willingham did good solid work which produced that outstanding result. EYG is a great company to work with, many thanks Jim Crease.

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Thanks for the review Mr Crease, we will pass the feedback to the installation team.

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September 2017
We purchased a new polyester powder coat finished aluminium double glazed back door from EYG. From the first visit to the showroom to completion of the works their staff have been friendly and professional throughout. When the door was installed there were unfortunately some issues that we needed to raise. EYG's response to resolving these has been exemplary, balance payment was deferred until we were completely happy, EYG replaced the door completely due to the nature of the issue. The fitting teams on both the first installation and the replacement works were timely, the installers were polite and professional, worked hard and kept mess to a minimum. The fact that we had an issue is unfortunate, but the manner in which EYG responded meant the impact on us was minimised. Well done EYG on your 'Pay when happy' approach.

Company Response

Thanks for the review Mr Oxley, we always ensure our customers are happy!

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September 2017
I am very pleased with the quality of finish of my new Windows. It was a big and tricky job for the fitters and despite not being allocated enough days to complete they did two extra days, didn't cut any corners and made sure we were left with a job that we were pleased with. Price was also fantastic!

Company Response

Thanks for the review Katie you can earn cash by recommending a friend here https://www.eygwindows.co.uk/recommend-a-friend

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September 2017
Eyg have done a brilliant job on our house they had to do every window and door in our house. bob and Chris the installation team where very polite and cleaned all the mess up behind them they went above and beyond. We love our new window and doors and would 100% recommend eyg

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Thanks for the review Mr Ablett

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September 2017
We used EYG at our last property so did not hesitate to use them again. The work carried out this time was first rate again and Rob Langley and had to overcome a botched up fitted bay window by the previous owners. This meant that by the time he had fitted the new bay window, it was nearly dark. He didn't actually take a proper break all day so thanks for a good job.

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Thanks for the review!

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September 2017
We've just purchased a conservatory from EYG, the quality of the whole product is brilliant!.. and the fitters Mike and Chris were fantastic, with nothing being too much trouble, they also fitted some windows and a upvc door a couple of years ago for us, and it was nice that they came back to do the Conservatory , lovely couple of lads, a credit to your company ....BIG THANKS.

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Thank you for the great review, we will pass your feedback onto Mike and Chris, enjoy your conservatory!

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September 2017
We had windows fitted by Dean Spencer and Danny today. They were excellent workmen , just got on with the job , left everywhere clean and tidy. Would certainly recommend EYG .

Company Response

Thank you for the great review - recommend us to a friend and earn upto £400 https://www.eygwindows.co.uk/recommend-a-friend - we will pass onto the fitting team!

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September 2017
We had all the windows and doors replaced on our house week of 22nd August 2017. 17 in total and the two fitters (one in training) were professional and managed to get everything fitted and tided in 4 days. The fitters were concerned that we were fitting black colour to a white house but when finished they were impressed also and the windows have brought the house alive. We are very happy with the finished product and if we had any windows left we would choose EYG again. Thank you.

Company Response

Thank you for the great review - recommend us to a friend and earn upto £400 https://www.eygwindows.co.uk/recommend-a-friend - we will pass onto the fitting team!

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September 2017
The windows look great and the service was first rate. Installed quickly, good quality work by Jack and Dale, and cleaned up well after. Would definitely recommend to a friend

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Thank you for the great review - recommend us to a friend and earn upto £400 https://www.eygwindows.co.uk/recommend-a-friend

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September 2017
The new patio doors we had fitted have beaten our expectations, great quality and secure. The fitters Jack Willingham and his mate were smashing polite young men and very good at their job. Would recommend EYG to friends and family .

Company Response

Thank you for the great review - recommend us to a friend and earn upto £400 https://www.eygwindows.co.uk/recommend-a-friend

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September 2017
We were extremely pleased with the fitters, Karl and Paul who fitted our new french doors. They were polite cheerful and cleaned up after themselves as they went. The doors look high quality and are pleasing to look at, we had the lighter wood design. We are looking forward to having a draft free winter. As for security there are that many locks that i don't think anybody will break in easily.

Company Response

Thanks for the review Pauline we will pass onto Karl and Paul

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August 2017
We had EYG windows fitted last October and a new front door fitted today Aug 30th. Both installations were completed by thoroughly professional fitters and the results are outstanding. The quality of the materials is excellent and both installations have improved the overall look of our property. Excellent job(s) EYG.

Company Response

Thank you for the great review - recommend us to a friend and earn upto £400 https://www.eygwindows.co.uk/recommend-a-friend

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August 2017
My husband Ian & I are very very pleased with the bay window, bedroom window & rear door fitted by EYG 29-8-17. The standard of windows & door exceeded our expectations & the installation teams worked very hard & did a great job with very minimal cleaning up to do when they had left. All in all we are very satisfied customers & will be using EYG again when we have the rest of the windows & doors done.

Company Response

Thank you for the great review - recommend us to a friend and earn upto £400 https://www.eygwindows.co.uk/recommend-a-friend

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August 2017
Installation of our replacement windows was first class - the installation team (Sotheridge and Krause - sorry, don't know your first names), were excellent, in spite of working in horrendous conditions on the second day. We are thrilled to bits with the finished product, which so closely matches the old 1930's original windows we had hoped to conserve but couldn't, that our friends did not realise they had been changed. We will be calling on EYG again.

Company Response

Thanks for the review Mr Storer - earn cash by recommending us https://www.eygwindows.co.uk/recommend-a-friend

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August 2017
EYG were recommended to us and we were not disappointed. From the moment Martin came to visit us to provide us with a quote I knew EYG were the right company for us. WE had several companies visit to provide a quote, but EYG just felt like the right choice. NO harsh sales pitch, just facts and advise about what would be best for our home. The installation team, Tony Ditchburn and Craig were great. They made very little mess and had the windows and door fitted in no time. We have not been disappointed with the windows and would recommend EYG to anyone, without out a doubt.

Company Response

Thanks for the great review, we will pass onto Martin

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August 2017
Usual high quality install from EYG, and yet again we are very pleased with the finished product. This is certainly not the first time we have used EYG and it will not be the last. The quality of the windows is excellent and service you receive from quote to fixing is second to none, the staff are very personable and anxious to please.

Company Response

Thanks for the review Mr Clowes - earn cash by recommending us https://www.eygwindows.co.uk/recommend-a-friend

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August 2017
This is the third time in just over a year that we have had double glazing products installed by EYG - so that alone must say something. Initially we had a large porch screen fitted, followed by windows and a composite door, and on this occasion 9 windows. The quality of the products is first class. The fitting team for the 9 windows was Rob, assisted by Dave - they were professional, and extremely hard working, leaving the house clean and tidy. Rob is a real craftsman, and ensures everything is fitted correctly. We would have no hesitation in recommending EYG's products to anyone.

Company Response

Thanks for the review, we will pass onto the team

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August 2017
This is the second time I have used EYG, the first time for Bifold doors and this time for the installation of windows and french door, yet again I can not fault the quality of the product and the service. The installation team, Tony and James were professional, polite, clean and tidy and gave a first class customer service during the four days they were with me. I am delighted with the result and would highly recommend East Yorkshire Glazing.

Company Response

Thanks for the review Ms Etherington - earn cash by recommending us https://www.eygwindows.co.uk/recommend-a-friend

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August 2017
This is the third time I have used EYG In three different houses, the quality of their products are second to none, this time it was patio doors, they were exactly what we wanted and fitted to their excellent standards. I would have no difficulty recommending EYG to anyone thinking of using them.

Company Response

Thanks for the great review Mr Lorking - recommend a friend here https://www.eygwindows.co.uk/recommend-a-friend

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August 2017
Thank you to Dean and Dan for an excellent job fitting our new windows. High quality work, very neat and tidy and very polite - a real credit to your company. I am very pleased with my new windows and would recommend the company to my friends and family. The reason for 4 stars rather than 5 is that I keep getting phone calls from EYG trying to sell me new windows even though I have already ordered some - just need to manage your customer database better.

