After being messed around by several other Double Glazing companies , we settled for EYG. Didn't get off to a great start, voice mail message left two days before they were due to start, Behind on previous job would not be starting until lunchtime on the agreed date. Received call around 2-30 on the actual day wouldn't be able to start until next day, very inconvenient, we were having every window and door replaced so the whole house was disrupted. Did arrive on time the following day. The dining room window was damaged, old one had to be put back in until the next day, when a replacement arrived. One bedroom window measured incorrectly, because it contained toughened glass we had to wait just over a week for a new one to be made, again the old one had to be put back in. That's all the bad points, on the plus side the work men were efficient trying to put right the surveyors mistakes. The work men altered the existing windowsill to fit in line with the new window, this they didn't have to do. Double glazing have now been fitted for around for weeks, very happy with the look and quality. Overall very happy just a shame we got off to a bad start! Would have given 5 stars if not for the bad start.