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Rydale Windows

5.0/5 Stars - 200 reviews

Rydale House , 33 long Lane , Halesowen , West Midlands.
01215594211
reception@rydalewindows.co.uk
rydalewindows.co.uk
200 Positive Reviews
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Reviews (200)
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June 2024
We needed remedial work done on our conservatory roof. We were surprised to see the existing roof stripped and replaced rather than repaired. The work was carried out quickly, tidily and efficiently. Cannot praise the guys enough. Thank you

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June 2024
We love our refurbed conservatory and Rydale did a great job. The fitters, Mark and Tony were excellent, professional, with a great attitude. We will certainly use Rydale again.

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May 2024
We have been so so happy with the service we have had from absolutely everyone at the Rydale team. They have all really gone above and beyond for us and we now have a lovely room to use instead of an old boiling hot/freezing cold conservatory. Thank you everyone!!!

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May 2024
Excellent service and installation from start to finish

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May 2024
Seamless from beginning to end. Good customer service and sales, not pushy , went out of their way to meet all our needs as we were fairly specific in what we wanted. Windows all replaced (whole house) in 2 days, new door fitted in 1 day. Reliable, friendly, courteous fitters who arrived when expected, very tidy and cleaned up after their days work was completed. I have received many compliments on our home since the replacement door and windows have been installed. I would not hesitate to use them again or recommend to anyone else. We had three quotes in total from various window companies and so glad we choose Rydale. Have absolutely no complaints at all. A good family business who obviously care about their customers and profession.

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April 2024
I had a new front door fitted in February with Rydale . Good old fashioned first class customer service from start to finish. Excellent quality product . Would highly recommend this company and would definitely use again. Thank you to the whole team.

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April 2024
You only get one chance at a first impression. No high pressure sales from Paul & Sarah, just a simple relaxing chat about our choices. We purchased a set of French Doors with side panels including opening windows, kitchen UPVC back door & composite front door. Excellent quality. From this initial visit through to installation by Nick & Steve we've been very impressed. Don't waste time shopping around ! One visit, job done. Thank you.

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March 2024
I had my conservatory roof replaced by Rob and Martin today ( Thursday 21st March 2024.. The work was completed to my total satisfaction. Both lads are excellent at their job.. Cheerful , friendly and totally reliable. I can highly recommend Rydale Windows. Thank you very much

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March 2024
Just had our back bay window knocked through to be replaced with a patio. Its a 1930s house and there were some interesting developments through the job but Nick & Steve had a positive attitude and fixed any issues along the way. Delighted with the finished look and great pricing too.

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March 2024
Recently had all windows, porch and 3 double glazed doors fitted- this is the second time using Rydale and didn’t disappoint-finished to a high standard and the fitters were very professional, neat and tidy - would recommend

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February 2024
Just had new porch and replacement kitchen door installed. Good “journey” from start to finish. Very friendly non pushy sales, then Mel to measure up and discuss installation, very knowledgeable and friendly. The two brothers who came to fit, very polite and amiable guys, did an absolutely fantastic job of installing, think the supplying of tea helped !! First class finish would not hesitate to use again or recommend to anyone.

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February 2024
Done a very nice job friendly people couldn't do enough to help

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February 2024
After moving into our bungalow it has been fairly traumatic bringing it up to modern standards. We needed a quality replacement inner front door and side panel and did our homework. The reviews that we read convinced us that Rydale would be the company to use. We were not disappointed. From our initial enquiry, the various options described by the salesperson, the survey and the all important fitting team, the whole process was very smooth and the end product has given us a warmer and modern looking frontage and hallway. We unreservedly recommend Rydale should anyone ever need this type of work.

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February 2024
We have just had our windows replaced by Rydale, including 2 bays and a new porch. They were a pleasure to deal with at all stages, no hard sell, just good advice and a competitive quote. We also wanted bespoke bevel edged glass in our porch which was accommodated easily. The fitting team did a first class job, very attentive and did a good job cleaning up too. We had one minor issue which was dealt with quickly and with no fuss, which is a sign of a customer focused business. Two friends recommended Rydale to us, we were delighted and would not hesitate to recommend Rydale to others.

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February 2024
We have previously had new windows, conservatory and porch from Rydale Windows. We found the quality of the workmanship during the installation was first class.. so when we wanted a new side gate/door we returned to Rydale, and as we expected nothing was to much trouble, we asked for a few alterations which wasn’t a issue, Rob arrived on the day, we cannot fault his workmanship. Made a fantastic job of the overall appearance ( boxing around an old concrete post) he was polite and nothing was to much trouble. Again our whole experience from start to finish was first class. Would definitely recommend Rydale to others, and already have , would use them again without hesitation.

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February 2024
Having considered a number of window installers in my area. I decided to choose Rydale Windows to fit all windows to my home, front and back. I decided to have Victorian Sash Anthracite smooth grey at the front of my home and normal Casement Anthracite smooth grey windows fitted to the rear of my home. I created the design style that I wanted on paper and presented the designs to Rydale upon my visit to them, which they were subsequently able to achieve. On my initial visit to their showroom, I found the staff very approachable, kind and helpful, just being themselfs. No pushy sales pitches. They demonstrated the Victorian style Sash windows for me that they had on display, which I was interested in. All staff throughout the process I found very pleasant, skilled and professional. The receptionists, Sales Design advisors, Surveyor, Installers and Management. Having waited 17 years to finally have new windows in my home, I was nervous, because for me it was a lot of money I was spending and I wanted a quality product and installation of the windows and I received just that. My windows are lovely and good quality. I am really happy with them. I want to give my thanks to all the staff involved, including the skilled staff who skillfully constructed them. Thank you. I do not normally write reviews, but I feel that Rydale Windows and the Team who work in the company deserve my review. I do recommend Rydale, because of my experience with them and quality product and installation I received, which was fantastic. Thank you.

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January 2024
Rydale Windows did an excellent job with our doors. Also did a very good job of our conservatory back in 2016. I would certainly recommend Rydale to anybody.

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January 2024
We have just had a door and window fitted after a fire. Rydale were very supportive and ensured we got this fitted as quick as possible. The service from initial enquiry to the fitting was excellent. The fitters were very polite and did a great job. They left everything neat and tidy, all staff we engaged with were great advocates for Rydale.

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January 2024
Excellent service 👏. Good workmanship. Great customer service. Would recommend Rydale windows to anyone very pleased with end product.

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January 2024
Just had my conservatory roof replaced with the warmer roof system. The fitters were in site at 8am each day and were of the utmost skilled and professional tradesmen I have worked with. They were tidy, diligent and had great attention to detail. The quality of the workmanship was superb. Would definitely recommend Rydale and their crew!

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December 2023
We chose Rydale for our conservatory warmer roof and replacement windows. The operation from start to finish was absolutely first class. From the initial sale, surveyor visit and fitting, the professionalism of the company has been superb. On the day of the fitting the weather was awful and yet the two fitters dismantled the old conservatory with minimum fuss. They were cheerful, friendly and polite, explaining every step of the process as they went along . They quickly and skilfully erected the new frame and roof and after 4 days the structure was completed thoroughly to an exceptional standard. No detail was overlooked and the finishing details exemplary. I cannot thank the fitting team enough for really improving our home. The quality, design and finish of the product is outstanding. I would certainly recommend Rydale unreservedly, I wish all companies operated at this standard. Thank you

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December 2023
We have just had a new composite front door fitted and nothing was an issue from start to finish. We wanted a front door that they don't normally supply but it was sourced and fitted with no problems. We've used Rydale in the past and never had an issue. Why take the risk of using someone else and potentially being disappointed when you can get what you want first time out? Will definitely use again and I am happy to recommend Rydale when people comment on the door.

