We contracted Kalglass to replace a 9-pane bay window in our Victorian apartment building. It was a difficult job removing the existing, rotten wooden framed window with single glazed, non-safety glass on the second floor overlooking the garden. Kalglass did not submit the cheapest quote; however, they did not try inflating the cost of the job by insisting on scaffolding as two of the other three contractors did (which they expected us to organise). As we’d used Kalglass before and were pleased with their work we chose them over a larger firm which submitted sent a lower quotation.
Theo came for the initial assessment of the work and was tasked to design a more stable framed structure to support an outdoor balcony on which the window frames rested. His quote included all costs, labour, taxes, and architectural standard drawings indicating the exact measurements and technical details related to the work. The quote also indicated a ten-year warranty on all parts and labour, and a FENSA certificate post installation.
Alex and Catalin arrived at the property to begin work on the scheduled day 15 minutes early and began removing the old frames immediately after laying ground sheets to catch debris. Within two hours they had the old frame out and started preparing the walls and outside brickwork for the new frame and double-glazed sealed units. By the end of the day the new windows were in place.
Alex and Catalin returned the following morning (again, 15 minutes early) and completed the installation and trim by lunchtime. They cleaned up the ground below and left the flat immaculate. They worked efficiently, quietly and did an amazing, professional install. We will continue to use Kalglass for all future work on our building and highly recommend them to anyone looking for quality work, competitive prices and on time project completion. Thank you, Theo, Alex, Catalan and the whole team at Kalglass! Pure excellence!!!
I can't fault the service given by Kalglass.
From start to finish, their professionalism shone through and the windows they provided are great.
Company Response
Thank you for the lovely feedback
Very good service, from the initial visit with Adrian through to the fitting, everything was done to a high standard. Very happy.
Company Response
Thank you very much ,it was an absolute pleasure
The Kalglass team were brilliant from start to finish. They fitted a new, thermally efficient door and frame.
From the initial consultation to the final fitting of our new front door, we have been impressed with their communication and service. We would definitely recommend and will absolutely use Kalglass again in the future.
Thank you to all at Kalglass.
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Lila thank you so much for your lovely review
Fantastic service all round. We couldn’t be happier with our new windows and door.
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Thank you very much Nick
Kalglass supplied 8 windows and a pation door set. The negotiation process was helpful and straightforward. There was no unwelcome pressure, and our questions responded to in a helpful way. The price was reasonable. The installation work was performed on time, and in a friendly and efficient manner. The site was left clean and tidy. The product was to specification, and has peformed well as to thermal and sound insulation. Adrian and his team did an excellent job all round.
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Thank you for you lovely feedback !
Kalglass were faultless from start to finish. The windows are excellent and the fitters a pleasure to have in the house.
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Thank you Jules ,an absolute pleasure
Kalglass has never let me down, they simply carry out exactly what has been agreed without fuss and on time.
I highly recommend them as a company and their staff are very easy to work with.
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Thanks Neil ,as always an absolute pleasure working with you .
The job was carried out very smoothly, from measuring up to fitting, and the quality is spot on. I would certainly recommend this company. Thank you.
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Thank you for taking the time to leave this lovely review
I purchased 6mm bronze mirrored splashbacks for my kitchen from Kalglass. The first class service, advice, and prompt delivery of the glass would make me happily recommend Kalglass to any person looking to do a similar project.
The team at kalglaass were very helpful, the service was great and we love the fitting of our new door!
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Thank you very much Amy, we are delighted that you are happy with your new door.
I can’t recommend Kalglass enough; the team are amazing! Lou took us through every step when picking out our windows and bifold door, she dealt with our many requests with a smile. Adrian and the install team were so neat and tidy, they hoovered up after themselves and left the place immaculate. The windows and door are of superior quality and feel so great when you open and close them, they don’t just fly out of your hand, there is some nice weight behind them. Would definitely use Kalglass again at our next house if we ever move. Thanks guys, your work is ace!
Company Response
Thank you for this lovely Feedback .
It was an absolute pleasure
Adrian and the Kalglass team have provided a fantastic service throughout and the finished product looks great. The team were able to expedite the install of our bi-fold doors in order to move in with our newborn when he arrived and to enjoy our new extension as a little family. Would highly recommend Kalglass to anyone.
