We were extremely pleased with the fitters, Karl and Paul who fitted our new french doors. They were polite cheerful and cleaned up after themselves as they went.
The doors look high quality and are pleasing to look at, we had the lighter wood design. We are looking forward to having a draft free winter.
As for security there are that many locks that i don't think anybody will break in easily.
Thanks for the review Pauline we will pass onto Karl and Paul
We had EYG windows fitted last October and a new front door fitted today Aug 30th. Both installations were completed by thoroughly professional fitters and the results are outstanding. The quality of the materials is excellent and both installations have improved the overall look of our property.
Excellent job(s) EYG.
Thank you for the great review - recommend us to a friend and earn upto £400 https://www.eygwindows.co.uk/recommend-a-friend
My husband Ian & I are very very pleased with the bay window, bedroom window & rear door fitted by EYG 29-8-17. The standard of windows & door exceeded our expectations & the installation teams worked very hard & did a great job with very minimal cleaning up to do when they had left. All in all we are very satisfied customers & will be using EYG again when we have the rest of the windows & doors done.
Thank you for the great review - recommend us to a friend and earn upto £400 https://www.eygwindows.co.uk/recommend-a-friend
Installation of our replacement windows was first class - the installation team (Sotheridge and Krause - sorry, don't know your first names), were excellent, in spite of working in horrendous conditions on the second day. We are thrilled to bits with the finished product, which so closely matches the old 1930's original windows we had hoped to conserve but couldn't, that our friends did not realise they had been changed. We will be calling on EYG again.
Thanks for the review Mr Storer - earn cash by recommending us https://www.eygwindows.co.uk/recommend-a-friend
EYG were recommended to us and we were not disappointed. From the moment Martin came to visit us to provide us with a quote I knew EYG were the right company for us. WE had several companies visit to provide a quote, but EYG just felt like the right choice. NO harsh sales pitch, just facts and advise about what would be best for our home. The installation team, Tony Ditchburn and Craig were great. They made very little mess and had the windows and door fitted in no time. We have not been disappointed with the windows and would recommend EYG to anyone, without out a doubt.
Thanks for the great review, we will pass onto Martin
Usual high quality install from EYG, and yet again we are very pleased with the finished product. This is certainly not the first time we have used EYG and it will not be the last. The quality of the windows is excellent and service you receive from quote to fixing is second to none, the staff are very personable and anxious to please.
Thanks for the review Mr Clowes - earn cash by recommending us https://www.eygwindows.co.uk/recommend-a-friend
This is the third time in just over a year that we have had double glazing products installed by EYG - so that alone must say something.
Initially we had a large porch screen fitted, followed by windows and a composite door, and on this occasion 9 windows.
The quality of the products is first class. The fitting team for the 9 windows was Rob, assisted by Dave - they were professional, and extremely hard working, leaving the house clean and tidy. Rob is a real craftsman, and ensures everything is fitted correctly.
We would have no hesitation in recommending EYG's products to anyone.
Thanks for the review, we will pass onto the team
This is the second time I have used EYG, the first time for Bifold doors and this time for the installation of windows and french door, yet again I can not fault the quality of the product and the service.
The installation team, Tony and James were professional, polite, clean and tidy and gave a first class customer service during the four days they were with me. I am delighted with the result and would highly recommend East Yorkshire Glazing.
Thanks for the review Ms Etherington - earn cash by recommending us https://www.eygwindows.co.uk/recommend-a-friend
This is the third time I have used EYG In three different houses, the quality of their products are second to none, this time it was patio doors, they were exactly what we wanted and fitted to their excellent standards. I would have no difficulty recommending EYG to anyone thinking of using them.
Thanks for the great review Mr Lorking - recommend a friend here https://www.eygwindows.co.uk/recommend-a-friend
Thank you to Dean and Dan for an excellent job fitting our new windows. High quality work, very neat and tidy and very polite - a real credit to your company. I am very pleased with my new windows and would recommend the company to my friends and family. The reason for 4 stars rather than 5 is that I keep getting phone calls from EYG trying to sell me new windows even though I have already ordered some - just need to manage your customer database better.
Thanks for the review Mrs Lewington - earn cash by recommending us https://www.eygwindows.co.uk/recommend-a-friend
Noted about our sales staff we are making changes
Very happy with our new bay windows and front door. Terry and Scott the fitters were very polite good tidy and clean workers. The reason for four stars not five is due to the salesman who we feel was very pushy and was getting to the point of feeling intimidating but we liked the quality of the windows and the price so went ahead with the order.
Thanks for the review Mrs Huteson, noted about the Sales staff we will look into this
Choosing to replace my patio doors and downstairs toilet window was a big worrying decision for me, it's taken me a long time to save up for them. After getting a couple of quote I decided to go with you. How delighted I made that decision. From start to finish I felt comfortable with the gentleman that came into my home. Thank you Paul and carl Ellis for do a great job fitting them. I best start saving again.
Thanks for the review Mrs Glover - if you recommend a friend you can earn cash for that next job https://www.eygwindows.co.uk/recommend-a-friend
Brilliant. They persisted and thought of everythimg. Top marks .
Thanks for the review Peter - earn cash by recommending us https://www.eygwindows.co.uk/recommend-a-friend
I have recently had new windows, front and patio doors fitted by Tony and Craig and just wanted to compliment them on their work.
Tony and Craig were very professional and treated my house with the respect and care they would show to their own homes, As a fitting team they were excellent - polite, hard working, clean and tidy. They worked to a very high standard and did a really smashing job on my windows and doors.
Thank you very much Tony and Craig - the team working on my back porch/extension have got a lot to match up to! I just trust they will be as good as you!
Thanks for the review Ms. Randell
We've had all 8 of our windows fitted over the last couple of days. Rob Perre was fantastic. No mess very tidy and a perfectionist which really pleased my husband being a perfectionist himself. Given 4 stars as we wasn't pleased with the salesman that came round and how I was spoken to from a lady when I rang for a query. Installation team however cannot fault one bit.
Thanks for the review Mrs. Shove
We had a great service from the installation team today (Gotheridge and Krause) . They were friendly and caused minimal mess and disruption.
Despite the patio doors being measured 3 times, the door didn't fit however the guys worked round a difficult situation and did a fantastic job.
Thanks for the review Miss. Grocock
Today Tony and Craig completed fitting new windows and patio door at our address. The work was done very efficiently and they left the place clean and tidy. They work very well as a team and are both pleasant to have in your house.
They are two workmen that EYG want to hang on to. Thanks to both for a job well done.
Thanks for the review Mr. & Mrs. PETTIT we will pass on Tony and Craig
Nev and Lewis are a credit to your company, they worked very hard and did a professional job. I would highly recommend them. I don't know if you have a system where your trades men gets rewarded, if you don't I think there should be, as the are the face of your company.
Thanks for the review Mr Hallett
We had a new hybrid roof fitted to the conservatory as the old roof was very noisy when it rained and had no insulation qualities at all. Delighted with the result. Had both extremes of weather over the last few months and the conservatory has remained at a comfortable temperature and we can hardly notice downpours now. Fitters and plasters did an excellent job ensuring that they cleaned up at the end of each day. Would recommend.
Thanks for the review Mr. McPherson, enjoy you quiet, warm conservatory!
A really excellent job carried out by first class fitting team. The new windows and doors have transformed the building. The bow window conversion has made the living room feel so much bigger and brighter. I would really recommend EYG they where very competitive in the price too
Thanks for the review Mr. Stevens.If you recommend EYG to a friend, we’ll reward you with up to £400 on the completion of their order. https://www.eygwindows.co.uk/recommend-a-friend
Ordered tilt and turn replacement windows (17 in total) plus balcony doors for my home.
The fitting team Tony and Craig arrived on time, introduced themselves and cracked on with the job which they completed much to my amazement within the given time scales.
The quality of the windows is excellent, but my main reason for this review is to compliment the fitting team.
They were polite, courteous, clean working and efficient (particularly after a bacon sandwich and cuppa). They obviously knew the product and their experience was self evident and clearly demonstrated in the manner and ease with which they fitted said windows, doors etc.