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December 2023
I’ve used Rydale for a number of projects. Why? Because they are a great Company with a high quality product. The staff are a credit to the company. They are expert at bringing a plan to fruition. The Director is focused on the customer and the service that they receive. He encourages his staff to participate in the processes and share their opinions. He trusts them, making the company exceptional. This is a difficult time for a lot of people but you can be assured that you will get great value for money. Fundamentally, the Company offer a professional, quality and personal service.

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November 2023
Helpful and understanding from start to end. Top quality products supplied and installed by an experienced, professional and friendly person. Indeed from start to end, the warm welcome and professional approach was throughout the experience.

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November 2023
Rydale fitted two bedroom windows . Fantastic quality the two man team were very well organised very prompt and took into consideration carpets and furniture when fitting the windows . They worked nonstop very efficient and professional . They were tidy as they continued clearing away any mess. Five star treatment .

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October 2023
Rydale built our conservatory 24 years ago and we have used them ever since. Never less than 5 star service throughout. Our latest work was to replace the doors and windows in our porch and also add a sloping roof to the porch. We are so pleased with the result and the 2 workmen Toni and Mark were so pleasant and professional. Would 100% recommend Rydale if you want a quality job.

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October 2023
Prompt arrival to install new rear door and replace three failed sealed units (28 years old). Friendly and engaging tradesman who knew his job and was efficient in his work. Tidied up afterwards leaving no mess and even fed a security light cable over the new back door. Both tradesmen were excellent. A job well done, which I hope will last another 28 years!

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October 2023
The work we required was not ab straightforward conservatory build or a simple window or door replacement but a rather complicated roof replacement linking an existing veranda and garden room. There were different heights and angles to contend with. From the moment we contacted Rydale they have shown a very pleasant and professional approach to the whole contract. The salesman and surveyor were confident the problems could be resolved and kept us fully informed of their proposals throughout the planning stage making several visits to ensure we were happy before committing to contract. Similarly the fitters kept us informed at every stage of their work making sure we were happy with the result. The fitters and the electricians were remarkably tidy in their work and always very polite. Any query or question raised with the office staff was dealt with immediately. We are very satisfied with the finished work so thank you Rydale for all your efforts throughout. We wouldn’t hesitate to recommend you to future customers or to call you back should further needs arise.

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September 2023
I've used Rydale a few times now and every time they have been so friendly and helpful from start to finish. So far they have installed a large sliding patio door and they have recently built a new double hipped Edwardian conservatory and I am absolutely delighted with the workmanship - absolutely top quality. I will be contacting them again soon for all of my guttering fascias and soffits! I would recommend Rydale to anyone.

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September 2023
The workmen respected my house, kept me informed on what they were doing, were polite and friendly. They asked at every stage if I was happy with the work or did I want it a different way. I could not have had better workmen working in my house. The doors and windows look fantastic and are made and fitted to a high quality. My parent had their windows done by Rydale years ago they are still looking good. I thought they were out of my price range but they are no more expensive than any of the other better companies. Thank you

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August 2023
The window fitters did a fantastic job at our company premises (replacement windows) they were very professional and efficient. I would recomend Rydale

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July 2023
I couldn’t rate this company more, from the help and advice I received in store, to the installer, would totally recommend them.

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June 2023
Rydale have been fantastic from beginning to end. All the tradesman were professional, friendly and more importantly on time, every time. The work is 5* would definitely recommend.

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June 2023
Rydal have just completed a Warmer Roof on our existing conservatory and also plastered the internal walls and ceiling. Tony and Mark the fitters were a pleasure to deal with and have done a fantastic job,which has exceeded our expectations. Always tidied up every night. Would highly recommend.

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May 2023
We are very pleased with the work carried out by Rydale. The two fitters who did the work were excellent, they worked really hard and were very tidy. We have recomended Rydale to some friends who are going to get new windows.

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April 2023
I have had windows and front door with side panels replaced at the end of February and the work was carried out very professionally. The fitters were very courteous and kept everything tidy. I also had a new back door in April and again the fitter was professional and the job was carried out seamlessly. From the initial contact with Rydale to the fitting service I can't fault Rydale at all and would highly recommend them.

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April 2023
Thank you so much Rydale! From the initial enquiry, through to the friendly, helpful staff, updates, communications, fitting, and quality workmanship, the service has been A1 amazing! I replaced all my windows and promptly met with Colette, the Sales Advisor, who was so helpful throughout the process. The Surveyor came to see me a couple of weeks later, who again, was really friendly, helpful and happy to provide advice and share his wealth of knowledge. The fitting was booked for 5/6 April, and the fitters arrived and worked flat out for the two days. They were so friendly, respectful and tidied up along the way. The attention to detail and the finish quality is really impressive, and I can't thank them enough. I highly recommend using Rydale, and will be contacting them again in the not too distant future for a quote for replacement doors.

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April 2023
This week, I have had a patio door installed in my sitting room, and a porch at the front of the house, both of which I am very pleased with. From my visit to the showroom, to the visit from the surveyor, and then the actual installation, I can offer nothing but praise for this local company. Every person that I have dealt with has been professional and polite and nothing has been too much trouble. The company were recommended to me by a friend, and I will be no doubt recommending them to friends of mine as well. The products seem to be of top quality and already the house feels warmer and lighter. All in all, a good decision!

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April 2023
We have recently had a upvc door fitted by Rydale Windows. We are very pleased with the work that was carried out and the efficiency with which the company operates. All dates and times were kept to and the door fitted to a high standard. We can recommend the services of Rydale Windows.

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April 2023
Thank you to Rydale from start to finish. Lovely people who provide a great service from the initial quote to the fitting of my new patio door. Extremely friendly and courteous. I was working from home on the day of fitting and so had to be in the same room as the fitters, they were very mindful of when I was on a phone call and kept noise to a minimum. The job was done so quick and I was very happy with the result. They took every last bit of rubbish with them and made sure they left the new patio door sparkling. Lovely guys. Great value for money and I would highly recommend this company and would not hesitate to use them again.

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March 2023
From initial contact through to someone after fitting questions the team at Rydale have been fantastically helpful in completely replacing the windows and doors in our home. The initial consultation and measure up was no-nonsense with none of the hard sell that you get from competitors. They listened to what we wanted, advised us on some matters we hadn't considered, and talked us through our options. They were up front and honest about costs with nothing hidden or extra. But for a few tweaks made by us, the first price was the agreed price, and in our experience, very competitive. Fitting dates were as promised, and fitters were polite, tidy and accommodating, not to mention efficient. All in all its been a really positive experience and I would recommend Rydales services without hesitation.

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March 2023
Having used Rydale Windows for a new conservatory and replacement windows at our previous house, we had no hesitation in contacting them when we wanted a warm roof fitting to an existing conservatory in our new home. Michelle's communication was excellent, keeping us informed of the details of the installation and Marek and Tony, the fitters, were highly skilled professionals who paid close attention to the detail of the fit and adjusted as necessary. It was refreshing to have workmen arrive when they said they were going to, keep us informed of the plan for each day and leave the job clean and tidy at the end of the day/fit. They had a great customer service approach and we would have no hesitation in recommending them and Rydale Windows. Great job Rydale, thank you :-)

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March 2023
On the 3rd of Jan we requested Rydale to come and give us a quote on updating the windows of our entire home, new fascia and soffits for the roof and new composite doors. Their salesman Antonio was very helpful and not pushy in the slightest, giving us the quotes that we asked for in a timely manner. After accepting the details, they completed the rather large project by the end of February. The fitters were very professional, and have completed all of their tasks to a fine level of detail, we are particularly happy with how tight fitting the doors and windows are, and they went above and beyond to make sure that we were happy with everything. There was only a minor issue where our window sills were too wide to cap off with plastic coverings, as the industry do not manufacture them above 600mm and ours was well over due to an non-standard build. To which Antonio was very apologetic, and took the extra off our bill with no quarrel. These things happen, so we will just our sanding blocks and gloss out to finish the job! Highly recommend this company if you want a professional finish and get the job done right. We will be sure to use again in the future, especially if we need a porch doing. Thank you very much.

