We have had our windows fitted over the last two days by Paul and Andy what polite hard working efficient workers these two are. They made sure we were happy with each room as it was finished which was appreciated. The windows look good and we are very happy with the finish. The bathroom has to be finished tomorrow and job done. Thanks again guys for a great job.
Company Response
Thank you for taking the time to write this review, we will pass on your great feedback to Paul and Andy - Thanks Nicola EYG
Despite atrocious weather conditions (gale force winds&horizontal rain) Phil and Ryan stayed positive that my new gutters, sofits and facias would be done within an acceptable time and they were !! The workmanship and quality is brilliant. The bungalow looks super with the black guttering.
From making an appointment with Dave in Louth, meeting Matt the Sales Representative, having the survey done and having 'The Boys' do the work everything was done without fuss and in a very courteous and efficient manner.
I would certainly use EYG again and recommend them to others.
Company Response
Thank you for the fabulous review Becca we really appreciate it and are so pleased you love your new look bungalow.Thanks Nicola EYG
We had new bedroom windows fitted by EYG around three years ago and we were so pleased with them we had no hesitation in contacting them again when we needed our living room window replaced. As expected, the service was excellent, everyone was so friendly and answered all our questions. Another job well done.
Company Response
Hi Sarah :) Thanks for the review, you made a great choice investing in new double glazing as this can help to make your home warmer, quieter and more secure.
Thanks - Ben EYG
We have recently had our fascia's, soffits and guttering done with EYG Hull and the service throughout has been great. From the salesman that came to quote initially, the lady in the showroom who provided further guidance and the excellent team that came to do the work, everyone was very helpful during our buying journey.
In particular, we would like to thank 'Terry & Connor' and Dillon, the team that came to fit the products. Not only were they very professional and courteous, but they were very patient with us when we kept asking questions about what they were doing. We are very pleased with how our new fascia's, soffits and guttering look - it is a great improvement on what was there before.
Company Response
Thanks for the review! You have made a great investment in new fascias, guttering and soffits, keep all weathers at bay - and improve the kerb appeal of your home in an instant! Great choice, we will let Terry and Connor know they have done a brilliant job :)
Thanks - Ben EYG
Facias fitted appear good quality.
Shame the workers didn’t clean up after themselves. My windows, the ledges and paving were filthy.
No follow up call to ask if everything was ok?
We specifically asked that the wooden fascias (our property) were left for recycling.
It was annoying to receive a txt for payment without a follow up call to check all was ok.
I tried to resolve my dissatisfaction and even though it was admitted that an error in the paperwork was made unfortunately nothing could be done.
Company Response
Hi Cherry, we are very sorry to hear that you feel our after-sales experience was unsatisfactory, we will make sure this never happens again.
Thanks - Ben EYG
I had 3 composite doors a asset of french doors fitted. I have used EYG many times and yet again they didn’t disappoint. The fitting was by Gary and Jake, who were polite, expeditious , very tidy and basically good at their job. Very pleased.
Company Response
Thanks for the review Ian , Im sure Gary and Jack will be very proud to hear what a wonderful job they have done :) A composite Door is always a great way to combine security with style!
Thanks - Ben EYG
The service we received from the EYG team; Andy Brown and Paul Palmer were fantastic. The windows and doors fit perfectly and the service was nothing but friendly. It didn't take long to notice the difference the new door/windows on how much warmer it made the house.
I would like to thank Andy and Paul once again, you guys were great!
Thanks,
David
Company Response
Thanks for the brilliant review David!
We recently contacted EYG regarding replacement windows and doors at our new home, the service we have received from initial contact in the showroom to installation has been second to none. I must highlight the fitters Andy and Paul took great care and attention to small detail during the installation, ensuring a good clean job was made, they were friendly, courteous and checked with me every step of the way regarding our requirements. We are already noticing that the property is a lot warmer and there are no drafts in the heavy winds we have recently had. Great work guys its 5 stars all round.
Company Response
Thank for the great review!
New Patio doors and landing window fitted by Gary & Jack, who were polite, friendly and worked quickly despite it being a cold winters day. A nice tidy job, finished to a high standard and with the areas left clean, you wouldn’t know they had been - apart from the nice new units. Thanks guys 👍
Company Response
Thank for the great review!
Gary and Jack did an excellent job replacing the windows in our conservatory. Very meticulous, polite and hard working. It wasn't an easy project but they made it look easy.
Wouldn't hesitate to recommend their services.
Company Response
Thank for the review Keith and Judith!
Just had all new windows and doors fitted and I’m so happy with them, big thank you to fitters Mark & Damien both fantastic, reliable, really lovely guys and very hard workers did a great job would highly recommend. Also thanks to Ray who also did a fantastic job is reliable and very hard working. Thank you EYG
Company Response
Thank you for the great review Stacey!
I wanted a conservatory
I wanted a conservatory, I had searched a lot and found out it would be very expensive and couldn't afford it. I was disappointed until one of my friends introduced EYG to me and finally my dream came true!! They offered me an interest free, buy now pay a year later option which has made my dream come true in having the conservatory I've always wanted. Everything was great with it, staff very helpful, and it was done in no time. The installers were polite and kept my property in a good state whilst they were at work.
Thank you very much for everything. I will definitely use EYG again!!
Company Response
Thank you for the great review Brogan!
We have had a new composite door fitted.
We are very happy with the door & the service from EYG was very good. Everyone has been very helpful & professional from Barry O’Brien our sales rep to Mark & Damien our fitters. Barry demonstrated a good knowledge of the products.
Mark & Damien completed the fitting to a high standard & left everything clean & tidy before they left.
Company Response
Thank you for the great review Pete!
New roof for our conservatory fitted over the last three days.
Very efficient work from Jon and John.
They worked very hard and have taken away all the debris and left everything ready for the plasterer.
Company Response
Thank you for the great review!
New windows and door I've just had fitted are great, cant fault Eyg and their service.
Company Response
Thank you for the great review!
Excellent service, a problem with the beading was resolved ASAP with no quibbles and very good grace. The fitters Mark and Damien (a father and son team ) were very efficient, careful and cleared up after themselves, they were polite and a pleasure to have in the house. My new windows are lovely and I am very pleased with the quality and the service. Thank you EYG
Company Response
Thank you for the great review Charlotte !
Good communication, prompt service. Survey and fitting carried out on time. Very competitive price, and product was perfect for our requirements. Thanks to the installation team, Andy Brown and Paul Palmer.
Company Response
Thank you for the great review!
Mark & Damien arrived punctually and just got on with the job no fuss. Doors installed and all looking good and cleared up after themselves , and demonstrated the doors. We had a little trouble looking one of the doors so Mark made the necessary adjustments and all now perfect.
Company Response
Thank you for the brilliant review Mike!
Would highly recommend eyg, great experience from start to finish, will definitely be using you again for other jobs, mark and Damien absolutely brilliant pair , would have these 2 do all the jobs we need doing, always polite, and always tidied up after themselves, very professional
Company Response
Thank you for the brilliant review Stuart!
Excellent service. Slightly worried to begin as windows replacements should have commenced yesterd. We received a phone call saying fitter had phoned in sick so job was put back a day.
Glen and Andy arrived today and immediately set about the task. Shortly after another van turned up another two guys who stayed to help. At one time we had four Van's and a load of fitters all doing various bits.
6 windows replaced in a day.
Can't thank the teams enough. All pleasant, cheerful and willing to go the extra mile.
Will certainly use EYG again
Company Response
Thank you for the brilliant review Denise!
I cannot recommend EYG enough, from start to finish we had a perfect service. From the salesman to the surveyor to the fantastic fitters you were brilliant. No stress and no mess, they were all professional all the way to the end. We got a price that was really competitive and a standard of work that was flawless.
Thankyou to you all. Mr and Mrs Tattersall
Company Response
Thank you for the brilliant review Ruth!
All the guys where absolutley fab, they where all friendly, proffessional and hard working. I couldnt have asked for a better service. Both me and my partner are happy with their work. I've already recommened them to friends and neighbours as they deserve to have the custom.
Company Response
Thank you for the brilliant review Samantha!
Today we had some windows & two conservatory doors replaced by Mark & Damien. Rhett done a good job, very clean & polite. The cat flap was installed far too high with 19 cm off the outside step but most importantly the sales manager Jemery is grat to sort out a few minor issues with Dave from the installation team. Over all a very good job well done.
Company Response
Thank you for the brilliant review Peter!
Finally completed up date on our house. Last windows and doors installed by courteous and efficient team.
Company Response
Thank you for the brilliant review!
Mark and Damien were very professional and polite throughout and did an excellent job of replacing our windows.
Company Response
Thank you for the brilliant Review, i shall let them know how great of a job they have done
I am very pleased with the service I have received, I believe you sent the best people in your company too do the job! 10 out of 10! Thank you too Andy b and Paul p!!
Company Response
Thank you for the brilliant review! We will pass the message onto Andy and Paul!
I have been using EYG for my home improvements for several years. I am very happy with my new windows. The quality is excellent. Andy and Paul who fitted the windows were outstanding. They took great care and treated my home with respect. They made sure I was completely happy with everything when they had finished the work. I would highly recommend EYG
Company Response
Thank you for the brilliant review! We will pass the message onto Andy and Paul!
Mark and Damien were a very competent team,polite and skilled in the fitting of a new upvc side door.The product is well made,attractive and sturdy.My wife and I were delighted with EYG's efficiency!
Company Response
Thank you for the brilliant review! We will pass the message onto Mark and Damien!
Mark and Damien.
The two most hard working concitious and polite workmen I have ever had in my home.
They were helpful and payed so much attention to detail and perfection .
I can't praise them enough and will recommend these two to anybody . Many thanks for a wonderful service
Jane Wright
Company Response
Thank you for the brilliant review! We will pass the message onto Mark and Damien!
Sadly I will not use EYG again based on the work done to replace a polycarbonate conservatory roof with a hybrid roof. The fitters & plasterer were personable & polite but the job needed some thought & care that was lacking, resulting in a poor rough finish. It was eventually corrected but took 4 months to complete a job that should have taken 1 month maximum.
Many thanks to Tony & Craig for fitting our new patio doors, you are a credit to EYG.
You have done a fantastic job and we are so happy with the way you both were - very professional, polite and hard working, and not a bit of mess left when you completed the job.
We love our new doors, they look great! So glad we chose EYG 👍
Company Response
Thank you for the 5 star review Mr and Mrs Bell!
Paul and Andy fitted our new front door today! Couldn’t recommend them more they did it perfectly and it looks amazing! Thankyou
Company Response
Thank you for the 5 star review :)
Very pleased with our new Bifold doors and tilt and turn window fitted today by Mark and Damien. Excellent quality product and fitted well with no mess left at all. All seamlessly fitted and tidied up very neatly both inside and out. Would definitely recommend these fitters, demonstrated the use of the bi fold doors and windows too.
Company Response
Thank you for the brill review Caroline!
My door looks fantastic Lewis and Charlie were professional and polite and very clean tidy workers thank you
Company Response
Thank you for the brill review Kevin!
Just had all my windows & doors replaced. Paul & Andy did a brilliant job and it all looks amazing. My mom & dad had their house done about 3 years ago by EYG and they recommended them to me. I'm very happy and love the new windows and doors.
Thank you
Company Response
Thank you for the brill review Jo !
I had all my windows and doors replaced. They look fantastic. Paul & Andy did a top job. Very clean & tidy. The quality is brilliant. My mom & dad had their house done by EYG & they couldn't praise them enough. Their house looks amazing too. I will be recommending them . Thank you . Top job 👍👌
Company Response
Thank you for the brill review Jo !
Brilliant product, expertly fitted in a timely manner.
The fitters Mark & Damien were polite, always on time and always left things tidy at the end of the day.
Company Response
Thank you for the fantastic review Darren!
A very good professional service right from from initial visit and then second visit for the quotation, the surveyor and then finally the two young lads Connor and Callum who carried out the work heroically on a very cold, windy day last week.
Company Response
Thank you for the 5 star review!
Just had 5 new windows fitted, they are brilliant. The guys that fitted them worked really hard and did an excellent job.
We have had numerous work done by EYG over the years and would recommend them to anyone.
Company Response
Thank you for the brilliant review Mr. & Mrs. Holmes!
I have just had 2 new composite doors , 2 large bay windows , and 6 more windows done by Bob and Chris from EYG .
I cannot speak highly enough of Bob and Chris , ultimate professionals .
The workmanship is outstanding. The finish they have achieved on my bungalow is stunning .
I have had many compliments on the windows and doors , and that is testament to the standard of the materials , and quality of the fitting .
I wouldn’t hesitate in recommending EYG , and Bob and Chris .
Now awaiting new fascias and guttering to compliment my windows .
I have just had two new composite doors, 2 very large bay windows , and 6 other windows fitted by Bob and Chris .
I will be the first to admit , I have very high standards , and I’m not the easiest person to please .
I wouldn’t hesitate in recommending Bob and Chris . Their work is to such a high standard , exceptional ! They have been here all week , and their cleanliness matches their workmanship, excellent.
From start to finish , I have no complaints whatsoever. They have transformed my bungalow , and the compliments I have had reflect the standard of the work that has been done .
Thank you , Bob and Chris , and EYG , I will definitely recommend you all .
Company Response
Thank you for the brilliant review Joanna!
Last week we had the windows to the front of our property replaced, which included two very large bays, a single window and a large front door. We are extremely pleased with the quality of product and service we received from EYG. Our installers Mark and Damien are an absolute credit to the company. Their workmanship and attention to detail was of such a high standard, they are to be commended. Each day they left our home clean and tidy, working very efficiently as to cause the least disruption as possible. They were extremely polite, a pleasure to have around.
We would definitely use EYG again.
Company Response
Thank you for the brilliant review Tina!
I had some new patio doors fitted this week, Im very Pleased with the service ,
Dave and Mike arrived on time and got straight on with the job , very polite and worked very well as a team, They got the job done in no time,
Highly Recommended 10/10 for excellent service, by Dave and Mike Kind Regards Mr Johnson
Company Response
Thank you for the brilliant review Mr. Robinson!
Our conservatory is a delight!.The whole process went like clockwork; from the two Sales visits to the design, digging out and building the base and the final erection. The buiding teams were hard working and helpful leaving the site clean everyday they were with us. I would recommend EYG for conservatories on quality and price. Thank you everyone.
Company Response
Thank you for the brilliant review David! We are so glad you are happy!
Very bad experience with this company _ whole catalogue of issues that would take too long to go through. Had to write to one of the MDs for redress ultimately.
And now, 18 months later, I am SO tired of being plagued by calls from this company - had at least 13 calls since they finished a full house of windows and a door. There are no more apertures into which they could badly install any more of their products.
I feel harrassed and badgered by them.
Steer clear of this company.
Company Response
Good Morning Georgina
We received your email dated 07.10.19 to remove you from our call lists which has been actioned.
I have checked your contract and yes there were some problems immediately after installation, however we attended promptly each time and resolved all the issues.
We are not aware of any outstanding issues, however, please do not hesitate to contact us if there is anything else we can help with.
Many Thanks EYG
After being messed around by several other Double Glazing companies , we settled for EYG. Didn't get off to a great start, voice mail message left two days before they were due to start, Behind on previous job would not be starting until lunchtime on the agreed date. Received call around 2-30 on the actual day wouldn't be able to start until next day, very inconvenient, we were having every window and door replaced so the whole house was disrupted. Did arrive on time the following day. The dining room window was damaged, old one had to be put back in until the next day, when a replacement arrived. One bedroom window measured incorrectly, because it contained toughened glass we had to wait just over a week for a new one to be made, again the old one had to be put back in. That's all the bad points, on the plus side the work men were efficient trying to put right the surveyors mistakes. The work men altered the existing windowsill to fit in line with the new window, this they didn't have to do. Double glazing have now been fitted for around for weeks, very happy with the look and quality. Overall very happy just a shame we got off to a bad start! Would have given 5 stars if not for the bad start.
Company Response
Thanks for the great review Kerry!
Had some French doors fitted by these guys after approaching them in a garden centre in Lincoln. Came out when they said they would. Communication was good.
I actually delayed the fitting and didn’t get hassled at all.
Fitters were excellent and the product is also excellent.
There were a few follow up calls as I am upgrading my windows but they were respectful. I will use again.
Company Response
Thank you for the great review!