If they are representative of the quality EYG employees, then I would not hesitate to use them again..
Thank you for an excellent service,
Thank you for the great review Mr Laugley - we will pass onto our team
We had some windows fitted on the 7th April and just wanted to say how pleased we are with the quality of them. Also the two men that fitted them were very good, they worked very hard and left everything clean and tidy
Thanks for the review Mr. Jacques
Huge Thankyou to Tony and Jack , for a job well done , friendly and polite and as it was a big job they explained everything and nothing was to much trouble , Our Sun lounge looks amazing,
Thanks for the review Mr. & Mrs. Hewitt, enjoy your sun lounge!
EYG workmen are unique if you leave bacon sandwiches and coffee near where they are working you will be given the pleasure of seeing them feeding in your garden while working happily on your windows. They are totally housetrained and never leave a mess. You will find that a EYG person becomes a friend for life never forgetting the anniversary of when they first met you .
Thank you for your review Mrs Billington - the fitters say thanks for the bacon sandwiches and coffee, hope to see you soon!
I recently had UPVC replacement windows and doors fitted by your company. I am very pleased with them, it’s made a lot of difference to my property. I am also pleased with the fitters who carried out the work, Tony and Craig. They were efficient, polite, and friendly and did the work with very little mess. What mess was created, they cleared before they left each day. Thank you for a job well done.
Thank you for your review Mrs Harris we will pass onto Tony and Craig
Really pleased with the work on our conservatory roof. Michael and Chris worked well in poor weather. I would also commenr Carl the plasterer for his skillful work
Thanks for the review Mr Thornton, we will pass onto the team
Very pleased with quality and over all appearance of new doors and surrounds.
Fitters were very good professional workmen who took pride in work and left us with no cleaning up to do.
Thanks for the review Mr. Richardson, glad you love your new door
I had to chase up the surveyor and after paying our deposit was told that our new front door couldn't be fitted for 3 months. On the day that our door was to be fitted I had a phone call to say that it was cancelled due to sickness! We were also told that the fitters would arrive p.m and so when I was at the shops in the morning received a phone call from the fitter to say that they was outside our house. Thank goodness we were only having a door fitted. The only positive comment is that the fitters were friendly and efficient and we're pleased with the end result.
Thank you for bringing this to our attention Mrs Drewery. We apologise for the delay in fitting your door. It did take too long, one of our team will be in touch to explain the circumstances, what we have done to change things and a gesture of good will.
EYG replaced my soffit, fascia and gutters as well as all my Windows and doors. Both fitting teams were polite and worked very hard to leave my property transformed. High quality products and high quality service I for one would reccomend EYG to anyone who requires their services.
Thank you EYG
Great photos thanks Mrs Price
We have just had or conservatory roof replaced. The quality of the new roof and the fittings are top quality and a much much improvement over our original roof.
The service and the work we received from the two fitters Mike Gillen and Chris Costigan was excellent the were efficient and worked really well. They were both polite and friendly my wife and I would recommend them and EYG.
Thanks for the great review Mr Turner. You can recommend a friend here and earn cash http://eygwindows.co.uk/recommend-a-friend
We had two bays, one front door, two bedroom widows &patio done. Quality is excellent . Most impressed with the front door and patio . Although a slow start waiting for windows to be ready , everything installed within the days quoted . Special thanks to the Fitters Lewis and Nev. Left things clean and tidy each day and the odd problem was rectified as with old houses. Very impressed with the final product , finish and price. Would recommend as no more drafts.
Gary & Mary Wilkinson
Thanks for the great review Mr and Mrs Wilkinson, we will pass onto Lewis and Nev.
Products, prices and service surpassed my expectations. We have a really awkward shaped window which was replaced like for like and looks fantastic! The fitters were pleasant and helpful, they did a fantastic job overall and they cleaned up after themselves too!
Thanks for the great review Mrs. Winterburn
The service we received was great despite a problem we had with the design of our replacement roofing for the conservatory.the surveyor called and soon sorted it out.it took a bit longer than I expected but the end result is perfect.we had a plaster who had to fill in as the new conservatory was higher than the old one and he and the installation team did a great job.The insulation and design of the new windows is a great improvement.
thanks for the lovely review Mr Snell
This is the second lot of windows done by EYG.
They are excellent quality and look great, making the house brighter.
The fitting team were absolutely first class and did a fantastic job causing as little inconvenience as possible and were friendly and polite and very helpful.
I would recommend EYG to anyone thinking of getting replacement windows as they are great value for money and will save on heating bills long term while looking great.
Thanks Mr. Cunningham, always great to hear from a returning customer. If you to recommend family or friends use our link here http://eygwindows.co.uk/recommend-a-friend
Excellent quality & service. We needed acoustic glass as we live on a busy main road. Since they have been installed we've had the best nights sleep for ages. The service was excellent & the workmen were very pleasant & cleaned up after the work was done
Thanks Mr. Mrs Rainforth, glad the glass is keeping things quiet for you!
Excellent service from making my order to completion of work. Replacement of all windows and doors completed to a very high standard by Dean and Steve. Minimal mess. Thank you so much guys. Am so pleased with the quality and look of the windows and doors. Exactly what I envisaged.
Thank you for the review Mrs Farley
Had eight windows and two doors fitted by eyg late 1980s.Since then had front porch and conservatory all by eyg.This week had new door from kitchen to conservatory and sliding door from living room to conservatory.Each time this company have visited we have been totally satisfied with quality of products and staff that have done the work.Dont think there is anything else to do but should something crop up we would certainly call EYG.
Thank you for being such a loyal customer Mr Lamb
My wife and I had new windows Patio door front back and garage side door fitted last week the Fitters were very good polite and friendly. We are very pleased with the finished product and would recommend to our friends and family.
Thanks for the review Mr Cleveland - here is a link to our recommend a friend information
Me and the wife have had several windows and a door ( Front) fitted by EYG. They have always been prompt when attending a site visit to see what we wanted and again once that was decided to install. They have always been very tidy and clean and efficient with the installations finishing within 15 minutes of estimated time.
The only reason they have not got a 5 star rating is due to the number of phone calls we have received since about future work. I have explained that we are very satisfied with their products and workmanship but if we did want anything else done, we would not hesitate to contact them , and so could they please stop phoning.
This has finally seen to get through to sales but it is only 3 weeks since the last phone call so we are keeping our fingers crossed.
Thanks for the review Mr Lambert - if you would like to send your phone number to firstname.lastname@example.org we will ensure it is removed from our database
I was pleased with the service I received when had new doors installed especially when unforeseen problems were encountered. Once the problem was rectified I contacted EYG and an installer came to complete the job. I look forward to hearing the windows in my flat have also been installed to the same high standard.
Thanks for the review Mrs Mudd
We were so pleased with the replacement roof that was fitted to our conservatory on the 21st and 22nd of June which has transformed the whole area. We were particularly impressed with the standard of workmanship and politeness of your staff and how clean the building area was kept.
We would certainly use EYG again if we required further work carried out. We would appreciate our comments to be passed to your staff who carried out the work
Mr. and Mrs. west
Thank you for the review Mr. and Mrs. West- we will pass your feedback onto the team, enjoy the summer in your conservatory!
Michael & Chris worked tirelessly for two days to fit two bow and a tilt and turn window to the front of the house. During the installation they liaised with us throughout ensuring all our requirements were met. They carried out the work cheerfully and efficiently, they are a credit to EYG. Many thanks.