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March 2023
Fabulous service from Rydale throughout the purchase and installation of our new conservatory. Excellent communication from Michelle throughout the process and the guys on site (Ian, Eddie, Tony and Maric) were faultless - friendly, professional and always on time. So pleased and wouldn’t hesitate to recommend

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March 2023
I have no complaints about my interactions with Rydale Windows. We first met with Antonio, who explained prices and payment options to us. After that, he came over to take the preliminary measurements. We went over designs with him, and he ensured we were satisfied with all of our decisions. The measurements were double-checked by a different company employee. The installation was flawless a few months later. All in all, the entire process took a few months from start to finish, but this seems like good timing considering this was started before Christmas. I would sincerely recommend them.

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February 2023
I am so happy with my New Porch It is a 1st class job. I could nt have nicer Guys than Markick & Tony . Their workmanship is next to none, perfectionists. They are so polite an pleasant and are a credit to your Company. I have always used Rydale Windows and would go no where else. Thank you so much Rydale. Would thoroughly recommend you. Kind Regards Corinne Wilson.

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February 2023
Used Rydale on recommendation and no regrets whatsoever. We were extremely happy from first stepping into the showroom to the final floor final after construction. Everyone excellent throughout the process and the fitters, Luke and Tony, friendly, trustworthy and very efficient. An excellent job and highly recommended.

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February 2023
Rydale have just completed installing a new warmer roof on our conservatory, replacing the original glass structure. We can’t recommend the, more highly. A very simple and straightforward process dealing with everyone at Rydale. Marik and Tony, who complete the work were faultless and worked to complete the project in the shortest time frame and we’d be very happy to have them back should we have another project.

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February 2023
Very efficient work done for new door. Fitters were polite and cleaned up afterwards. Only thing I would say needs improving is timeframes from initial enquiry which was late October and work not arranged till mid January.

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February 2023
Rydale service was excellent from start to finish and beyond. The sales and surveying process was smooth, polite and not pushy with excellent communication from all involved. We had several windows fitted as well as fascias, soffits and guttering. All were fitted efficiently, well and within the projected time. There were some delays with the delivery of supplies but this did not interrupt the work. The fitters just did things in a different order. The fitters worked constantly and conscientiously, regularly checking with us that things were satisfactory. Even after fitting, the follow up has been great. Well done Rydale. We would recommend you to anyone!!

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February 2023
Great service from start to finished. Sales were very helpful and not at all pushy. Timing was as advised and fitters were delightful. Emphasis was always, that you have to be happy with what we are doing. One small thing I didn’t like and it was changed for what I wanted. Follow up, after sales was also good. Very approachable team.

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January 2023
I had new patio windows and a front door fitted by Dan and Nick. They worked conscientiously, and had a friendly, professional and helpful disposition. Their attention to detail was very impressive and everything was finished off neatly to a high quality. Nothing was too much trouble for them and when a query/issue arose they provided a speedy solution after contacting their office. I had the utmost confidence in the ability and integrity of Dan and Nick and have no hesitation in recommending them. One concern about purchasing any goods is the after care service. But anyone purchasing from Rydale Windows need not worry about this. I had an issue with the functioning of the patio door and Phil came out the same day as I reported it and rectified the matter. The service is excellent and again Phil dealt with the matter confidently and proficiently. Now a word about the admin/reception staff. Most of my conversations were with Abby but I also spoke to other staff who, like Abby, were very helpful and efficient. When I reported the problem with the patio door, Abby was very reassuring and arranged for Phil to come out within a couple of hours and he fixed the problem efficiently and effectively. Sometimes when you deal with different staff members of the same company it is clear that there is little teamwork and accurate and prompt communication between staff is lacking; this can impact adversely on customer satisfaction. This is certainly not the case with Rydale Windows. Everyone seems to work as a team and this means the customer is always kept up-to-date and fully informed. I have to commend the Managing Director for running such an efficient company using high quality products accompanied by a very reassuring guarantee. I was recommended Rydale by my neighbours and I would certainly have no hesitation in doing likewise if anyone I know needs double glazing. I will be returning to this company if I have any future need for doors or windows. In summary then: Quality of Products : 5 star Competency/efficiency of staff: 5 star Friendliness/Approachability of staff: 5 star After care service: 5 star (and this is very reassuring and often lacking in other companies) Overall confidence in the company: 5 star Well done Rydale! And thank you....... other businesses could learn from your approach.

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January 2023
I had a porch built from scratch and am impressed with the quality of workmanship by all involved. Rydedale have been professional and honest. The price was very reasonable given the job involved. I would recommend Ryedale 1000%!!! A very happy customer. Thank you Ryedale.

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January 2023
Had new front & back doors also all the windows apart from an upstairs bedroom fitted in late November. Very happy with the completed job which was done in 2 days fitters were polite & efficient & answered any questions I asked Completely happy with the finished job at a very good price everything was tidied up by the fitters after each days work If we have the 2 upstairs windows that weren't replaced done will be using Rydale

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December 2022
Recently had the back bedroom windows replaced. Dan and Nick the fitters did an excellent job. They worked well throughout the day. Everything was left tidy, Everyone at Rydale Windows was helpful and I would recommend them and use them again.

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October 2022
I have recently had Rydale fit a superb bespoke set of interior French Doors between my lounge and orangery due to the amount of energy I was using at todays prices. This was done to my total satisfaction, I had a number of quotes and Rydale not only price matched but was the Best quote by far. From start to finish I was impressed with their diligence and quality workmanship Jason and Darren excelled in all they did true professionals. As for the French Doors they look fantastic better than I had thought possible and the thermal barrier has created a warm cocoon feeling in the lounge I am over the moon the best financial investment being practical and classy. Many Thanks Rydale you Excelled from a very happy customer.

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September 2022
Had French windows and front door fitted for sometime now. Prompt service call required to make adjustments - don’t waste time diy’ ing. Engineer came early and made all good as new - really impressed. My next lot of windows- I know where to go!

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September 2022
Had a new front door very pleased with the whole experience. The staff at the office and the fitters have all been excellent and very helpful. The quality of the door is exceptional and definitely would recommend Rydale Windows to anyone 10/10 thank you all.

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September 2022
Fantastic service and quality windows and doors. We had used Rydale windows at our last house and were very pleased with the service and quality so decided to use them again. The fitters, Jason and his brother were so friendly and professional, they answered any questions that we had and were very helpful. They cleaned up anywhere were they had been working and left everything as it should be. Highly recommended

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August 2022
Excellent and very friendly service , the work carried out is to an excellent standard using high standard product I really couldn't be more happier with our new porch. Would highly recommend.
 

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August 2022
From start to end it was agood experience the sales person listened and advised us based on our requirements. The fitters were polite and courteous and as brothers completed the jobs to a very good standard with quality products installed. I would definitely use Rydale again

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Efficient, friendly service. Excellent products we have been very pleased with our conservatory and more recently our porch door. Highly recommend.