A very good job was carried out by Adam and Paul. they arrived exactly on time and were very quick and professional in fitting the window. The window itself is of very good quality and fits exactly. They cleaned up before they left and I am very impressed with the EYG service.
Company Response
Thank you for the great review!
Just had all of our windows replaced by EYG. Paul & Andy our fitters have done an excellent job, they were very professional, and also left everything clean and tidy when they had finished the work. They were also very nice guys. Would not hesitate in recommending them to anyone in the future.
Company Response
Thank you for the great review!
Rob and Jordan are lovely guys, very professional and considerate. They went to great effort to keep our place clean and tidy which was not easy as it was very windy and the dust was blowing everywhere. Can’t recommend them enough. Nicole
Company Response
Thank you for the great review!
Great service and quoting experience from Derek in sales, listened and delivered what we asked for in a timely manner. The surveyor was great and efficient in his work. Rob and Jordan were a great team and eventhough our windows were probably their most "challenging" job ever, they did it in the hottest week on record and did a fantastic job and kept us in the loop of any decisions that were needed along the way. We had a few bits to finish due to the complexity of job, but overall extremely happy with the service, quality of windows and level of work delivered.
Company Response
Thank you for the great review!
Could not be happier. We have just had all our windows and doors replaced in the grey profile inside and out and they have exceeded our expectations. The service received has been outstanding, from the initial consult by Matt to the fitting by Rob and Jordan. Any queries we had along the way were always answered and staff went out of their way to make sure we were happy. Would highly recommend them.
Company Response
Thank you for the great review!
We had our entire four bedroomed house changed from hardwood to rosewood with white UPVC on the inside, including a poppy red composite front door with murano glass and French doors to the conservatory. The quality of the work has been much admired and we have already ordered a conservatory refurbishment. The service was first class from Barry the salesman, Mark the surveyor, Paul and Andy the fitters and Steve the bricklayer. We are especially pleased with the new low threshold for ease of access.
Company Response
Thank you for the great review!
Have literally had a new back door installed by Paul & Adam today and can't begin to tell you how fantastic all aspects of this company's involvement has been. Started with Matt who came to see us at home to discuss the ins and outs, to surveyor checking prior to installation , to a phone call prior to installation to arrange date etc, then today to the guys turning up promptly, who were polite, precise in their work, (very efficient in the hoovering department on cleaning up ) and a polite phone call during installation from head office to ask if all was satisfactory so far.!!!! To top all that my door has replaced an old and long loved stable door , which I found invaluable when cooking in the heat of the kitchen, BUT , fear not, the new one does the same job and MORE ........it tilts middle window section AND opens top section fully. Oh yes, just when I thought stable doors were a thing of the past, not so for EYG . Thrilled beyond grateful and bigger bonus, this door will not need annual painting with wood preserver. Already planning to pass details to my friend ,who was told by another company she couldn't get a stable door in UPVC . .........she can now.
Company Response
Thank you for the brilliant review Mrs Croft!
Fitters who fitted our conservatory were first class. We were so pleased with it that we have ordered replacement windows from EYG.
Company Response
Thank you for the brilliant review!
Following a visit to the Lincoln showroom a rep called and discussed our requirements. Very pleasant not at all pushy. We ordered 8 windows and 1 door. Following a survey and being measured up we were kept informed of progress and given a fitting date and approximate time scale for job completion. Rob and Jordan arrived and were very quickly hard at it. The job took the time quoted to complete and a first rate
result. A very efficient team and a completely satisfactory result. I would recommend EYG if asked without question. Many thanks to all concerned.
Company Response
Thank you for the great review!
Just had every window ( 25 in total ) replaced with A+ rated double glazing to comply with the latest building regulations and covered by FENSA.
I wish to thank the whole team at EYG for a first class job from start to finish. The work was carried out to a very high standard by a hard working group of craftsmen with a most commendable attitude. Everyone turned up on time every day. They were polite and cheerful and left every thing clean and tidy at the end of each day.
I will be going back to EYG in the future for new doors.
Company Response
Thank you for the brilliant review Patricia!
This is the second time I have had windows/doors replaced by EYG... The second time that I have been blown away by the efficiency of the whole process and the quality of the fit and end product!
Today the fitting was carried out by Rob and Jordan, they epitomised professional service and courtesy as well as being pretty good at fitting windows and doors!!! Rob & Jordan are as much a credit to EYG as your product quality products. Thank you to all involved in my fitting today.
Company Response
Thank you Mark, for such a brilliant review! We're so glad you are happy :)
We extremely impressed with everyone concerned at EYG from the start to assess the cost through to the installation..The work men were very polite and respectful of our home throughout and the work was was completed to a high very standard.It was horrendous weather. They worked in very wet weather conditions and ensured that our home was kept clean and tidy. Well done Mick and Nathan. Thank you..we are very pleased with the standard of the doors and windows which were fitted. I will not hesitate to recommend EYG.
Company Response
Thank you Moo! Such a brilliant review! We're so glad you are happy :)
We were very impressed by the company,from the initial quote through to the installation.Excellent communication throught.The work men today were very polite and ensured that the work was completed to a high standard.They worked in very wet weather conditions and ensured that our home was kept clean and tidy.
Thank you..we are very pleased with the standard of the door and windows which were fitted.
Company Response
Thank you Lynsey/John! Such a brilliant review! We're so glad you are happy :)
Just had fascia, soffits and gutters replaced by this company, after the order we had to chase them for the survey. The survey was carried out and a week later we were give an installation date and a time scale of 4 days. On the Monday a fitter turned up and said that his assistant had not come to work , the fitter said that the access tower should have been delivered and he would wait until lunch time to see if the tower was delivered , this was delivered . The fitter then said that as it was a 2 man job and as his assistant was not available he would go and return tomorrow. On the Tuesday we had a call from the office saying that the fitter would not be coming due to a family health problem.
Both men turn up on Wednesday and the job was started. The work progressed and upon inspection after the fitter had left for the day I noted that Over Fascia Ventilation had not been fitted which I had requested and been told by the sales man was normal . We asked the fitter the next day why these had not been fitted and was told it not on the survey and this type of roof does not require them so he would not be fitting them. The work carried on and was completed on Friday, which time I was presented with the bill. We informed the fitter that I would talk to the office about the payment.
We contacted the office about the missing Over Fascia Ventilation and was told that it was not on the order or on the survey (But was on the hand written quote from the sales man) and as such they would not be fitting them, just pay the bill. Both the order and survey are written by the company and contains many codes and references. After various emails and phone calls I had to raise an official complaint. After raising this complaint a compromise was suggested that they fit Circular Vents in the soffits and as a gesture of good will a £200 reduction of the bill (we would like a good installation not a gesture of good will). The installation manager came out with a sample of the Vents which we accepted we also pointed out some faults including a length (2 Meters) of fascia board which had not been replaced. Most of the faults were corrected on the second visit with some left as these were 2 man jobs. On the third visit an attempt was made to correct the remaining problems with the exception to the fascia which is trapped in the chimney breast (the fitter said he thought he talk to me about it?) I asked the fitter about the standard of installation and his comment was “It not bad if you wanted better you should have gone to another company” Is this “Not too bad “the standard that this company aim for ?
The total job has taken 10 week to complete, I paid the bill in full as I do not want to be under any obligation to this company. The total job was stress from start to finish.
Company Response
Thank you for your review Mr Priestly. We take your comments on board, however we are disappointed that you have been so negative despite us working so hard to fix all your issues.
The delay with the fitters was a genuine family emergency. Unfortunately, we do not have spare fitters waiting 'just in case', it’s just not cost effective for us.
The over fascia ventilation was not needed on your property as it has rosemary tiles. Sales people sometimes put items on an order just in case to check, all orders are clearly marked ‘subject to survey’. The surveyor is the expert and rightly left it off the survey. We fitted a larger fascia board to compensate for the lack of over fascia ventilation, hence no good will gesture originally. We then fitted the disk vent at no extra cost, even though it was not required.
The 2 mtr fascia board that was not replaced was due to the fact it was behind the chimney stack and cemented in, only 2 inches was visible. This decision was taken by our fitter as it was the best solution.
We have spoken to our fitter who suggested you maybe should try a difference company. He said this because if you wanted the trusses cutting back, a roofer would need to do this. When you cut the trusses back you have to alter the tiles and it is a completely different type of job, which would have cost significantly more than our price. we price for replacement not alteration.
We visited your property 6 times. We listened to all your complaints. The extra work we did would have cost £300; we didn’t charge you anything. Our standards of work are high, if we get something wrong (we are only human) we fix it, which we did.
Large patio doors fitted quickly after initial survey.1st class product.
Fitters prompt , cheerful , chatty, polite .
Covered everything up and cleared any mess and bits away for disposal.
All in all really pleased.
Thankyou
Company Response
Thank you for the brilliant review Peter!
Very pleased with my conservatory, nothing has been too much trouble, i would recommend eyg to anybody thinking of having a conservatory, great workman ship,,reliable and friendly fitters ,
Company Response
Thank you for the brilliant review Jill!
Outstanding quality of work carried out today by Rob and Kieran on our car port. It looks fantastic! Tough job but carried out with a great attitude. Thank you
Company Response
Thanks for the great review Barbara!
The windows look great. The men turned up on time and were friendly and polite. They left it tidy when the work was completed.
Company Response
Thanks for the great review Jane!
Had a new front door fitted by Dan & Dave.
Great experience from quote to final product, neat workmanship and friendly staff. No mess left and very efficient. Would have no hesitation in recommending on the experience we have had.
Company Response
Thanks for the great review, we're glad you're happy!
Just had the whole of our bungalow windows & doors replaced with EYG & we couldn't be more pleased. From sales, Martin , planning Jim to the fitting by Tony, the whole experience was brilliant. We had to contact SCOTT on customer services also where our query was quickly & professionally sorted. We had previously had our conservatory replaced by ' ANOTHER' local firm who don't even deserve to be named & the work was shocking & still have issues 3 years on, we so wish we had chosen EYG to do the work. We would have NO problem recommending EYG to anyone, BIG thanks.
Company Response
Thanks for the great review Marsh!
We are using EYG again as the windows we had insatlled some 25 years ago were still in perfect working order after 15 years and tothe best of our knowledge they still are. At the moment we have just placed an order through your sales representative, Matt, who was very helpful and went through all the variation of styles, colour openings, fittings and so on. He was with us for four hours. I think EYG are one of the few suppiers that are still in business over the last 25 years.
Company Response
Thanks for the fantastic review John, we are very pleased that after all these years you have decide to use our service again , we are also very happy that your happy with the outcome. - You can recommend friends and family here https://www.eygwindows.co.uk/ recommend-a-friend you can earn up to £400 in cash!
Had new composite exterior doors installed. Very happy customer. Paul Palmer & Andy Brown & co. were quick . Efficient, chirpy & polite. Left everything clean & tidy behind them. What better service could I ask for? THANK YOU CHAPS. Good reps for your company.
Very Good Quality Doors
Good Customer Service
Polite and efficient fitters
Overall very happy with EYG
Company Response
Thanks for the fantastic review Martin, we are very pleased that your happy with the outcome and our fitters work - You can recommend friends and family here https://www.eygwindows.co.uk/ recommend-a-friend you can earn up to £400 in cash!
My review to date is purely on the sales call, as at this time we have only just ordered our new roof., but I will review further in due course.
We thought the salesman (Matt) was excellent and explained things very well.
After all Matt's input we decided to cancel other appointments we had planed with other potential suppliers and made the purchase.
However, after being assured of the high quality product and workmanship that EYG offer, I am concerned about one of the customer reviews relating to a Hybrid roof.
Please ensure we don't get that fitting team.
Company Response
Good Morning Mr Howard - thank you for taking the time to write a review on the sales call. I can assure that all of our installations are completed to the highest standards and all our fitting teams are supervised and their worked is checked regularly for quality.
Excellent service. The young men arrived on time and were soon ripping out the old doors. Two outside doors. They made very little mess and with the help of two cups of tea, both doors were soon installed. The quality and design are excellent, and having three keys is a big bonus as we have a spare to give my daughter. We would recommend EYG to anyone. Well done.
Company Response
Thanks for the fantastic review Jean Bennett, we are very pleased that your happy with the outcome and our fitters work - You can recommend friends and family here https://www.eygwindows.co.uk/ recommend-a-friend you can earn up to £400 in cash!
Just had soffits and gutters replaced the installation team were great and the work looks excellent. Very happy so far came back to EYG because the they did a good job with my windows previously. Only reason I have just given a 4stars is because work has just been done.
Company Response
Thanks for the fantastic review Gillian Greenway, we are very pleased that your happy with the outcome and our fitters work - You can recommend friends and family here https://www.eygwindows.co.uk/ recommend-a-friend you can earn up to £400 in cash!
Thanks EYG for transforming my house ,windows and doors look amazing . Lewis and Liam (the fitters) were very polite and professional and worked to a very high standard .Would highly recommend EYG
Company Response
Thanks for the fantastic review, we are very pleased that your happy with the outcome and our fitters work - You can recommend friends and family here https://www.eygwindows.co.uk/ recommend-a-friend you can earn up to £400 in cash!
EYG have now done fitted the whole house - windows, patio doors, back door and now a new front porch. Over the past two years the EYG team have shown themselves to be professional and helpful. A change in the design of the porch was accommodated with no problem and the fitters, Stevie & Robert were quick, polite, skilled and helpful. We are very pleased with the quality of the fittings and of the work done - all within our budget and no hidden 'extras'. The house now looks great. Good job.
Company Response
Thanks for the great review and photos Richmond Kingsbury it looks amazing - You can recommend friends and family here https://www.eygwindows.co.uk/recommend-a-friend you can earn up to £400 in cash!
Wow just had windows and a door fitted my EYG and I must say they are amazing from start to finish.The fitting team Steve and Mike were great, very professional and really nice people they even fitted my own door knocker as I wanted something different. I can't recommend EYG enough they were all fabulous so many thanks to all of the team from a very happy customer.
Company Response
Thanks for the fantastic review, we are very pleased that your happy with the outcome and our fitters work - You can recommend friends and family here https://www.eygwindows.co.uk/ recommend-a-friend you can earn up to £400 in cash!
EYG fitted replacements for or lounge window and French door on Tuesday (10th July). The team of Paul and Andy did a brilliant job, working quickly and efficiently, and left everything spotless. The were both very polite and friendly, despite the heat, and explained how the lock on the sliding door worked. We have used EYG before for the upstairs and should we need anything further we will use them again, and would highly recommend the company.
Company Response
Thanks for the fantastic review, we are very pleased that your happy with the outcome and our fitters work - You can recommend friends and family here https://www.eygwindows.co.uk/ recommend-a-friend you can earn up to £400 in cash!
Had full windows, French doors and a composite front door fitted in June 18. The quality is very good and the fitting service was excellent. The two fitters Andy and Pete have an outstanding work ethic working extremely long hours and ensuring that everything was finished to a high standard. They cleaned up at the end of every day and took painstaking care over protecting our belongings. They are a credit to the company. I have no issues recommending EYG for anyone wanting their windows replaced.
Company Response
Thanks for the fantastic review, we are very pleased that your happy with the outcome and our fitters work - You can recommend friends and family here https://www.eygwindows.co.uk/ recommend-a-friend you can earn up to £400 in cash!
Very good service from ordering downstairs windows to fitting the two fitters were polite and worked swiftly explaining things as they went made a wonderful job very happy with finished product clean and efficient, would recommend
Company Response
Thanks for the fantastic review, we are very pleased that your happy with the outcome and our fitters work - You can recommend friends and family here https://www.eygwindows.co.uk/ recommend-a-friend you can earn up to £400 in cash!
We had all the windows and doors replaced in our house . The whole process was seamless and straight forward and the finished product was top class .Your installation team were Andy and Pete . They were first class professionals and did an excellent job . They turned up on time and worked long hours to get the job done , never left a mess and were always helpful and considerate . I would have no hesitation in recommending EYG , the high quality windows and doors have transformed our house way above our expectations . Thank you .
Company Response
Thanks for the fantastic review, we are very pleased that your happy with the outcome and our fitters work - You can recommend friends and family here https://www.eygwindows.co.uk/ recommend-a-friend you can earn up to £400 in cash!