Thank you for the review Mr Drinkwater - we will pass your feedback onto Michael & Chris
We have just had windows and doors replaced by EYG., and will add that we are extremely pleased and are very happy with the windows, doors and the staff who have been involved in this procedure. Starting from a gentleman called Michael who came to the door and spoke to me and left a leaflet and details to contact when we were ready. Upon on arranging an appointment, we had a Gentleman called MARTIN who I believe is the General Manager and Louise the beautiful lady who came with Martin and after measuring the windows and doors gave us the quote which we were able to afford and pleased then signed the papers. Then surveyor came and left with measurements, then came along Paul & Cark Ellis wih a van with all the doors and windows. They started the work and finished in 3/4 days. 8 windows, and 3 doors. We are so very happy and pleased with the work that they have done. All the EYG staff have been so wonderful and so helpful. I recommend EYG to all the people who are reading this message and say, PLEASE IF YOU ARE NEEDING NEW WINDOWS AND DOORS, PLEASE PLEASE PLEASE do call this company and have their wonderful staff who will come and oblige you with all the information that you will need and also come with a wonderful and affordable price which one can and will be able to afford to update your house. Which will up the price and make it look so expensive and beautiful and you will be proud to say
"HEY WORLD/PEOPLE COME AND LOOK AT OUR PROPERTY WHICH WE LOVE AND ADMIRE HOW BEAUTIFUL OUR PROPERTY LOOKS.
We would like to thank you, Martin, and Louise to give us an affordable price, Paul & Carl Ellis for fitting all the windows and doors of our house from the bottom of our hearts and may EYG get compliments like this from more people who takes you Trustworthy and Affordable company more work.
We are : Mr Suresh (Raj) and Sister Ms. Kamal Jetha from Doncaster. South Yorkshire.
Thank you so much for the review we are thrilled with your comments and will pass them onto the team.
Another first rate job by EYG. This is the second occassion that we have used their services in differing locations and have yet to be disappointed. The salesman who called at our house was very knowledgeable about his product and we were kept fully informed of key dates by the installation team who were extremely helpful. Fitters turned up promptly and when expected and delivered a very high standard of work. Minor niggles identified during the installation were quickly resolved. The quality of EYGs Windows and doors is excellent and we are very pleased with the new appearance of our house, which also feels noticeably warmer and the noise from a nearby road has been significantly reduced. We would have no hesitation in recommending EYG to other potential customers.
Thank you so much for the review really pleased your house is warmer and noise from the road has reduced
I had a window from East Yorkshire Glazing installed more than 20 years ago and it is still as good as it was from the day it was installed. I can recommend the quality of EYG without hesitation. I have since had a patio door installed and again excellent service and quality
Thank you for your reviews Mrs Appleby, glad to be of service
After having soffits and fascias fitted at our last bungalow, we had no hesitation in choosing EYG when we moved house and wanted a conservatory. Everything, from start to finish, is handled very professionally, but friendly. Now we are having a new garage door. We will certainly be recommending EYG to family and friends.
Hi Mrs Pearson thank you for the review. Here is our recommend a friend link http://eygwindows.co.uk/recommend-a-friend
Every one at EYG have been very helpful, the only problem his the length of time it taking to get my conservatory erected. I ordered it on 23rd March it won't be erected till the 14th July.
Hi Mr Medd thank you for the review. We apologies for the delay - the summer has not been kind to us this year and wet weather has caused us delays. Hopefully the weather will get better so you can enjoy your conservatory - thank you for your patience.
Great service at a very good price. Did everything they said they would. Have no hesitation in recommending EYG.
Thank you for the review Mr Bolt - Recommend a friend a earn cash http://eygwindows.co.uk/recommend-a-friend
I have just had a new composite front door fitted by Lewis and Luke. I am absolutely delighted by the quality of the door and it looks better than I had imagined it would. The fitters Lewis and Luke were extremely professional and efficient yet warm and friendly. They fitted the door and side panel extremely quickly and cleaned up after themselves.
I would have no hesitation in using EYG again . Thank you for your service
Thank you for the review Mrs Born, we will pass your feedback to Lewis and Luke
Everything was first class fitter ,was so very helpful .on time ,clean left everything Spick and span ,
Thank you for the review Mr. & Mrs. Buffham
The first time we had work done was in the early nineties. Last work was done in April. I can honestly say that the company only gets better. From the initial visit right through to the fitting, everyone I came in contact with was extremely helpful and pleasant. Great job done by all departments.
Thank you for the review Mrs Cook
Efficient and friendly service from both the work force and office staff. We have already had further work (new double glazed window installed) undertaken.
Thank you for the review Mr. Browning glad to have your repeat business
We had a new front door fitted. An initial appointment was arranged very quickly and we were given a quote we were happy with. Further contacts were all very professional and our fitting was to a high standard.
We are very happy with our new door and would recommend to a friend.
Thank you for the review Mrs. Bridger here is our recommend a friend link http://eygwindows.co.uk/recommend-a-friend
New bay and supporting brick work completed end of April.the job was done by Bob and Chris who arrived on time and left every leaving everything in a clean and tidy manner at end of the day
Thank you for the review Mr. Smith, we will pass your feedback onto the installers
Downstairs and upstairs bay windows in a 1920,s house 100 yards from the sea, installed on 19,20,23and 24th May 2016. The installers Paul and Carl Ellis could not have done a better job, they were very conscientious, courteous , polite, professional and very punctual, as were the Estimator and Surveyor.
We previously had UPVC double glazed windows installed but these EYG windows are far superior, providing less noise from the sea and no draughts unlike the previous ones.
In conclusion we could not have had a better job done by a better firm with such a competitive price. and will definitely recommend EYG and use them again when more work needs doing.
Thank you for the review Mr. Kilvington, we will pass your feedback onto the installers
We had a set of sliding patio doors fitted. The company were professional throughout. They were on time for all appointments, from the initial meeting with the sales person, then the surveyor and finally the fitting team. The doors fitted well and look great. Would definitely recommend them
Thank you for the review Ms. Freeman
We had considered having our conservatory roof changed for a hybrid one, for the last two years. After much investigation we decided to invest, and have a room that we can use all the year round. I have known EYG since the early 1980's (as I used to inspect their lifting gear) when upvc and d/glazing was in its infancy. The sales, product knowledge, design (the old way - not by cad cam), product and fitting service, has been 1st class. Well done to the whole team!
Thanks for the lovely review Mr. & Mrs. G. T Law, we will pass onto the team
An excellent service from making enquiries to the completion of the work. We had previously used your service several years ago and the windows still looked perfect, so having moved property and needing word carried out there was no hesitation in selecting EYG again., and how pleased we are. Rob and Chris are excellent employees, their workmanship is of the highest standards and they have transformed the house with new windows and doors giving it so much natural light. There was little clearing up to be done as they were both methodical and considerate and we shall have no hesitation in recommending them and your company to others, thank you again
Thanks for the lovely review Mr. & Mrs. Humphrey, really pleased you came back to us
I am happy with price, happy with fitters & the windows look good. Still waiting for a couple of items to be completed but they are ready & I have a date. Large double glazed Georgian Bays, front door panel & a couple of small windows plus front facias & sofits . Would be happy to have EYG for the rest when we are ready.
Thanks for the review Mrs. Langley
replacements of soffits and barge boards
the job was done to a high standard by courteous and punctual staff
the job was done approx. 2 weeks ago
thanks for the review Mr Barker if you recommend us to others you can earn cash http://eygwindows.co.uk/recommend-a-friend
I had a conservatory replaced by EYG 4 weeks ago, cannot fault the product but the installation did not go very smoothly. Two guys turned up and proceeded to dismantle the old conservatory before realising they were not qualified to do the job. Everything was replaced and made secure. A week later two other guys turned up and did a good job but they were unable to finish it due to not having all the correct parts, some were the wrong size. Another week goes by and eventually it is finished. As I said the product is great but something is wrong somewhere in the organisation side.
Hi Mr Hensby - We would like some more information about your job so we can investigate this and ensure there are no problems in the future. Please could you email your full address and tel to email@example.com - many thanks
Lewis Adams & Chris Costigan were both great guys and went the extra mile to cpmplete the job to a high standard whilst always being aware of site tidyness and internal cleanliness. Would recommend to anyone.
Thank you for the review Mr Stabler, we will pass on your lovely feedback to the team
Just had windows and door fitted to existing open porch. What a difference it has made to the look of the house. They said it would only take half a day which it did. Very professional job done, looks brilliant. So pleased we decided to get it done. Thanks to Ben and Lewis for job well done.