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July 2022
Right from the first contact with Chris Ryedale have been nothing but professional. We were given a wide range of doors to select from and Chris gave us guidance and advice. This contact was followed up by a visit from the surveyor who checked the measurements and confirmed the choices we had made. The fitters were quick clean and efficient , and a couple of really nice chaps. Final contact was through the quality checker who came to review the fitting: he found a minor omission which was rectified within the hour. We are completely satisfied with the quality and fitting of the door and surround we ordered.

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July 2022
Excellent service,good looking windows and the fitters were first class.

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July 2022
Purchased a new back door. It was not a straight forward replacement and required some effort on their behalf. I also required other replacement units to a conservatory. From start to finish ( ie purchase to installation) all of the staff were a pleasure to work with, refreshingly so. I was kept informed at every stage. They co-ordinated the installation of the door and the maintenance work, which, took some effort on their part as different sections of their business were involved and I didn’t have to chase them. The installation of the products was undertaken by a delightful man, Phil, who deserves special mention. He visited site in advance so that he understood what was required. He came at the scheduled time and knew exactly what was required. He worked diligently and knowledgeably. The garden is South facing and it was a relentlessly hot day but that didn’t faze him. He was professional as well as being great fun. The quality of his work was impressive and he is an asset to the company. The products themselves were of a high quality with an industry standard locking mechanism. In summary, it was a great experience and I would highly recommend them.

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July 2022
Agreed installation date was cancelled. I can understand dates can slip due to weather and such but i was annoyed I wasn't informed of the cancellation. Once the installation started I have nothing but praise for the installers Mark, Tony and electricians John and Jim. The installation was conducted in a timely, professional and pleasant manor.
 

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June 2022
Originally dealt with Michelle in the office who was most helpful and obliging guiding us through the whole process. We wanted a small porch built on the side of our house which did not require planning permission. Ben, who prepared the quote and drew up the plans, gave us excellent advice and the price quoted was within the budget we had set ourselves. We had been worried that the footings would hit a drain but the surveyor could not see any problems which could not be overcome. Ian laid the footings in 2 days and the drain was not encountered and then Martin and Jason built the porch again taking 2 days. We now have a lovely porch on the side of our house which will enable us to keep the kitchen clean. All the workforce were highly professional and arrived on time. They were personable and each evening the site was left clean and tidy. The work was completed within the time span set by Rydale and would recommend the company to anyone as it all went seamlessly.
 

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Stu and his fitters were superb. From the initial discussion with Stu, he was open and honest and listened to our specs. He made recommendations off the back of what we liked and in one case, talked us into a cheaper window, so we knew he was looking for our best interests based on what we said we would like. The lads who fitted the windows themselves were efficient, tidy and the job was to a very high standard. Stu then got back in touch with us to see how we felt the fitting went, which myself and my wife thought was a really nice touch. We can’t recommend Rydale Windows enough!

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May 2022
Just to say the aftercare service is brilliant, most companies do not want to know if you have a problem after a few years, tussle listen. Many thanks

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April 2022
We selected Rydale Windows because of the quality of the product offered & the service provided. They installed Double Glazing Units through out our property including a new Porch. This work was expertly carried out & each day & the Enginners cleared up after them selves, infact when the job had been completed, no internal decoration was needed. The workmanship was excellent & we would have no hesitation in highly recommending this company.

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March 2022
New windows / front door fitted (1/22) plus re-build of conservatory (3/22). All great quality product fitted in a professional manner by great fitters who were efficient and very pleasant to deal with.

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March 2022
I recently had new windows, composite door and all facias in my bungalow. I am so happy with them, they are of the highest standard. . From the first phone call when I asked someone to come and give me a quote, the service has been impeccable. The two guys who fitted them were helpful, explained everything what they were doing and why. They worked really hard and tidied up everyday. They were very reliable too. Rydale Windows was recommended to me and I would most definitely recommend them to anyone .

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March 2022
We have just had windows replaced by Rydale the fitters were friendly and explained exactly what and how they were going to do the job. They covered stairs and furniture to reduce mess and thoroughly cleaned up after completion. The quality of the window was of the highest order and the cost was very reasonable. We have previously had a conservatory and a garage side door fitted all work has been excellent and i would not hesitate to recommend Rydale to anybody in need of doors or windows

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March 2022
windows & a composite door & frame. Wasn’t the easiest of fits due to it being an old house but these guys are amazing. Fantastic installers & plasterer who went the extra mile to ensure everything is spot on. I am really pleased with the quality of the windows and the door looks amazing. Everyone I have dealt with have been polite & helpful where nothing is too much trouble. I would highly recommend Rydale to anyone.

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March 2022
The quality of the door that we had fitted was excellent, strong, good quality and well made. It was delivered and fitted within the timescale quoted at time of order and the gentleman who fitted it was courteous, polite and did a first class job and cleared away afterwards. I would recommend Rydale windows to anyone who is looking for replacement products. They have a large choice of doors and windows to choose from.

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February 2022
Fitters arrived on time. Polite and efficient in their work which was of high quality. Price was very good also. No pushy sales staff. Nice family run business. Would recommend them for one window or the whole house.

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September 2021
The products that have been used are as usual to a very high standard. We just wanted to say thank you for the work that has been completed. The door, window and 2 new panes of glass in our conservatory have been fitted brilliantly and we're really pleased, as we've always been, with the workmanship. The fitter was really pleasant and took time and effort to complete the perfect job, we're really pleased with the results.

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August 2021
Fitted new side door in garage the quality of the door and fitting was excellent. The door was fitted to the time quoted , professionally by Paul who was courteous and quick, fitting on a very hot day and never stopped. The area was left completely clean and work was of the highest order. We have previously had a front door and surround panel and a conservatory fitted by Rydale all work of the highest quality . Would highly recommend Rydale.

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August 2021
Rydale replaced all the windows at the front of our detached house. The quality of the replacement frames was excellent and priced very competitively. The installation took a day, the fitters were very professional and were tidy workers. I have no hesitation in recommending Rydale Windows; an excellent job. Thank You!

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August 2021
I had four double glazed windows fitted in June 2021 by Rydale Windows. Everything from the initial contact with Rydale right up to the actual fitting was outstanding. I can’t recommend them enough and would definitely use Rydale again in the future. Thank you.

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August 2021
Work carried out involved a great deal of heavy labour, when the weather was unbelievably hot. The team undertaking this role did so with a great attitude, being approachable and helpful at all times. Likewise, the conservatory fitters were highly professional and extremely personable. The plasterer, electrician and floor layer also performed to a very high standard. The work took slightly longer than envisaged at the outset, due to a number of factors outside the control of the workers. However, the final product was well worth the wait. All requests were met, and exceeded. Everyone encountered was a credit to Rydale and I wouldn't hesitate to recommend them to others.

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July 2021
We are very happy with the new windows and would highly recommend the company. The fitters were very friendly and kept us entertained throughout! They did a really good job with very little mess and cleaned up well afterwards.

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July 2021
We were not looking for the cheapest possible solution for our double glazing requirement but for a quality product that fell within our budget and of course the best possible service to eliminate unnecessary future disappointment. On our first visit to Rydale's showroom, we received a very friendly, courteous, knowledgable, and professional approach from their staff. The build quality of their products along with the built in security features impressed us enough to request a quotation which again was done in a very friendly and professional manner. Answers were quickly found to overcome a couple of unique problems particular to our home. Installation day came around and the two Rydale installers were clearly very good at their job (they even seemed to enjoy our coffee). Their friendliness and efficiency quickly put us at ease and in next to no time the installation was completed. Our home is now looking revitalised. Would we recommend Rydale's products and services?.... absolutely.