I have just had my windows, front door, and French doors replaced. Cannot say enough for the fitters Paul and Luke they were fantastic great job done cleared all the mesh and the property now looks great. Thank you EYG but also Paul and Luke
Company Response
Thanks for the fantastic review, we are very pleased that your happy with the outcome and our fitters work - You can recommend friends and family here https://www.eygwindows.co.uk/ recommend-a-friend you can earn up to £400 in cash!
Quality excellent as was the service and the fitters where very friendly, helpful.
Company Response
Thanks for the great review Danny Tong - You can recommend friends and family here https://www.eygwindows.co.uk/ recommend-a-friend you can earn up to £400 in cash!
excellent value , fitters paul palmer & andy brown very polite and efficiently fitted three new windows, left everywhere clean and tidy. highly recommended
Company Response
Thanks for the great review Les&Lil Cooke - You can recommend friends and family here https://www.eygwindows.co.uk/ recommend-a-friend you can earn up to £400 in cash!
We have just had the last two widows in our house replaced by EYG. The company have been a pleasure to deal with every step of the way, from the polite 'phone call enquing if they could interest us in any windows, the salesmans visit, to the windows being fitted. The two fitters who carried out the work, Paul Palmer & Andy Brown, arrived when they said they would, carried out the installation in a very professional and speedy way, with minimum of of fuss and disruption and left the work area spotless. The highlighted a problem with one of the windows and sorted it out with the factory immediately. My partner and I wouldn't hesitate to recommend EYG.
Company Response
Thank you for the lovely review, recommend a friend here and you can earn up to £400 https://www.eygwindows.co.uk/ recommend-a-friend
We had a new garage door and window fitted as well as replacement units to 12 windows. The two workmen were very efficient and worked well together. They were very pleasant and tidied up after themselves.
Company Response
Thank you for the lovely review, recommend a friend here and you can earn up to £400 https://www.eygwindows.co.uk/recommend-a-friend
We had a new glass roof put on our conservatory. Installation took place on the dates planned. The installation team worked quickly and efficiently. We are really pleased with the finished product, which is a high standard and beautiful finish.
We would certainly consider EYG for any future work we might need and would recommend them to others.
Company Response
Thanks for the great review and photos Mr Boxter - You can recommend friends and family here https://www.eygwindows.co.uk/recommend-a-friend you can earn up to £400 in cash!
I am very pleased with the quality and finish of my windows.The guys worked hard to finish and install them in 3 days.Nothing in my house was damaged and they were very friendly and hard working.
Company Response
Thanks Mr Lazell, great photo!
The two fitters arrived promptly. They worked hard and made no mess at all.
The installation was very well done with the minimum of disruption to us. They clearly knew what they were doing.
One very small criticism. When they had left I noticed two drain holes on the base of one of the frames. I had no idea why they were there as the window oped onto the inside of the conservatory. Subsequent enquiries revealed that these were necessary as there was an extension bar added to base of window in order to facilitate fitting. A fitter is booked to come and fit the necessary caps to these holes (apparently the original fitters should have done this.)
However, I have no hesitation in recomending this firm to others.
Company Response
Thanks for the review Mr Banks, any further problems call our service team on 0800 181 888 who will be happy to help
Great at quotation, good service and pricing early February but from there no communication from the company regarding survey, we had to chase ourselves to get them out over 3 weeks later. Told fitting would be April but no communication on date. Again had to chase and finally confirmed for may 22nd. Fitting completed really well and very happy with the product and finish but found the customer service very poor and lack of information on our order frustrating.
Company Response
Thank you for the review. We are looking at how to improve our order process and communication with our customers. All feedback is good feedback, we will take this on board and adjust accordingly
We had our conservatory replaced as well as an additional window. The entire process from obtaining the quote, arranging a date for the work to be done to & the actual installation was organised very professionally.
The installers (Gary & his son Jack) were polite & professional throughout and worked tirelessly, despite the physically demanding nature of the work, to ensure completion on time. This necessitated working overtime on a couple of days.
On one of the days this was to make the installation watertight in view of the forecast of impending rain.
Considering that the existing conservatory had to be entirely dismantled prior to commencing the new installation, the schedule of work appeared to be very tight. Despite this, they did not consider the job finished until they had removed all the old upvc doors, windows and debris etc. & cleaned everything up. Finally they cleaned all the windows.
We did encounter a couple of slight hiccups – it became apparent that the proposed ridge spotlights were unsuitable for the type of conservatory we had selected but the issue was favourably resolved with the offer of a credit note to compensate for having to purchase alternative lighting. Unfortunately a pane in the replacement window incurred a crack during fitting, but this was promptly replaced.
In our experience EYG is a first class company with hard working, top grade workmen and we can highly recommend the company.
We cannot fault the guys who installed the new door, windows and the hybrid roof at our property recently. They were all excellent at their respective roles, and we include the salesman and the surveyors who started the process off. The quality of the materials used are excellent. There were nearly a dozen men in total during all the installations and we would like to thank them all for their hard work. Keep them supplied with tea, coffee and biscuits. They are worth it. The new hybrid roof on the conservatory has already made a difference. It not only looks good, but is effective also. We highly recommend EYG. Thank you to all involved.
From the sales process to the installation I cannot fault EYG. James worked wonders and was very patient helping get to our budget. We were having a particular type of cat flap and the workshop teams dealt with this very effectively. Because of this there was some re-designing along the way and nothing was any bother to them.
The 2 guys who came to install were great and explained every bit of the installation process. They cleaned everything up afterwards and ensured we were happy with everything before they left.
We had a new front door and replaced some very old sliding doors for french doors. The newly installed doors look fantastic. Highly recommend EYG who would now be the first ones I'd call when considering anything else.
Thank you Team EYG
Absolutely brilliant, our French doors look fab ,the fitters arrived on time and were very professional,we expected some mess as the window had to be cut out to be replaced by the doors,but everything was fine no mess at all Thanks EYG would definitely recommend you to anyone!
Company Response
Thanks for the great review, recommend a friend here https://www.eygwindows.co.uk/recommend-a-friend and you could earn up to £400!
Thank you EYG for the excellent service received by your installation team, namely Dean Spencer and Danny Farrow. They both fitted 7 windows and both doors, l have had many comments on how fabulous it looks, especially the new bay window.
Both were very professional worked tirelessly until the job was done. (It was worth the tea and sausage rolls l gave them to keep them going.) Would highly recommend.
Also to Phil who fitted the Fascias, Soffits, and gutters another job well done, Many thanks for all the hard work these guys put in. Wouldn’t hesitate to recommend EYG for this reason.
Many thanks Mrs Sharon Teal.
Company Response
Thank you for the great review Mrs Teal we will pass the feedback onto our team. Recommend a friend here https://www.eygwindows.co.uk/recommend-a-friend and you could earn up to £400!
We had 9 hardwood double glazed window units fitted by Dean Spencer and his work mate Danny. They were very polite, clean and very professional. 3 of the windows had to be removed from reveals with glazed tiles, and not one was damaged and you couldn't tell they had been there apart from the new look of the frame [excellent]. I would recommend them to anyone thinking of replacing any windows. A first class company with top grade workmen. Can't include copy of proof of purchase as I don't know how to do it on the computer, but you can all details from the EYG records.
Company Response
Thanks for the fab review, recommend a friend here https://www.eygwindows.co.uk/recommend-a-friend and you could earn up to £400!
Before I start i would like to apologise for not getting the names of the gentleman who installed my doors. I couldn't be more pleased the doors look fantastic they took care throughout the installation no mess left. Also I would like to thank them for taking my old doors to my daughters house a mile away many thanks to EYG. Its coming upto 10 years since i had my windows replaced by EYG and there guarantee works i had a cracked frame a few months ago and they replaced it no hassle
Company Response
Thanks for the great review, our team always go the extra mile! :-)
We have a 1930s art deco/moderne house which had somewhat unsympathetic 40 year old windows drastically in need of replacement. EYG managed to provide windows similar in appearance to the original crittall metal windows in uPVC, and the installation team managed to fit them in openings which had been poorly repaired/fitted in the past. All in all a difficult job in which the fitting team provided excellent service, while explaining issues that would need to be resolved, and giving freely of their knowledge. The windows themselves look very much in keeping with the original design of the property, the house is very much warmer, and so much quieter than before. It has to be said that I've never such local and passing interest in new windows, as it is difficult to find companies that will take this sort of job on.
Company Response
Mr Talbot-Jones we are so pleased you are happy with your windows. EYG do specialise in this type of project and pride ourselves in tackling the more challenging projects!
Having decided to renew our door and searching the internet for suppliers/fitters we decided upon EYG. The door was chosen via the catalogue, ordered and fitted. My wife loves it - what more is to be said.
The quality is excellent. It has that solid feel and sound on opening and closing.
The fitting team arrived on site at the time stated and set to work on the 3 hour fitting. However, because of the awkwardness of the original fitting it took six and a half hours to ensure a good quality job. They only stopped once for tea (while some mortar went off) which is quite unusual for the modern worker. Well done to Phil and Ryan.
The day after we ordered another door for the front of the house.
Well done - keep up the good work.
Company Response
Thanks for the great review, we will pass onto the team
After having an extention built by EYG three years ago we had no hesitation in booking them to fit new windows to the rest of the house. T Ditchburn and C Fleur did a great job being effient and tidy as we expected. They finished the job quickly and tidied up after themselves leaving no footprints on the carpet or any old window debris. We were very pleased with the results.
Company Response
Thank you for the great review Lesley!
This is the second time I have used EYG in last 2 years and yet again great service from sales, survey to installation of our new composite door.
Efficient and friendly installation team of Paul Palmer and Andy Brown.
Company Response
Thanks for the review Helen
The quote I got from Neil was £2k cheaper than two other quotes that I had from other companies for full house windows replacing. There was no hard sell which I really liked. For peace of mind I checked out the quality of the windows in their showroom in Hull before going ahead with booking. The surveyor came out a week after ordering the windows and two weeks after that the fitters came to install them. The fitters were Jack Willingham and Dale Williams; both lovely, friendly and professional. The work was completed in 2 days. I’m very happy with the windows, they look fantastic. I’ve been surprised with the noise reduction from outside. I live on a quiet street anyway but there is a very noticeable difference now with the new windows.
Company Response
Many thanks for leaving the review Jane, really good to hear you got the best product and service at the right price!
Excellent job completed in less time than originally planned. One and half days to replace 14 windows is impressive work! Sunny and Anthony were very efficient at getting the old windows and frames out and the new ones fitted. House was left tidy inside and out. Would recommend EYG to other people without hesitation.
Company Response
Hi Mark great news your were pleased with the service. You can recommend friends and family and earn up to £400, just fill in the form here https://www.eygwindows.co.uk/recommend-a-friend
we bought french doors back door and front plus seven windows the guys that did it Tony diathawn and craig plear were brilliant very tidy and efficent politwe and professional i love my doors and windows makes such a difference t the warmthn and the house thanks guys
Company Response
Thanks for the review Tracey, we will pass your feedback onto the team
Recent installation of windows of my property, grey on white. Tricky job as lintels where required, scaffolding required to reach one of the windows and bay window was unsafe. EYG did an amazing job, the fitters where quick, clean and efficient. The end result looks great and they finished everything off perfectly. Just waiting to have the front of my house done now.
Company Response
Thanks for the great review!
We have previously had windows replaced and a replacement composite front door, through EYG and always found them very reliable, cost effective and fast workers. So when it came to replacing the facias and soffits it seemed only natural to request a quote from someone we felt reliable and familiar.
We arranged for a quote in December, just before Christmas, and due to some great deals we pretty surprised at how reasonable the work was going to be - so we signed up there and then. Almost immediately we were contacted by a surveyor to come and visit us to get all the measurements sorted a very quick visit and we were pencilled in for the job in the new year.
We were contacted mid January to advise that the job could be done w/c 12th February, but due to a shorter job were asked if the work could start sooner on 8th February. The work was completed very quickly and efficiently and despite atrocious weather on one of the days the work was finished to our completed satisfaction.
Thank EYG for another great job - I don't think we have anything left for you to do! Thanks Terry for leaving the place nice and tidy too!
Company Response
Thanks for the great review Jo, we will pass onto our team
The Salesperson was a lovely man
Well-spoken and really nice
A pleasure to invite to give
A fair and reasonable price
The Surveyor checked the measurements
And made sure all was fine
He was very flexible
And worked round my free time
The paperwork was done for me
I didn’t need to worry
The schedule was quickly all arranged
Though I wasn’t in a hurry
All the Office Staff responded
In a pleasant and helpful way
Even though I wasn’t sure
What extension to choose on the day
The guys in all the Trade Teams
Were a polite and friendly bunch
Grateful to be offered
Sausage sandwiches for Brunch
The weather didn’t faze them
Come rain or wind or shine
The work was all completed
Within the quoted time
All the jobs were carried out
With gusto and with pride
The teamwork was great to see
As the Trades worked side-by-side
My conservatory roof looks F-A-B-ulous
And really very Grand
A huge THANK YOU to EYG
For taking the project in hand
Company Response
Mrs Cayton - WOW what can we say, a great review and a even better poem!
We have just had a new composite front door fitted and the two guys that came were brilliant.
They both worked efficiently and were polite and friendly. No mess and no fuss. We are very impressed with the composite door and even more impressed with the two fitters. Would have no hesitation in recommending EYG for front doors.
Company Response
Thank you for the great review Caroline, recommend your friends and family here https://www.eygwindows.co.uk/recommend-a-friend you could earn up to £400
Paul Palmer & Andy brown. Installed my 4 windows. Work was carried out very well. Left my house clean and they even cleaned the windows. Very polite and fast working. We are pleased with the finished job. Thank you !
Company Response
Thanks for the review, enjoy your new windows
Just had my living room and bedroom windows replaced, your guys did an amazing job, we're very pleased with the work carried out. Would definitely recommend.
Company Response
Thanks for the review Andrea, recommend your friends here https://www.eygwindows.co.uk/recommend-a-friend you can earn upto £400!
Paul Palmer & Andy brown. Installed my windows doors.they carried out the work very well. Finished the job to our satisfaction. They were polite at all times. My home was also left in a clean condition. Well done to them both. Thank you.
Company Response
Thank you for your great review, we will pass onto our team!
Paul and Carl Ellis did a superb job, replacing windows on my Victorian end of terrace. They came on time they worked cleanly and quietly and with great attention to detail. I would recommend them and EYG to anyone
Company Response
Thanks for the lovely review we will pass onto the team
Just had 2 bays fitted, very pleased with the results.
The fitters Phil and Carl were excellent, clean workers, very polite and respectful.
I was very impressed at how little mess was made, and the fitters cleaned up before they left.
Highly recommend EYG
Company Response
Thanks for the great review we will pass onto the team. If you recommended a friend you can earn up to £400 in cash https://www.eygwindows.co.uk/recommend-a-friend
We have just had our entire house fitted with replacement windows,doors and a french door. The installation team, Paul and Carl Ellis did a sterling job. Their professionalism, politeness and attention to detail were second to none. We are extremely pleased with the high quality of workmanship and the finished product. We would have no hesitation in recommending EYG to others.
Company Response
Thank you for the amazing review, we will pass onto the team. You can earn up top £400 cash when you recommend a friend have a look here https://www.eygwindows.co.uk/recommend-a-friend
Good friendly workmen and an excellent eye for detail in the fitting of the windows and porch with was done by Terry & Scott Carmichael. We are very pleased with the finished job looks great and would recommend the product. Thanks again Gerald & Catherine Lock.
Company Response
Thanks for the great review, we will pass onto the team
We had our conservatory fitted 2 years ago by EYG , Great service and lovely polite staff from start to finish. Our conservatory door wouldn't lock this morning so phoned the help desk and within 2 hours I had a lovely gentleman come out and fix it. Now that is good service. Thank you so much.
Company Response
Hi Julie thanks for the great review, our 10 year guarantee means exactly that!
New back door fitted by Dean Spencer & Donny who did a quick, clean and professional job in a friendly and polite manner. This is the second job as a few months ago I had new patio doors fitted with equal professionalism. I would also name check Marco who did an equally friendly, polite and professional job in the survey and quotes for both jobs. This and the quality of the products is why I went back for more.
Company Response
Thanks for taking the time to review us Keith, if you recommend a friend to us you can earn up to £400 in cash, have a look here https://www.eygwindows.co.uk/recommend-a-friend
We decided to replace our 20 year old conservatory and chose EYG to give us a quote. We were visited by Martin, the area sales manager, who was friendly and knowledgeable. He measured up and left us with the quote and gave us a courtesy call a few days later to see what we thought. As the quote was very competitive we decided to place the order and the conservatory was erected this week (18/19 December) by Carl and Harvey who did an excellent job.