Thank you for the lovely review Mrs Drury - If you would like to recommend a friend to EYG you can earn money http://eygwindows.co.uk/recommend-a-friend
having had our Georgian windows fitted by Paul@Carl Ellis on the 7th march 2016 both of these men where very good at what they did and made a really good job also they were so clean in what they did We would recommend them to any one So please with our purchase
Thank you for the lovely review Mr. Coverdale - If you would like to recommend a friend to EYG you can earn money http://eygwindows.co.uk/recommend-a-friend
Have conservatory with polycarbonate pitch roof .contacted EYG gave me a quote for Edwardian with blue intelligent glass roof,which we accepted.the fitters turned up 8oclock prompt,set about removing old roof and by mid afternoon new roof was fitted with glass installed giving us a waterproof conservatory and being Feb. Was worried about weather.they came back fri. To finish off leaving a first class job.l cannot express how much my wife And l love the finished job.well done EYG many thanks .Barrie and pat payne. Work started 13/03/2016 finished 14/03/2016
Thank you for the lovely review Mr Payne - If you would like to recommend a friend to EYG you can earn the commission http://eygwindows.co.uk/recommend-a-friend
I had new composite high security doors fitted by EYG 4 years ago, excellent product and fitting. The door needed adjustment in the frame as it had started to slip, called EYG in the morning, they sent an engineer the same afternoon - all free of charge, covered by Warrenty EXCELLENT service and support. Recommended
Thank you for your review Mr Pace
had a new front door fitted by Lewis and Chris on 19 2 16 they made an excellent job of it all all was left clean and tidy they are a credit to your firm it looks great thanks for a job well done
Thanks for the review Mr. & Mrs. Medcalf, we will pass on your comments to Lewis and Chris
Hessle East Yorkshire February 2016
I had the following supplied and fitted ; 1 composite door, 1 door, bay window and 6 windows, it was a really windy day and thought my job may be cancelled.
Jon and John the installation team arrived promptly at 8.30 to start. Lovely, lovely guys, no mess left, thought I might need to decorate, but was proved wrong, immaculate job, thoroughly delighted with results..
Unfortunately one of the installation team was not well, but the other guy continued to complete my work single handed , he deserves a medal for fitting my composite door on his own as they are extremely heavy and battling against the gusty weather. He is a credit to your company and I would not hesitate to recommend him for future work.
Excellent job ! Well done to Jon and John true ambassadors for EYG thank you !
Thank you for your fantastic review Ms. Kendall - if you recommend us too family or friends you can earn up to £400, all the information is on our website http://eygwindows.co.uk/recommend-a-friend
I had a kitchen window and a sealed unit fitted last week. It was a very windy day and I did think the installation may have been called off but the fitters turned up as expected. The kitchen window fitting was done very well. However when the sealed unit was being removed in the bedroom a gust of wind caught it and it fell inwards and shattered. Thankfully the fitter wasn't injured but the window sill and wall were damaged but this was put right this week. I was very pleased with the service I received and even though some damage was done it was corrected with no bother.
Thanks for the review Mrs Harper
double glazed windows & doors ,the workmanship was excellent and both fitters at 8.30 as they said. It was 7th&8th January work done and my door number a week later as was said.My house is now a lot warmer & safer and I am fully satisfied with everything and I've recommended EYG to a few people mostly in Bridlington area which is my home town.
Thank you for the review Mr Ellis - good to hear your house is warmer and secure
We have had 6 windows 2x conservatory and a large porch fitted with in the last few years all these have been completed to a very high standard. The work was carried out when we were told it would happen. The men were all ways punctual and all ways left every thing clean and tidy. The first conservatory was done in 2010 at our previous address, the windows porch and the conservatory were fitted in the last 3 months.
Thank you for the review Mr Taylor and for being a loyal customer
we had 13 windows installed in the last month.The team who did the installation were excellent ,the work carried out was very good they were very polite and cleaned up afterwards.Would recommend the company and their product.
Thank you for the review Mrs Morley if you recommend us too family or friends you can earn up to £400, all the information is on our website http://eygwindows.co.uk/recommend-a-friend
Very pleased with the standard of work and the helpful fitters. Would have appreciated a typed quote with breakdown of work to be done in detail in case of any claim in the future
Thank you for the review Mr. Jarratt
We are having. A conservatory. Built by e y g and the builders john and steve have done a first class job they have kept everything. Clean and tidy. very hard workers I would recommend. This company. To anyone. Who wants a conservatory. Overall. Very happy with the work being. carried out we have had some bad weather. But that did not stop these men from working. So very well done and a big thank you
Thank you for your lovely review Mr & Mrs Jackson
Today we had new sliding patio door and new rear door fitted.
I think we were lucky we had fitting team 007 do the job, they lived up to the 007 idea, neat, smooth and did a great job, thanks Nev and Jason.
The doors were up to the usual EYG high standard and highly satisfied, first used EYG 2 years ago and now have all house done by them.
We would recommend this firm to anyone
Thank you for the review Mr Paterson. If you recommend to your friends and family you can earn cash, visit our website http://eygwindows.co.uk/recommend-a-friend
Just had my my windows and doors fitted by two teams, John & Jon and Paul & Carl.. This was a a 3 day project to replace all my external windows and doors, Dec 2015.
The workmanship was excellent and the teams were always polite, clean, hardworking,courteous and clear about what needed to be done and how long it would it take.
The sales person, Steve was great as was the surveyor. The product was as described and is of an excellent standard.
It has transformed our house and my wife and I are very satisfied with the final project. I would recommend EYG and will be using them for other projects
Thank you for the great review Mr Evans, good to hear all the team did a fantastic job for you
Replacement fascia & soffits installed by EYH (Mike Harper) in December 2015. The fitters were punctual, pleasant and courteous. The end result looks really good.
Thank you for the review Mr Whittingham we will pass on to Mike - Merry Christmas
Just to say that I very pleased with the installation of my new front door and panel. The team (Jon and John) arrived when promised, and completed the work in less time than had been suggested. They were efficient, polite, and cleared up behind them.
Thanks for taking the time to review us Mrs Edge, much appreciated
Patio doors. Lads arrived early, and set to work quickly and efficiently.
Left no mess, and did a very professional job..
Workman ship excellent.
Work completed 28/11/15.
Thanks for the review Mrs. Saltfleet good to hear we did a good job
A little over a week ago we had 8 windows, two external doors and French patio doors installed. Our fitting team consisted of Nev and Jason who turned up on time and worked diligently to complete the work over two days whereas 3 days had been scheduled for the work. The job was performed to a very high standard and since then we have been enjoying the benefits of our new quality windows and doors. We no longer suffer from draughts and condensation which had been a source of great frustration prior to having the work undertaken. We are greatly appreciative of the assistance of Neil Henshaw in helping us in the planning phase, particularly the fact that he respected our wishes not to be subjected to a hard sell. Our only criticism is that on the first day of the work we were visited by members of the EYG marketing team who initially advised that they were just checking on progress of the work but then attempted to sell us further products followed up by annoying follow-up telephone calls. These team members did not appear to know the work we were having done and unfortunately were not good ambassadors for the company.
Thank you for the review Mr Thompson we will pass on all your comment to the staff involved
We had a front porch done by EYG and from the quote to the installation we have been highly delighted , the gentleman (Derek) who gave us the quote wasn't pushy and let us decide in our own time he went through every detail with us and made sure we were fully satisfied before we committed to a sale . The surveyer who came to do the final measurements arrived punctually and again ran through the details and as we had decided to change the glass he sorted that out for us to. We were kept informed by phone of the installation date ( November 12th ) as well as post . The 2 men who fitted it arrived on time and did the job in record time ( half a day ) they were polite and didn't leave any mess at all . I would reccomend EYG to anyone who needs any home improvements done without hesitation and if we need anything else doing our first choice will be EYG .
Thanks for the lovely review Mrs Wass, we will let the Lincoln team know how pleased you were with the job
Had a new bay window fitted, last Friday 27th November as ever, excellent service, and no mess, they were here at 8.40 and gone by 12.00, very efficient and courteous, have used this Company before, for French Doors, and an Orangery. Would strongly recommend them. Never had any problems with the service provided.