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July 2021
This was a different type of job as it involved Rydale fitting a window and another company fitting a metal door. Often getting companies to communicate with each other is not easy but in this case it was ok. Both the surveyor and fitter explained what needed to be done and included me in any decisions. The resulting window looks great. Thank you.

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July 2021
Excellent service Great quality windows Fitters with great skills and knowledge Quality all round Thank you.

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July 2021
The door is excellent and the person who fitted it was very polite and his approach was tops,having been in the building game myself i worked with all kinds good and bad,i am very fuzzy so the job has to be good,the young man who did the job was tops everything he did was has near to perfect has you can get,could not fault him with anything. Would recommend Rydale very efficient, on time, cleaned up polite throughout,10 out of ten. Mrs Mary Powell and Mr Brian Dabbs.

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July 2021
Excellent service. On time and very efficient installation. Fitters were very polite. Couldn't be bettered. Fully recommend Rydal to anyone.

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July 2021
Wow,I am so delighted with my conservatory,the guys have done a great job,working well together,checking everything was perfect .I would highly recommend this company,the quality of the materials is excellent, I now have a conservatory to be proud of ,thank you Rydale for sending professional workmen to fit a high class product. Sandra

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June 2021
I'm really impressed with my composite front door, good level of quality and finish which has lifted the front of my property. The fitter was really professional and talked me through the process, cleaned up after himself and gave me good advice and guidance in maintaining the door moving forward. My family have used Rydale Windows for years and I would recommend them to anyone else.

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June 2021
WE ARE EXTREMELY HAPPY WITH OUR COMPOSITE FRONT DOOR. THE WORK WAS CARRIED OUT TO A HIGH STANDADRD, PAUL WHO WAS OUR FITTER, WAS VERY PROFFESSIONAL, ON TIME AND VERY TIDY. WE ARE OVER THE MOON WITH THE FINAL RESULT AND WOULD DEFINATELY RECOMMEND RYDALE WINDOWS TO PEOPLE

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June 2021
2 doors fitted , Both of good quality. The fitter was efficient, very tidy worker . The service we received from start to finish and after eg follow up calls has been exceptional Thank you

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June 2021
Quality back door supplied and fitted in a timely and professional manner. Very tidy workmanship and courtesy

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June 2021
excellent quality french door done by profesional window fitters

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May 2021
I had a porch built. I would like to thank Brian + Nathan for a good professional job done and would recommend your company. Well done to the whole team..

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April 2021
Last week we had French doors, back and front doors fitted by Rydale. The fitters were efficient, hard working and professional . They did not cause any inconvenience to us although we were working from home. When they had finished fitting the doors they left the rooms clean and tidy, taking away the old doors. This is the second time we have used Rydale previously we had windows and guttering installed by them again to a very high standard. We would recommend anyone who is considering using Rydale to definitely go ahead.

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February 2021
We have just had two Windows replaced and also guttering replaced by Rydale Windows. The work was carried out to high standard and the job was left clean and no damage caused to internal tiling or outside rendering. This is the second time we have used Rydale, so would definitely recommend them. They are professional from start to finish.

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December 2020
Rydale replaced old upvc windows, weatherboards and cladding with Anthracite Grey windows. Excellent looking windows. Fitters worked professionally with no internal damage to decoration. Good that a director/manager checked out the work at the end while the fitters were still here. I would highly recommend Rydale based on their workmanship, quality and price.

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November 2020
we recently had a conservatory put up the builders and fitters turned up prompt and excellent work any problems they came across being an old house were rectified efficiently a couple of weeks later we had a front door fitted and again turned up on time excellent job done we are very happy with all work carried out we would happily recommend Rydale

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September 2020
On Thursday of last week my back door that was fitted by Rydale over 10 years ago developed a problem and I couldn’t open it. I spoke to Gary the service manager who arranged to come out the following day at 10am. He arrived promptly and sorted the problem within 10 minutes and without any charge. Over the years we have used Rydale for all of our windows, doors and a conservatory and I have always received an excellent service. I will continue to use and recommend Rydale in the future.

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August 2020
Pleased with the price and quality of the doors we ordered composite front door and Upvc french doors . It was a two day job everything done was neat and tidy the fitters Paul and Rich did a beautiful job couldn’t fault it will use this company again

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August 2020
Had all of our windows replaced, the price was more than competitive and we even needed scaffolding. The actual window fitters were very professional, neat and tidy. Form start to finish, I wholeheartedly recommend this company.

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August 2020
Had all of our windows replaced this week, having previously had 3 doors fitted by Rydale. One of the windows required brickwork and plastering so the job took two days. The two fitters were very professional and polite and did a magnificent job. The standard of workmanship was first class. Very little mess despite some of the old windows being difficult to remove. Couldn’t fault the process from initial enquiry right until the job was completed. Thank you for an excellent service throughout!

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August 2020
I had two windows and a door replaced leading from the dining room to the conservatory. I'm extremely pleased with the manufacture and installation. Paul was friendly, quiet and very tidy, completely cleaning up at the end. I will use Rydale again without hesitation.

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July 2020
I had all my windows replaced along with a new porch, new composite front door, and a new conservatory.. At every step of the way, Rydale were professional and personable. The two gentlemen who did the window, porch and conservatory fitting worked hard every day that they were at my house, They were polite and efficient made a point of thanking me for my hospitality as I'd provided them with coffee and biscuits. A small price to pay for a great job. I am extremely happy with the end product and very glad that I chose Rydale.

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July 2020
In the past few years Rydale Windows have replaced all the windows in my house to an exceptional standard of workmanship. The engineers have always been friendly and very capable. This year Rydale fitted a new front door which was of beautiful quality and rebuilt the front porch all to the highest standard. I have no doubt that in the future if I require work on windows I will use Rydale Windows.

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July 2020
We went to Rydale when we were unable to source a replacement arched porch door locall.y. Rydale were most helpful from the start and helped us to design the door that we had searched for for such a long time. As the door was a special, due to its size, they kept us updated throughout the manufacturing process. The door was fitted by Paul, who was most polite, careful, conscious and tidy. He worked hard to ensure that we were happy with the door and the fitting before he left. I would recommend Rydale, their products and customer service.

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July 2020
We are very pleased with our new back door which was fitted by an excellent fitter to a very high standard. The company gave us a competitive quote and carried out the word admirably. We would definitely use them again.

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July 2020
Third time we have used Rydale (speaks for itself). We had two windows and front door replaced, on day of installation weather was dreadful! However, two guys Tony and Lee arrived on time lovely polite chaps who got on with job in quick and professional manner - job completed by lunchtime. Well done Rydale wouldn't look anywhere else! Thank you.

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July 2020
I recently had 4 upstairs windows replaced by Rydale Windows. From the start of dealing with them, from quotation, survey and fitting, the service was both professional and efficient. All times given were adhered to and the finished product was both good in quality and competitively priced. Owing to the current unusual situation, the manner in which Rydale dealt with my requests, was both speedy and dealt with under the constraints of Covid-19. I would have no hesitation in using Rydale Windows again and can thouroughly recommend them. Regards Ken Nicholls

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July 2020
Really pleased with the work carried out by Rydale Windows, great communication from the owner of the company. Fitters really tidy, polite and friendly. Great quality Frame, Windows, Door and Fibreglass Roof System used. Also, no payment until job completely finished and I was happy with the work.

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February 2020
Many thanks Rydale Windows for the very efficient service provided by your company. With special thanks to the fitters Nick and Steve, who did a great job and were brilliant company on the day.

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November 2019
We were very pleased with the prompt & efficient service given by your staff from start to finish. We are delighted with the outcome.