The design, construction and fit of the conservatory is far superior to the one it replaced and the service we have received from EYG throughout has been second to none.
We wouldn't hesitate to recommend this company.
Company Response
Thanks for the great review Ian, we will pass your feedback onto Martin and the team
Excellent and pleasant service from James
Matched also by the fittings of windows from Jack and his colleague.
Company Response
Thanks for the great review, you can recommend a friend here and earn up to £400 in cash https://www.eygwindows.co.uk/recommend-a-friend
We had a new front door and cat flap fitted. The guys fitted both quickly with hardy any mess and both look great, thank you.
Company Response
Thanks for the great review!
We had the soffits, fascias, gutters and downpipes replaced and after a few problems got there in the end and are pleased with the result.
We also had 8 windows, 2 doors and a french window installed, we are extremely pleased with both the quality of the products and the installation. Jack and James who fitted them could not have been more pleasant, helpful and tidy.
Company Response
Thanks for the great review we will pass onto Jack and James
In fear and trepidation I awaited the arrival of the fitters to fit 3 windows. They arrived with 2 windows, what a start, typical I thought. Then, what a transformation, the fitters were two of the most polite, caring and efficicent people I have had to work for me. A super job was carried out with the minimum of fuss and disruption and I am delighted with the result.
K.Doran.
Company Response
Thanks for the review, glad we met expectations and you are pleased with your windows and doors
Excellent service, great fitters have done a fantastic job. Very pleased. Well done EYG
Company Response
Thanks for the review Katie, if you recommend EYG to a friend, we’ll reward you with up to £400 on the completion of their order. https://www.eygwindows.co.uk/recommend-a-friend
Had a back door fitted today, highly satisfied with the service, qualuty of door is superb, the fitters were thorough when fitting the door also leaving my property ckean and tidy.
Company Response
Thanks for the great review Barbara
We are so pleased that we chose EYG to replace the windows and doors in our modest early Edwardian property. The 6 new powder coated aluminium windows (including one large upstairs bay) and 2 sets of doors were fitted by Bob and Chris, whose hard work ensured that the job was completed in the allocated four days.
We now have a renewed enthusiasm as we continue with the renovations of the building.
Thankyou EYG!
Company Response
Thank you for the review, good luck with the renovations!
So glad we chose EYG to do fascias, soffits, guttering etc. The lads did a fantastic job over the couple of days it took them. They were hardworking, polite, reassuring and extremely professional and we would confidently recommend the company to anybody who wants a superb job doing. Many thanks.
Company Response
Thanks for the review Mr Solich we will pass onto the team
Terry and Scott did a fantastic job fitting our new doors which look amazing. Very polite, very professional and a job very well done. Thank you
Company Response
Thanks for the great review Mr Hunt
We have had EYG do all our work for us for the last 15 years. I've always found them very friendly when they arrive from getting my quote to finishing the fitting.
They get on with the job quickly leaving no mess at all. Always been very satisfied with their very high standard of fitting and work.
Company Response
Thanks for your review and loyal custom Mrs Scarll
Terry and Scott Carmichael did a superb job fitting our new rear garage door, I arrived home from work early to find the job complete all ready for payment. thank you a great job carried out very professionally, this is our second time of using EYG and would recommend them to anyone. The quality of the products I have received is excellent.
Company Response
Thank you for the review, recommend your friends and family here, you can earn up to £400! https://www.eygwindows.co.uk/recommend-a-friend
We have just had 5 new windows and a repair done by EYG and we are very happy with the results. Fitted week commencing 6th November the work was carried out very methodically and professionally and the new double glazed windows actually looked better than even we expected them to.
Brilliant stuff, was also happy with the price and will be recommending EYG to everyone we know.
Thank you EYG.
Nick & Elaine Wright
Account 344142
Invoice 74298
Contract 746970
Company Response
Thank you for the review, recommend your friends and family here, you can earn up to £400! https://www.eygwindows.co.uk/recommend-a-friend
Paul Palmer and Andy Brown fitted some windows at my house last week and I would like to thank them both again. They were both very polite and did an excellent job. The fitting was carried out with very little disturbance. I could not believe it when I saw the new windows after they had been fitted - what a difference! Everything was taken away and everywhere was cleaned after the work had been carried out. I am delighted with the quality of the windows and the excellent fitting and I would definitely recommend EYG. A great company and a great service - thank you again.
Company Response
Thank you for the lovely review
A big thank you to EYG for our fantastic new doors and windows, and a really big thanks to Rob and Jamie who fitted them ,a professional service from start to finish ,
Company Response
Thank you for taking the time to review us, we will pass onto Rob and Jamie
Recently purchased new front and back doors for our property, which is an old, terraced house. Survey and quotations were carried out efficiently, and on schedule. Installation was timely, and carried out very well (installers: Jack and James Willingham). Very friendly service, and good post installation clean up. Looking forward to purchasing a storm door in the near future.
Company Response
Thank you for the great review, looking forward to dealing with you again
Jack & James Willingham installed our new composite door. They arrived early, were friendly & courteous & worked with care & attention to detail. We are thrilled with the finished door & it adds great kerb appeal to the house. Many thanks.
Company Response
Thank you for the review we will pass onto Jack and James
Final fitting of remaining 2 windows done today 14thNov. Total windows fitted 8 and 2 doors.
All work completed efficiently including leaving a tidy site. Great products no issues with anything.
All communications with staff were pleasing and concise.
Totally happy with everything.
Company Response
Thanks for the review M Briggs
We are very pleased with our new windows and doors.
The 2 fitters Rob and Jamie were very efficient, quick and tidy.
They were polite and answered any questions we had.
Nothing was too much trouble .They both worked hard and we would not hesitate to recommend them or EYG windows.
A job well one.
Company Response
Thanks for review Mrs Pannett, your can earn upto £400 in cash by recommending your friends and family. Click here https://www.eygwindows.co.uk/recommend-a-friend
We have had 2 external doors and 2 windows fitted today and are very pleased with the result. The quality of the doors and windows are excellent.The workmanship and consideration delivered by Tony & Craig, the installation team was faultless.
We would have no hesitation in recommending EYG. Thank you!
Company Response
Thanks for the review, we pass on your comments to the Installation Manager
We are delighted with our new windows and doors. Rob and Jamie were excellent, they were very professional and respectful. They told us what they would be doing each day and caused minimal disruption, always cleaning and tidying up as they worked, we couldn't fault them. Their attention to detail was impressive and we would highly recommend EYG.
Company Response
Thanks for the great review Louise and Steve, recommend your friends and family https://www.eygwindows.co.uk/recommend-a-friend, you can earn up to £400
I have had all my windows replaced plus the front door and the French doors renewed. Paul and Carl were extremely efficient and professional and cleaned up any mess each day. I am very pleased with the finished result and think they all look wonderful.
Company Response
Thanks for the review, we will pass onto Paul and Carl
We were highly delighted with the work done by EYG from the initial contact right through to the finished work of art that is our new front door. Our installation team were Jack and James Willingham and two more polite, helpful and efficient young men we have yet to meet.
Company Response
Thanks for the great review, we will pass your feedback onto Jack and James
Bob Maddick and his side kick have replace all windows, 2 doors and converted 1 window to french doors.
They were polite, helpful and discussed the plan for the week at beginning and happy to adapt it to cause minimal disruption. They work hard and took great care in the house, cleaned and tidied up after themselves.
Work of high standard and very pleased with the quality of the windows and doors.
Company Response
Thanks for the review, recommend your friends and family here and earn up to £400 https://www.eygwindows.co.uk/recommend-a-friend
Just had our facias and soffits done by EYG installations team Luke Gibbs. Very nice adds value to the house . Very pleased with the finished product and all the pointing up was done nice. Well worth the money and very competitively priced. Cheapest quote around we found.
Company Response
Good to hear we our the best value for money, thanks for the review
Bob and Chris have just finished fitting our new double glazing and front and back doors.Also replacing our double glazed units in the conservatory.What a great job they have done.Nothing was to much trouble and they carried out there work with great efficiency.I would not hesitate to recommend EYG and will be doing so in the future.
Company Response
Great news our team did a good job Colin, we will pass on the feedback. You can earn up to £400 in cash when you recommend a friend have a look here https://www.eygwindows.co.uk/recommend-a-friend
We had our front door replaced by EYG on 24TH October, the workmen arrived earlier than we had been told. A novelty in this day and age, when workmen never arrive on time.
They were polite and completed the work efficiently, using dust sheets and clearing up after themselves.
The work is of the highest quality and we are extremely pleased with it.
The third time you have done work for us.
Nothing left to do!!!
Company Response
Thanks for the great review Frederick
Had our windows fitted by Paul Palmer & Andy Brown, excellent work, and workmen ..
a big THANK YOU to you both...
Company Response
Thanks for the great review Mr/Mrs Newington we will pass onto the team
Jack Willingham team came and installed 2 windows today and the service was impressive. Jack and his brother arrived on time, were very polite, efficient and cleaned up after themselves, they even polished the window frames. I would highly recommend this service.
Company Response
Thanks for the review we will pass onto the team, recommend friends and family here and earn up to £400 https://www.eygwindows.co.uk/recommend-a-friend
Absolutely Fantastic New Front Door & Frame fitted today by Jack Willingham
Jack & his Colleague worked flat out to install to my Very High standards & Expectations, leaving no mess whatsoever & kindly informed me of all aspects of how it locks, also when I asked him to refit my old security chain on, he informed me that fitting it onto the new frame would invalidate my 10 year Guarantee, safe to say I have Not had it fitted & wont!!
The Guys were very Polite & Informative & were a Pleasure to deal with., can I also mention Lee Venables the initial Salesman who was also a delight to do business with & have the Pleasure to meet.
Thank You All @ EYG
Company Response
Thanks for the great review Julie, we will pass onto Jack and his team
We had all of our windows, external doors and conservatory replaced by EYG in September 2017 and am extremely pleased with the service and quality. The installation teams were outstanding, Paul and Carl Ellis on the windows and Barry and John on the conservatory. We cannot recommend them highly enough, they were punctual, polite and made the whole process seamless. It all looks fantastic, thank you!
Company Response
Hi All thanks for the review. Recommend a friend here, you can earn upto £400 https://www.eygwindows.co.uk/recommend-a-friend
Despite an early hi-cup the team arrived as promised and worked hard for the next two and a half days to remove the old conservatory and erect the new, could not fault them.
The end product exceeds out expectation, a good solid structure, looks good and is an excellent addition to our property
Service from the first visit, to the final fitting by the electrtion, was first class, would recommend your
any time
Company Response
Thanks for the review Mr and Mrs Ottaway - recommend a friend here https://www.eygwindows.co.uk/recommend-a-friend
New front door fitted today. We have used EYG before. Good clean, tidy job, arrived early, looks good, a vast improvement on the old wooden door.
Company Response
Thanks for the review Richard, great news you are pleased with the final result
We recently had our old patio door removed and replaced with french windows. We cannot praise Bob and Chris of EYG highly enough for their workmanship, including brickwork and would not hesitate to recommend EYG to anyone. Thanks again
Company Response
Hi thanks for the review. Recommend a friend here, you can earn upto £400 https://www.eygwindows.co.uk/recommend-a-friend
I had my front door, back patio doors and side window replaced by EYG.
S. Swain and R. Rovetto did a fantastic job - very professional.
Company Response
Thanks for the review will pass on your kind words to the fitting team
Very pleased with my Windows it's really changed the look of my bungalow and very pleased with the finished look thank you Mike Watson for a grand job.
Company Response
Thanks for the review will pass on your kind words to the fitting team
Very good fitters arrived on time father and son worked very hard and did a lovely job. Just need restrainers for the French doors to be fitted as they were not sent with them. Front door is lovely and secure I feel much safer now. Thank you just waiting for my guttering now
Company Response
Thanks for the review Carol
We purchased a new polyester powder coat finished aluminium double glazed back door from EYG. From the first visit to the showroom to completion of the works their staff have been friendly and professional throughout. When the door was installed there were unfortunately some issues that we needed to raise. EYG's response to resolving these has been exemplary, balance payment was deferred until we were completely happy, EYG replaced the door completely due to the nature of the issue. The fitting teams on both the first installation and the replacement works were timely, the installers were polite and professional, worked hard and kept mess to a minimum. The fact that we had an issue is unfortunate, but the manner in which EYG responded meant the impact on us was minimised. Well done EYG on your 'Pay when happy' approach.
Company Response
Thanks for the review Mr Oxley, we always ensure our customers are happy!
Although we had a few minor issues in the process we ended up with a very high quality product, the two teams, Paul Ellis and Jack Willingham did good solid work which produced that outstanding result. EYG is a great company to work with, many thanks Jim Crease.
Company Response
Thanks for the review Mr Crease, we will pass the feedback to the installation team.
Very pleased with our doors and windows
Very friendly and polite lads
All staff were very good from start to finish
Would highly recommend them
Company Response
Thanks for the review will pass on your kind words to the fitting team
The quality of the window and the fitting were very good - we have no complaints about this. The price was not as competitive as other but we went with EYG because of the promise of a fitting timescale. This did not happen. It appears from the discussions that the paperwork was not processed properly and it ended up sitting on a desk. They are clearly busy and administratively they could not cope and did not have enough fitting teams to meet demand or enough back room staff to deal with the amount of work that they were generating. This is difficult to sort out which was a real shame because the product when it came was good and the guys that fitted it did a good job. It was not an easy window to fit.
Company Response
Hi Ian thank you for leaving a review. We have looked into the problems that have occurred and put procedures in place to make sure it does not happen again. We thank you for your patience with this matter and are pleased you are happy with the final result.
I am very pleased with the quality of finish of my new Windows. It was a big and tricky job for the fitters and despite not being allocated enough days to complete they did two extra days, didn't cut any corners and made sure we were left with a job that we were pleased with. Price was also fantastic!
Company Response
Thanks for the review Katie you can earn cash by recommending a friend here https://www.eygwindows.co.uk/recommend-a-friend
Eyg have done a brilliant job on our house they had to do every window and door in our house. bob and Chris the installation team where very polite and cleaned all the mess up behind them they went above and beyond. We love our new window and doors and would 100% recommend eyg
Company Response
Thanks for the review Mr Ablett
We've just purchased a conservatory from EYG, the quality of the whole product is brilliant!.. and the fitters Mike and Chris were fantastic, with nothing being too much trouble, they also fitted some windows and a upvc door a couple of years ago for us, and it was nice that they came back to do the Conservatory , lovely couple of lads, a credit to your company ....BIG THANKS.
Company Response
Thank you for the great review, we will pass your feedback onto Mike and Chris, enjoy your conservatory!
We used EYG at our last property so did not hesitate to use them again. The work carried out this time was first rate again and Rob Langley and had to overcome a botched up fitted bay window by the previous owners. This meant that by the time he had fitted the new bay window, it was nearly dark. He didn't actually take a proper break all day so thanks for a good job.
Company Response
Thanks for the review!
We had windows fitted by Dean Spencer and Danny today. They were excellent workmen , just got on with the job , left everywhere clean and tidy. Would certainly recommend EYG .
Company Response
Thank you for the great review - recommend us to a friend and earn upto £400 https://www.eygwindows.co.uk/recommend-a-friend - we will pass onto the fitting team!
We had all the windows and doors replaced on our house week of 22nd August 2017. 17 in total and the two fitters (one in training) were professional and managed to get everything fitted and tided in 4 days. The fitters were concerned that we were fitting black colour to a white house but when finished they were impressed also and the windows have brought the house alive. We are very happy with the finished product and if we had any windows left we would choose EYG again. Thank you.
Company Response
Thank you for the great review - recommend us to a friend and earn upto £400 https://www.eygwindows.co.uk/recommend-a-friend - we will pass onto the fitting team!
We were extremely pleased with the fitters, Karl and Paul who fitted our new french doors. They were polite cheerful and cleaned up after themselves as they went.
The doors look high quality and are pleasing to look at, we had the lighter wood design. We are looking forward to having a draft free winter.
As for security there are that many locks that i don't think anybody will break in easily.
Company Response
Thanks for the review Pauline we will pass onto Karl and Paul
The new patio doors we had fitted have beaten our expectations, great quality and secure. The fitters Jack Willingham and his mate were smashing polite young men and very good at their job. Would recommend EYG to friends and family .