Thanks for the review Miss Parkinson
I have just had my soffits and fascias replaced by Tim & Ian from the Scarborough branch on 1st December 2015 The weather was terrible but they were excellent and did a great job, even replacing some cement that was in need of attention. They were very tidy and did a veryprofessional job. They were on time, always curteous and apreciative of the odd cup of coffee. Very satisfied customer.
Thanks for the review Mr Coote, we have passed on your positive comments onto Tim & Ian
I have just had my soffits and fascias replaced and your team of Tim and Ian have done a very good job. They got on with the job and completed a 3 day job in 2 days which was a big benefit to me. The guys were polite and they have produced a great job which I am very pleased with. And they left the place clean and tidy when they left. Very satisfied customer.
Thank you for the review Mr Broderick, we will pass on your comment to Tim and Ian
After thanking the men for the installation I went upstairs to inspect the work which they had done. On inspection I noticed that the windows which opened inwards were catching each other when fully opened in the tilt position, also I noticed a small mark on the bottom of the window, when i looked more closely the PVC looked as though it had been chipped, it was too late to inform the fitters as they had just gone, I know I should have checked before they went back having windows previously installed by EYG and had no issue's I just assumed the same with this one. At the cost of this window I don't expect any damage or misfitting windows, and i didn't expect to contact EYG within the first hour to complain abut this problem. The reason for one star is because of and also another issue not connected to the fitting or quality, this is one household that will l never use EYG again.
Excellent service. The windows were installed with care and any issues or questions were answered effectively.
Thanks for the review Mrs Hobbs
Credit to the two installers Damien & Lewis from Scarborough who did a very professional job of installing two large upstairs windows yesterday, despite the fact that this would normally be a three man job due to the weight of the panes.
They completed the installation before nightfall and cleaned-up fully before they left.
It would have been helpful to them if their office had mentioned that they were removing (as well as installing) double-glazed panes, as this delayed the extraction of the old windows.
Thank you for the review Mr McKinney, we will pass on your comments to Damien & Lewis, I will also pass on the comments to the installation office for future reference
Dean and conna were two super workers who are a credit to EYG so polite and efficient can't fault them Would recommend your firm without hesitation. They arrived when they said they would and got on with the job what ever the weather Work finished as scheduled
Thank you for the review Mrs Laurie I have passed on your lovely comments to Dean and Conner
Replacement of 3 existing double glazed windows. Workmanship was excellent and a credit to the two man team, who arrived punctually at 9.00am, they put down lots of protective sheeting on carpets and furniture. Both men (Ally Campbell and Michael Gillan) were polite and very helpful and were a credit to EYG. Please can you arrange to have the same team programmed to do the next phase of the work which is to be carried out early next year. The present work was completed on Friday 13 November 2015, the finished windows are superb.
Thank you for the review Mr Wilkinson, We have arranged your request that you have the same fitters for your next project
nice lads customer friendly did a very good job and a credit to eyg . I would recommend the firm to my friends for the quality and service provided by all staff.
Thank you for your review. If you are thinking of recommending us why not make some money out of it, have a look at our Recommend a Friend page http://eygwindows.co.uk/recommend-a-friend
I am very pleased with the work completed on out house. All the mess was tidied up and the overall result looks professional.
Thanks for the review Mrs Norton
10 windows and a bay. The two lads worked for 3 days, tidying up as they went. The work completed to schedule, today and the windows look really good, and the house feels warmer and quieter, the view outside is so much brighter too, even though its November. I Hope they perform well in the wind and rain and colder weather as winter approaches.
Thanks for the review Mr A , the windows will keep you warm as winter approaches!
Excellent work throughout. Precise and professional.
Thanks for the review Mr. Hollingworth
We have been customers of EYG for more than 20 years, At our previous address at the Londis Shop on Manby Crossroads, Grimoldby, you fitted us with a bow window and a new Front door. We were impressed with your responsible attitude, you replaced the door panel at no cost to us when it went "yellow". Since we came to Louth, you have again done work for us, making sure we have received satisfaction. Thank you
Ps We did thank Tony for sorting out a" Blown" panel on one off the sliding patio doors, You do have some good staff, although I am not sure that the Humber does not sometimes prevent your left hand from knowing what your right hand is doing. R.A. F
Thanks for the review and loyal custom Mr. & Mrs. Frankum
Excellent service and beautiful result! loving my new conservatory :-) completed early and great workmanship. Finished end of October 2015 and is being used daily. Wish I had it done years ago!
Thanks for the review, enjoy your new conservatory
Very pleased with my windows, excellent quality, the fitters got on with the job and were very polite, they didn't leave any mess at all!
The work was carried out 1st October 15
Glad to hear our team were neat and tidy! Thanks for the review
AFTER A COUPLE OF MINOR HICKUPS OUR NEW REPLACEMENT CONSERVATORY IS IDEAL FINISHED TO A HIGH SPECIFICATION AND WELL PLEASED WITH THE FINISE RESULT
THE FITTING TEAM WERE FIRST CLASS Dave, Gill. @ and the younger lad whose name has slipped my mind (sorry) also DAVE WOH CAME TO SORT A SMALL PROBLEM QUICKLY AND EFFECENTLY (PROBLEM WAS IN THE MANAFACTURING PROCESS)
OVERALL A GOOD SET OF MEN WHO GOT ON WITH THE JOB AND COMPLEED O A HIGH STANDARD VERY PLEASED WITH FINISHED RESULT
Thank you for the review Mr. J. Haddlesey we will pass onto the fitters
The house has been fitted with all new windows also a new back Composition door. The house looks brighter and feels warmer.
Thanks to Ben and Lewis who completed fitting the windows and door. They did a great job also cleaned up after themselves! It wasn't an easy fit for them because my husband fitted the old hardwood frames and never intended them to come out. So well done boys!!
Everybody who contacts you from EYG are always courteous and helpful. No job is too small for them!
I have recommended EYG to my daughter who is thinking of having new windows, doors etc fitted!
Thank you for your review, we will pass on the great comments to Ben & Lewis. If you are thinking of recommending us why not make some money out of it, have a look at our Recommend a Friend page http://eygwindows.co.uk/recommend-a-friend
We had a new front door installed to replace the draughty old one. The work was done efficiently in about half a day and the house was left clean (just a bit of debris in the front garden). Our only complaint is that afterwards, in the space of about three days, we had two visits, one asking us what we thought and another asking if they could take pictures, and two phone calls asking us if they could come to give us a quote on new doors and windows. It was a bit irritating to have two people at the door (why not combine those visits) and phone calls which made it seem that they didn't tell the call centre that they had just installed a door for us and not to call immediately after asking to give quotes. All in all, very satisfied with the door, but they coul be a bit more organised with the sales pitches and after sales.
Thank you for your review, we take on board the feedback on after sales and will look at how we can improve
All done and dusted. The house has had a face lift and looking good !
Thanks to all involved with special mention to John and Jon who completed the windows and doors.
The faults in the utility room door were rectified with minimum fuss
Everyone I had contact with, by phone or in person was courteous and helpful
I would highly recommend EYG Home Improvement
The work was finished October 29th 2015
Thank you for the review Mrs Throp, really good too hear your feedback, we will pass onto John and Jon
I had a dilapidated sunroom knocked down to the bricks and a insulated sunroom/ conservatory rebuilt.
Very impressed from the beginning with a letter sent informing me of the proposed dates and work which would be carried out and it was spot on to the tee. The workers arrived early and prompt at 8 am and as I wasn't living at the house at the time I gave them a key which they returned upon completion.
It wasn't an easy job for them given the heavy joist they had to put up but it was completed on time and all rubbish removed.
Fabulous result and I am delighted with my new sunroom.
Trusting, competent and finished to a high standard.
Thank you for the review Miss Marshall, enjoy your new conservatory!
Very pleased and satisfied with the installation of my new windows & doors fitted by EYG. Look great and the team of Damien & Lewis worked very well together, prompt, efficient and cleaned up effectively every day. Would recommend to anyone !
Thank you for the review Mrs Batterby, recommend away!