Company Response

Thanks for the review Mrs Lewington - earn cash by recommending us https://www.eygwindows.co.uk/recommend-a-friend Noted about our sales staff we are making changes

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August 2017
Very happy with our new bay windows and front door. Terry and Scott the fitters were very polite good tidy and clean workers. The reason for four stars not five is due to the salesman who we feel was very pushy and was getting to the point of feeling intimidating but we liked the quality of the windows and the price so went ahead with the order.

Company Response

Thanks for the review Mrs Huteson, noted about the Sales staff we will look into this

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August 2017
Choosing to replace my patio doors and downstairs toilet window was a big worrying decision for me, it's taken me a long time to save up for them. After getting a couple of quote I decided to go with you. How delighted I made that decision. From start to finish I felt comfortable with the gentleman that came into my home. Thank you Paul and carl Ellis for do a great job fitting them. I best start saving again.

Company Response

Thanks for the review Mrs Glover - if you recommend a friend you can earn cash for that next job https://www.eygwindows.co.uk/recommend-a-friend

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August 2017
Brilliant. They persisted and thought of everythimg. Top marks .

Company Response

Thanks for the review Peter - earn cash by recommending us https://www.eygwindows.co.uk/recommend-a-friend

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July 2017
I have recently had new windows, front and patio doors fitted by Tony and Craig and just wanted to compliment them on their work. Tony and Craig were very professional and treated my house with the respect and care they would show to their own homes, As a fitting team they were excellent - polite, hard working, clean and tidy. They worked to a very high standard and did a really smashing job on my windows and doors. Thank you very much Tony and Craig - the team working on my back porch/extension have got a lot to match up to! I just trust they will be as good as you! L. Randell

Company Response

Thanks for the review Ms. Randell

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July 2017
We've had all 8 of our windows fitted over the last couple of days. Rob Perre was fantastic. No mess very tidy and a perfectionist which really pleased my husband being a perfectionist himself. Given 4 stars as we wasn't pleased with the salesman that came round and how I was spoken to from a lady when I rang for a query. Installation team however cannot fault one bit.

Company Response

Thanks for the review Mrs. Shove

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July 2017
We had a great service from the installation team today (Gotheridge and Krause) . They were friendly and caused minimal mess and disruption. Despite the patio doors being measured 3 times, the door didn't fit however the guys worked round a difficult situation and did a fantastic job.

Company Response

Thanks for the review Miss. Grocock

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July 2017
Today Tony and Craig completed fitting new windows and patio door at our address. The work was done very efficiently and they left the place clean and tidy. They work very well as a team and are both pleasant to have in your house. They are two workmen that EYG want to hang on to. Thanks to both for a job well done.

Company Response

Thanks for the review Mr. & Mrs. PETTIT we will pass on Tony and Craig

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July 2017
Nev and Lewis are a credit to your company, they worked very hard and did a professional job. I would highly recommend them. I don't know if you have a system where your trades men gets rewarded, if you don't I think there should be, as the are the face of your company.

Company Response

Thanks for the review Mr Hallett

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July 2017
We had a new hybrid roof fitted to the conservatory as the old roof was very noisy when it rained and had no insulation qualities at all. Delighted with the result. Had both extremes of weather over the last few months and the conservatory has remained at a comfortable temperature and we can hardly notice downpours now. Fitters and plasters did an excellent job ensuring that they cleaned up at the end of each day. Would recommend.

Company Response

Thanks for the review Mr. McPherson, enjoy you quiet, warm conservatory!

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June 2017
A really excellent job carried out by first class fitting team. The new windows and doors have transformed the building. The bow window conversion has made the living room feel so much bigger and brighter. I would really recommend EYG they where very competitive in the price too

Company Response

Thanks for the review Mr. Stevens.If you recommend EYG to a friend, we’ll reward you with up to £400 on the completion of their order. https://www.eygwindows.co.uk/recommend-a-friend

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May 2017
Ordered tilt and turn replacement windows (17 in total) plus balcony doors for my home. The fitting team Tony and Craig arrived on time, introduced themselves and cracked on with the job which they completed much to my amazement within the given time scales. The quality of the windows is excellent, but my main reason for this review is to compliment the fitting team. They were polite, courteous, clean working and efficient (particularly after a bacon sandwich and cuppa). They obviously knew the product and their experience was self evident and clearly demonstrated in the manner and ease with which they fitted said windows, doors etc. If they are representative of the quality EYG employees, then I would not hesitate to use them again.. Thank you for an excellent service, TM Laugley

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Thank you for the great review Mr Laugley - we will pass onto our team

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April 2017
We had some windows fitted on the 7th April and just wanted to say how pleased we are with the quality of them. Also the two men that fitted them were very good, they worked very hard and left everything clean and tidy

Company Response

Thanks for the review Mr. Jacques

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April 2017
Huge Thankyou to Tony and Jack , for a job well done , friendly and polite and as it was a big job they explained everything and nothing was to much trouble , Our Sun lounge looks amazing, Thankyou Eyg

Company Response

Thanks for the review Mr. & Mrs. Hewitt, enjoy your sun lounge!

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February 2017
EYG workmen are unique if you leave bacon sandwiches and coffee near where they are working you will be given the pleasure of seeing them feeding in your garden while working happily on your windows. They are totally housetrained and never leave a mess. You will find that a EYG person becomes a friend for life never forgetting the anniversary of when they first met you .

Company Response

Thank you for your review Mrs Billington - the fitters say thanks for the bacon sandwiches and coffee, hope to see you soon!

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January 2017
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I recently had UPVC replacement windows and doors fitted by your company. I am very pleased with them, it’s made a lot of difference to my property. I am also pleased with the fitters who carried out the work, Tony and Craig. They were efficient, polite, and friendly and did the work with very little mess. What mess was created, they cleared before they left each day. Thank you for a job well done.

Company Response

Thank you for your review Mrs Harris we will pass onto Tony and Craig

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November 2016
york -
Really pleased with the work on our conservatory roof. Michael and Chris worked well in poor weather. I would also commenr Carl the plasterer for his skillful work

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Thanks for the review Mr Thornton, we will pass onto the team

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October 2016
Very pleased with quality and over all appearance of new doors and surrounds. Fitters were very good professional workmen who took pride in work and left us with no cleaning up to do.

Company Response

Thanks for the review Mr. Richardson, glad you love your new door

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I had to chase up the surveyor and after paying our deposit was told that our new front door couldn't be fitted for 3 months. On the day that our door was to be fitted I had a phone call to say that it was cancelled due to sickness! We were also told that the fitters would arrive p.m and so when I was at the shops in the morning received a phone call from the fitter to say that they was outside our house. Thank goodness we were only having a door fitted. The only positive comment is that the fitters were friendly and efficient and we're pleased with the end result.

Company Response

Thank you for bringing this to our attention Mrs Drewery. We apologise for the delay in fitting your door. It did take too long, one of our team will be in touch to explain the circumstances, what we have done to change things and a gesture of good will.

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October 2016
EYG replaced my soffit, fascia and gutters as well as all my Windows and doors. Both fitting teams were polite and worked very hard to leave my property transformed. High quality products and high quality service I for one would reccomend EYG to anyone who requires their services. Thank you EYG

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Great photos thanks Mrs Price

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October 2016
We have just had or conservatory roof replaced. The quality of the new roof and the fittings are top quality and a much much improvement over our original roof. The service and the work we received from the two fitters Mike Gillen and Chris Costigan was excellent the were efficient and worked really well. They were both polite and friendly my wife and I would recommend them and EYG.