Company Response
Thank you for the great review - recommend us to a friend and earn upto £400 https://www.eygwindows.co.uk/recommend-a-friend
The windows look great and the service was first rate. Installed quickly, good quality work by Jack and Dale, and cleaned up well after. Would definitely recommend to a friend
Company Response
Thank you for the great review - recommend us to a friend and earn upto £400 https://www.eygwindows.co.uk/recommend-a-friend
My husband Ian & I are very very pleased with the bay window, bedroom window & rear door fitted by EYG 29-8-17. The standard of windows & door exceeded our expectations & the installation teams worked very hard & did a great job with very minimal cleaning up to do when they had left. All in all we are very satisfied customers & will be using EYG again when we have the rest of the windows & doors done.
Company Response
Thank you for the great review - recommend us to a friend and earn upto £400 https://www.eygwindows.co.uk/recommend-a-friend
We had EYG windows fitted last October and a new front door fitted today Aug 30th. Both installations were completed by thoroughly professional fitters and the results are outstanding. The quality of the materials is excellent and both installations have improved the overall look of our property.
Excellent job(s) EYG.
Company Response
Thank you for the great review - recommend us to a friend and earn upto £400 https://www.eygwindows.co.uk/recommend-a-friend
EYG were recommended to us and we were not disappointed. From the moment Martin came to visit us to provide us with a quote I knew EYG were the right company for us. WE had several companies visit to provide a quote, but EYG just felt like the right choice. NO harsh sales pitch, just facts and advise about what would be best for our home. The installation team, Tony Ditchburn and Craig were great. They made very little mess and had the windows and door fitted in no time. We have not been disappointed with the windows and would recommend EYG to anyone, without out a doubt.
Company Response
Thanks for the great review, we will pass onto Martin
Installation of our replacement windows was first class - the installation team (Sotheridge and Krause - sorry, don't know your first names), were excellent, in spite of working in horrendous conditions on the second day. We are thrilled to bits with the finished product, which so closely matches the old 1930's original windows we had hoped to conserve but couldn't, that our friends did not realise they had been changed. We will be calling on EYG again.
Company Response
Thanks for the review Mr Storer - earn cash by recommending us https://www.eygwindows.co.uk/recommend-a-friend
Usual high quality install from EYG, and yet again we are very pleased with the finished product. This is certainly not the first time we have used EYG and it will not be the last. The quality of the windows is excellent and service you receive from quote to fixing is second to none, the staff are very personable and anxious to please.
Company Response
Thanks for the review Mr Clowes - earn cash by recommending us https://www.eygwindows.co.uk/recommend-a-friend
This is the third time in just over a year that we have had double glazing products installed by EYG - so that alone must say something.
Initially we had a large porch screen fitted, followed by windows and a composite door, and on this occasion 9 windows.
The quality of the products is first class. The fitting team for the 9 windows was Rob, assisted by Dave - they were professional, and extremely hard working, leaving the house clean and tidy. Rob is a real craftsman, and ensures everything is fitted correctly.
We would have no hesitation in recommending EYG's products to anyone.
Company Response
Thanks for the review, we will pass onto the team
This is the second time I have used EYG, the first time for Bifold doors and this time for the installation of windows and french door, yet again I can not fault the quality of the product and the service.
The installation team, Tony and James were professional, polite, clean and tidy and gave a first class customer service during the four days they were with me. I am delighted with the result and would highly recommend East Yorkshire Glazing.
Company Response
Thanks for the review Ms Etherington - earn cash by recommending us https://www.eygwindows.co.uk/recommend-a-friend
This is the third time I have used EYG In three different houses, the quality of their products are second to none, this time it was patio doors, they were exactly what we wanted and fitted to their excellent standards. I would have no difficulty recommending EYG to anyone thinking of using them.
Company Response
Thanks for the great review Mr Lorking - recommend a friend here https://www.eygwindows.co.uk/recommend-a-friend
Thank you to Dean and Dan for an excellent job fitting our new windows. High quality work, very neat and tidy and very polite - a real credit to your company. I am very pleased with my new windows and would recommend the company to my friends and family. The reason for 4 stars rather than 5 is that I keep getting phone calls from EYG trying to sell me new windows even though I have already ordered some - just need to manage your customer database better.
Company Response
Thanks for the review Mrs Lewington - earn cash by recommending us https://www.eygwindows.co.uk/recommend-a-friend
Noted about our sales staff we are making changes
Very happy with our new bay windows and front door. Terry and Scott the fitters were very polite good tidy and clean workers. The reason for four stars not five is due to the salesman who we feel was very pushy and was getting to the point of feeling intimidating but we liked the quality of the windows and the price so went ahead with the order.
Company Response
Thanks for the review Mrs Huteson, noted about the Sales staff we will look into this
Choosing to replace my patio doors and downstairs toilet window was a big worrying decision for me, it's taken me a long time to save up for them. After getting a couple of quote I decided to go with you. How delighted I made that decision. From start to finish I felt comfortable with the gentleman that came into my home. Thank you Paul and carl Ellis for do a great job fitting them. I best start saving again.
Company Response
Thanks for the review Mrs Glover - if you recommend a friend you can earn cash for that next job https://www.eygwindows.co.uk/recommend-a-friend
Brilliant. They persisted and thought of everythimg. Top marks .
Company Response
Thanks for the review Peter - earn cash by recommending us https://www.eygwindows.co.uk/recommend-a-friend
I have recently had new windows, front and patio doors fitted by Tony and Craig and just wanted to compliment them on their work.
Tony and Craig were very professional and treated my house with the respect and care they would show to their own homes, As a fitting team they were excellent - polite, hard working, clean and tidy. They worked to a very high standard and did a really smashing job on my windows and doors.
Thank you very much Tony and Craig - the team working on my back porch/extension have got a lot to match up to! I just trust they will be as good as you!
L. Randell
Company Response
Thanks for the review Ms. Randell
Today Tony and Craig completed fitting new windows and patio door at our address. The work was done very efficiently and they left the place clean and tidy. They work very well as a team and are both pleasant to have in your house.
They are two workmen that EYG want to hang on to. Thanks to both for a job well done.
Company Response
Thanks for the review Mr. & Mrs. PETTIT we will pass on Tony and Craig
We had a great service from the installation team today (Gotheridge and Krause) . They were friendly and caused minimal mess and disruption.
Despite the patio doors being measured 3 times, the door didn't fit however the guys worked round a difficult situation and did a fantastic job.
Company Response
Thanks for the review Miss. Grocock
We've had all 8 of our windows fitted over the last couple of days. Rob Perre was fantastic. No mess very tidy and a perfectionist which really pleased my husband being a perfectionist himself. Given 4 stars as we wasn't pleased with the salesman that came round and how I was spoken to from a lady when I rang for a query. Installation team however cannot fault one bit.
Company Response
Thanks for the review Mrs. Shove
Nev and Lewis are a credit to your company, they worked very hard and did a professional job. I would highly recommend them. I don't know if you have a system where your trades men gets rewarded, if you don't I think there should be, as the are the face of your company.
Company Response
Thanks for the review Mr Hallett
We had a new hybrid roof fitted to the conservatory as the old roof was very noisy when it rained and had no insulation qualities at all. Delighted with the result. Had both extremes of weather over the last few months and the conservatory has remained at a comfortable temperature and we can hardly notice downpours now. Fitters and plasters did an excellent job ensuring that they cleaned up at the end of each day. Would recommend.
Company Response
Thanks for the review Mr. McPherson, enjoy you quiet, warm conservatory!
A really excellent job carried out by first class fitting team. The new windows and doors have transformed the building. The bow window conversion has made the living room feel so much bigger and brighter. I would really recommend EYG they where very competitive in the price too
Company Response
Thanks for the review Mr. Stevens.If you recommend EYG to a friend, we’ll reward you with up to £400 on the completion of their order. https://www.eygwindows.co.uk/recommend-a-friend
Ordered tilt and turn replacement windows (17 in total) plus balcony doors for my home.
The fitting team Tony and Craig arrived on time, introduced themselves and cracked on with the job which they completed much to my amazement within the given time scales.
The quality of the windows is excellent, but my main reason for this review is to compliment the fitting team.
They were polite, courteous, clean working and efficient (particularly after a bacon sandwich and cuppa). They obviously knew the product and their experience was self evident and clearly demonstrated in the manner and ease with which they fitted said windows, doors etc.
If they are representative of the quality EYG employees, then I would not hesitate to use them again..
Thank you for an excellent service,
TM Laugley
Company Response
Thank you for the great review Mr Laugley - we will pass onto our team
We had some windows fitted on the 7th April and just wanted to say how pleased we are with the quality of them. Also the two men that fitted them were very good, they worked very hard and left everything clean and tidy
Company Response
Thanks for the review Mr. Jacques
Huge Thankyou to Tony and Jack , for a job well done , friendly and polite and as it was a big job they explained everything and nothing was to much trouble , Our Sun lounge looks amazing,
Thankyou Eyg
Company Response
Thanks for the review Mr. & Mrs. Hewitt, enjoy your sun lounge!
EYG workmen are unique if you leave bacon sandwiches and coffee near where they are working you will be given the pleasure of seeing them feeding in your garden while working happily on your windows. They are totally housetrained and never leave a mess. You will find that a EYG person becomes a friend for life never forgetting the anniversary of when they first met you .
Company Response
Thank you for your review Mrs Billington - the fitters say thanks for the bacon sandwiches and coffee, hope to see you soon!
I recently had UPVC replacement windows and doors fitted by your company. I am very pleased with them, it’s made a lot of difference to my property. I am also pleased with the fitters who carried out the work, Tony and Craig. They were efficient, polite, and friendly and did the work with very little mess. What mess was created, they cleared before they left each day. Thank you for a job well done.
Company Response
Thank you for your review Mrs Harris we will pass onto Tony and Craig
Really pleased with the work on our conservatory roof. Michael and Chris worked well in poor weather. I would also commenr Carl the plasterer for his skillful work
Company Response
Thanks for the review Mr Thornton, we will pass onto the team
Very pleased with quality and over all appearance of new doors and surrounds.
Fitters were very good professional workmen who took pride in work and left us with no cleaning up to do.
Company Response
Thanks for the review Mr. Richardson, glad you love your new door
I had to chase up the surveyor and after paying our deposit was told that our new front door couldn't be fitted for 3 months. On the day that our door was to be fitted I had a phone call to say that it was cancelled due to sickness! We were also told that the fitters would arrive p.m and so when I was at the shops in the morning received a phone call from the fitter to say that they was outside our house. Thank goodness we were only having a door fitted. The only positive comment is that the fitters were friendly and efficient and we're pleased with the end result.
Company Response
Thank you for bringing this to our attention Mrs Drewery. We apologise for the delay in fitting your door. It did take too long, one of our team will be in touch to explain the circumstances, what we have done to change things and a gesture of good will.
EYG replaced my soffit, fascia and gutters as well as all my Windows and doors. Both fitting teams were polite and worked very hard to leave my property transformed. High quality products and high quality service I for one would reccomend EYG to anyone who requires their services.
Thank you EYG
Company Response
Great photos thanks Mrs Price
We have just had or conservatory roof replaced. The quality of the new roof and the fittings are top quality and a much much improvement over our original roof.
The service and the work we received from the two fitters Mike Gillen and Chris Costigan was excellent the were efficient and worked really well. They were both polite and friendly my wife and I would recommend them and EYG.
Company Response
Thanks for the great review Mr Turner. You can recommend a friend here and earn cash http://eygwindows.co.uk/recommend-a-friend
Products, prices and service surpassed my expectations. We have a really awkward shaped window which was replaced like for like and looks fantastic! The fitters were pleasant and helpful, they did a fantastic job overall and they cleaned up after themselves too!
Company Response
Thanks for the great review Mrs. Winterburn
We had two bays, one front door, two bedroom widows &patio done. Quality is excellent . Most impressed with the front door and patio . Although a slow start waiting for windows to be ready , everything installed within the days quoted . Special thanks to the Fitters Lewis and Nev. Left things clean and tidy each day and the odd problem was rectified as with old houses. Very impressed with the final product , finish and price. Would recommend as no more drafts.
Thanks again
Gary & Mary Wilkinson
Company Response
Thanks for the great review Mr and Mrs Wilkinson, we will pass onto Lewis and Nev.
The service we received was great despite a problem we had with the design of our replacement roofing for the conservatory.the surveyor called and soon sorted it out.it took a bit longer than I expected but the end result is perfect.we had a plaster who had to fill in as the new conservatory was higher than the old one and he and the installation team did a great job.The insulation and design of the new windows is a great improvement.
Company Response
thanks for the lovely review Mr Snell
Excellent quality & service. We needed acoustic glass as we live on a busy main road. Since they have been installed we've had the best nights sleep for ages. The service was excellent & the workmen were very pleasant & cleaned up after the work was done
Company Response
Thanks Mr. Mrs Rainforth, glad the glass is keeping things quiet for you!
This is the second lot of windows done by EYG.
They are excellent quality and look great, making the house brighter.
The fitting team were absolutely first class and did a fantastic job causing as little inconvenience as possible and were friendly and polite and very helpful.
I would recommend EYG to anyone thinking of getting replacement windows as they are great value for money and will save on heating bills long term while looking great.
Company Response
Thanks Mr. Cunningham, always great to hear from a returning customer. If you to recommend family or friends use our link here http://eygwindows.co.uk/recommend-a-friend
Excellent service from making my order to completion of work. Replacement of all windows and doors completed to a very high standard by Dean and Steve. Minimal mess. Thank you so much guys. Am so pleased with the quality and look of the windows and doors. Exactly what I envisaged.
Company Response
Thank you for the review Mrs Farley
Had eight windows and two doors fitted by eyg late 1980s.Since then had front porch and conservatory all by eyg.This week had new door from kitchen to conservatory and sliding door from living room to conservatory.Each time this company have visited we have been totally satisfied with quality of products and staff that have done the work.Dont think there is anything else to do but should something crop up we would certainly call EYG.
Company Response
Thank you for being such a loyal customer Mr Lamb
My wife and I had new windows Patio door front back and garage side door fitted last week the Fitters were very good polite and friendly. We are very pleased with the finished product and would recommend to our friends and family.
Company Response
Thanks for the review Mr Cleveland - here is a link to our recommend a friend information
Me and the wife have had several windows and a door ( Front) fitted by EYG. They have always been prompt when attending a site visit to see what we wanted and again once that was decided to install. They have always been very tidy and clean and efficient with the installations finishing within 15 minutes of estimated time.
The only reason they have not got a 5 star rating is due to the number of phone calls we have received since about future work. I have explained that we are very satisfied with their products and workmanship but if we did want anything else done, we would not hesitate to contact them , and so could they please stop phoning.
This has finally seen to get through to sales but it is only 3 weeks since the last phone call so we are keeping our fingers crossed.
Company Response
Thanks for the review Mr Lambert - if you would like to send your phone number to emarketing@eyggroup.com we will ensure it is removed from our database
I was pleased with the service I received when had new doors installed especially when unforeseen problems were encountered. Once the problem was rectified I contacted EYG and an installer came to complete the job. I look forward to hearing the windows in my flat have also been installed to the same high standard.
Company Response
Thanks for the review Mrs Mudd
Michael & Chris worked tirelessly for two days to fit two bow and a tilt and turn window to the front of the house. During the installation they liaised with us throughout ensuring all our requirements were met. They carried out the work cheerfully and efficiently, they are a credit to EYG. Many thanks.
Company Response
Thank you for the review Mr Drinkwater - we will pass your feedback onto Michael & Chris
We were so pleased with the replacement roof that was fitted to our conservatory on the 21st and 22nd of June which has transformed the whole area. We were particularly impressed with the standard of workmanship and politeness of your staff and how clean the building area was kept.
We would certainly use EYG again if we required further work carried out. We would appreciate our comments to be passed to your staff who carried out the work
Mr. and Mrs. west
Company Response
Thank you for the review Mr. and Mrs. West- we will pass your feedback onto the team, enjoy the summer in your conservatory!
