the customer service was exemplary. Jackie was in my house for 15mins (safestyle hour and a half, and had no character). She knew what I wanted and sent me a quote the next day, no pressure selling. I was happy with the quote, good value.
Keith went over and above, moved the blinds and even treated a damp patch that I had under one of the blinds (I had some treatment stuff). The windows look great, good quality product. all in all it was a great experience and I have already recommended these to one of my friends. I would recommend these guys to everyone. great Job Jackie and Keith.
We Have used the Window Shop before. Jackie is very helpful and Keith the installer always does a first class job
Efficient and friendly company with no hidden extras.
Jackie and her team were very professional, always polite and friendly and are impressively tidy bearing in the mind the work they carry out. I am absolutely delighted with the work they have carried out for me and would not hesitate to use them again and would definitely recommend them to friends and family
Jackie and her team were amazing very professional, polite, friendly and extremely tidy. I would definitely use them again and would definitely recommend them to friends and family
The experience and product were and are so satisfactory that I will consider using the same company and product in the future for further replacement windows.
The front door is of great quality and is exactly what I hoped for. The work was carried out by Keith who was very polite and professional and would highly recommend his workmanship . Thank you and would definitely use Window shop again .
Brilliant, professional service from start to finish. Very quick response, excellent communication. Really thrilled with both doors (front and patio). Wouldn't hesitate to recommend
All works very satisfactory and at a reasonable price. I am also very satisfied with the quality of all the windows installed including 3 six section bays.
Excellent no hassle sales and easy and polite to deal with .would highly recommend
I've had front and back doors fitted today from start to finish we had highly professional service through out I would highly recommend to any one who want this work done in fact we are now looking at our windows to be replaced and would again use this service. The fitters were very helpful and cleaned up after themselves and kept us informed on the progress of the works.
Jackie & her team were spot on from start to finish, highly recommend them.
I ordered 3 french doors and a side door and Jackie was very friendly and helpful, answering the many questions I had about the doors. Keith and Sam came on two days and fitted the doors and they were very polite and Keith bent over backwards to satisfy my various requests. They took away the old doors and left the place clean and tidy. This has been my first experience using The Window Shop and I have been very impressed and I would certainly use them again in the future.
Very proffesional company. Great team, nothing too much for the fitting team, very helpful and courteous. a real pleasure to do business with the whole company. have highly recommended them to other
Overall very good. Quick, efficient and polite.
Superb. As indicated above the fitters were extremely courteous and the finished work was to an extremely high standard. I would not hesitate to recommend them. From comments that I have received the windows also do a good job recommending themselves.
Excellent customer service from start to finish. The fitter was very clean and helpful. Very high standard of work.
Excellent service, from the first contact to completion of the work. We were very satisfied with the final result and would definitely recommend their services to others. The advice given was very useful and helped greatly with the final decision on what type of door to choose for our conservatory.
Brilliant job done with absolutely high standards
Really happy with my windows and with Keith the fitter he was excellent
Jackie and Keith at the Window Shop are superb!! Always kept us in the loop regarding the order and on installation day itself, nothing was too much trouble. We actually had an issue with the door, it had been supplied with the wrong knocker but Jackie managed the escalation through to resolution with no pain at all to us! We will be using the Window shop for all our windows and doors from now on!
A VERY PROFESSIONAL SERVICE ALL DELIVERED IN A FRIENDLY AND EFFICIENT MANNER. GREAT JOB
I HAVE USED THIS COMPANY SEVERAL TIMES AND BEEN SATISFIED EVERY TIME
Have had The Window Shop before, they fitted a new conservatory roof, so when I decided to have new patio doors, Jackie had recommended sliding patio doors (I was going to have french doors) so I did not have valuable space taken up by having to open the french doors, so thank you for that Jackie, they look perfect and I am really pleased with them, even had a couple of friends deciding that they would like the sliding doors for themselves, really impressed. As to the workmanship, second to none, both Keith and Sam work with perfection and it certainly shows. Well Done!
Keith the fitter does an excellent job. Really happy with his work.
Superb from start to finish. Highly recommend company
Right from the first meeting with The Window Shop can say that they were very professional, even just the smallest things, the quotation was presented well and in great details compared to others I had.
Fitters work was clean and tidy, and they were very polite .place was left spick and span
would definitely use them again and recommend to everyone I know
First Class Service and brilliant fitting team
Brilliant service from start to finish would highly recommend Jackie and her team. A very pleased and happy customer!
Very pleased with all aspects of the product and job
The fitters were very pleasant and efficient
Excellent service from beginning to end.Products good fitting exceptional, very clean and tidy too.All staff professional, polite and efficient
Everything from the quotation to the final fitting was seamless.All personnel from Jackie herself to the admin staff & fitters were exceptional.Would not hesitate to recommend. we will definitely be having further work done, budget permitting!
Quality appears good.
The service was second to none in every way, would definitely use again and have no hesitation in reccomendation.
The company and all of the staff I dealt with were excellent a really good experience indeed
Great from start to finish. Would recommend this company- price, efficiency and friendly.
Excellent service, would recommed
Excellent service, would recommed
A no haggling fair price with all questions answered to our satisfaction.Installation started on time by 3 courteous men how worked as a team to finish the job within the time given.The windows and the finishing look great and the house and outside were left very clean.