Company Response
Dear Lloyd & Katherine
Thank you for the lovely review, and congratulations on the new arrival!
Kalglass were excellent, from quoting to installation when we were having our whole conservatory replaced. We spoke to Sharon in the office, who was delightful, and very helpful! They provided a good quote, and explained the options clearly. Slawek and George did a great job on the fitting, and I'd happily give Kalglass a call in future.
Company Response
Dear Chris and Chloe
Thank you both very much for your lovely comments !!
This is the second time we have used Kalglass in 20 years - different houses though. On the second occasion we did not go anywhere else as we had been so pleased before. They are very straightforward to deal with and we never had any of the hard sell double glazing experiences that you hear about from other firms. The surveyor was extremely helpful in his suggestions of how the patio doors could be fitted and Lou kept us updated all the time on progress. We are delighted with the result and when we have saved a little more will be back for more of the windows to be replaced.
Company Response
Mike
Its lovely to hear from long standing clients ,we look forward to working with you again for the next 20 years !!
My experience with Kalglass was excellent from the start with a visit from Lou who measured for a quote and give me different options and answered any queries I had. Any correspondence was replied to promptly and efficiently. Final measurements were then taken once I had decided to go ahead. Florin completed the fit on my house in 5 days.He was very professional and tidy and arrived on time each day. I am very happy with the end result and can highly recommend their work 100%
Company Response
Thank you so much for you kind comments Amanda ,its great to hear !
I have been so impressed by Adrian and his team. From the start of the process, to the end, has been seamless and a brilliant example of great service. Amazing windows and doors with professional and careful fitting. Very competitive pricing too. Overall, had a wonderful experience with Kalglas and would use them again in the future, as well as highly recommend to anyone.
Company Response
Dear Sareena
Thank you so much for taking the time to leave your lovely review .
Excellent service from local family company. Really efficient and clean installation of new kitchen window, good quality - extremely satisfied.
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Thanks very much Clare ,an absolute pleasure !
Exceptional Quality and service.
Nothing is to much trouble.
We was on holiday during installation, we came home to an amazing conservatory.
And no mess.
Perfect.
Thank you
Company Response
Thank you very much John ,we are glad you are pleased with your conservatory
Six new windows supplied and fitted.
Good quality windows fitted by skilled fitters who were tidy, informative and polite.
Top job, highly recommended.
I have used them before and will do again.
Company Response
Thank you Richard ,its an absolute pleasure
Needed all new windows and 2 doors to replace the original steel windows from 1960 in a Bungalow. Was worried that a lot of remedial work would be required after the windows were fitted, but NO, none required at all, first class job, from the helpful sales lady (Lou) who had to put up with quite a few changes to my original spec (thanks to my tenant changing their mind) to the fantastic window fitters. A great job carried out on time and at a fair price, can recommend Kalglass for all your window/door needs.
Company Response
Thank you very much for the super review Dennis
We needed around 25 windows and two sets of doors replaced, so it was a sizeable project. But the thought of asking for quotes from the mainstream double glazing companies made my heart sink. Then we realised that Kalglass was pretty much on our doorstep, and we much preferred the idea of working with an independent local business. It was an excellent choice. They didn't try to 'sell' us anything, but instead spent time explaining the options. And once we'd decided to go ahead they were very patient as we chopped and changed some of the finer details. The installation itself was painless and their installers, Slav and 'three sugars' George , left the place hoovered and immaculate each evening. So many thanks to them and to Adrian and Philippa. A great experience and an excellent result.
Company Response
Thank you so much for trusting us with your home and taking the time to write this review ,its really appreciated .
Also thank you for keeping George topped up with an generous supply of of sugar !!
Products and staff are all of top quality. Windows fitted with no fuss or mess. Will use again when extension works start.
Company Response
Thank you for your review David ,we look forward to working with you for your extension !
I have used Kalglass for over three years and simply cannot fault them. Friendly, professional, efficient and meticulous in their installation. They help you work out what’s right for your property and understand that sales is about supporting not pushing.
Many thanks again, Kalglass, I’ll be back. :)
Company Response
Tim ,thank you for your lovely review ,its such a pleasure to work with you
We're so pleased with our new windows fitted professionally by Florin earlier this week. He worked so hard to make sure the job was completed & tidied up in 2 days as agreed.