We have just had windows and doors replaced by EYG., and will add that we are extremely pleased and are very happy with the windows, doors and the staff who have been involved in this procedure. Starting from a gentleman called Michael who came to the door and spoke to me and left a leaflet and details to contact when we were ready. Upon on arranging an appointment, we had a Gentleman called MARTIN who I believe is the General Manager and Louise the beautiful lady who came with Martin and after measuring the windows and doors gave us the quote which we were able to afford and pleased then signed the papers. Then surveyor came and left with measurements, then came along Paul & Cark Ellis wih a van with all the doors and windows. They started the work and finished in 3/4 days. 8 windows, and 3 doors. We are so very happy and pleased with the work that they have done. All the EYG staff have been so wonderful and so helpful. I recommend EYG to all the people who are reading this message and say, PLEASE IF YOU ARE NEEDING NEW WINDOWS AND DOORS, PLEASE PLEASE PLEASE do call this company and have their wonderful staff who will come and oblige you with all the information that you will need and also come with a wonderful and affordable price which one can and will be able to afford to update your house. Which will up the price and make it look so expensive and beautiful and you will be proud to say
"HEY WORLD/PEOPLE COME AND LOOK AT OUR PROPERTY WHICH WE LOVE AND ADMIRE HOW BEAUTIFUL OUR PROPERTY LOOKS.
We would like to thank you, Martin, and Louise to give us an affordable price, Paul & Carl Ellis for fitting all the windows and doors of our house from the bottom of our hearts and may EYG get compliments like this from more people who takes you Trustworthy and Affordable company more work.
Yours sincerely,
We are : Mr Suresh (Raj) and Sister Ms. Kamal Jetha from Doncaster. South Yorkshire.
Company Response
Thank you so much for the review we are thrilled with your comments and will pass them onto the team.
Another first rate job by EYG. This is the second occassion that we have used their services in differing locations and have yet to be disappointed. The salesman who called at our house was very knowledgeable about his product and we were kept fully informed of key dates by the installation team who were extremely helpful. Fitters turned up promptly and when expected and delivered a very high standard of work. Minor niggles identified during the installation were quickly resolved. The quality of EYGs Windows and doors is excellent and we are very pleased with the new appearance of our house, which also feels noticeably warmer and the noise from a nearby road has been significantly reduced. We would have no hesitation in recommending EYG to other potential customers.
Company Response
Thank you so much for the review really pleased your house is warmer and noise from the road has reduced
Every one at EYG have been very helpful, the only problem his the length of time it taking to get my conservatory erected. I ordered it on 23rd March it won't be erected till the 14th July.
Company Response
Hi Mr Medd thank you for the review. We apologies for the delay - the summer has not been kind to us this year and wet weather has caused us delays. Hopefully the weather will get better so you can enjoy your conservatory - thank you for your patience.
After having soffits and fascias fitted at our last bungalow, we had no hesitation in choosing EYG when we moved house and wanted a conservatory. Everything, from start to finish, is handled very professionally, but friendly. Now we are having a new garage door. We will certainly be recommending EYG to family and friends.
Company Response
Hi Mrs Pearson thank you for the review. Here is our recommend a friend link http://eygwindows.co.uk/recommend-a-friend
I had a window from East Yorkshire Glazing installed more than 20 years ago and it is still as good as it was from the day it was installed. I can recommend the quality of EYG without hesitation. I have since had a patio door installed and again excellent service and quality
Company Response
Thank you for your reviews Mrs Appleby, glad to be of service
Great service at a very good price. Did everything they said they would. Have no hesitation in recommending EYG.
Company Response
Thank you for the review Mr Bolt - Recommend a friend a earn cash http://eygwindows.co.uk/recommend-a-friend
I have just had a new composite front door fitted by Lewis and Luke. I am absolutely delighted by the quality of the door and it looks better than I had imagined it would. The fitters Lewis and Luke were extremely professional and efficient yet warm and friendly. They fitted the door and side panel extremely quickly and cleaned up after themselves.
I would have no hesitation in using EYG again . Thank you for your service
Company Response
Thank you for the review Mrs Born, we will pass your feedback to Lewis and Luke
Efficient and friendly service from both the work force and office staff. We have already had further work (new double glazed window installed) undertaken.
Company Response
Thank you for the review Mr. Browning glad to have your repeat business
The first time we had work done was in the early nineties. Last work was done in April. I can honestly say that the company only gets better. From the initial visit right through to the fitting, everyone I came in contact with was extremely helpful and pleasant. Great job done by all departments.
Company Response
Thank you for the review Mrs Cook
Everything was first class fitter ,was so very helpful .on time ,clean left everything Spick and span ,
Company Response
Thank you for the review Mr. & Mrs. Buffham
We had a set of sliding patio doors fitted. The company were professional throughout. They were on time for all appointments, from the initial meeting with the sales person, then the surveyor and finally the fitting team. The doors fitted well and look great. Would definitely recommend them
Company Response
Thank you for the review Ms. Freeman
Downstairs and upstairs bay windows in a 1920,s house 100 yards from the sea, installed on 19,20,23and 24th May 2016. The installers Paul and Carl Ellis could not have done a better job, they were very conscientious, courteous , polite, professional and very punctual, as were the Estimator and Surveyor.
We previously had UPVC double glazed windows installed but these EYG windows are far superior, providing less noise from the sea and no draughts unlike the previous ones.
In conclusion we could not have had a better job done by a better firm with such a competitive price. and will definitely recommend EYG and use them again when more work needs doing.
Company Response
Thank you for the review Mr. Kilvington, we will pass your feedback onto the installers
New bay and supporting brick work completed end of April.the job was done by Bob and Chris who arrived on time and left every leaving everything in a clean and tidy manner at end of the day
Company Response
Thank you for the review Mr. Smith, we will pass your feedback onto the installers
We had a new front door fitted. An initial appointment was arranged very quickly and we were given a quote we were happy with. Further contacts were all very professional and our fitting was to a high standard.
We are very happy with our new door and would recommend to a friend.
Company Response
Thank you for the review Mrs. Bridger here is our recommend a friend link http://eygwindows.co.uk/recommend-a-friend
An excellent service from making enquiries to the completion of the work. We had previously used your service several years ago and the windows still looked perfect, so having moved property and needing word carried out there was no hesitation in selecting EYG again., and how pleased we are. Rob and Chris are excellent employees, their workmanship is of the highest standards and they have transformed the house with new windows and doors giving it so much natural light. There was little clearing up to be done as they were both methodical and considerate and we shall have no hesitation in recommending them and your company to others, thank you again
Company Response
Thanks for the lovely review Mr. & Mrs. Humphrey, really pleased you came back to us
We had considered having our conservatory roof changed for a hybrid one, for the last two years. After much investigation we decided to invest, and have a room that we can use all the year round. I have known EYG since the early 1980's (as I used to inspect their lifting gear) when upvc and d/glazing was in its infancy. The sales, product knowledge, design (the old way - not by cad cam), product and fitting service, has been 1st class. Well done to the whole team!
Company Response
Thanks for the lovely review Mr. & Mrs. G. T Law, we will pass onto the team
I am happy with price, happy with fitters & the windows look good. Still waiting for a couple of items to be completed but they are ready & I have a date. Large double glazed Georgian Bays, front door panel & a couple of small windows plus front facias & sofits . Would be happy to have EYG for the rest when we are ready.
Company Response
Thanks for the review Mrs. Langley
replacements of soffits and barge boards
the job was done to a high standard by courteous and punctual staff
the job was done approx. 2 weeks ago
Company Response
thanks for the review Mr Barker if you recommend us to others you can earn cash http://eygwindows.co.uk/recommend-a-friend
Lewis Adams & Chris Costigan were both great guys and went the extra mile to cpmplete the job to a high standard whilst always being aware of site tidyness and internal cleanliness. Would recommend to anyone.
Company Response
Thank you for the review Mr Stabler, we will pass on your lovely feedback to the team
Just had windows and door fitted to existing open porch. What a difference it has made to the look of the house. They said it would only take half a day which it did. Very professional job done, looks brilliant. So pleased we decided to get it done. Thanks to Ben and Lewis for job well done.
Company Response
Thank you for the lovely review Mrs Drury - If you would like to recommend a friend to EYG you can earn money http://eygwindows.co.uk/recommend-a-friend
Have conservatory with polycarbonate pitch roof .contacted EYG gave me a quote for Edwardian with blue intelligent glass roof,which we accepted.the fitters turned up 8oclock prompt,set about removing old roof and by mid afternoon new roof was fitted with glass installed giving us a waterproof conservatory and being Feb. Was worried about weather.they came back fri. To finish off leaving a first class job.l cannot express how much my wife And l love the finished job.well done EYG many thanks .Barrie and pat payne. Work started 13/03/2016 finished 14/03/2016
Company Response
Thank you for the lovely review Mr Payne - If you would like to recommend a friend to EYG you can earn the commission http://eygwindows.co.uk/recommend-a-friend
having had our Georgian windows fitted by Paul@Carl Ellis on the 7th march 2016 both of these men where very good at what they did and made a really good job also they were so clean in what they did We would recommend them to any one So please with our purchase
Company Response
Thank you for the lovely review Mr. Coverdale - If you would like to recommend a friend to EYG you can earn money http://eygwindows.co.uk/recommend-a-friend
I had new composite high security doors fitted by EYG 4 years ago, excellent product and fitting. The door needed adjustment in the frame as it had started to slip, called EYG in the morning, they sent an engineer the same afternoon - all free of charge, covered by Warrenty EXCELLENT service and support. Recommended
Company Response
Thank you for your review Mr Pace
had a new front door fitted by Lewis and Chris on 19 2 16 they made an excellent job of it all all was left clean and tidy they are a credit to your firm it looks great thanks for a job well done
Company Response
Thanks for the review Mr. & Mrs. Medcalf, we will pass on your comments to Lewis and Chris
Hessle East Yorkshire February 2016
I had the following supplied and fitted ; 1 composite door, 1 door, bay window and 6 windows, it was a really windy day and thought my job may be cancelled.
Jon and John the installation team arrived promptly at 8.30 to start. Lovely, lovely guys, no mess left, thought I might need to decorate, but was proved wrong, immaculate job, thoroughly delighted with results..
Unfortunately one of the installation team was not well, but the other guy continued to complete my work single handed , he deserves a medal for fitting my composite door on his own as they are extremely heavy and battling against the gusty weather. He is a credit to your company and I would not hesitate to recommend him for future work.
Excellent job ! Well done to Jon and John true ambassadors for EYG thank you !
Company Response
Thank you for your fantastic review Ms. Kendall - if you recommend us too family or friends you can earn up to £400, all the information is on our website http://eygwindows.co.uk/recommend-a-friend
I had a kitchen window and a sealed unit fitted last week. It was a very windy day and I did think the installation may have been called off but the fitters turned up as expected. The kitchen window fitting was done very well. However when the sealed unit was being removed in the bedroom a gust of wind caught it and it fell inwards and shattered. Thankfully the fitter wasn't injured but the window sill and wall were damaged but this was put right this week. I was very pleased with the service I received and even though some damage was done it was corrected with no bother.
Company Response
Thanks for the review Mrs Harper
We have had 6 windows 2x conservatory and a large porch fitted with in the last few years all these have been completed to a very high standard. The work was carried out when we were told it would happen. The men were all ways punctual and all ways left every thing clean and tidy. The first conservatory was done in 2010 at our previous address, the windows porch and the conservatory were fitted in the last 3 months.
Company Response
Thank you for the review Mr Taylor and for being a loyal customer
double glazed windows & doors ,the workmanship was excellent and both fitters at 8.30 as they said. It was 7th&8th January work done and my door number a week later as was said.My house is now a lot warmer & safer and I am fully satisfied with everything and I've recommended EYG to a few people mostly in Bridlington area which is my home town.
Company Response
Thank you for the review Mr Ellis - good to hear your house is warmer and secure
Very pleased with the standard of work and the helpful fitters. Would have appreciated a typed quote with breakdown of work to be done in detail in case of any claim in the future
Company Response
Thank you for the review Mr. Jarratt
we had 13 windows installed in the last month.The team who did the installation were excellent ,the work carried out was very good they were very polite and cleaned up afterwards.Would recommend the company and their product.
Company Response
Thank you for the review Mrs Morley if you recommend us too family or friends you can earn up to £400, all the information is on our website http://eygwindows.co.uk/recommend-a-friend
We are having. A conservatory. Built by e y g and the builders john and steve have done a first class job they have kept everything. Clean and tidy. very hard workers I would recommend. This company. To anyone. Who wants a conservatory. Overall. Very happy with the work being. carried out we have had some bad weather. But that did not stop these men from working. So very well done and a big thank you
Company Response
Thank you for your lovely review Mr & Mrs Jackson
Today we had new sliding patio door and new rear door fitted.
I think we were lucky we had fitting team 007 do the job, they lived up to the 007 idea, neat, smooth and did a great job, thanks Nev and Jason.
The doors were up to the usual EYG high standard and highly satisfied, first used EYG 2 years ago and now have all house done by them.
We would recommend this firm to anyone
Company Response
Thank you for the review Mr Paterson. If you recommend to your friends and family you can earn cash, visit our website http://eygwindows.co.uk/recommend-a-friend
Just had my my windows and doors fitted by two teams, John & Jon and Paul & Carl.. This was a a 3 day project to replace all my external windows and doors, Dec 2015.
The workmanship was excellent and the teams were always polite, clean, hardworking,courteous and clear about what needed to be done and how long it would it take.
The sales person, Steve was great as was the surveyor. The product was as described and is of an excellent standard.
It has transformed our house and my wife and I are very satisfied with the final project. I would recommend EYG and will be using them for other projects
Company Response
Thank you for the great review Mr Evans, good to hear all the team did a fantastic job for you
Replacement fascia & soffits installed by EYH (Mike Harper) in December 2015. The fitters were punctual, pleasant and courteous. The end result looks really good.
Company Response
Thank you for the review Mr Whittingham we will pass on to Mike - Merry Christmas
Just to say that I very pleased with the installation of my new front door and panel. The team (Jon and John) arrived when promised, and completed the work in less time than had been suggested. They were efficient, polite, and cleared up behind them.
Company Response
Thanks for taking the time to review us Mrs Edge, much appreciated
Patio doors. Lads arrived early, and set to work quickly and efficiently.
Left no mess, and did a very professional job..
Workman ship excellent.
Work completed 28/11/15.
Company Response
Thanks for the review Mrs. Saltfleet good to hear we did a good job
A little over a week ago we had 8 windows, two external doors and French patio doors installed. Our fitting team consisted of Nev and Jason who turned up on time and worked diligently to complete the work over two days whereas 3 days had been scheduled for the work. The job was performed to a very high standard and since then we have been enjoying the benefits of our new quality windows and doors. We no longer suffer from draughts and condensation which had been a source of great frustration prior to having the work undertaken. We are greatly appreciative of the assistance of Neil Henshaw in helping us in the planning phase, particularly the fact that he respected our wishes not to be subjected to a hard sell. Our only criticism is that on the first day of the work we were visited by members of the EYG marketing team who initially advised that they were just checking on progress of the work but then attempted to sell us further products followed up by annoying follow-up telephone calls. These team members did not appear to know the work we were having done and unfortunately were not good ambassadors for the company.
Company Response
Thank you for the review Mr Thompson we will pass on all your comment to the staff involved
We had a front porch done by EYG and from the quote to the installation we have been highly delighted , the gentleman (Derek) who gave us the quote wasn't pushy and let us decide in our own time he went through every detail with us and made sure we were fully satisfied before we committed to a sale . The surveyer who came to do the final measurements arrived punctually and again ran through the details and as we had decided to change the glass he sorted that out for us to. We were kept informed by phone of the installation date ( November 12th ) as well as post . The 2 men who fitted it arrived on time and did the job in record time ( half a day ) they were polite and didn't leave any mess at all . I would reccomend EYG to anyone who needs any home improvements done without hesitation and if we need anything else doing our first choice will be EYG .
Company Response
Thanks for the lovely review Mrs Wass, we will let the Lincoln team know how pleased you were with the job
Had a new bay window fitted, last Friday 27th November as ever, excellent service, and no mess, they were here at 8.40 and gone by 12.00, very efficient and courteous, have used this Company before, for French Doors, and an Orangery. Would strongly recommend them. Never had any problems with the service provided.
Company Response
Thanks for the review Miss Parkinson
I have just had my soffits and fascias replaced by Tim & Ian from the Scarborough branch on 1st December 2015 The weather was terrible but they were excellent and did a great job, even replacing some cement that was in need of attention. They were very tidy and did a veryprofessional job. They were on time, always curteous and apreciative of the odd cup of coffee. Very satisfied customer.