Company Response

Thanks for the great review Mr Turner. You can recommend a friend here and earn cash http://eygwindows.co.uk/recommend-a-friend

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October 2016
We had two bays, one front door, two bedroom widows &patio done. Quality is excellent . Most impressed with the front door and patio . Although a slow start waiting for windows to be ready , everything installed within the days quoted . Special thanks to the Fitters Lewis and Nev. Left things clean and tidy each day and the odd problem was rectified as with old houses. Very impressed with the final product , finish and price. Would recommend as no more drafts. Thanks again Gary & Mary Wilkinson

Company Response

Thanks for the great review Mr and Mrs Wilkinson, we will pass onto Lewis and Nev.

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October 2016
Products, prices and service surpassed my expectations. We have a really awkward shaped window which was replaced like for like and looks fantastic! The fitters were pleasant and helpful, they did a fantastic job overall and they cleaned up after themselves too!

Company Response

Thanks for the great review Mrs. Winterburn

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October 2016
The service we received was great despite a problem we had with the design of our replacement roofing for the conservatory.the surveyor called and soon sorted it out.it took a bit longer than I expected but the end result is perfect.we had a plaster who had to fill in as the new conservatory was higher than the old one and he and the installation team did a great job.The insulation and design of the new windows is a great improvement.

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thanks for the lovely review Mr Snell

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August 2016
This is the second lot of windows done by EYG. They are excellent quality and look great, making the house brighter. The fitting team were absolutely first class and did a fantastic job causing as little inconvenience as possible and were friendly and polite and very helpful. I would recommend EYG to anyone thinking of getting replacement windows as they are great value for money and will save on heating bills long term while looking great.

Company Response

Thanks Mr. Cunningham, always great to hear from a returning customer. If you to recommend family or friends use our link here http://eygwindows.co.uk/recommend-a-friend

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August 2016
Excellent quality & service. We needed acoustic glass as we live on a busy main road. Since they have been installed we've had the best nights sleep for ages. The service was excellent & the workmen were very pleasant & cleaned up after the work was done

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Thanks Mr. Mrs Rainforth, glad the glass is keeping things quiet for you!

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August 2016
Hull -
Excellent service from making my order to completion of work. Replacement of all windows and doors completed to a very high standard by Dean and Steve. Minimal mess. Thank you so much guys. Am so pleased with the quality and look of the windows and doors. Exactly what I envisaged.

Company Response

Thank you for the review Mrs Farley

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August 2016
Had eight windows and two doors fitted by eyg late 1980s.Since then had front porch and conservatory all by eyg.This week had new door from kitchen to conservatory and sliding door from living room to conservatory.Each time this company have visited we have been totally satisfied with quality of products and staff that have done the work.Dont think there is anything else to do but should something crop up we would certainly call EYG.

Company Response

Thank you for being such a loyal customer Mr Lamb

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July 2016
My wife and I had new windows Patio door front back and garage side door fitted last week the Fitters were very good polite and friendly. We are very pleased with the finished product and would recommend to our friends and family.

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Thanks for the review Mr Cleveland - here is a link to our recommend a friend information

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July 2016
Me and the wife have had several windows and a door ( Front) fitted by EYG. They have always been prompt when attending a site visit to see what we wanted and again once that was decided to install. They have always been very tidy and clean and efficient with the installations finishing within 15 minutes of estimated time. The only reason they have not got a 5 star rating is due to the number of phone calls we have received since about future work. I have explained that we are very satisfied with their products and workmanship but if we did want anything else done, we would not hesitate to contact them , and so could they please stop phoning. This has finally seen to get through to sales but it is only 3 weeks since the last phone call so we are keeping our fingers crossed.

Company Response

Thanks for the review Mr Lambert - if you would like to send your phone number to emarketing@eyggroup.com we will ensure it is removed from our database

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July 2016
I was pleased with the service I received when had new doors installed especially when unforeseen problems were encountered. Once the problem was rectified I contacted EYG and an installer came to complete the job. I look forward to hearing the windows in my flat have also been installed to the same high standard.

Company Response

Thanks for the review Mrs Mudd

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July 2016
We were so pleased with the replacement roof that was fitted to our conservatory on the 21st and 22nd of June which has transformed the whole area. We were particularly impressed with the standard of workmanship and politeness of your staff and how clean the building area was kept. We would certainly use EYG again if we required further work carried out. We would appreciate our comments to be passed to your staff who carried out the work Mr. and Mrs. west

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Thank you for the review Mr. and Mrs. West- we will pass your feedback onto the team, enjoy the summer in your conservatory!

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July 2016
Michael & Chris worked tirelessly for two days to fit two bow and a tilt and turn window to the front of the house. During the installation they liaised with us throughout ensuring all our requirements were met. They carried out the work cheerfully and efficiently, they are a credit to EYG. Many thanks.

Company Response

Thank you for the review Mr Drinkwater - we will pass your feedback onto Michael & Chris

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July 2016
We have just had windows and doors replaced by EYG., and will add that we are extremely pleased and are very happy with the windows, doors and the staff who have been involved in this procedure. Starting from a gentleman called Michael who came to the door and spoke to me and left a leaflet and details to contact when we were ready. Upon on arranging an appointment, we had a Gentleman called MARTIN who I believe is the General Manager and Louise the beautiful lady who came with Martin and after measuring the windows and doors gave us the quote which we were able to afford and pleased then signed the papers. Then surveyor came and left with measurements, then came along Paul & Cark Ellis wih a van with all the doors and windows. They started the work and finished in 3/4 days. 8 windows, and 3 doors. We are so very happy and pleased with the work that they have done. All the EYG staff have been so wonderful and so helpful. I recommend EYG to all the people who are reading this message and say, PLEASE IF YOU ARE NEEDING NEW WINDOWS AND DOORS, PLEASE PLEASE PLEASE do call this company and have their wonderful staff who will come and oblige you with all the information that you will need and also come with a wonderful and affordable price which one can and will be able to afford to update your house. Which will up the price and make it look so expensive and beautiful and you will be proud to say "HEY WORLD/PEOPLE COME AND LOOK AT OUR PROPERTY WHICH WE LOVE AND ADMIRE HOW BEAUTIFUL OUR PROPERTY LOOKS. We would like to thank you, Martin, and Louise to give us an affordable price, Paul & Carl Ellis for fitting all the windows and doors of our house from the bottom of our hearts and may EYG get compliments like this from more people who takes you Trustworthy and Affordable company more work. Yours sincerely, We are : Mr Suresh (Raj) and Sister Ms. Kamal Jetha from Doncaster. South Yorkshire.

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Thank you so much for the review we are thrilled with your comments and will pass them onto the team.

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July 2016
Another first rate job by EYG. This is the second occassion that we have used their services in differing locations and have yet to be disappointed. The salesman who called at our house was very knowledgeable about his product and we were kept fully informed of key dates by the installation team who were extremely helpful. Fitters turned up promptly and when expected and delivered a very high standard of work. Minor niggles identified during the installation were quickly resolved. The quality of EYGs Windows and doors is excellent and we are very pleased with the new appearance of our house, which also feels noticeably warmer and the noise from a nearby road has been significantly reduced. We would have no hesitation in recommending EYG to other potential customers.

Company Response

Thank you so much for the review really pleased your house is warmer and noise from the road has reduced

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June 2016
I had a window from East Yorkshire Glazing installed more than 20 years ago and it is still as good as it was from the day it was installed. I can recommend the quality of EYG without hesitation. I have since had a patio door installed and again excellent service and quality

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Thank you for your reviews Mrs Appleby, glad to be of service

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June 2016
After having soffits and fascias fitted at our last bungalow, we had no hesitation in choosing EYG when we moved house and wanted a conservatory. Everything, from start to finish, is handled very professionally, but friendly. Now we are having a new garage door. We will certainly be recommending EYG to family and friends.

Company Response

Hi Mrs Pearson thank you for the review. Here is our recommend a friend link http://eygwindows.co.uk/recommend-a-friend

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June 2016
Hull -
Every one at EYG have been very helpful, the only problem his the length of time it taking to get my conservatory erected. I ordered it on 23rd March it won't be erected till the 14th July.