This year we have had nine windows and five doors installed by EYG over two properties.
We cannot fault the workmanship from the initial contact, to measuring and then the fitting. All the staff we have come across have been courteous and hard working.
All the staff have kept to the times agreed.
Thank you for the review Mr Roberts, we are very proud of our team her at EYG and it is always nice to hear our customers reinforce that
Thanks to Nev and Jason who fitted our windows and French door. They were totally professional and dedicated to their work, hard working and very friendly .
Thank you for the review Mr. & Mrs. Smith, we will pass onto Nev & Jason
A first class installation of our roofline, all Soffits and fascias. The team of two worked tirelessly to complete a very impressive job, very tidy and helpful. Would recommend to anyone.
Thanks for the review Mr. Grainger
Bob & Chris from EYG just fitted Windows and doors.
Impressive , very professional and very high quality product. Would recommend .
Punctual and polite.
Thanks for the review Mrs H, we will pass on the feedback to Bob & Chris
Replaced wooden framed bedroom windows with UPVC double glazed units.
Done October 2015
Done to time as arranged.
Workers & surveyors punctual and pleasant.
Protective sheeting from entrance to work area extremely thorough.
Finished Quality good and will use again for other rooms.
Thanks for the review Mr. Griffith, glad to hear you will be using us again
What I like about EYG is that if there are any problems they always come back and put it right, no matter how small. I have always found the staff courteoous and polite, get on with the job in hand and clean up afterwards.
Thanks for the review Mrs. Mannion
Fitter polite worked very quickly in replacing a new damaged pane
which was fitted four weeks earlier damaged on installation, am now awaiting a return visit
for another three inch scratch damage pane to arrive note these two damaged panes were
both on one new installation of seven windows and french doors, goods quality price not cheap
to receive two damaged panes on one order NOTN good at all= QUALITY CONTROL NEEDS TO BE IMPROVED I FEEL- ALSO CUSTOMER SERVICE BY MANAGER leaves a lot to be desired o reportING problem he inferred i was a liar and that my window cleaner was not telling the truth rubbish.....because of my treatment being told warranty only exists if they say so!!!!! I am to get my second pane now-- disgusted at treatment and due to this they lost another bay window order of just under two thousand pounds- civillity goes a long way in business- AND COSTS YOU NOTHING !!!but then he is a manager not an owner as myself.....FITTERS ARE GOOD IN RESPECTS THOUGH --CONCLUSION RETRAIN YOUR MANAGERS!!!!!!!!!!
Good Morning Mrs Budd - we obviously want to investigate this further, Chris from our Nottingham branch will be calling you today to find out more many thanks EYG
Fascia & Soffits replacement to house and garage completed by Andy and Josh .
The work has been finished to a high standard
They were unfailingly cheerful and hard working to complete the work on time despite one or two hiccups (not of their making ) They were professional and courteous at all times.
Work carried out September 28th- October 2nd
Thanks for the review Mrs. Throp, we will pass your lovely comments onto Andy & Josh
We have recently had an Orangery built by EYG and would like to express our complete satisfaction. From the initial building work to fitting out and plastering we were impressed with the quality and dedication of the workers. The care given to achieve the closest match possible to the bungalow's existing brickwork has impressed everyone. Since completion the couple of small issue we have had have has been rectified swiftly and efficiently. We sing you praises and offer our heartfelt thanks!
Thanks for the review Mr. & Mrs. H, we hope you enjoy your orangery
We had French Windows fitted on the 30th of September. The two workmen , Norm and Jay , started work as soon as they arrived. They were a great team and did a very professional job left no mess whatsoever. We are very pleased with their work and with the doors. We will definitely use your company in the future and will recommend you to our friends and family..
Thanks for the review Mr. & Mrs. McNicholas we will pass this onto Norm & Jay
We had 7 windows replaced by EYG on 21st/22nd September in a cream mock sash style and we could not have been more pleased with the result. The two men who carried out the work were punctual, polite and very tidy. The work was carried out with great efficiency and was completed just after lunch on the second day.
We were so pleased with the work that we have ordered fascias and soffits to be fitted in the new year.
Thanks for the review Mr. & Mrs. Fletcher and the repeat order
I was very pleased with the standard of workmanship . They were punctual , had the job done very quickly and left no mess at all. The work was completed one 10 September 2015. I would and already do recommend EYG.
Thanks for the review Mr Bennion and the recommendations
Replacement sliding patio doors.
The two men who turned up were punctual, well presented and courteous. The whole job took just under 3 hours. They were very professsional and tided up perfectly upon completion.
The new doors are great, and the installation was perfect. Thank you EYG
Thank you for the review Mr Bayston
The project was fitting complete new windows and doors and replacement of wooden soffit boards.
Thank you to EYG for an excellent job fitting a full house of windows, new front door, french doors to rear,fascia and soffits. The team were here for 8 days, they were clean, tidy and efficient. I have had so many positive comments from neighbours about how good my house now looks, EYG took time to fit the windows and doors, the whole finish is excellent! A professional job from start to finish.
The windows were installed in July and the soffits were done in september.
Thank you for the review Mr Suckling, really pleased you are the envy of your neighbours! Many Thanks
Excellent products - Windows and Utility Room Sliding Door..
Thanks to Bob & Chris for the work undertaken - would recommend you to any customer.
Thank you for the review Mr. & Mrs. Stout
Pleased with work carried out by Dave Farr, when fitting new facias, soffits and downpipes to my home on 28 September 2015. Dave was pleasant, courteous and explained to us clearly everything he was about to undertake. He did a good job, in keeping with the high standards we have come to expect from EYG.
Thanks for the review Mr. Bonney we will pass on the good feedback to Dave
Thanks to Stevie and Robert for replacing our kitchen window which was quite challenging for them and they made an excellent job of it.
We are very happy with the service we have received.
Thanks for the review Mr. & Mrs. Whitmore
Thank you to EYG for an excellent job fitting a full house of windows, new front door, fascia and soffits. The team were here for 4 days, they were clean, tidy and efficient. I have had so many positive comments from neighbours about how good my house now looks, one neighbour had another firm fit his windows full house with windows in 1 day and he could not believe the time and energy EYG took to fit the windows and how much better mine look, the whole finish is excellent!
Thanks for the review Mrs Ollett
Jon Arnold and John Siddons windows and doors installation team were second to none.
The quality of workmanship was excellent, and consideration of impact our internal décor very clearly shown. The team were very polite and had excellent communication standards. They kept me informed of the multi-day schedule and were happy to explain what was being done.
Housekeeping was excellent - with a clean as you go approach.
I believe Jon and John are a credit to EYG and great representatives of the company.
I chose EYG for quality of units and installation. The units supplied met the first criteria, Jon and John delivered the second.
I would recommend Jon & John to anyone considering EYG windows and doors installation.
Thank you Jon & John for a great service!
Thanks for the review Mr Dooley, we will pass this onto Jon and John
STEVEN SWAIN's team were excellent, polite workers delivering good, clean work. I would be most glad to recommend them to any other customers.
Thank you for the review Mrs Welsh, glad to hear our team are doing a great job
I had my faciers done, by Mike Harper and his team they were excellent with their work, they were extremely punctual and courteous with their work and i would recommend your company based on their work to any of my family and friends who need work that your company provides. I was very very pleased with the finished result and will use this company again. The work was done on the 3rd of september 2015.
Thank you for taking the time to review us Mr Brockwell, we really appreciate the positive feedback
MY FITTERS SWAIN AND ROVETTO WERE VERY TIDY WORKERS, THEY DID THE JOB VERY WELL REMOVED ALL THE OLD WINDOWS AND SWEPT UP TOO.
I WOULD RECOMMEND THESE TO ANYONE WHO IS AFTER A GOOD JOB CARRIED OUT WITH MINIMUM MESS AND HAVE POLITE MEN ON SITE.
THEY FITTED ME 7 WINDOWS AND FRENCH DOORS AND DID NOT EVEN STOP FOR TEA BREAKS
I WOULD RETURN IN THE FUTURE IF I HAVE MORE WORK TO BE DONE
IF YOU RATED 1-10 THEN THESE CHAPS EARNT A 10
Thank you for the lovely review, enjoy your windows and doors, hope to see you again soon.