Company Response
Thanks for the review Mr Coote, we have passed on your positive comments onto Tim & Ian
I have just had my soffits and fascias replaced and your team of Tim and Ian have done a very good job. They got on with the job and completed a 3 day job in 2 days which was a big benefit to me. The guys were polite and they have produced a great job which I am very pleased with. And they left the place clean and tidy when they left. Very satisfied customer.
Company Response
Thank you for the review Mr Broderick, we will pass on your comment to Tim and Ian
After thanking the men for the installation I went upstairs to inspect the work which they had done. On inspection I noticed that the windows which opened inwards were catching each other when fully opened in the tilt position, also I noticed a small mark on the bottom of the window, when i looked more closely the PVC looked as though it had been chipped, it was too late to inform the fitters as they had just gone, I know I should have checked before they went back having windows previously installed by EYG and had no issue's I just assumed the same with this one. At the cost of this window I don't expect any damage or misfitting windows, and i didn't expect to contact EYG within the first hour to complain abut this problem. The reason for one star is because of and also another issue not connected to the fitting or quality, this is one household that will l never use EYG again.
Excellent service. The windows were installed with care and any issues or questions were answered effectively.
Company Response
Thanks for the review Mrs Hobbs
Credit to the two installers Damien & Lewis from Scarborough who did a very professional job of installing two large upstairs windows yesterday, despite the fact that this would normally be a three man job due to the weight of the panes.
They completed the installation before nightfall and cleaned-up fully before they left.
It would have been helpful to them if their office had mentioned that they were removing (as well as installing) double-glazed panes, as this delayed the extraction of the old windows.
Company Response
Thank you for the review Mr McKinney, we will pass on your comments to Damien & Lewis, I will also pass on the comments to the installation office for future reference
Dean and conna were two super workers who are a credit to EYG so polite and efficient can't fault them Would recommend your firm without hesitation. They arrived when they said they would and got on with the job what ever the weather Work finished as scheduled
Company Response
Thank you for the review Mrs Laurie I have passed on your lovely comments to Dean and Conner
Replacement of 3 existing double glazed windows. Workmanship was excellent and a credit to the two man team, who arrived punctually at 9.00am, they put down lots of protective sheeting on carpets and furniture. Both men (Ally Campbell and Michael Gillan) were polite and very helpful and were a credit to EYG. Please can you arrange to have the same team programmed to do the next phase of the work which is to be carried out early next year. The present work was completed on Friday 13 November 2015, the finished windows are superb.
Company Response
Thank you for the review Mr Wilkinson, We have arranged your request that you have the same fitters for your next project
nice lads customer friendly did a very good job and a credit to eyg . I would recommend the firm to my friends for the quality and service provided by all staff.
Company Response
Thank you for your review. If you are thinking of recommending us why not make some money out of it, have a look at our Recommend a Friend page http://eygwindows.co.uk/recommend-a-friend
10 windows and a bay. The two lads worked for 3 days, tidying up as they went. The work completed to schedule, today and the windows look really good, and the house feels warmer and quieter, the view outside is so much brighter too, even though its November. I Hope they perform well in the wind and rain and colder weather as winter approaches.
Company Response
Thanks for the review Mr A , the windows will keep you warm as winter approaches!
I am very pleased with the work completed on out house. All the mess was tidied up and the overall result looks professional.
Company Response
Thanks for the review Mrs Norton
Excellent work throughout. Precise and professional.
Company Response
Thanks for the review Mr. Hollingworth
We have been customers of EYG for more than 20 years, At our previous address at the Londis Shop on Manby Crossroads, Grimoldby, you fitted us with a bow window and a new Front door. We were impressed with your responsible attitude, you replaced the door panel at no cost to us when it went "yellow". Since we came to Louth, you have again done work for us, making sure we have received satisfaction. Thank you
Ps We did thank Tony for sorting out a" Blown" panel on one off the sliding patio doors, You do have some good staff, although I am not sure that the Humber does not sometimes prevent your left hand from knowing what your right hand is doing. R.A. F
Company Response
Thanks for the review and loyal custom Mr. & Mrs. Frankum
We had a new front door installed to replace the draughty old one. The work was done efficiently in about half a day and the house was left clean (just a bit of debris in the front garden). Our only complaint is that afterwards, in the space of about three days, we had two visits, one asking us what we thought and another asking if they could take pictures, and two phone calls asking us if they could come to give us a quote on new doors and windows. It was a bit irritating to have two people at the door (why not combine those visits) and phone calls which made it seem that they didn't tell the call centre that they had just installed a door for us and not to call immediately after asking to give quotes. All in all, very satisfied with the door, but they coul be a bit more organised with the sales pitches and after sales.
Company Response
Thank you for your review, we take on board the feedback on after sales and will look at how we can improve
The house has been fitted with all new windows also a new back Composition door. The house looks brighter and feels warmer.
Thanks to Ben and Lewis who completed fitting the windows and door. They did a great job also cleaned up after themselves! It wasn't an easy fit for them because my husband fitted the old hardwood frames and never intended them to come out. So well done boys!!
Everybody who contacts you from EYG are always courteous and helpful. No job is too small for them!
I have recommended EYG to my daughter who is thinking of having new windows, doors etc fitted!
Company Response
Thank you for your review, we will pass on the great comments to Ben & Lewis. If you are thinking of recommending us why not make some money out of it, have a look at our Recommend a Friend page http://eygwindows.co.uk/recommend-a-friend
AFTER A COUPLE OF MINOR HICKUPS OUR NEW REPLACEMENT CONSERVATORY IS IDEAL FINISHED TO A HIGH SPECIFICATION AND WELL PLEASED WITH THE FINISE RESULT
THE FITTING TEAM WERE FIRST CLASS Dave, Gill. @ and the younger lad whose name has slipped my mind (sorry) also DAVE WOH CAME TO SORT A SMALL PROBLEM QUICKLY AND EFFECENTLY (PROBLEM WAS IN THE MANAFACTURING PROCESS)
OVERALL A GOOD SET OF MEN WHO GOT ON WITH THE JOB AND COMPLEED O A HIGH STANDARD VERY PLEASED WITH FINISHED RESULT
Company Response
Thank you for the review Mr. J. Haddlesey we will pass onto the fitters
Very pleased with my windows, excellent quality, the fitters got on with the job and were very polite, they didn't leave any mess at all!
The work was carried out 1st October 15
Company Response
Glad to hear our team were neat and tidy! Thanks for the review
Excellent service and beautiful result! loving my new conservatory :-) completed early and great workmanship. Finished end of October 2015 and is being used daily. Wish I had it done years ago!
Company Response
Thanks for the review, enjoy your new conservatory
I had a dilapidated sunroom knocked down to the bricks and a insulated sunroom/ conservatory rebuilt.
Very impressed from the beginning with a letter sent informing me of the proposed dates and work which would be carried out and it was spot on to the tee. The workers arrived early and prompt at 8 am and as I wasn't living at the house at the time I gave them a key which they returned upon completion.
It wasn't an easy job for them given the heavy joist they had to put up but it was completed on time and all rubbish removed.
Fabulous result and I am delighted with my new sunroom.
Trusting, competent and finished to a high standard.
Company Response
Thank you for the review Miss Marshall, enjoy your new conservatory!
All done and dusted. The house has had a face lift and looking good !
Thanks to all involved with special mention to John and Jon who completed the windows and doors.
The faults in the utility room door were rectified with minimum fuss
Everyone I had contact with, by phone or in person was courteous and helpful
I would highly recommend EYG Home Improvement
The work was finished October 29th 2015
Thanks again
Company Response
Thank you for the review Mrs Throp, really good too hear your feedback, we will pass onto John and Jon
Very pleased and satisfied with the installation of my new windows & doors fitted by EYG. Look great and the team of Damien & Lewis worked very well together, prompt, efficient and cleaned up effectively every day. Would recommend to anyone !
Company Response
Thank you for the review Mrs Batterby, recommend away!
This year we have had nine windows and five doors installed by EYG over two properties.
We cannot fault the workmanship from the initial contact, to measuring and then the fitting. All the staff we have come across have been courteous and hard working.
All the staff have kept to the times agreed.
October 2015.
Company Response
Thank you for the review Mr Roberts, we are very proud of our team her at EYG and it is always nice to hear our customers reinforce that
Thanks to Nev and Jason who fitted our windows and French door. They were totally professional and dedicated to their work, hard working and very friendly .
Company Response
Thank you for the review Mr. & Mrs. Smith, we will pass onto Nev & Jason
Bob & Chris from EYG just fitted Windows and doors.
Impressive , very professional and very high quality product. Would recommend .
Punctual and polite.
Company Response
Thanks for the review Mrs H, we will pass on the feedback to Bob & Chris
A first class installation of our roofline, all Soffits and fascias. The team of two worked tirelessly to complete a very impressive job, very tidy and helpful. Would recommend to anyone.
Company Response
Thanks for the review Mr. Grainger
Replaced wooden framed bedroom windows with UPVC double glazed units.
Done October 2015
Done to time as arranged.
Workers & surveyors punctual and pleasant.
Protective sheeting from entrance to work area extremely thorough.
Finished Quality good and will use again for other rooms.
Company Response
Thanks for the review Mr. Griffith, glad to hear you will be using us again
What I like about EYG is that if there are any problems they always come back and put it right, no matter how small. I have always found the staff courteoous and polite, get on with the job in hand and clean up afterwards.
Company Response
Thanks for the review Mrs. Mannion
Fitter polite worked very quickly in replacing a new damaged pane
which was fitted four weeks earlier damaged on installation, am now awaiting a return visit
for another three inch scratch damage pane to arrive note these two damaged panes were
both on one new installation of seven windows and french doors, goods quality price not cheap
to receive two damaged panes on one order NOTN good at all= QUALITY CONTROL NEEDS TO BE IMPROVED I FEEL- ALSO CUSTOMER SERVICE BY MANAGER leaves a lot to be desired o reportING problem he inferred i was a liar and that my window cleaner was not telling the truth rubbish.....because of my treatment being told warranty only exists if they say so!!!!! I am to get my second pane now-- disgusted at treatment and due to this they lost another bay window order of just under two thousand pounds- civillity goes a long way in business- AND COSTS YOU NOTHING !!!but then he is a manager not an owner as myself.....FITTERS ARE GOOD IN RESPECTS THOUGH --CONCLUSION RETRAIN YOUR MANAGERS!!!!!!!!!!
Company Response
Good Morning Mrs Budd - we obviously want to investigate this further, Chris from our Nottingham branch will be calling you today to find out more many thanks EYG
Fascia & Soffits replacement to house and garage completed by Andy and Josh .
The work has been finished to a high standard
They were unfailingly cheerful and hard working to complete the work on time despite one or two hiccups (not of their making ) They were professional and courteous at all times.
Work carried out September 28th- October 2nd
Company Response
Thanks for the review Mrs. Throp, we will pass your lovely comments onto Andy & Josh
The project was fitting complete new windows and doors and replacement of wooden soffit boards.
Thank you to EYG for an excellent job fitting a full house of windows, new front door, french doors to rear,fascia and soffits. The team were here for 8 days, they were clean, tidy and efficient. I have had so many positive comments from neighbours about how good my house now looks, EYG took time to fit the windows and doors, the whole finish is excellent! A professional job from start to finish.
The windows were installed in July and the soffits were done in september.
Company Response
Thank you for the review Mr Suckling, really pleased you are the envy of your neighbours! Many Thanks
Replacement sliding patio doors.
The two men who turned up were punctual, well presented and courteous. The whole job took just under 3 hours. They were very professsional and tided up perfectly upon completion.
The new doors are great, and the installation was perfect. Thank you EYG
Company Response
Thank you for the review Mr Bayston
Windows
I was very pleased with the standard of workmanship . They were punctual , had the job done very quickly and left no mess at all. The work was completed one 10 September 2015. I would and already do recommend EYG.
Company Response
Thanks for the review Mr Bennion and the recommendations
We had 7 windows replaced by EYG on 21st/22nd September in a cream mock sash style and we could not have been more pleased with the result. The two men who carried out the work were punctual, polite and very tidy. The work was carried out with great efficiency and was completed just after lunch on the second day.
We were so pleased with the work that we have ordered fascias and soffits to be fitted in the new year.
Company Response
Thanks for the review Mr. & Mrs. Fletcher and the repeat order
We had French Windows fitted on the 30th of September. The two workmen , Norm and Jay , started work as soon as they arrived. They were a great team and did a very professional job left no mess whatsoever. We are very pleased with their work and with the doors. We will definitely use your company in the future and will recommend you to our friends and family..
Company Response
Thanks for the review Mr. & Mrs. McNicholas we will pass this onto Norm & Jay
We have recently had an Orangery built by EYG and would like to express our complete satisfaction. From the initial building work to fitting out and plastering we were impressed with the quality and dedication of the workers. The care given to achieve the closest match possible to the bungalow's existing brickwork has impressed everyone. Since completion the couple of small issue we have had have has been rectified swiftly and efficiently. We sing you praises and offer our heartfelt thanks!
Company Response
Thanks for the review Mr. & Mrs. H, we hope you enjoy your orangery
Excellent products - Windows and Utility Room Sliding Door..
Thanks to Bob & Chris for the work undertaken - would recommend you to any customer.
Company Response
Thank you for the review Mr. & Mrs. Stout
Thanks to Stevie and Robert for replacing our kitchen window which was quite challenging for them and they made an excellent job of it.
We are very happy with the service we have received.
Company Response
Thanks for the review Mr. & Mrs. Whitmore
Pleased with work carried out by Dave Farr, when fitting new facias, soffits and downpipes to my home on 28 September 2015. Dave was pleasant, courteous and explained to us clearly everything he was about to undertake. He did a good job, in keeping with the high standards we have come to expect from EYG.
Company Response
Thanks for the review Mr. Bonney we will pass on the good feedback to Dave
Thank you to EYG for an excellent job fitting a full house of windows, new front door, fascia and soffits. The team were here for 4 days, they were clean, tidy and efficient. I have had so many positive comments from neighbours about how good my house now looks, one neighbour had another firm fit his windows full house with windows in 1 day and he could not believe the time and energy EYG took to fit the windows and how much better mine look, the whole finish is excellent!
Company Response
Thanks for the review Mrs Ollett
Jon Arnold and John Siddons windows and doors installation team were second to none.
The quality of workmanship was excellent, and consideration of impact our internal décor very clearly shown. The team were very polite and had excellent communication standards. They kept me informed of the multi-day schedule and were happy to explain what was being done.
Housekeeping was excellent - with a clean as you go approach.
I believe Jon and John are a credit to EYG and great representatives of the company.
I chose EYG for quality of units and installation. The units supplied met the first criteria, Jon and John delivered the second.
I would recommend Jon & John to anyone considering EYG windows and doors installation.
Thank you Jon & John for a great service!
Company Response
Thanks for the review Mr Dooley, we will pass this onto Jon and John
STEVEN SWAIN's team were excellent, polite workers delivering good, clean work. I would be most glad to recommend them to any other customers.
Company Response
Thank you for the review Mrs Welsh, glad to hear our team are doing a great job
MY FITTERS SWAIN AND ROVETTO WERE VERY TIDY WORKERS, THEY DID THE JOB VERY WELL REMOVED ALL THE OLD WINDOWS AND SWEPT UP TOO.
I WOULD RECOMMEND THESE TO ANYONE WHO IS AFTER A GOOD JOB CARRIED OUT WITH MINIMUM MESS AND HAVE POLITE MEN ON SITE.
THEY FITTED ME 7 WINDOWS AND FRENCH DOORS AND DID NOT EVEN STOP FOR TEA BREAKS
I WOULD RETURN IN THE FUTURE IF I HAVE MORE WORK TO BE DONE
IF YOU RATED 1-10 THEN THESE CHAPS EARNT A 10
Company Response
Thank you for the lovely review, enjoy your windows and doors, hope to see you again soon.
I had my faciers done, by Mike Harper and his team they were excellent with their work, they were extremely punctual and courteous with their work and i would recommend your company based on their work to any of my family and friends who need work that your company provides. I was very very pleased with the finished result and will use this company again. The work was done on the 3rd of september 2015.
Company Response
Thank you for taking the time to review us Mr Brockwell, we really appreciate the positive feedback
We have used EYG in two different homes over the past 15 years for windows, doors, porch/conservatory and solar power installation.