Company Response

Hi Mr Medd thank you for the review. We apologies for the delay - the summer has not been kind to us this year and wet weather has caused us delays. Hopefully the weather will get better so you can enjoy your conservatory - thank you for your patience.

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June 2016
Great service at a very good price. Did everything they said they would. Have no hesitation in recommending EYG.

Company Response

Thank you for the review Mr Bolt - Recommend a friend a earn cash http://eygwindows.co.uk/recommend-a-friend

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June 2016
I have just had a new composite front door fitted by Lewis and Luke. I am absolutely delighted by the quality of the door and it looks better than I had imagined it would. The fitters Lewis and Luke were extremely professional and efficient yet warm and friendly. They fitted the door and side panel extremely quickly and cleaned up after themselves. I would have no hesitation in using EYG again . Thank you for your service

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Thank you for the review Mrs Born, we will pass your feedback to Lewis and Luke

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May 2016
Everything was first class fitter ,was so very helpful .on time ,clean left everything Spick and span ,

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Thank you for the review Mr. & Mrs. Buffham

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May 2016
The first time we had work done was in the early nineties. Last work was done in April. I can honestly say that the company only gets better. From the initial visit right through to the fitting, everyone I came in contact with was extremely helpful and pleasant. Great job done by all departments.

Company Response

Thank you for the review Mrs Cook

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May 2016
Efficient and friendly service from both the work force and office staff. We have already had further work (new double glazed window installed) undertaken.

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Thank you for the review Mr. Browning glad to have your repeat business

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May 2016
Hull -
We had a new front door fitted. An initial appointment was arranged very quickly and we were given a quote we were happy with. Further contacts were all very professional and our fitting was to a high standard. We are very happy with our new door and would recommend to a friend.

Company Response

Thank you for the review Mrs. Bridger here is our recommend a friend link http://eygwindows.co.uk/recommend-a-friend

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New bay and supporting brick work completed end of April.the job was done by Bob and Chris who arrived on time and left every leaving everything in a clean and tidy manner at end of the day

Company Response

Thank you for the review Mr. Smith, we will pass your feedback onto the installers

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May 2016
Downstairs and upstairs bay windows in a 1920,s house 100 yards from the sea, installed on 19,20,23and 24th May 2016. The installers Paul and Carl Ellis could not have done a better job, they were very conscientious, courteous , polite, professional and very punctual, as were the Estimator and Surveyor. We previously had UPVC double glazed windows installed but these EYG windows are far superior, providing less noise from the sea and no draughts unlike the previous ones. In conclusion we could not have had a better job done by a better firm with such a competitive price. and will definitely recommend EYG and use them again when more work needs doing.

Company Response

Thank you for the review Mr. Kilvington, we will pass your feedback onto the installers

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May 2016
We had a set of sliding patio doors fitted. The company were professional throughout. They were on time for all appointments, from the initial meeting with the sales person, then the surveyor and finally the fitting team. The doors fitted well and look great. Would definitely recommend them

Company Response

Thank you for the review Ms. Freeman

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May 2016
York -
We had considered having our conservatory roof changed for a hybrid one, for the last two years. After much investigation we decided to invest, and have a room that we can use all the year round. I have known EYG since the early 1980's (as I used to inspect their lifting gear) when upvc and d/glazing was in its infancy. The sales, product knowledge, design (the old way - not by cad cam), product and fitting service, has been 1st class. Well done to the whole team!

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Thanks for the lovely review Mr. & Mrs. G. T Law, we will pass onto the team

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May 2016
An excellent service from making enquiries to the completion of the work. We had previously used your service several years ago and the windows still looked perfect, so having moved property and needing word carried out there was no hesitation in selecting EYG again., and how pleased we are. Rob and Chris are excellent employees, their workmanship is of the highest standards and they have transformed the house with new windows and doors giving it so much natural light. There was little clearing up to be done as they were both methodical and considerate and we shall have no hesitation in recommending them and your company to others, thank you again

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Thanks for the lovely review Mr. & Mrs. Humphrey, really pleased you came back to us

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May 2016
I am happy with price, happy with fitters & the windows look good. Still waiting for a couple of items to be completed but they are ready & I have a date. Large double glazed Georgian Bays, front door panel & a couple of small windows plus front facias & sofits . Would be happy to have EYG for the rest when we are ready.

Company Response

Thanks for the review Mrs. Langley

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April 2016
York -
replacements of soffits and barge boards the job was done to a high standard by courteous and punctual staff the job was done approx. 2 weeks ago

Company Response

thanks for the review Mr Barker if you recommend us to others you can earn cash http://eygwindows.co.uk/recommend-a-friend

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I had a conservatory replaced by EYG 4 weeks ago, cannot fault the product but the installation did not go very smoothly. Two guys turned up and proceeded to dismantle the old conservatory before realising they were not qualified to do the job. Everything was replaced and made secure. A week later two other guys turned up and did a good job but they were unable to finish it due to not having all the correct parts, some were the wrong size. Another week goes by and eventually it is finished. As I said the product is great but something is wrong somewhere in the organisation side.

Company Response

Hi Mr Hensby - We would like some more information about your job so we can investigate this and ensure there are no problems in the future. Please could you email your full address and tel to emarketing@eyggroup.com - many thanks

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March 2016
Lewis Adams & Chris Costigan were both great guys and went the extra mile to cpmplete the job to a high standard whilst always being aware of site tidyness and internal cleanliness. Would recommend to anyone.

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Thank you for the review Mr Stabler, we will pass on your lovely feedback to the team

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March 2016
Hull -
Just had windows and door fitted to existing open porch. What a difference it has made to the look of the house. They said it would only take half a day which it did. Very professional job done, looks brilliant. So pleased we decided to get it done. Thanks to Ben and Lewis for job well done.

Company Response

Thank you for the lovely review Mrs Drury - If you would like to recommend a friend to EYG you can earn money http://eygwindows.co.uk/recommend-a-friend

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March 2016
Hull -
having had our Georgian windows fitted by Paul@Carl Ellis on the 7th march 2016 both of these men where very good at what they did and made a really good job also they were so clean in what they did We would recommend them to any one So please with our purchase

Company Response

Thank you for the lovely review Mr. Coverdale - If you would like to recommend a friend to EYG you can earn money http://eygwindows.co.uk/recommend-a-friend

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March 2016
Have conservatory with polycarbonate pitch roof .contacted EYG gave me a quote for Edwardian with blue intelligent glass roof,which we accepted.the fitters turned up 8oclock prompt,set about removing old roof and by mid afternoon new roof was fitted with glass installed giving us a waterproof conservatory and being Feb. Was worried about weather.they came back fri. To finish off leaving a first class job.l cannot express how much my wife And l love the finished job.well done EYG many thanks .Barrie and pat payne. Work started 13/03/2016 finished 14/03/2016

Company Response

Thank you for the lovely review Mr Payne - If you would like to recommend a friend to EYG you can earn the commission http://eygwindows.co.uk/recommend-a-friend

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March 2016
I had new composite high security doors fitted by EYG 4 years ago, excellent product and fitting. The door needed adjustment in the frame as it had started to slip, called EYG in the morning, they sent an engineer the same afternoon - all free of charge, covered by Warrenty EXCELLENT service and support. Recommended

Company Response

Thank you for your review Mr Pace

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February 2016
had a new front door fitted by Lewis and Chris on 19 2 16 they made an excellent job of it all all was left clean and tidy they are a credit to your firm it looks great thanks for a job well done

Company Response

Thanks for the review Mr. & Mrs. Medcalf, we will pass on your comments to Lewis and Chris

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February 2016
Hessle East Yorkshire February 2016 I had the following supplied and fitted ; 1 composite door, 1 door, bay window and 6 windows, it was a really windy day and thought my job may be cancelled. Jon and John the installation team arrived promptly at 8.30 to start. Lovely, lovely guys, no mess left, thought I might need to decorate, but was proved wrong, immaculate job, thoroughly delighted with results.. Unfortunately one of the installation team was not well, but the other guy continued to complete my work single handed , he deserves a medal for fitting my composite door on his own as they are extremely heavy and battling against the gusty weather. He is a credit to your company and I would not hesitate to recommend him for future work. Excellent job ! Well done to Jon and John true ambassadors for EYG thank you !