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September 2019
I phoned at 9am a visit was made and quote given by 12.30. The surveyor arrived that afternoon and work was completed a week later in a day. We had patio doors and a new front window. Lovely chaps who did the work, polite, well mannered and respectful. Cleared up after too. Wonderful service would totally recommend . D & D Fox 🦊

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September 2019
Very please with service and quality. Dave the salesman was very good at the start of the process. Stuart, the manager sorted it so that 2 teams of fitters would work on the same day because we could not have 2 days off work. We had all the front of the house renewed and patio doors at the rear. Even when there was a problem, (a heating pipe was accidentally drilled) they got a plumber there within the hour to repair it. Also we needed to take the front window pane out 4 weeks later to remove our sette, they sent a fitter to do it for us. All in all very good. Stephen Goode, Rowley Regis

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September 2019
We decided to look at Rydale Windows mainly due to the previous reviews. We came over to the showroom and had a look round, there was no pressure but the lady we spoke to was very helpful and we felt comfortable with the company. We had a porch at the front and replacement sliding doors at the back and a new back door. The porch, patio doors and back door look great and the we feel much more secure The guys worked quickly and efficiently and even checked our front door which wouldn't close properly. We were very pleased with the outcome and would fully recommend the company

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August 2019
Had 5 quotes from various companies and chose these guys...really pleased that we did. Couldn’t fault the workmanship or politeness of the guys... very professional from start to finish...really pleased with outcome and would recommend to anyone. We certainly would not go anywhere else for any other work we need.

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August 2019
Compared 4 companies and were impressed with the way RYDALE staff handled our requirements. Polite, friendly, helpful and importantly no pressure. Price we were given is the price we paid. Work was carried out with minimal disruption and everything was left clean and tidy. Windows look amazing due to the skill of their fitters. Thank you everyone at RYDALE.

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June 2019
We used Rydale windows after having such a bad experience with another popular company. Rydale beat expectations with the job they produced. Their work force take pride in their quality of product, and the fitting force are just the same. Cleanliness is definitely 5* as well. I’ve recommended Rydale to many people, and many have used them on my recommendation. Keep up the good work 👍

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June 2019
We have used Rydale Windows in the past and had no hesitation in using them again when we wanted to replace all our windows. We are very pleased with the finished windows and the fitters who worked through very heavy rain were brilliant, they were courteous, very clean and had a really good eye for detail. We would recommend Rydale Windows to anyone from the welcome in the showroom, to the staff who come out to measure to the fitters it is a pleasure to deal with this company.

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May 2019
Having used Rydale previously, I had no hesitation in using them again and was very pleased to have done so. Extremely helpful and courteous service coupled with a quality product fit to a very high standard. A close family member also used them after seeing the work they carried out and has also been very impressed.

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April 2019
This is the 3rd time I have used Rydale and have just had a garage side door and window fitted. The usual no hassle sales, survey and fitting. All done within a short timescale, efficiently, cleanly, politely and to their usual high standard. Would not hesitate in using them again or in recommending to friends - they deserve their success. I have never had cause to call them back for any problems, but would almost guarantee that this would not be an issue.

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April 2019
I had 2 windows replaced. a small job but I was treated as if I was having the whole house done. The staff are friendly and knowledgeable and I was kept informed throughout the process. The actual fitting was excellent, old windows taken away and inside and outside areas were left clean and tidy. Plus no hidden extras.

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April 2019
At my last two houses I have used Rydale Windows for new windows and doors, I have always been happy with their work. The sales, surveyors, bricklayers, fitters and aftercare teams are professional and really pleasant to deal with. Paul and Ian were particularly great guys who could not do enough to make sure the jobs were finished to the highest standard. I have recommended them several times to friends and family and will continue to do so in the future.

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April 2019
we have recently had french doors with side panels fitted.we used rydale windows on the recommendation of our new neighbours.we are really pleased with the quality of the doors and the quality of the installation..we would have no hesitation in recommending rydale windows

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April 2019
We first had the patio door to the living room the quality was so good we came back to get our door to the kitchen , bedroom window and garage window We had first class service from the start , no pushy sales person just lots of help and good advice , the surveyor was brilliant offering the same as Jessica our sales rep said he would , thank Jess . The fitters were excellent they arrived on time , carried out their work quietly and were polite but friendly the whole time going above and beyond when ever they could with some finishes When the job was completed they cleaned all windows and rubbish away you wouldn’t know they had been except we know have beautiful new windows our neighbors are popping in to look at Thank you All we will be back
 

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April 2019
I had four windows and a porch front fitted by rydale on 25-2 2013, since then I have had no problems with them. recently I had a problem with the porch front. the door was not big enough to get my furniture out, on checking the sizes I found they were not what I asked for when ordering thru a mis-understanding on both sides. after getting in touch with them and a site visit it was agreed they would replace the complete porch front which they did to my complete satisfaction. WELL DONE RYDALE.

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April 2019
I would recommend Rydale Windows - they were actually recommended to me is why I used them. I had all my windows and front door done beautifully, perfect finish and done in well under a day by very nice cheerful people.

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April 2019
Excellent cleaning service provided by Rydale Windows. Our car port roof and guttering were neglected by the previous owner of our bungalow, but Rydale Cleaning Services did a very thorough job and the guttering and car port roof are much cleaner and tidier. Paul was punctual, pleasant and hard working. Couldn't recommend them any higher!! I will definitely recommend this local company to family and friends.

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Kev's Testimonial uploaded by Rydale Windows
March 2019
Simply superb! Rydale done a very goodd job building our porch. We are very impressed with the work and the service from start to finish.

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Craig's Testimonial uploaded by Rydale Windows
March 2019
Very friendly and professional service. Quick fitting and very tidy, no mess left. Would recommend

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March 2019
From start to finish, the service and communication was excellent. The workers turned up on time every day and carried out an excellent job and left no mess. The quality of the product and fitting was first class and would recommend them to any future persons looking to put in a conservatory, windows and doors. Overall, it was very reasonably priced and the service was quick. A great job done.

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March 2019
Last year Rydale fitted a new front and patio door in my home, the quality of the products and the work of the fitters was simply excellent. In fact, so excellent I have just had a further 6 new windows installed by the same fitters with the very same level of product and service. On both occasions I found the whole experience to be highly professional, with an exemplary level of customer service and care. I have already recommended this Rydale to friends and family.

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February 2019
Rydale were great from start to finish. Very happy with our new conservatory, Excellent service and would definitely recommend them. Great quality for a great price Thank you

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Thomason's Testimonial uploaded by Rydale Windows
February 2019
Great customer service. Quick and efficient. Very tidy work and excellent craftsmanship. Rydale windows secured our property after a forced entry on the same day. Quoted us a price we could give to our insurance company immediately. Which also includ d an estimate which we could send straight away. New door fitted within 6 days made to order. Great communication between all departments and would recommend them to my family and friends. Thank you Rydale windows.

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January 2019
We love our new french patio doors. Ryedale windows produced a good quality product and service. We recommend them. The fitters were polite and very tidy . Thank you Ryedale windows.

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Maria Simpson's Testimonial uploaded by Rydale Windows
January 2019
Would recommend Rydale to anyone looking at various cost options. Kevin the showroom was particularly helpful and not pushy but knowledgeable. The turnaround from then been able to fit the door was really appreciated. Now fitted, the quality is great and it ticks all the boxes. Would definitely use again.

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January 2019
Excellent service and product. Fitters very helpful and obliging, whilst obviously happy in their job as both jolly which is nice to see. Door is just great, sets off the house beautifully and the finishing touches are also very good. Would recommend.
 