We have used EYG in two different homes over the past 15 years for windows, doors, porch/conservatory and solar power installation.
Workmanship is generally very good and the product quality is excellent. The various teams have always been punctual, despite the distances that have had to be travelled.
The latest photo-voltaic solar panel installation, in June of this year, was well-planned, efficiently installed and we could not fault the workmanship.
After sales service is also very good, a standard that others would do well to emulate!
Thanks for the review Mr Duerden, we work really hard on our after sales support so great to hear it is paying off!
Replacement Fascias, Soffits, Guttering and Front Door - Work completed 26th August 2015
We could not fault the fitters who were friendly, hard working, punctual and very tidy. The product seems to be a good quality and we are very pleased with the workmanship.
Thanks for the review, our fitters are an excellent team, we will send over the feedback to them.
2013- Windows/Doors replacements. Excellent workmanship very polite and had a professional job done
2013/2015 -Conservatory Roof replacement. This was a Disaster, Workmanship appalling; continuous call backs to correct faults which took a total o f18 months; . there were many cancellations waiting for parts etc.. Some of the fitters just didn't seem to know how to solve the problems and just kept filling everywhere with sealant. Goodness knows what will happen if all our sealant cracks up. If the job had been done correctly in the beginning this would have been unnecessary This was a new design of roof put on our existing framework and in our opinion definitely was not a suitable replacement.. It was a complete nightmare for 18 months. We get continuous numerous phone calls some weeks more than once; asking for more business absolutely fed up with it!
Hi Mr & Mrs Smith - we are sorry to hear about your problems, could you please email us at firstname.lastname@example.org with your telephone number and address so we can investigate this further - Many Thanks
made agood job of fitting patio door. only gripe I have they left a half brick sticking out at side of door!
Hi Mr Bradshaw, sorry to hear about your problem with the brick, can you contact email@example.com and we can get this sorted for you (apologies for late reply we only have just got the ability to reply on this site)
Replacement windows and doors.
Very impressed with how well the installation went. Minimal disruption and excellent workmanship.
We are really pleased with the work that has been carried out.
Fast, clean, professional.
Patio doors, sofits, facias and gutters
Soffits and Fascia's fitted over six years ago with a ten year warranty !!,
Good job they came with that .
Finally after six years and constant phone calls the jobs been done to our satisfaction, not falling down and the rain water running in the right direction of the downpipe !!!
In the process of fixing the said soffits , some roof tiles fell onto our conservatory roof causing two holes . EYG said they would fix !!
Fitters been to measure up the said roof, some six months ago ?
still NOTHING !!
Would i recommend this company to anyone ?
NO. definitely not. Hope this helps.
New doors and windows throughout. The work was completed in July 2014. The quality and soundproofing of the windows is excellent. The finish on the inside and out is fantastic. The fitters were extremely efficient, tidy and polite. Out of all the different workmen we have had at the house over the last six months since being flooded these were the most professional.
After sales service has also being good. We found that one of the doors didn't shut as well as the others and it was rectified within a week.
I would highly recommend this company.
New door pannel as upvc had separated from glass allowing rain water to pour inside door. Fabric had also cracked. Within guarantee period.
Good workmanship but the quality of the leaded glass is nowhere near that of the original that I paid £1400 for.
Punctual and courteous.
6 June 2014
Your installation team ,were an excellent pair of craftsmen.
I cannot fault their attention to detail throughout and the care they took in and outside the property.
Your products are of an excellent standard,but as you will agree, it is the standard of installation on which the overall job is judged and on this occasion the work was exemplary.
We've had all our windows, doors, guttering etc. replaced by EYG. We found the workmen polite, courteous, and very tidy. The quality of the work was excellent and we really liked the softer styling of the bleeding and window encasements. There were, apparently a few scratches on one window pane (we couldn't see them) and the glass was duly changed.
When fitting the windows, the surveyor missed a crack above the window caused by the previous window installer. So the company removed the faulty brickwork, put in a steel lintel and replaced the bricks, entirely at their own cost and with no real disruption to ourselves.
We had our guttering replaced a while ago and in between the quote being made and the bill needing paying, the VAT rate was reduced and so was our bill accordingly.
Only giving 4 stars because at our previous house our windows had a large vent option as well as a smaller vent opening ( difficult to explain really) which EYG windows didn't.
We have used EYG for several projects including door and window replacement and a large conservatory over the last 15 years - always excellent quality, professional workmanship - tidy and clean. Turn up when expected and explained all stages of the installation 10 year guarantee just the icing on the cake - I called about a problem with the front door 7 years after being fitted and they were out the next day
Wish I had found these reviews before buying sliding patio doors from EYG. Our builder had used them in the past so on his recommendation bought the doors. The salesman was a bit keen but the quote was competitive. Three weeks before they were due to be fitted was told it would cost an extra £249 for the white woodgrain finish, which we did not pay. Also charged £50 surveyors fee - no mention of that on the quote - which was given over the phone and we insisted on a written one. We discussed low threshold, which did not happen so our builder had to lower the frame, compromising head height. We discussed trickle vents which did not arrive, but sent on request, cheap rubbish. And to top it off the patio doors slide on the outside not inside as others do , so not been able to find a fly mesh to fit them or fit a dog flap. Total waste of money. DO NOT deal with this lot!
Well what a shambles of a company. I purchased two doors from them one of which was a wood grained front door. It was installed, the panels were different shades and it was replaced three weeks later.
Last December (2013) the lock failed on this door, their fitters came out and broke it open in a comedy of events between Jan - Feb. The door was replaced yet again in March and the fitters have left it all out of squre and difficult to operate. A fitter came out last week to rectify problem only to inform me he couldn't do anything.
Despite repeated phone calls to the company over all this period, not once has a manager contacted me nor have I received an apology.
POOR PRODUCT, VERY POOR WORKMANSHIP, APPOINTMENTS CANCELLED AT SHORT NOTICE, CUSTOMER SERVICE NON EXISTANT.
NEW FACIA AND SOFITTS , GOOD WORK FORCE GOOD JOB DONE THANKS, PRICE NOT TOO BAD,
Only interested in you when you initially buy/have products fitted. I first reported the doors I had fitted (in 2009) had faded and the hardware had failed, ten months ago. I am still waiting for this matter to be resolved. After waiting for repairs, repairs not being satisfactory, replacement doors eventually being supplied, the front door being cut rough at the bottom, another repair suggested but not carried out as they decided on the day this wouldn't work. All these visits being six-eight weeks in between. I agreed to a further repair rather than waiting even longer for another replacement door which I would be entitled to. After waiting another six weeks I rang today, as I always seem to have to ring them, they know nothing of the repair on their system and I am waiting for a manager to get back to me. The aftersales/warranty of this company is dreadful, the time waited is dreadful and the resolution of problems, still not yet complete, is extremely poor. Would not use them again.
New conservatory, on existing dwarf wall. To retain old grape vine (hard pruned in advance of start of work).
Excellent and professional throughout.
Work completed Friday 21st March.
This summer, the vine leaves along the roof will give excellent dappled shade from sunlight.
Excellent work by both fitters. Generally took care of my décor with no damage having to repaired. Indeed a small scratch on one of the window panes was found by one of the fitters which I had not seen. This will be replaced soon. The only reason five stars could not be given is that they made a mess of the drive which took me two hours to clean up with my pressure washer.
Thank you EYG for getting something so right that other supposedly leading window manufactures couldn’t …
I salute you I couldn’t have wished for more.
You have the ultimate A Team, They are the jewel in EYG’s crown they did everything I asked for and involved me every step of the way.