Company Response

Thank you for your fantastic review Ms. Kendall - if you recommend us too family or friends you can earn up to £400, all the information is on our website http://eygwindows.co.uk/recommend-a-friend

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February 2016
I had a kitchen window and a sealed unit fitted last week. It was a very windy day and I did think the installation may have been called off but the fitters turned up as expected. The kitchen window fitting was done very well. However when the sealed unit was being removed in the bedroom a gust of wind caught it and it fell inwards and shattered. Thankfully the fitter wasn't injured but the window sill and wall were damaged but this was put right this week. I was very pleased with the service I received and even though some damage was done it was corrected with no bother.

Company Response

Thanks for the review Mrs Harper

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February 2016
double glazed windows & doors ,the workmanship was excellent and both fitters at 8.30 as they said. It was 7th&8th January work done and my door number a week later as was said.My house is now a lot warmer & safer and I am fully satisfied with everything and I've recommended EYG to a few people mostly in Bridlington area which is my home town.

Company Response

Thank you for the review Mr Ellis - good to hear your house is warmer and secure

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February 2016
We have had 6 windows 2x conservatory and a large porch fitted with in the last few years all these have been completed to a very high standard. The work was carried out when we were told it would happen. The men were all ways punctual and all ways left every thing clean and tidy. The first conservatory was done in 2010 at our previous address, the windows porch and the conservatory were fitted in the last 3 months.

Company Response

Thank you for the review Mr Taylor and for being a loyal customer

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February 2016
we had 13 windows installed in the last month.The team who did the installation were excellent ,the work carried out was very good they were very polite and cleaned up afterwards.Would recommend the company and their product.

Company Response

Thank you for the review Mrs Morley if you recommend us too family or friends you can earn up to £400, all the information is on our website http://eygwindows.co.uk/recommend-a-friend

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February 2016
Very pleased with the standard of work and the helpful fitters. Would have appreciated a typed quote with breakdown of work to be done in detail in case of any claim in the future

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Thank you for the review Mr. Jarratt

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January 2016
Hull -
We are having. A conservatory. Built by e y g and the builders john and steve have done a first class job they have kept everything. Clean and tidy. very hard workers I would recommend. This company. To anyone. Who wants a conservatory. Overall. Very happy with the work being. carried out we have had some bad weather. But that did not stop these men from working. So very well done and a big thank you

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Thank you for your lovely review Mr & Mrs Jackson

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January 2016
Today we had new sliding patio door and new rear door fitted. I think we were lucky we had fitting team 007 do the job, they lived up to the 007 idea, neat, smooth and did a great job, thanks Nev and Jason. The doors were up to the usual EYG high standard and highly satisfied, first used EYG 2 years ago and now have all house done by them. We would recommend this firm to anyone

Company Response

Thank you for the review Mr Paterson. If you recommend to your friends and family you can earn cash, visit our website http://eygwindows.co.uk/recommend-a-friend

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December 2015
Just had my my windows and doors fitted by two teams, John & Jon and Paul & Carl.. This was a a 3 day project to replace all my external windows and doors, Dec 2015. The workmanship was excellent and the teams were always polite, clean, hardworking,courteous and clear about what needed to be done and how long it would it take. The sales person, Steve was great as was the surveyor. The product was as described and is of an excellent standard. It has transformed our house and my wife and I are very satisfied with the final project. I would recommend EYG and will be using them for other projects

Company Response

Thank you for the great review Mr Evans, good to hear all the team did a fantastic job for you

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December 2015
Replacement fascia & soffits installed by EYH (Mike Harper) in December 2015. The fitters were punctual, pleasant and courteous. The end result looks really good.

Company Response

Thank you for the review Mr Whittingham we will pass on to Mike - Merry Christmas

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December 2015
Just to say that I very pleased with the installation of my new front door and panel. The team (Jon and John) arrived when promised, and completed the work in less time than had been suggested. They were efficient, polite, and cleared up behind them.

Company Response

Thanks for taking the time to review us Mrs Edge, much appreciated

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December 2015
Patio doors. Lads arrived early, and set to work quickly and efficiently. Left no mess, and did a very professional job.. Workman ship excellent. Work completed 28/11/15.

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Thanks for the review Mrs. Saltfleet good to hear we did a good job

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December 2015
York -
A little over a week ago we had 8 windows, two external doors and French patio doors installed. Our fitting team consisted of Nev and Jason who turned up on time and worked diligently to complete the work over two days whereas 3 days had been scheduled for the work. The job was performed to a very high standard and since then we have been enjoying the benefits of our new quality windows and doors. We no longer suffer from draughts and condensation which had been a source of great frustration prior to having the work undertaken. We are greatly appreciative of the assistance of Neil Henshaw in helping us in the planning phase, particularly the fact that he respected our wishes not to be subjected to a hard sell. Our only criticism is that on the first day of the work we were visited by members of the EYG marketing team who initially advised that they were just checking on progress of the work but then attempted to sell us further products followed up by annoying follow-up telephone calls. These team members did not appear to know the work we were having done and unfortunately were not good ambassadors for the company.

Company Response

Thank you for the review Mr Thompson we will pass on all your comment to the staff involved

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December 2015
We had a front porch done by EYG and from the quote to the installation we have been highly delighted , the gentleman (Derek) who gave us the quote wasn't pushy and let us decide in our own time he went through every detail with us and made sure we were fully satisfied before we committed to a sale . The surveyer who came to do the final measurements arrived punctually and again ran through the details and as we had decided to change the glass he sorted that out for us to. We were kept informed by phone of the installation date ( November 12th ) as well as post . The 2 men who fitted it arrived on time and did the job in record time ( half a day ) they were polite and didn't leave any mess at all . I would reccomend EYG to anyone who needs any home improvements done without hesitation and if we need anything else doing our first choice will be EYG .

Company Response

Thanks for the lovely review Mrs Wass, we will let the Lincoln team know how pleased you were with the job

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December 2015
Hull -
Had a new bay window fitted, last Friday 27th November as ever, excellent service, and no mess, they were here at 8.40 and gone by 12.00, very efficient and courteous, have used this Company before, for French Doors, and an Orangery. Would strongly recommend them. Never had any problems with the service provided.

Company Response

Thanks for the review Miss Parkinson

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December 2015
I had my last lot of windows fitted three weeks ago by two very courteous fitters, they were punctual, tidy, and finished the job in good time. Which completed renewing all my windows, we also had a conservatory erected 10 years ago which is still in good condition. we were very pleased with all the workmanship.

Company Response

Thanks for the review Mr Harrison, please use our Recommend a Friend form and earn yourself upto £400 http://eygwindows.co.uk/recommend-a-friend

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December 2015
York -
I have just had my soffits and fascias replaced by Tim & Ian from the Scarborough branch on 1st December 2015 The weather was terrible but they were excellent and did a great job, even replacing some cement that was in need of attention. They were very tidy and did a veryprofessional job. They were on time, always curteous and apreciative of the odd cup of coffee. Very satisfied customer.

Company Response

Thanks for the review Mr Coote, we have passed on your positive comments onto Tim & Ian

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November 2015
I have just had my soffits and fascias replaced and your team of Tim and Ian have done a very good job. They got on with the job and completed a 3 day job in 2 days which was a big benefit to me. The guys were polite and they have produced a great job which I am very pleased with. And they left the place clean and tidy when they left. Very satisfied customer.