Kalglass have been brilliant from start to finish with Lou & Adrian making sure we got the very best customer service at all times. Nothing was too much trouble with so many questions to be answered.
We've already recommended Kalglass to a couple of friends & are so pleased with our decision to ask them to replace our old windows after 20 years.
Congratulations & thanks to all at Kalglass - Chris & Chrissie
Company Response
Chris & Chrissie
Thank you for your lovely review ,its been an absolute pleasure dealing with you .
From the moment I started to enquiries re replacement windows Kalglass have been amazing. Top class customer service, friendly, professional , efficient. When fitting the windows and doors, they turned up when they said they would, worked flat out all day, were polite and once finished tidied up brilliantly. Quality of the work in my opinion was brilliant, couldn’t have done any better. Extremely happy. Would definitely recommend.
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Thank you very much Liz ,It was a pleasure
Kalglass are super helpful, amazing value and they provide a fantastic quality service. New windows and door look amazing - couldn't have been better.
Company Response
Miranda ,thank you for your lovely comments ,good luck in your new home
OVER THE LAST 25 YEARS KALGLASS HAVE INSTALLED FOURTEEN (14) NEW UPVC WINDOWS IN MY HOME AND REMOVED THE OLD WOODEN WINDOWS. AS WELL AS NEW UPVC PATIO AND KITCHEN DOORS WITH BOTH WITH OUTSIDE ACCESS...THE SUPPLY AND INSTALLATION WORKS HAVE BEEN SCHEDULED IN PHASES TO SUIT MY BUDGET AND AVAILABILTY..
ALL OF THE WORKS HAVE BEEN PERFORMED USING A VERY HIGH DEGREE OF POLITENESS AND CURTIOUS ORDER BY THE INSTATION CRAFTSMEN,
THE LAST WORK I HAVE HAD DONE BY KALGLASS RECENTLY WAS PERFORMED BY MR PAGE WHO I FOUND TO BE EXEMPLARY IN HIS WORK AND ASSISTED ME TO COMPLETE THE WORKS WITH MINIMUM MOVEMENT OF FURNITURE TO ATTAIN ACCESS. ,, EMPLOYEES WITH THE CREDITATION OF MR PAGE ARE A CREDITI TO KALGLASS AND I THANK THEM FOR THEIR PROFESSIONISM.
Company Response
Dear Mr Poppy ,thank you for your lovely review and for being such a loyal customer over so many years !
Our experience with kalglass has been faultless from start to finish. Lee was very efficient with coming out to do the initial measurements and we got the quote very quickly. He was very helpful and knowledgable with any questions we had. Nothing was too much trouble. Adrian was also extremely helpful and professional both in person and on the phone. The fitters were very professional, courteous and tidy. All of the work was carried out to a very high standard and in the estimated time frame. We would not hesitate to recommend kalglass to others and will definitely use again.
Company Response
Dear Chloe
Thank you very much for your positive feedback .It was a pleasure .
I approached Kalglass as I like to try and support local business. I was after a new front door. The entire process has been smooth. There was no hard sell only useful advice and support. Every member of staff I have dealt with has been great without exception. The door has been fitted and looks great, the finish inside and out is of a very high standard, really clean and tidy. I cannot recommend Kalglass highly enough.
Company Response
Thank you Caroline ,we are pleased you are happy with the new door .
Superb service from initial consultation through to install. Would definitely recommend Kalglass!
Company Response
Thank you for you positive feedback Mr Larkham !
We have replaced all of the windows and the front door with PVC coloured to our specification.
The measuring was extremely accurate, the supply within a reasonable timescale considering Covid disruptions and the fitting was superbly done. We are delighted.
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Thank you very much Mr Neate
Kalglass supplied a first-class service, much appreciated.
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Thank you Teresa
Happy Christmas !
Good service by all involved in this small job.
We have other work to do(window and a door) which we/you will tackle after Christmas.
Company Response
Thank you Jim ,we look forward to speaking to you in the New Year .
Happy Christmas !
Kalglass recently installed multiple items at our property. They were exceptionally efficient in challenging times and very prompt keeping open lines of communication.