Bricklayers and plasterers…Father and son John and Steve
Window installers … Carl and Lee
On time… arrived when they said they would
Hard working… never stopped
Clean… left every night a tidy work place
It is so refreshing to have something followed through from beginning to the end without problems
Mrs D Ainsworth
I cancelled the original installation on the morning it was due (05/12/2013) due to 70mph + gale force winds. EYG re-scheduled for 10/01/2014. The Installation team arrived slightly early at 0900 as opposed to 0930 but I was ready for them anyway. The men were pleasant and courteous took care of the surrounding areas during the fitting of two patio doors. I was very pleased with the work there being hardly any dust, dirt etc to clear away and little if any disturbance to the existing decor. With the weather as it is I've had little opportunity to use the doors but don't expect any problems with that aspect
10 windows, Front door and patio doors, time estimated three days, arrived on time, all workmanship first rate, left NO mess both the guys were polite at all times, did a fantastic job, treated us and our house with respect.
Martin and Anthony, from Nottingham, thank you both very much for a fantastic job, we would recommend you both and highly rate the work you carried out for us.
work was carried out between 22 to 24 January 2014.
New windows installed 7 in total.
Workmanship very good from start to finish, removal of old windows & fitting of new first class, would recommend the two fitters to anyone.
Arrived at time they stated & were always pleasant & they cleaned up when finished, very little for me to tidy up.
Work was completed in December over two days.
One year on from having a new conservatory fitted and we are still having issues with this company.
There is a total lack of comuncations with the company and their customers.
I have just spent New Years day constanly emptying 10 bowls which I had to put down to catch all the rain water from the roof leak, beacause the fitters used the wrong sealer for glass roofs.
Customer Services are not there for the customers, they are just a sales team.
I am still waiting for somebody to reply to my e-mail.
One unhappy customer
Great product, but lack of info between ordering and production meant that the opportunity for fitting was missed. I then had to get a third party to fit door and window and they were rubbish. However, EYG did provide support which resulted in the job getting done some 2 weeks after it should have been completed. get the comms between depts right and it would have been 5 *
REP WAS VERY GOOD, WELL INFORMED POLITE, RESPECTFUL, ON TIME
we have now had our orangery and back and front doors for a year now 2012
apart from a few initial problems which were sorted out promptly we would
highly recommend this company
the workmanship is of a high quality they were courteous (the only problem was we live two hours from hull which meant the arrived at ten o'clock and left at two so it a little longer)
All workmen were punctual and courteous
The work was carried out in May/June 2013
Exellent product/service and warranty we had trouble with 2 blown glazing units and they where replaced within 2 weeks
New Patio Doors in the Kitchen
Large conservatory ordered 1st April, completed 2nd July 2013.
Good workmanship. Couple of small faults, but quickly rectified.
Polite and friendly.
Conservatory. Workmen very good. Excellent job. Very puctual and courteous.
Replacement of a hardwood door with a new composite along with two ground floor windows.
Quality of manufacture and fitting were excellent, home is quieter and more secure.
I was really pleased with the results.
New upstairs windows one of which was triple glazed and new composite front door.
Great customer service from James from your Leeds showroom.
Workmanship excellent. On time and cleaned up well even when I offered to help.
Work all completed in timescale April 2013.
Will be considering some downstairs window in the future and will be calling on your services again.
We recently had a full house of UPVC windows fitted by EYG. This included some awkward bay windows and difficult fittings. The two fitters who installed the windows were absolutely great!
The job was clean, they made no mess or damage and the finish is better than I even expected.
I was really pleasantly surprised that from start to finish, it was easy and no hassle. I would have on hesitation in contacting EYG in the future or recommending them to someone else.
Also, although we did not ask them to 'price match' cheaper companies, their price was very competitive and we felt really good value for a really good job!
5 replacement windows.
Terry and Scott did a fantastic job, along with Steve the plasterer. All three of them worked very hard and I cannot recommend the quality of their workmanship highly enough. They were were a pleasure to deal with.
Work completed June 2013.
Very good. The workmen were punctual, efficient and courteous
The work was done May 2013
7 windows & 1 French double door
The 2 lads that came was very good at their job, arrived when they said they would was very professional in all aspects of their work.
The job was about the beginning of June.
I did actually send an email immediately after the works were completed, complimenting the workmen on an excellent job. Punctuality, courteousness and workmanship of the highest quality carried out. The work was completed approx. April 2013.,
Garage Conversion and Front Door extension. June 2013.
Very pleased with the quality of work. Project started and completed on time. All the craftsmen were friendly and helpful and perfectly happy to discuss details with two very picky homeowners!
Request answered promptly and with a friendly service
Although the intial fitting was ok - I was left with a scratch to the window panel, damage (hole) puntured to the eaves and a wobbly knocker - which I had to arrange to be put right.
The engineer (after a few weeks of chasing the company to arrange) however was very good and made good all the repairs.
Windows throughout the house.
Very good workmanship.
Yes they were a very nice couple of lads.
EYG fitted a new door and side panel for me, it wasn't cheap, but the customer service was excellent, it was all well planned, everything on time, the two pleasant lads that turned up and installed it were incredibly quick and efficient, taking just a couple of hours or so, leaving a nicely finished installation and absolutely no mess. I had no tidying up to do after they left. I was then visited later on by another one of their guys to check up on the work they had done and to make sure I was happy with the installation. I recommend them.
I have had my EYG conservatory 2 years now and still love it, I use it every day .I can well recommend EYG, the install was done in stages with various expert tradesmen who did wonderful work ,no botch jobs, they were punctual ,courteous and cleared up after themselves. I did not have to chase EYG for anything they did all the arranging at times to suit myself and my husband and we got the conservatory on a special offer at the time. it was money well spent.
I would like to say how grateful I am for the immediate repair of my patio door on Monday. Your service was so efficient and I was impressed that it was carried out by senior member of staff at such short notice. I am grateful as I am not as young as I once was and rely on the goodwill of people at time like this. Once again, many thanks.
On behalf of the committee and all the Ravenscourt residents I would like to extend my sincere thanks for a very successful installation. The team were courteous, friendly and very helpful to every resident which made the experience much less stressful. The windows are superb and we are very pleased with the quality and the overall appearance. Thank you again for your very informative talk at our AGM which answered all our questions regarding the installation and well done to the team for an excellent job!
Having just had 19 windows (about to have 20th) and a door fitted at Church View, we wanted to thank you for the very professional job from first survey, measurements by Alan, and fitting by Adrian and Kevin. Adrian and Kevin amazed us by the speed and accuracy and care of fitting the windows, and then their clearing up afterwards, all done cheerfully and helpfully. Thank You!
Thank you very much for the generous cheque you sent me, which I received this morning. I have been very happy with the work done replacing my old windows with the UPVC. It was a very pleasant surprise when I heard I was to receive a cheque for recommending you to my neighbours.
What a great team! What great representatives of the firm you are, a great job, well done. It was a pleasure to meet you and I hope you can come back soon!
We are absolutely delighted with the work and the final result is beyond our expectations and we look forward to many years of enjoyment in our new conservatory. We can only say that all our dealings with the staff involved have been excellent they are extremely friendly, approachable and knowledgeable and it is clear that 'a pride in the product' is displayed by all at EYG.
We recently had our porch replaced by EYG and are delighted with the results. The workforce arrived when they said they would, completed the work faster than predicted, were courteous, respectful, and tidy and left us with a product that we are extremely pleased with. Having gone through a process of meeting a number of potential suppliers for this work, we have proved that value for money does not need to compromise quality and satisfaction. Thanks for a job well done!
We are so pleased with the whole expirience with EYG Heatseal that I would have no hesitation in recommending you to anyone.
Many thanks once again & best wishes to all at EYG Heatseal
We just wanted to confirm how pleased we are with the new windows from you.
Also what a very professional job the two men did who put them in.
Thanks you so much.
I recently had new windows and a conservatory from you and would like to say how pleased I am with the job and what a good team did the fitting, from footings up. I would particularly like to mention the window fitter called Shaun (working with a young lad called Danny). Shaun was extremely polite and accommodating and worked around my elderly father. I would gladly recommend you company to others
My husband and I feel we must write to you to tell you how delighted we are with our new French Door fitted 15th September. The two fitters, Richard and Luke were excellent clean workers and very pleasant people. This is the second time we have used your company and if in the future we need anything else we would choose your company, and recommend you to others. Once again, thank you for the excellent work done.