Workmanship is generally very good and the product quality is excellent. The various teams have always been punctual, despite the distances that have had to be travelled.
The latest photo-voltaic solar panel installation, in June of this year, was well-planned, efficiently installed and we could not fault the workmanship.
After sales service is also very good, a standard that others would do well to emulate!
Company Response
Thanks for the review Mr Duerden, we work really hard on our after sales support so great to hear it is paying off!
Replacement Fascias, Soffits, Guttering and Front Door - Work completed 26th August 2015
We could not fault the fitters who were friendly, hard working, punctual and very tidy. The product seems to be a good quality and we are very pleased with the workmanship.
Company Response
Thanks for the review, our fitters are an excellent team, we will send over the feedback to them.
2013- Windows/Doors replacements. Excellent workmanship very polite and had a professional job done
2013/2015 -Conservatory Roof replacement. This was a Disaster, Workmanship appalling; continuous call backs to correct faults which took a total o f18 months; . there were many cancellations waiting for parts etc.. Some of the fitters just didn't seem to know how to solve the problems and just kept filling everywhere with sealant. Goodness knows what will happen if all our sealant cracks up. If the job had been done correctly in the beginning this would have been unnecessary This was a new design of roof put on our existing framework and in our opinion definitely was not a suitable replacement.. It was a complete nightmare for 18 months. We get continuous numerous phone calls some weeks more than once; asking for more business absolutely fed up with it!
Company Response
Hi Mr & Mrs Smith - we are sorry to hear about your problems, could you please email us at emarketing@eyggroup.com with your telephone number and address so we can investigate this further - Many Thanks
I have had several bits of work done over the last two years and have been very happy with the workmanship. They were punctual clean and tidy and done just what they said they would. Have had excellent response to a couple of small problems which were sorted within hours of a phone call been made. ( Letter box flap broke, whole box replaced within 2 hours) .
Have more work lined up for later in year.
Company Response
Thanks for the review, glad to hear our after sales team looked after you.
made agood job of fitting patio door. only gripe I have they left a half brick sticking out at side of door!
Company Response
Hi Mr Bradshaw, sorry to hear about your problem with the brick, can you contact emarketing@eyggroup.com and we can get this sorted for you (apologies for late reply we only have just got the ability to reply on this site)
Replacement windows and doors.
Very impressed with how well the installation went. Minimal disruption and excellent workmanship.
We are really pleased with the work that has been carried out.
Fast, clean, professional.
Patio doors, sofits, facias and gutters
New doors and windows throughout. The work was completed in July 2014. The quality and soundproofing of the windows is excellent. The finish on the inside and out is fantastic. The fitters were extremely efficient, tidy and polite. Out of all the different workmen we have had at the house over the last six months since being flooded these were the most professional.
After sales service has also being good. We found that one of the doors didn't shut as well as the others and it was rectified within a week.
I would highly recommend this company.
Soffits and Fascia's fitted over six years ago with a ten year warranty !!,
Good job they came with that .
Finally after six years and constant phone calls the jobs been done to our satisfaction, not falling down and the rain water running in the right direction of the downpipe !!!
In the process of fixing the said soffits , some roof tiles fell onto our conservatory roof causing two holes . EYG said they would fix !!
Fitters been to measure up the said roof, some six months ago ?
still NOTHING !!
Would i recommend this company to anyone ?
NO. definitely not. Hope this helps.
New door pannel as upvc had separated from glass allowing rain water to pour inside door. Fabric had also cracked. Within guarantee period.
Good workmanship but the quality of the leaded glass is nowhere near that of the original that I paid £1400 for.
Punctual and courteous.
6 June 2014
Your installation team ,were an excellent pair of craftsmen.
I cannot fault their attention to detail throughout and the care they took in and outside the property.
Your products are of an excellent standard,but as you will agree, it is the standard of installation on which the overall job is judged and on this occasion the work was exemplary.
We've had all our windows, doors, guttering etc. replaced by EYG. We found the workmen polite, courteous, and very tidy. The quality of the work was excellent and we really liked the softer styling of the bleeding and window encasements. There were, apparently a few scratches on one window pane (we couldn't see them) and the glass was duly changed.
When fitting the windows, the surveyor missed a crack above the window caused by the previous window installer. So the company removed the faulty brickwork, put in a steel lintel and replaced the bricks, entirely at their own cost and with no real disruption to ourselves.
We had our guttering replaced a while ago and in between the quote being made and the bill needing paying, the VAT rate was reduced and so was our bill accordingly.
Only giving 4 stars because at our previous house our windows had a large vent option as well as a smaller vent opening ( difficult to explain really) which EYG windows didn't.
We have used EYG for several projects including door and window replacement and a large conservatory over the last 15 years - always excellent quality, professional workmanship - tidy and clean. Turn up when expected and explained all stages of the installation 10 year guarantee just the icing on the cake - I called about a problem with the front door 7 years after being fitted and they were out the next day
Wish I had found these reviews before buying sliding patio doors from EYG. Our builder had used them in the past so on his recommendation bought the doors. The salesman was a bit keen but the quote was competitive. Three weeks before they were due to be fitted was told it would cost an extra £249 for the white woodgrain finish, which we did not pay. Also charged £50 surveyors fee - no mention of that on the quote - which was given over the phone and we insisted on a written one. We discussed low threshold, which did not happen so our builder had to lower the frame, compromising head height. We discussed trickle vents which did not arrive, but sent on request, cheap rubbish. And to top it off the patio doors slide on the outside not inside as others do , so not been able to find a fly mesh to fit them or fit a dog flap. Total waste of money. DO NOT deal with this lot!
Well what a shambles of a company. I purchased two doors from them one of which was a wood grained front door. It was installed, the panels were different shades and it was replaced three weeks later.
Last December (2013) the lock failed on this door, their fitters came out and broke it open in a comedy of events between Jan - Feb. The door was replaced yet again in March and the fitters have left it all out of squre and difficult to operate. A fitter came out last week to rectify problem only to inform me he couldn't do anything.
Despite repeated phone calls to the company over all this period, not once has a manager contacted me nor have I received an apology.
POOR PRODUCT, VERY POOR WORKMANSHIP, APPOINTMENTS CANCELLED AT SHORT NOTICE, CUSTOMER SERVICE NON EXISTANT.
NEW FACIA AND SOFITTS , GOOD WORK FORCE GOOD JOB DONE THANKS, PRICE NOT TOO BAD,
Only interested in you when you initially buy/have products fitted. I first reported the doors I had fitted (in 2009) had faded and the hardware had failed, ten months ago. I am still waiting for this matter to be resolved. After waiting for repairs, repairs not being satisfactory, replacement doors eventually being supplied, the front door being cut rough at the bottom, another repair suggested but not carried out as they decided on the day this wouldn't work. All these visits being six-eight weeks in between. I agreed to a further repair rather than waiting even longer for another replacement door which I would be entitled to. After waiting another six weeks I rang today, as I always seem to have to ring them, they know nothing of the repair on their system and I am waiting for a manager to get back to me. The aftersales/warranty of this company is dreadful, the time waited is dreadful and the resolution of problems, still not yet complete, is extremely poor. Would not use them again.
New conservatory, on existing dwarf wall. To retain old grape vine (hard pruned in advance of start of work).
Excellent and professional throughout.
Work completed Friday 21st March.
This summer, the vine leaves along the roof will give excellent dappled shade from sunlight.
Excellent work by both fitters. Generally took care of my décor with no damage having to repaired. Indeed a small scratch on one of the window panes was found by one of the fitters which I had not seen. This will be replaced soon. The only reason five stars could not be given is that they made a mess of the drive which took me two hours to clean up with my pressure washer.
22/02/2014
Thank you EYG for getting something so right that other supposedly leading window manufactures couldn’t …
I salute you I couldn’t have wished for more.
You have the ultimate A Team, They are the jewel in EYG’s crown they did everything I asked for and involved me every step of the way.
Bricklayers and plasterers…Father and son John and Steve
Window installers … Carl and Lee
On time… arrived when they said they would
Hard working… never stopped
Clean… left every night a tidy work place
It is so refreshing to have something followed through from beginning to the end without problems
Congratulations EYG
Mrs D Ainsworth
I cancelled the original installation on the morning it was due (05/12/2013) due to 70mph + gale force winds. EYG re-scheduled for 10/01/2014. The Installation team arrived slightly early at 0900 as opposed to 0930 but I was ready for them anyway. The men were pleasant and courteous took care of the surrounding areas during the fitting of two patio doors. I was very pleased with the work there being hardly any dust, dirt etc to clear away and little if any disturbance to the existing decor. With the weather as it is I've had little opportunity to use the doors but don't expect any problems with that aspect
10 windows, Front door and patio doors, time estimated three days, arrived on time, all workmanship first rate, left NO mess both the guys were polite at all times, did a fantastic job, treated us and our house with respect.
Martin and Anthony, from Nottingham, thank you both very much for a fantastic job, we would recommend you both and highly rate the work you carried out for us.
work was carried out between 22 to 24 January 2014.
New windows installed 7 in total.
Workmanship very good from start to finish, removal of old windows & fitting of new first class, would recommend the two fitters to anyone.
Arrived at time they stated & were always pleasant & they cleaned up when finished, very little for me to tidy up.
Work was completed in December over two days.
One year on from having a new conservatory fitted and we are still having issues with this company.
There is a total lack of comuncations with the company and their customers.
I have just spent New Years day constanly emptying 10 bowls which I had to put down to catch all the rain water from the roof leak, beacause the fitters used the wrong sealer for glass roofs.
Customer Services are not there for the customers, they are just a sales team.
I am still waiting for somebody to reply to my e-mail.
One unhappy customer
Great product, but lack of info between ordering and production meant that the opportunity for fitting was missed. I then had to get a third party to fit door and window and they were rubbish. However, EYG did provide support which resulted in the job getting done some 2 weeks after it should have been completed. get the comms between depts right and it would have been 5 *
REP WAS VERY GOOD, WELL INFORMED POLITE, RESPECTFUL, ON TIME
we have now had our orangery and back and front doors for a year now 2012
apart from a few initial problems which were sorted out promptly we would
highly recommend this company
the workmanship is of a high quality they were courteous (the only problem was we live two hours from hull which meant the arrived at ten o'clock and left at two so it a little longer)
Conservatory.
Excellent workmanship
All workmen were punctual and courteous
The work was carried out in May/June 2013
Exellent product/service and warranty we had trouble with 2 blown glazing units and they where replaced within 2 weeks
New Patio Doors in the Kitchen
Excellent
Yes
May 2013
Large conservatory ordered 1st April, completed 2nd July 2013.
Good workmanship. Couple of small faults, but quickly rectified.
Polite and friendly.
Love it.
Replacement of a hardwood door with a new composite along with two ground floor windows.
Quality of manufacture and fitting were excellent, home is quieter and more secure.
I was really pleased with the results.
Conservatory. Workmen very good. Excellent job. Very puctual and courteous.
We recently had a full house of UPVC windows fitted by EYG. This included some awkward bay windows and difficult fittings. The two fitters who installed the windows were absolutely great!
The job was clean, they made no mess or damage and the finish is better than I even expected.
I was really pleasantly surprised that from start to finish, it was easy and no hassle. I would have on hesitation in contacting EYG in the future or recommending them to someone else.
Also, although we did not ask them to 'price match' cheaper companies, their price was very competitive and we felt really good value for a really good job!
Thanks
New upstairs windows one of which was triple glazed and new composite front door.
Great customer service from James from your Leeds showroom.
Workmanship excellent. On time and cleaned up well even when I offered to help.
Work all completed in timescale April 2013.
Will be considering some downstairs window in the future and will be calling on your services again.
Thank you.
French doors
Very good. The workmen were punctual, efficient and courteous
The work was done May 2013
5 replacement windows.
Terry and Scott did a fantastic job, along with Steve the plasterer. All three of them worked very hard and I cannot recommend the quality of their workmanship highly enough. They were were a pleasure to deal with.
Work completed June 2013.
7 windows & 1 French double door
The 2 lads that came was very good at their job, arrived when they said they would was very professional in all aspects of their work.
The job was about the beginning of June.
Thank You
I did actually send an email immediately after the works were completed, complimenting the workmen on an excellent job. Punctuality, courteousness and workmanship of the highest quality carried out. The work was completed approx. April 2013.,
Garage Conversion and Front Door extension. June 2013.
Very pleased with the quality of work. Project started and completed on time. All the craftsmen were friendly and helpful and perfectly happy to discuss details with two very picky homeowners!
Although the intial fitting was ok - I was left with a scratch to the window panel, damage (hole) puntured to the eaves and a wobbly knocker - which I had to arrange to be put right.
The engineer (after a few weeks of chasing the company to arrange) however was very good and made good all the repairs.
Request answered promptly and with a friendly service
Windows throughout the house.
Very good workmanship.
Yes they were a very nice couple of lads.
Yes.
EYG fitted a new door and side panel for me, it wasn't cheap, but the customer service was excellent, it was all well planned, everything on time, the two pleasant lads that turned up and installed it were incredibly quick and efficient, taking just a couple of hours or so, leaving a nicely finished installation and absolutely no mess. I had no tidying up to do after they left. I was then visited later on by another one of their guys to check up on the work they had done and to make sure I was happy with the installation. I recommend them.
I have had my EYG conservatory 2 years now and still love it, I use it every day .I can well recommend EYG, the install was done in stages with various expert tradesmen who did wonderful work ,no botch jobs, they were punctual ,courteous and cleared up after themselves. I did not have to chase EYG for anything they did all the arranging at times to suit myself and my husband and we got the conservatory on a special offer at the time. it was money well spent.
Thank you very much for the generous cheque you sent me, which I received this morning. I have been very happy with the work done replacing my old windows with the UPVC. It was a very pleasant surprise when I heard I was to receive a cheque for recommending you to my neighbours.
Having just had 19 windows (about to have 20th) and a door fitted at Church View, we wanted to thank you for the very professional job from first survey, measurements by Alan, and fitting by Adrian and Kevin. Adrian and Kevin amazed us by the speed and accuracy and care of fitting the windows, and then their clearing up afterwards, all done cheerfully and helpfully. Thank You!
On behalf of the committee and all the Ravenscourt residents I would like to extend my sincere thanks for a very successful installation. The team were courteous, friendly and very helpful to every resident which made the experience much less stressful. The windows are superb and we are very pleased with the quality and the overall appearance. Thank you again for your very informative talk at our AGM which answered all our questions regarding the installation and well done to the team for an excellent job!
I would like to say how grateful I am for the immediate repair of my patio door on Monday. Your service was so efficient and I was impressed that it was carried out by senior member of staff at such short notice. I am grateful as I am not as young as I once was and rely on the goodwill of people at time like this. Once again, many thanks.
My husband and I feel we must write to you to tell you how delighted we are with our new French Door fitted 15th September. The two fitters, Richard and Luke were excellent clean workers and very pleasant people. This is the second time we have used your company and if in the future we need anything else we would choose your company, and recommend you to others. Once again, thank you for the excellent work done.
I recently had new windows and a conservatory from you and would like to say how pleased I am with the job and what a good team did the fitting, from footings up. I would particularly like to mention the window fitter called Shaun (working with a young lad called Danny). Shaun was extremely polite and accommodating and worked around my elderly father. I would gladly recommend you company to others
We just wanted to confirm how pleased we are with the new windows from you.
Also what a very professional job the two men did who put them in.
Thanks you so much.
We are so pleased with the whole expirience with EYG Heatseal that I would have no hesitation in recommending you to anyone.
Many thanks once again & best wishes to all at EYG Heatseal
We recently had our porch replaced by EYG and are delighted with the results. The workforce arrived when they said they would, completed the work faster than predicted, were courteous, respectful, and tidy and left us with a product that we are extremely pleased with. Having gone through a process of meeting a number of potential suppliers for this work, we have proved that value for money does not need to compromise quality and satisfaction. Thanks for a job well done!
We are absolutely delighted with the work and the final result is beyond our expectations and we look forward to many years of enjoyment in our new conservatory. We can only say that all our dealings with the staff involved have been excellent they are extremely friendly, approachable and knowledgeable and it is clear that 'a pride in the product' is displayed by all at EYG.
What a great team! What great representatives of the firm you are, a great job, well done. It was a pleasure to meet you and I hope you can come back soon!
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