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January 2019
Great customer service from Rydale windows from start to finish. Fitters were great at there job and professional at all times, there team work was great. The quality of our windows and porch door is fantastic. I would definatley recommend Rydale windows. Thank you!

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Carol's Testimonial uploaded by Rydale Windows
December 2018
We had windows throughout the house. We are really pleased with all aspects of the work. The windows are great we can really tell a difference with the heat. They look great as well. The fitters Adam & James really worked hard and made a very good job of the fitting. Would recommend Rydale. From the beginning to the end was very easy and all staff were very friendly.

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December 2018
RYDALE fitted windows last week wanted nice windows got fabulous ones many thanks to Andy sales Steve surveor and to Tony and Lee fitters their work was unbelievable and left house with no cleaning up to do am over the moon with RYDALE WINDOWS THANKYOU

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Lee's Testimonial uploaded by Rydale Windows
November 2018
We had Rydale fit a new porch and front door a year or so ago and we were so impressed we asked them back to do the rest of the Windows in the house. They have done a fantastic job, very clean, neat and tidy finishes all round. We asked that the same fitters, Nick and Steve come back to do the Windows as they were fantastic first time around and we weren't disappointed - very courteous and polite - Thanks Rydale! Support your local businesses!

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Brian McManus's Testimonial uploaded by Rydale Windows
November 2018
Excellent service from sales,technical,construction in awful weather, sub-contractors and after care. Everyone who have seen it have commented how great it is.

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Sioux's Testimonial uploaded by Rydale Windows
October 2018
Excellent service from start to finish. Ben was great and helped initially by giving us a short turn round from order to fitting. All done as to spec and left taking all the rubbish with them. Would not hesitate to recommend to anyone

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G&I MANSELL's Testimonial uploaded by Rydale Windows
October 2018
Just had back windows fitted had front windows ,porch , inside front door done in April cant express how good Rydale was for everything fitters TONY and LEE were absolutely brilliant didnt even need to hoover left everything spotless and were a pleasure to have in the house thankyou RYDALE ANDY JESSICA TONY AND LEE george & iris

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October 2018
Very pleased with outcome of work. Reliable service. Courteous n pleasant workers. Best thing is that the work is completed in good time n hassle free!

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Gail Whitehouse 's Testimonial uploaded by Rydale Windows
October 2018
I recently had a new back door from Rydale, which I believe was fitted by Paul. He arrived exactly at the time I was expecting him and was very thorough and meticulous in his work. The door is perfect and a cat flap was also fitted prior to fitting. My old door and frame were taken away, so we had no rubbish to deal with. Excellent service, excellent fitting and excellent product. I wouldn’t hesitate recommending Rydale to anyone.

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Peter Walker's Testimonial uploaded by Rydale Windows
September 2018
My front bay windows were replaced on 20th September 2018. The entire experience from initial enquiry to completion was as smooth as anybody could expect. All stages were undertaken in a friendly, informative , polite and efficient manner; each in accordance with my own preferred timeline. My thanks to all involved: Jess, Amanda, Fred, Steve and Nick. I have since recommended Rydale to my niece and would do so again to anyone else in need of such assistance.

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September 2018
All in all I am very happy with this product, the lads who fitted the windows worked very hard and were professional in the way they conducted themselves, I would recommend Rydale Windows to my friends and family and should I need any further work I would use them again in the future depending on cost.

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September 2018
It was a pleasure doing business with them, they listened to my needs and proceeded with the work in a clean and professional manner. The finished product was exactly what I wanted.

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August 2018
We had both bays, the 'nosey-parker', landing, kitchen, downstairs toilet and back bedroom, all done in 3 days. The fitters were brilliant, taking account the extreme cold weather at the time. They worked tirelessly from early morning until the winter light prevented progress much past 1600. The windows are of an excellent quality (repeat customer after french doors and bathroom windows), but the decider for us was the choice of colours now available - we chose cream with black sills for the front and plain white for the back. The old leaded lights were changed for newer leaded bevels, which were sought for us by the office team in Blackheath. The easy opening function to clean around both inside and out was well demonstrated by the fitters and has already proved worthwhile. The finishing off in every room (inside and out) is of a very high standard and there was absolute minimal work required by us after (wait for the dust to settle from an old house after 3 days and vacuum everywhere!) The professionalism shown by everyone we had contact with cannot be overlooked and all of the Rydale employees we dealt with (excuse lack of names;Salesman,Receptionist, Surveyor, Finance, Fitters) are all to be commended on their attention to detail and quality of customer service. Thank you

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August 2018
The window is lovely. It is so quiet in the room now. The guys who came to fit it were efficient and polite. They asked questions to ensure I was happy with the position of the window and about how I wanted the edges finished off. They clearly explained the whole process in a way I was able to later relay to my husband. They worked tidily and cleared up thoroughly after them. They weren't able to fully clean the windows because at 5.30pm in December there is not enough light outside to see by but even though it was bitterly cold they were able to do a decent enough job and will come back to give it a final polish in the daylight, once I make the appointment. I would have absolutely no reservations in recommending them in the future and will be using them again whenever we undertake building projects requiring windows.

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August 2018
Excellent quality. Wonderful team did the fittings .Very clean workers. Cleared up any mess Windows fitted at the date agreed and in the time they estimated. Would recommend. House now much warmer. Window locks easy to use .

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August 2018
Recently had Windows and doors fitted by rydale plus soffits and guttering, good quality and thank you Neal for all your hard work and attention to detail, went out every day and left the lads to it, no problem. I now have a lovely warm house, thank you all.

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August 2018
Absolutely delighted with Front door fitted.Quality installation at a fair price ,staff really helpful and will go that extra mile for you,highly recommended.

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August 2018
We've used Rydale Windows twice, and both times they have provided an excellent service, both with the fitting and the quality of the product

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August 2018
A white PVC rear stable door/window combination . Very pleased with the quality of the product & also the fitters who worked really well in awful snowy weather . Thank you .

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August 2018
Outstanding quality with exceptional customer service. Would definitely recommend

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August 2018
I’ve recently returned to Rydale to fit some windows for our family home. 10 years ago we remembered the great service we had from Stuart and his team when they fitted our conservatory and a couple of really big windows. This time we wanted to update the look of the front of our house but didn’t really know what we wanted. Stuart spent time with us and helped us choose a great look which many people have commented on. Also our new windows solved a problem we were having with condensation. Great service and good value too.

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November 2017
the whole process was pleasant and efficient. Work was carried out in a tidy manner. Overall well satisfied with both the cost and the standard of workmanship and would recommend RYDALE to anyone.

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September 2017
My parents used Rydale windows last week and they can't fault a single thing. My Dad is picky by nature when it comes to DIY and even he was impressed with the standard of work. The fitters kept in touch and phoned before coming to fit the door. They had to come back to install a new panel the next day due to the door they ordered not being ready. But again the fitter called before coming to the house. The door is excellent quality and we will recommend them without a doubt. I'm sure my parents will be back when they are replacing the windows. A* quality work at discount prices with no hard sell like the first company that come to quote.

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July 2017
I found the complete experience from enquiry to completion very professional whilst being friendly. The actual product is of very high quality. Having used Rydale for my mother' house in the 90's I found that even with a passage of time the quality and professionalism had not been diminshed. I would recommend Rydale to anyone.

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January 2017
Rydale were recommended by our neighbour. We had all windows replaced (incl. 2 large bays), French doors installed, new back door and new arched doorway to porch. Lots of issues including scratches/damage to some of the glass units which have been replaced. Concerns regarding fitting of upstairs bay as noise level appears higher but have been told it has been inspected and is fitted correctly. Biggest problem was with the porch. First fitting was very poor. In the heat the whole thing expanded and we couldn't open/shut the door. Had to be removed, taken away and then re-fitted. All issues were dealt with promptly but I found communication quite poor.