The service received has been excellent and I thoroughly recommend them. Not only is this a company which has clear objectives to ensure client satisfaction but they also take great pride in their work ensuring that the product meets the highest expectation. Small problems were quick to be sorted and the quality of the product and installation is superb.
Kalglass came highly recommended by our contractor and I will be sure to continue passing on recommendation. If you are considering an installation of windows, doors etc, be sure to give the team at Kalglass a call before speaking to what we found to be a monotonous amount of companies all offering the same products at vastly different prices and all speaking from the same sheet. Kalglass were a breath of fresh air and I cannot recommend and thank them enough.
Company Response
Thank you so much for your positive feedback Peter !It was a pleasure working for you .
I have just had new aluminium bifolding doors installed by Kalglass , from the start through to the installation i cannot fault this company , excellent service, great fitters who arrived on time , even cleaning up after themselves, such professionalism , i am trilled with my new doors, they look stunning... money well spent , i would not hesitate to recommend kalglass to my friends and family. Thank you Kalglass !!!
Company Response
Thank you for you feedback Louise !!
Kalglass did a super job all the way through the process for designing, quoting and installing all new windows, front door and back door. The few problems that occurred during the process were dealt with quickly and efficiently. The quality of the product and the three day installation by two very hard working individuals was excellent. We are very pleased with the result and would use Kalglass again without hesitation.
Company Response
Thank you for your positive feedback Keith !
Very happy with the conservatory and front door Kalglass supplied and installed for us. They were punctual, efficient polite and hard working. We would be very happy to recommend them and use them again ourselves.
Company Response
Thank you for your feedback David !!
Kalglass were excellent from initial visit,quote and carrying out the work
All very friendly and professional and overall an excellent job
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Thank you Colin !!
Brilliant service, 7 windows replaced. All rubbish was taken away, everything was cleaned and cleared away.
Would recommend.
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Thank you Jane ,its a pleasure !
Wow ...1st class job from the entire team, from survey to installation.....the house looks fabulous. I would highly recommend them..the installation team were tidy, professional, polite and very professional.
2nd house they have done for me.
Company Response
Thank you Gabrielle ,its always a pleasure
Friendly and professional representatives from survey to completed works. Good workmanship and tidy. Would recommend no problem. Thanks
Company Response
Thanks for your feedback Paul !
Kalglass provided excellent customer service from the initial quote all the way through to completing the installation, with all staff being polite, helpful and reliable. We highly recommend them and will definitely use them in the future.
Company Response
Thank you very much Mrs Yeo
We had some new glazed units in our windows, 2 new windows in our bathrooms, and 3 new doors provided and fitted by Kalglass. We are very pleased with the results.
Kalglass were very professional throughout the process , from the initial visit to the fitting. And very competitively priced.
The fitters were very good and we are delighted with the end product.
We would certainly use them again., and would not hesitate to recommend them
Company Response
Thank you very much Mr Tarplin ,it was a pleasure working for you
I only gave 3 stars as i had to make two visits to the empty property a round trip of 70 miles each time as the original measurements were incorrect. The standard of fitting was 5 star.
Company Response
Hi Mr King
I'm sorry for your inconvenience ,I know you had to come a long way !We will make sure we sharpen our tape measures (and visit Specsavers!)
An excellent service from beginning to end. Would highly recommend.
Company Response
Thank you Liz ,an absolute pleasure .
Kalglass has just finished installing a double glazed door with two side lights to my brick built garden summer house. All the work done, from the initial survey through to completion of the project, has been carried out to a high standard and throughout Kalglass and there staff have been friendly and efficient. The unit itself is well made, nicely finished and the door opening/locking mechanism has that quality feel to it. All-in-all an excellent job at a competitive price.
Kalglass built a replacement conservatory for us, and a set of double doors. They reliably arrived for the survey as agreed, and they sent without delay their price quotation for the jobs discussed. Their price was very competitive, and there was great care to ensure we had the works done just as we wanted. There were no delays in scheduling the jobs, and the execution was of the best quality. Kalglass' employees are friendly, professional, competent, and I found their services to be above and beyond my expectations.
Great fitting - tidy fitters and the lantern roof and windows look fabulous.
Jenny .
