I paid £3950 for roofing works, including fitting bird spikes on the roof. Instead of screwing them down, glue was used and currently a third of them have come unstuck. I paid for all tiles to be replaced and realigned. One has fallen from the window bay. I have repeatedly contacted Pro-Fit to rectify the work and I am still waiting.
Immediately after posting the above review I was contacted by Pro-Fit who profusely apologised for failing to carry out remedial works, which will now be rectified within the next ten days. I know feel confident that the work will be done. It only seems fair to update the response given.
3/5 stars by David Sandall on January 12th 2026
Great job done replacing block window in bathroom an top of the stairs by I believe Ben an james on 12/1/2026 job done an all left clean an tidy pleased with all work carried out today.
5/5 stars by Stuart on January 12th 2026
The company is brilliant from start to finish, the guy who came to price the job was amazing and the guys installing have been brilliant would recommend 5 star to anyone, if you want the best windows I recommend 5 star
5/5 stars by Satbachan Singh on January 8th 2026
All processes were explained well. Good communication for updates. Quality of fittings were very good and installation teams work was of a very high standard
5/5 stars by Alison Mccomiskey on January 5th 2026
Explanation of work to be undertaken gave confidence in greater lasting quality. Each member of sales & fitting team very professional and receptive to questions
5/5 stars by James Thomas on January 5th 2026
We had windows, doors, soffits and gutters installed. The windows and doors were installed first and we are delighted with them. After we returned from holiday, the fitters installed our guttering, soffits and replaced the wood over our bedroom window in shiplap (the first time they had used this in a herringbone pattern). We are so impressed with the quality of the work.
5/5 stars by Mrs Muir on January 5th 2026
I can only endorse the reviews left by others. I paid £3950 for work to be done. This included fitting bird spikes on mine and my neighbour’s roof. Instead of screwing these down, glue was used and currently a third of them have come unstuck. Also, although all the roofing tiles were inspected, replaced or realigned, one has fallen off from the window pay. Promise after promise after promise was made, to rectify the work, but no action taken. I will now engage a professional to secure the birds spikes properly and replace the missing tile. The owner of Pro-Fit Roofing uses WhatsApp for communicating with customers but he has set the default for disappearing messages so that all messages on the WhatsApp chat disappears after 90 days. So, if you ignore these reviews or are currently employing Pro-Fit Roofing set you WhatsApp setting so your chats with the company do not disappear, you may need them to prove any negative problems after the work is done and you have paid.. Sadly, I do not have a record of all my repeated complaints and promises to resolve them. The damage done by Pro-Fit Roofing is not a major disaster, unlike their other customers,, but my review proves that Pro-Fit Roofing is not a trusted roofer and they do not honour any verbal or written guarantees.
1/5 stars by David Sandall on January 2nd 2026
Lovely new windows, doors and conservatory fitted, lovely and warm and cosy now.
Was great working with Derek and good advice given during the initial quote stage, very good price and quality products.
Massive, huge thank you to the all the fitters, builders and electrician for working so hard to get everything done in around 2 weeks just in time for Christmas!
5/5 stars by Caroline on December 23rd 2025
Very friendly fitters, did a very efficient job and professional install - Thank you!
5/5 stars by Catriona Jannah on December 23rd 2025
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