Company Response

Thank you for the review Mr Broderick, we will pass on your comment to Tim and Ian

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November 2015
After thanking the men for the installation I went upstairs to inspect the work which they had done. On inspection I noticed that the windows which opened inwards were catching each other when fully opened in the tilt position, also I noticed a small mark on the bottom of the window, when i looked more closely the PVC looked as though it had been chipped, it was too late to inform the fitters as they had just gone, I know I should have checked before they went back having windows previously installed by EYG and had no issue's I just assumed the same with this one. At the cost of this window I don't expect any damage or misfitting windows, and i didn't expect to contact EYG within the first hour to complain abut this problem. The reason for one star is because of and also another issue not connected to the fitting or quality, this is one household that will l never use EYG again.

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November 2015
Hull -
Excellent service. The windows were installed with care and any issues or questions were answered effectively.

Company Response

Thanks for the review Mrs Hobbs

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November 2015
Credit to the two installers Damien & Lewis from Scarborough who did a very professional job of installing two large upstairs windows yesterday, despite the fact that this would normally be a three man job due to the weight of the panes. They completed the installation before nightfall and cleaned-up fully before they left. It would have been helpful to them if their office had mentioned that they were removing (as well as installing) double-glazed panes, as this delayed the extraction of the old windows.

Company Response

Thank you for the review Mr McKinney, we will pass on your comments to Damien & Lewis, I will also pass on the comments to the installation office for future reference

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November 2015
York -
Dean and conna were two super workers who are a credit to EYG so polite and efficient can't fault them Would recommend your firm without hesitation. They arrived when they said they would and got on with the job what ever the weather Work finished as scheduled

Company Response

Thank you for the review Mrs Laurie I have passed on your lovely comments to Dean and Conner

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November 2015
Replacement of 3 existing double glazed windows. Workmanship was excellent and a credit to the two man team, who arrived punctually at 9.00am, they put down lots of protective sheeting on carpets and furniture. Both men (Ally Campbell and Michael Gillan) were polite and very helpful and were a credit to EYG. Please can you arrange to have the same team programmed to do the next phase of the work which is to be carried out early next year. The present work was completed on Friday 13 November 2015, the finished windows are superb.

Company Response

Thank you for the review Mr Wilkinson, We have arranged your request that you have the same fitters for your next project

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November 2015
Hull -
nice lads customer friendly did a very good job and a credit to eyg . I would recommend the firm to my friends for the quality and service provided by all staff.

Company Response

Thank you for your review. If you are thinking of recommending us why not make some money out of it, have a look at our Recommend a Friend page http://eygwindows.co.uk/recommend-a-friend

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November 2015
I am very pleased with the work completed on out house. All the mess was tidied up and the overall result looks professional.

Company Response

Thanks for the review Mrs Norton

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November 2015
10 windows and a bay. The two lads worked for 3 days, tidying up as they went. The work completed to schedule, today and the windows look really good, and the house feels warmer and quieter, the view outside is so much brighter too, even though its November. I Hope they perform well in the wind and rain and colder weather as winter approaches.

Company Response

Thanks for the review Mr A , the windows will keep you warm as winter approaches!

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November 2015
Excellent work throughout. Precise and professional.

Company Response

Thanks for the review Mr. Hollingworth

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November 2015
We have been customers of EYG for more than 20 years, At our previous address at the Londis Shop on Manby Crossroads, Grimoldby, you fitted us with a bow window and a new Front door. We were impressed with your responsible attitude, you replaced the door panel at no cost to us when it went "yellow". Since we came to Louth, you have again done work for us, making sure we have received satisfaction. Thank you Ps We did thank Tony for sorting out a" Blown" panel on one off the sliding patio doors, You do have some good staff, although I am not sure that the Humber does not sometimes prevent your left hand from knowing what your right hand is doing. R.A. F

Company Response

Thanks for the review and loyal custom Mr. & Mrs. Frankum

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November 2015
Excellent service and beautiful result! loving my new conservatory :-) completed early and great workmanship. Finished end of October 2015 and is being used daily. Wish I had it done years ago!

Company Response

Thanks for the review, enjoy your new conservatory

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November 2015
Very pleased with my windows, excellent quality, the fitters got on with the job and were very polite, they didn't leave any mess at all! The work was carried out 1st October 15

Company Response

Glad to hear our team were neat and tidy! Thanks for the review

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AFTER A COUPLE OF MINOR HICKUPS OUR NEW REPLACEMENT CONSERVATORY IS IDEAL FINISHED TO A HIGH SPECIFICATION AND WELL PLEASED WITH THE FINISE RESULT THE FITTING TEAM WERE FIRST CLASS Dave, Gill. @ and the younger lad whose name has slipped my mind (sorry) also DAVE WOH CAME TO SORT A SMALL PROBLEM QUICKLY AND EFFECENTLY (PROBLEM WAS IN THE MANAFACTURING PROCESS) OVERALL A GOOD SET OF MEN WHO GOT ON WITH THE JOB AND COMPLEED O A HIGH STANDARD VERY PLEASED WITH FINISHED RESULT

Company Response

Thank you for the review Mr. J. Haddlesey we will pass onto the fitters

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November 2015
Hull -
The house has been fitted with all new windows also a new back Composition door. The house looks brighter and feels warmer. Thanks to Ben and Lewis who completed fitting the windows and door. They did a great job also cleaned up after themselves! It wasn't an easy fit for them because my husband fitted the old hardwood frames and never intended them to come out. So well done boys!! Everybody who contacts you from EYG are always courteous and helpful. No job is too small for them! I have recommended EYG to my daughter who is thinking of having new windows, doors etc fitted!

Company Response

Thank you for your review, we will pass on the great comments to Ben & Lewis. If you are thinking of recommending us why not make some money out of it, have a look at our Recommend a Friend page http://eygwindows.co.uk/recommend-a-friend

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November 2015
York -
We had a new front door installed to replace the draughty old one. The work was done efficiently in about half a day and the house was left clean (just a bit of debris in the front garden). Our only complaint is that afterwards, in the space of about three days, we had two visits, one asking us what we thought and another asking if they could take pictures, and two phone calls asking us if they could come to give us a quote on new doors and windows. It was a bit irritating to have two people at the door (why not combine those visits) and phone calls which made it seem that they didn't tell the call centre that they had just installed a door for us and not to call immediately after asking to give quotes. All in all, very satisfied with the door, but they coul be a bit more organised with the sales pitches and after sales.

Company Response

Thank you for your review, we take on board the feedback on after sales and will look at how we can improve

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November 2015
All done and dusted. The house has had a face lift and looking good ! Thanks to all involved with special mention to John and Jon who completed the windows and doors. The faults in the utility room door were rectified with minimum fuss Everyone I had contact with, by phone or in person was courteous and helpful I would highly recommend EYG Home Improvement The work was finished October 29th 2015 Thanks again

Company Response

Thank you for the review Mrs Throp, really good too hear your feedback, we will pass onto John and Jon

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November 2015
Hull -
I had a dilapidated sunroom knocked down to the bricks and a insulated sunroom/ conservatory rebuilt. Very impressed from the beginning with a letter sent informing me of the proposed dates and work which would be carried out and it was spot on to the tee. The workers arrived early and prompt at 8 am and as I wasn't living at the house at the time I gave them a key which they returned upon completion. It wasn't an easy job for them given the heavy joist they had to put up but it was completed on time and all rubbish removed. Fabulous result and I am delighted with my new sunroom. Trusting, competent and finished to a high standard.

Company Response

Thank you for the review Miss Marshall, enjoy your new conservatory!

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October 2015
York -
Very pleased and satisfied with the installation of my new windows & doors fitted by EYG. Look great and the team of Damien & Lewis worked very well together, prompt, efficient and cleaned up effectively every day. Would recommend to anyone !

Company Response

Thank you for the review Mrs Batterby, recommend away!

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October 2015
This year we have had nine windows and five doors installed by EYG over two properties. We cannot fault the workmanship from the initial contact, to measuring and then the fitting. All the staff we have come across have been courteous and hard working. All the staff have kept to the times agreed. October 2015.