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January 2017
Have had new porch, windows and patio window from Rydale over the last few months. All work has been carried out to an excellent professional standard and with minimal disruption. They offer excellent value for money & give excellent guarantees with their products.

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Had Windows and doors replaced last year and the quality of the windows and doors are absolutely fantastic . The fitters were very professional and extremely polite . Unfortunately two of the Windows were broken but were replaced very promptly . We have had a few minor problems but the excellent customer service have sorted this out with no hesitation . Overall very happy with Rydale , they are extremely professional and offer great quality products and I would defiantly recommend . Many thanks Rydale .

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recently had 4 new windows and new front and back doors. All replaced within one day - which considering it was November was a real effort - we were a little concerned this might effect the level of workmanship but this was not the case. The level of workmanship was EXCELLENT and we couldn't be happier. The men who fitted were polite, hardworking and cleared up any mess as they went along. The windows and doors look great and have had a dramatic effect on the warmth and comfort of our home. One minor problem was that one of the glass panes for our front door was broken in transit so a temporary panel was put in place. I was told they would replace within 3 days but had to contact them after a week as they had not contacted us. The response was immediate and within approx 2 hours of contacting them they had sent the glass out and it had been fitted and they apologised for the oversight. overall very friendly efficient company. we would definitely use them again. Money well spent.

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Not a happy experience!! Five attempts to fit 10 sealed units which should have taken under 3 hours. Ist. - 5 of the 10 units were the wrong size. 2nd - Date fixed for 2nd attempt.Phoned Rydale when fitter failed to arrive to be told that 4 of the 5 bought in units failed to meet their quality standards. 3rd - Date fixed for 3rd attempt.Told an hour before the fitter was due to arrive that one of the units had failed their quality standards. 4th - Date fixed for 4th attempt.4 of the 5 units were the wrong configuration - Georgian glass with only one vertical bar instead of two. 5th - Date fixed for 5th attempt.Finally the work completed.Hurray !! Customer service also very sloppy - I had to do all the chasing to find out what was happening.Fortunately I am retired and have reasonable flexibility.If I had had to take time of work on each occasion the situation would have been intolerable. Very poor service and at the end of all this not even an apology for all the inconvenience !!

Company Response

The customer is quite correct in that we took our time with this one the reason being that the original frames were not supplied by us and it was difficult to determine the exact size and specification in this case, it would have been far easier to have replaced the complete frames (but obviously more costly). Our apologies for the time it took but were glad that youre obviously happy with the end result and thanks for awarding us 4/5. We will look at where we failed in this case and make improvements in our system where necessary.

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Excellent job done. Very efficiently carried out.

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January 2016
I am so pleased with the work carried out today by Craig & Les. These gentlemen are so polite, efficient & very professional at all times.The quality of products is excellent as always/ Thank you once again, as we've used your company several times now. Kind Regards.

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January 2016
2 very nice men - courteous & hard working. Left the property in a respectable state. Thank you.

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January 2016
Staff have done a great job, very helpful. Thank you.

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January 2016
Very impressed with fitter, also all of Rydale staff. 1st class from start to finish.

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Excellent! Delighted with the product and workmanship.

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December 2015
Very efficient workers. Cleaned and tidied as they went, very pleasant men. Many Thanks.

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December 2015
Work carried out to the high specification that is Rydale. Brilliant work from Gavin & Lee.

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On time, lovely job done. Very pleasant to have them.

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November 2015
Thank you for the professional job which was well done.

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November 2015
We are very pleased by the professionalism of the Rydale workforce as they faced many problems and were able to overcome them and reassure us. It is great to know that reliable and excellent workmanship still exists and that a company is something to be proud of and one to highly recommend!

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November 2015
I am very pleased with the work that was carried out. Lee & Tony were very kind and very helpful and good workers. I would certainly recommend to family and friends. Many thanks to everyone.

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November 2015
A very good team, compliments company - will certainly use again. Thanks for all your help.

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November 2015
Happy with work completed today. Everything appears satisfactory on completion. Window fitters who have carried out the work have been friendly and have explained the repairs completed today.

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Very good job with Craig & Les, excellent workmen. Very pleased with the job they have done. No tea bags left but they deserved it.

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November 2015
Looks great, fitters are a credit to your company.

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November 2015
Steve & Nick were very efficient and very polite. I'm very satisfied with the job. Thank you.

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November 2015
Fitters carried out the job in an excellent manner and the end product appears to be of expected standard.

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With regard to the installation of the windows. as always Rydale have been very professional. All your employees are polite and professional and a credit to the company and I would have no hesitation in recommending Rydale to anyone. Many Thanks.

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November 2015
Worked hard and did a very good job. Cleaned up well when work was finished. Thank you.

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November 2015
Extremely effeciently done in a pleasant and friendly manner - would certainly recommend.

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October 2015
Very nice chaps, polite tidy & cheerful. Windows beautiful, very pleased. House left clean & tidy, will continue to use Rydale.

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Fantastic job, Tony & Lee very professional - will recommend

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October 2015
Expertly fitted, both employees were quick efficient and very polite. Many Thanks

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Once again your staff Craig & Les have done a wonderful job. Pleasure to have them in the house.

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October 2015
The transformation of the front of our house with Rydale Irish Oak Windows and doors look beautiful. special thanks to Craig and Les ,the fitters. Great Job Well done

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just a quick note to say a big thank you to all concerned for the lovely job Rydale Windows did replacing our windows. You were all very professional in your part of the job. Surveyor was spot on with his measurements and fitters were first class and very tidy. well done to you all at Rydale

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We would have no hesitation in recommending Rydale Windows. This is the second time we have used them. We have recently had new French Doors fitted and they look absolutely stunning! The workmanship is excellent and the two fitters were both punctual and very courteous and did an amazing job, they were also very clean and tidy in their work. If you want great workmanship and a reliable company Rydale Windows is the one!

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October 2015
I am really pleased with my new windows and doors. Also with the way the installation was arranged and carried out in such a professional and efficient manner.

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October 2015
Great big thank you for the superb job you carried out in constructing our Conservatory. from start to Finnish everything was achieved in a very professional manner.

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October 2015
we have just had all the windows and doors replaced by rydale. We are thrilled with how your company works from len eccleston the sales man who was not pushy at all Just gave us a straight forward price for the job. We had Jason and Darren to fit the window who are totally dedicated to there work the finishing off of the windows and doors is prestige, they never left any mess well done to you all we will have no hesitation in recommending your company to anyone who wants a lovely job done at a very good price you should all be very proud as there are not many company who still have good old fashioned values

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March 2015
Fantastic workmanship.Lovely men.Havnt seen this sort of old fashioned service for years.They were absolutely great!! Cant praise them enough. I will have no hesitation in telling friends and Family about the quality work done by these men.Congratulations Rydale. Ann Boucher.

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June 2014
Windows and french doors were fitted in october 2013. The 2 fitters were very punctual and courteous nothing was too much trouble. Their workmanship could not be faulted. I would highly recommend rydale windows.

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We had new windows throughout our house including patio doors and front door about 14 years ago now. We are totally satisfied with the fitting and subsequent after service. They have honoured the guarantee by replacing handles even up to 10 yrs later. Work carried out was very good and efficient. No complaints from us! TY

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The above reviews are the opinions of the individuals submitting them and not necessarily a true reflection of the performance of this business. We therefore disclaim all liability and responsibility arising from any reliance placed on them.

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