My daughter has had windows fitted by Kalglass.I recently called to report a faulty hinge and it was quickly replaced.I also had all of my first floor windows this year , it was all done to a very high standard. I was extremely pleased with the speed and quality of workmanship of the installers . Also the service from the surveyor and stall at Kalglass .I wish all companies would treat their customers in this exemplary way . D Salvador
All of our windows have been replaced .
Kalglass fitters were tidy , the communication from the office was very good . Overall we are very happy .
I have had a glazed roof lantern fitted to our new extension . nice job . Also Kalglass have fitted a new front door at an earlier occasion .Im pleased with both .
Kalglass installed sliding sash windows in our Victorian property. Due to circumstances beyond their control the windows arrived a few weeks later than planned . Nevertheless the windows are fantastic , a huge improvement and the fitters Couldn't be nicer , really polite and informative.Would definitely recommend
Lovely aluminium bi fold doors ,the team were great even though they had to work in the boiling hot weather they didnt complain at all they just got on with it !!
We used Kalglass to replace all the windows on our 1950s house. From start to finish they were excellent, advising on the best windows to suit our property and then removing the old and installing the new cleanly, and in the timescale agreed. The new windows were great value and we are delighted with the result.
I have been using kalglass for 5 years now on various projects and have never found any issues with them the service is first class and very fairly priced. I would highly recommend this company to anyone. Keep up the good work guys!
Kalglass have completed extensive glazing work to replace misted units in our windows.We were really surprised at the improvement this has made to the light and insulation .The glaziers were tidy and finished a day earlier than anticipated .
We have used the family owned business KALGLAS for various projects in our home and always has been a delight to do business with them. Outstanding customer service and workmanship, the ethic of the staff in all phases of completing the project was excellent. We are very happy and would recommend without hesitation as we have done various times.
Kalglass have carried out several installations for over the last 15 years, the most recent was French doors ,which replaced a window. All the work they have done has been carried out very professionally and we have always been pleased with the result. Wouldn't hesitate to recommend.
I've had a few different jobs fitted by Kalglass and im very happy with the work carried out and everyone was very helpful within the company that I dealt with and I would recommend kalglass to anyone and will be using them again in the future
Conservatory roof replacement
All you can ask for, reasonably priced, arrived when they said they would ,standard of work excellent.Would recommend to anyone.
Fabulous local family business with excellent customer service. They did replace and install 14 windows 2 doors and also replace a conservatory roof to my house. The work they did is flawless. They were on time, call before they arrived and they did a very good job. They cleaned everything before they left and they were very careful about the carpet through out the house .Thank you Kalglass
I have dealt with Kalglass for years and couldn't be more pleased with their service, products, workmanship and pricing. I recently had a new front door fitted and the quality of workmanship was outstanding. The fitter was right on time, very polite, super efficient and did a top notch job. A completely faultless installation of a high specification, hardwood door with a leaded glass window followed by a nice tidy up.
Over the years they have replaced every door and window in my property, as well as installed a new conservatory. Queries have always been replied to immediately, and always with a smile. Every job has been perfect!
Super Job Once Again, Kalglass, as always!
Splendid bunch!
Workers were very affable, great customer sales and after sales service too. Can't fault them. Replaced blown glazing originally fitted by a far more recognisable brand!
Kalglass replaced all my windows and doors, they have provided a hassle free service and completed the job in few days as agreed.
The workmanship is second to none with a workforce of full professionals. they cleaned all areas after finished and even replaced two tiles in bathroom which were glued to the old window.
The new installation has made a huge difference to our heating bills and more importantly the sound insulation is great.
Big thanks to the team.
I have had a super composite door fitted by the team, and several replacement glass units, this work has made a big difference and we are really pleased with the result.Thank you
Kalglass have worked on a number of projects for us over the last few years and have always been very helpful and accommodating, no job is too big or small. The staff are polite, tidy and work quickly . We have never had a problem with any of the jobs completed. The products are of good quality and always installed to high standard. We would recommend Kalglass.
Recommended
Kalglass recently fitted ,upvc windows ,door and a roof lantern. The work was carried out very professionally and the fitters were courteous and tidy .We are delighted with the standard of the work and would recommend them without hesitation.
New windows and front door. Fantastic service from Kalglass ,the team were really great ,I'm very pleased with the final result.Would definately recommend
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