Company Response

Thank you for the review Mr Roberts, we are very proud of our team her at EYG and it is always nice to hear our customers reinforce that

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October 2015
Thanks to Nev and Jason who fitted our windows and French door. They were totally professional and dedicated to their work, hard working and very friendly .

Company Response

Thank you for the review Mr. & Mrs. Smith, we will pass onto Nev & Jason

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October 2015
A first class installation of our roofline, all Soffits and fascias. The team of two worked tirelessly to complete a very impressive job, very tidy and helpful. Would recommend to anyone.

Company Response

Thanks for the review Mr. Grainger

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October 2015
Bob & Chris from EYG just fitted Windows and doors. Impressive , very professional and very high quality product. Would recommend . Punctual and polite.

Company Response

Thanks for the review Mrs H, we will pass on the feedback to Bob & Chris

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October 2015
York -
Replaced wooden framed bedroom windows with UPVC double glazed units. Done October 2015 Done to time as arranged. Workers & surveyors punctual and pleasant. Protective sheeting from entrance to work area extremely thorough. Finished Quality good and will use again for other rooms.

Company Response

Thanks for the review Mr. Griffith, glad to hear you will be using us again

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October 2015
What I like about EYG is that if there are any problems they always come back and put it right, no matter how small. I have always found the staff courteoous and polite, get on with the job in hand and clean up afterwards.

Company Response

Thanks for the review Mrs. Mannion

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October 2015
Fitter polite worked very quickly in replacing a new damaged pane which was fitted four weeks earlier damaged on installation, am now awaiting a return visit for another three inch scratch damage pane to arrive note these two damaged panes were both on one new installation of seven windows and french doors, goods quality price not cheap to receive two damaged panes on one order NOTN good at all= QUALITY CONTROL NEEDS TO BE IMPROVED I FEEL- ALSO CUSTOMER SERVICE BY MANAGER leaves a lot to be desired o reportING problem he inferred i was a liar and that my window cleaner was not telling the truth rubbish.....because of my treatment being told warranty only exists if they say so!!!!! I am to get my second pane now-- disgusted at treatment and due to this they lost another bay window order of just under two thousand pounds- civillity goes a long way in business- AND COSTS YOU NOTHING !!!but then he is a manager not an owner as myself.....FITTERS ARE GOOD IN RESPECTS THOUGH --CONCLUSION RETRAIN YOUR MANAGERS!!!!!!!!!!

Company Response

Good Morning Mrs Budd - we obviously want to investigate this further, Chris from our Nottingham branch will be calling you today to find out more many thanks EYG

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October 2015
Fascia & Soffits replacement to house and garage completed by Andy and Josh . The work has been finished to a high standard They were unfailingly cheerful and hard working to complete the work on time despite one or two hiccups (not of their making ) They were professional and courteous at all times. Work carried out September 28th- October 2nd

Company Response

Thanks for the review Mrs. Throp, we will pass your lovely comments onto Andy & Josh

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October 2015
We have recently had an Orangery built by EYG and would like to express our complete satisfaction. From the initial building work to fitting out and plastering we were impressed with the quality and dedication of the workers. The care given to achieve the closest match possible to the bungalow's existing brickwork has impressed everyone. Since completion the couple of small issue we have had have has been rectified swiftly and efficiently. We sing you praises and offer our heartfelt thanks!

Company Response

Thanks for the review Mr. & Mrs. H, we hope you enjoy your orangery

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October 2015
We had French Windows fitted on the 30th of September. The two workmen , Norm and Jay , started work as soon as they arrived. They were a great team and did a very professional job left no mess whatsoever. We are very pleased with their work and with the doors. We will definitely use your company in the future and will recommend you to our friends and family..

Company Response

Thanks for the review Mr. & Mrs. McNicholas we will pass this onto Norm & Jay

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October 2015
York -
We had 7 windows replaced by EYG on 21st/22nd September in a cream mock sash style and we could not have been more pleased with the result. The two men who carried out the work were punctual, polite and very tidy. The work was carried out with great efficiency and was completed just after lunch on the second day. We were so pleased with the work that we have ordered fascias and soffits to be fitted in the new year.

Company Response

Thanks for the review Mr. & Mrs. Fletcher and the repeat order

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October 2015
Windows I was very pleased with the standard of workmanship . They were punctual , had the job done very quickly and left no mess at all. The work was completed one 10 September 2015. I would and already do recommend EYG.

Company Response

Thanks for the review Mr Bennion and the recommendations

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October 2015
Replacement sliding patio doors. The two men who turned up were punctual, well presented and courteous. The whole job took just under 3 hours. They were very professsional and tided up perfectly upon completion. The new doors are great, and the installation was perfect. Thank you EYG

Company Response

Thank you for the review Mr Bayston

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October 2015
The project was fitting complete new windows and doors and replacement of wooden soffit boards. Thank you to EYG for an excellent job fitting a full house of windows, new front door, french doors to rear,fascia and soffits. The team were here for 8 days, they were clean, tidy and efficient. I have had so many positive comments from neighbours about how good my house now looks, EYG took time to fit the windows and doors, the whole finish is excellent! A professional job from start to finish. The windows were installed in July and the soffits were done in september.

Company Response

Thank you for the review Mr Suckling, really pleased you are the envy of your neighbours! Many Thanks

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Excellent products - Windows and Utility Room Sliding Door.. Thanks to Bob & Chris for the work undertaken - would recommend you to any customer.

Company Response

Thank you for the review Mr. & Mrs. Stout

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October 2015
Pleased with work carried out by Dave Farr, when fitting new facias, soffits and downpipes to my home on 28 September 2015. Dave was pleasant, courteous and explained to us clearly everything he was about to undertake. He did a good job, in keeping with the high standards we have come to expect from EYG.

Company Response

Thanks for the review Mr. Bonney we will pass on the good feedback to Dave

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October 2015
Thanks to Stevie and Robert for replacing our kitchen window which was quite challenging for them and they made an excellent job of it. We are very happy with the service we have received.

Company Response

Thanks for the review Mr. & Mrs. Whitmore

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September 2015
Hull -
Thank you to EYG for an excellent job fitting a full house of windows, new front door, fascia and soffits. The team were here for 4 days, they were clean, tidy and efficient. I have had so many positive comments from neighbours about how good my house now looks, one neighbour had another firm fit his windows full house with windows in 1 day and he could not believe the time and energy EYG took to fit the windows and how much better mine look, the whole finish is excellent!

Company Response

Thanks for the review Mrs Ollett

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September 2015
Jon Arnold and John Siddons windows and doors installation team were second to none. The quality of workmanship was excellent, and consideration of impact our internal décor very clearly shown. The team were very polite and had excellent communication standards. They kept me informed of the multi-day schedule and were happy to explain what was being done. Housekeeping was excellent - with a clean as you go approach. I believe Jon and John are a credit to EYG and great representatives of the company. I chose EYG for quality of units and installation. The units supplied met the first criteria, Jon and John delivered the second. I would recommend Jon & John to anyone considering EYG windows and doors installation. Thank you Jon & John for a great service!

Company Response

Thanks for the review Mr Dooley, we will pass this onto Jon and John

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September 2015
STEVEN SWAIN's team were excellent, polite workers delivering good, clean work. I would be most glad to recommend them to any other customers.

Company Response

Thank you for the review Mrs Welsh, glad to hear our team are doing a great job

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September 2015
Hull -
I had my faciers done, by Mike Harper and his team they were excellent with their work, they were extremely punctual and courteous with their work and i would recommend your company based on their work to any of my family and friends who need work that your company provides. I was very very pleased with the finished result and will use this company again. The work was done on the 3rd of september 2015.

Company Response

Thank you for taking the time to review us Mr Brockwell, we really appreciate the positive feedback

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September 2015
MY FITTERS SWAIN AND ROVETTO WERE VERY TIDY WORKERS, THEY DID THE JOB VERY WELL REMOVED ALL THE OLD WINDOWS AND SWEPT UP TOO. I WOULD RECOMMEND THESE TO ANYONE WHO IS AFTER A GOOD JOB CARRIED OUT WITH MINIMUM MESS AND HAVE POLITE MEN ON SITE. THEY FITTED ME 7 WINDOWS AND FRENCH DOORS AND DID NOT EVEN STOP FOR TEA BREAKS I WOULD RETURN IN THE FUTURE IF I HAVE MORE WORK TO BE DONE IF YOU RATED 1-10 THEN THESE CHAPS EARNT A 10

Company Response

Thank you for the lovely review, enjoy your windows and doors, hope to see you again soon.

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September 2015
We have used EYG in two different homes over the past 15 years for windows, doors, porch/conservatory and solar power installation. Workmanship is generally very good and the product quality is excellent. The various teams have always been punctual, despite the distances that have had to be travelled. The latest photo-voltaic solar panel installation, in June of this year, was well-planned, efficiently installed and we could not fault the workmanship. After sales service is also very good, a standard that others would do well to emulate!

Company Response

Thanks for the review Mr Duerden, we work really hard on our after sales support so great to hear it is paying off!

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August 2015
Replacement Fascias, Soffits, Guttering and Front Door - Work completed 26th August 2015 We could not fault the fitters who were friendly, hard working, punctual and very tidy. The product seems to be a good quality and we are very pleased with the workmanship.

Company Response

Thanks for the review, our fitters are an excellent team, we will send over the feedback to them.

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August 2015
2013- Windows/Doors replacements. Excellent workmanship very polite and had a professional job done 2013/2015 -Conservatory Roof replacement. This was a Disaster, Workmanship appalling; continuous call backs to correct faults which took a total o f18 months; . there were many cancellations waiting for parts etc.. Some of the fitters just didn't seem to know how to solve the problems and just kept filling everywhere with sealant. Goodness knows what will happen if all our sealant cracks up. If the job had been done correctly in the beginning this would have been unnecessary This was a new design of roof put on our existing framework and in our opinion definitely was not a suitable replacement.. It was a complete nightmare for 18 months. We get continuous numerous phone calls some weeks more than once; asking for more business absolutely fed up with it!

Company Response

Hi Mr & Mrs Smith - we are sorry to hear about your problems, could you please email us at emarketing@eyggroup.com with your telephone number and address so we can investigate this further - Many Thanks

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August 2015
I have had several bits of work done over the last two years and have been very happy with the workmanship. They were punctual clean and tidy and done just what they said they would. Have had excellent response to a couple of small problems which were sorted within hours of a phone call been made. ( Letter box flap broke, whole box replaced within 2 hours) . Have more work lined up for later in year.

Company Response

Thanks for the review, glad to hear our after sales team looked after you.

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August 2014
made agood job of fitting patio door. only gripe I have they left a half brick sticking out at side of door!

Company Response

Hi Mr Bradshaw, sorry to hear about your problem with the brick, can you contact emarketing@eyggroup.com and we can get this sorted for you (apologies for late reply we only have just got the ability to reply on this site)

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Replacement windows and doors. Very impressed with how well the installation went. Minimal disruption and excellent workmanship. We are really pleased with the work that has been carried out.

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Fast, clean, professional. Patio doors, sofits, facias and gutters

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Soffits and Fascia's fitted over six years ago with a ten year warranty !!, Good job they came with that . Finally after six years and constant phone calls the jobs been done to our satisfaction, not falling down and the rain water running in the right direction of the downpipe !!! In the process of fixing the said soffits , some roof tiles fell onto our conservatory roof causing two holes . EYG said they would fix !! Fitters been to measure up the said roof, some six months ago ? still NOTHING !! Would i recommend this company to anyone ? NO. definitely not. Hope this helps.

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New doors and windows throughout. The work was completed in July 2014. The quality and soundproofing of the windows is excellent. The finish on the inside and out is fantastic. The fitters were extremely efficient, tidy and polite. Out of all the different workmen we have had at the house over the last six months since being flooded these were the most professional. After sales service has also being good. We found that one of the doors didn't shut as well as the others and it was rectified within a week. I would highly recommend this company.

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July 2014
New door pannel as upvc had separated from glass allowing rain water to pour inside door. Fabric had also cracked. Within guarantee period. Good workmanship but the quality of the leaded glass is nowhere near that of the original that I paid £1400 for. Punctual and courteous. 6 June 2014

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Your installation team ,were an excellent pair of craftsmen. I cannot fault their attention to detail throughout and the care they took in and outside the property. Your products are of an excellent standard,but as you will agree, it is the standard of installation on which the overall job is judged and on this occasion the work was exemplary.

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June 2014
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We've had all our windows, doors, guttering etc. replaced by EYG. We found the workmen polite, courteous, and very tidy. The quality of the work was excellent and we really liked the softer styling of the bleeding and window encasements. There were, apparently a few scratches on one window pane (we couldn't see them) and the glass was duly changed. When fitting the windows, the surveyor missed a crack above the window caused by the previous window installer. So the company removed the faulty brickwork, put in a steel lintel and replaced the bricks, entirely at their own cost and with no real disruption to ourselves. We had our guttering replaced a while ago and in between the quote being made and the bill needing paying, the VAT rate was reduced and so was our bill accordingly. Only giving 4 stars because at our previous house our windows had a large vent option as well as a smaller vent opening ( difficult to explain really) which EYG windows didn't.

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We have used EYG for several projects including door and window replacement and a large conservatory over the last 15 years - always excellent quality, professional workmanship - tidy and clean. Turn up when expected and explained all stages of the installation 10 year guarantee just the icing on the cake - I called about a problem with the front door 7 years after being fitted and they were out the next day

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Wish I had found these reviews before buying sliding patio doors from EYG. Our builder had used them in the past so on his recommendation bought the doors. The salesman was a bit keen but the quote was competitive. Three weeks before they were due to be fitted was told it would cost an extra £249 for the white woodgrain finish, which we did not pay. Also charged £50 surveyors fee - no mention of that on the quote - which was given over the phone and we insisted on a written one. We discussed low threshold, which did not happen so our builder had to lower the frame, compromising head height. We discussed trickle vents which did not arrive, but sent on request, cheap rubbish. And to top it off the patio doors slide on the outside not inside as others do , so not been able to find a fly mesh to fit them or fit a dog flap. Total waste of money. DO NOT deal with this lot!

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May 2014
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Well what a shambles of a company. I purchased two doors from them one of which was a wood grained front door. It was installed, the panels were different shades and it was replaced three weeks later. Last December (2013) the lock failed on this door, their fitters came out and broke it open in a comedy of events between Jan - Feb. The door was replaced yet again in March and the fitters have left it all out of squre and difficult to operate. A fitter came out last week to rectify problem only to inform me he couldn't do anything. Despite repeated phone calls to the company over all this period, not once has a manager contacted me nor have I received an apology. POOR PRODUCT, VERY POOR WORKMANSHIP, APPOINTMENTS CANCELLED AT SHORT NOTICE, CUSTOMER SERVICE NON EXISTANT.

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NEW FACIA AND SOFITTS , GOOD WORK FORCE GOOD JOB DONE THANKS, PRICE NOT TOO BAD,

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April 2014
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Only interested in you when you initially buy/have products fitted. I first reported the doors I had fitted (in 2009) had faded and the hardware had failed, ten months ago. I am still waiting for this matter to be resolved. After waiting for repairs, repairs not being satisfactory, replacement doors eventually being supplied, the front door being cut rough at the bottom, another repair suggested but not carried out as they decided on the day this wouldn't work. All these visits being six-eight weeks in between. I agreed to a further repair rather than waiting even longer for another replacement door which I would be entitled to. After waiting another six weeks I rang today, as I always seem to have to ring them, they know nothing of the repair on their system and I am waiting for a manager to get back to me. The aftersales/warranty of this company is dreadful, the time waited is dreadful and the resolution of problems, still not yet complete, is extremely poor. Would not use them again.

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