We were so happy with Jackie Brown and her fitters. They did a fantastic job. We would use them again.
Great service. Kevin and Sam were polite, tidied up after themselves and did a good job.
Fantastic service. Ordered a back door from them and the process start to finish was completed in under 3 weeks. My door is of amazing quality and the fitters were friendly and efficient. They were considerate of the overall look of the door and advised me throughout the process of the best options. Would highly recommend.
professional installation products as requeted
Great service, installation and product.
The quality of the process from order to installation completion was excellent and would highly recommend this company.
Friendly and responsive local company. Particularly neat installation of door and side panel to porch area, much improving it.
Third time we have used Window Shop now; all windows a few years ago, back door earlier this year and now front door. Excellent, clean, prompt and efficient service as always. Thank you to all concerned. highly recommend.
A job well done with good customer service
Very pleased with our new composit front door. Would not hesitate to use The Window Shop again and would recommend them to someone else. Everything ran smoothly and to timing. A big thank you to Jackie and her team.
Jane O’Regan
12 November 2017
Excellent service, top advice and responded to all of our queries super quickly. We're very happy with our new front door, we've had lots of compliments on it already!! Thankyou :-)
I had the new windows and doors installed in four stages over a period of about 15 months, and they have all been supplied/fitted to a very good and consistent standard. Where Keith/Sam the fitters have spotted a manufacturing mark on the glass, they have drawn this to my attention and returned with a replacement. The finishing off both inside and outside has been very neat. The product itself appears robust and attractive, and they have taken the trouble to cut back the internal plaster so that the new windows sit correctly in the opening, unlike the old ones which were too far forward. Highly recommended.
Would recommend these guys to anybody, the service they offer is faultless. Everything ran smoothly and to timing and they really do offer quality products. I'll certainly be using again in the near future.
VERY PLEASED WITH THE WINDOW AND THE QUALITY AND FIT. ONLY A SMALL KITCHEN WINDOW BUT IT MAKES A BIG DIFFERENCE TO THE BUNGALOW, CUTTING DOWN ON NOISE AND KEEPING THE KITCHEN WARMER. KEITH DID A LOVELY JOB AND THE SERVICE WAS EXCELLENT. I WOULD NOT HESITATE TO HAVE MORE WINDOWS DONE IN THE FUTURE BY THE WINDOW SHOP.
Great products, friendly workman, no hassle service, delivery and installed on time. Highly recommended.
Doors and windows are fine. Service good. Thank you
I am very pleased with the service fitting, the cleaning up at the end and the quality of the units.
Efficient, professional, value for money service provided by Jackie and her fitting team. We are very pleased with the windows and door replacement in our Victorian Villa and wouldn't hesitate to recommend both them and the products they use.
I am more than happy with my new front door everything went smoothly from ordering through to the fitting of the door.
I had Jackie and her team to repair my windows from another company. From the quote to the repairs I was very happy with everything. I had new locks put on my doors and windows adjusted and a few other things done. I will soon be having them to do my soffits and guttering as I was so pleased with the work . The guys working for her were so helpful . I would not hesitate to recommend the window shop.
Thanks Jackie and the team..........
Jackie & team were very friendly & professional & I am very pleased with my new windows & doors.
Excellent service, Replaced windows, new front and rear door and bi-folds. Were happy to work with our timescales for the new build.
The fitters were great clean a tidy and did a lovely job. They were more than happy to come back when we had a small problem with the bi-folds, which was sorted quickly and no issues since. Would definitely recommend this company.
Replacement windows in Rosewood PVC-U where fitted in 2014 and 2016. The work was done to a high standard and we were pleased with the results. We have recommended the company to lots of friends.
We have had a number of replacement windows, including patio doors, over recent years. The triple glazed units make a real difference to warmth and noise. The fitters Sam & Keith are friendly, consistently do a great job leaving the place tidy, nothing is too much trouble.
We had all our windows and doors replaced due to the poor quality of windows fitted by the builders in our new build home! The new Windows have improved our quality of life by providing a draught free much quieter environment the outside stays out there. The Windows are of a good quality and the front door is beautiful. Keith was an extremely hard worker polite friendly and very good at tidying up . We have had occasional problems with the patio doors but as there is a ten year guarantee this has never been a problem and possibly due to the build of the house rather than the Windows. We have always received a rapid response to any issues.Would and have recommended this company to others.
Great quality product . Customer service amazing! Would definitely recommend.
Nothing too much trouble.
Thank you
Friendly and professional service, good value for money would definitely recommend
Excellent finish to doors and windows. Very Pleased . Excellent service. Excellent workmanship. Very helpful . clean and tidy .
The communication and service from the team at The Windows Shop was excellent.
The price was competitive and the following installation was very good. Double glazed windows and a 2/3rd 1/3rd porch door installed, following a detailed survey and discussion on precisely what I wanted, with no problems at all.
We had all our windows replaced. The standard of service provided was first class and we could not be happier with the quality and attention to detail which Keith and Sam applied to the job. They were extremely efficient, friendly and nothing was too much trouble. They experienced some difficulties with the job but they remedy the problem quickly. We are delighted with their work and having used The Window Shop in the past for other work, we did not hesitate to use them again. We highly recommend them.
Friendly trustworthy people to deal with
Good quality windows. We love the new front door- really sets the house off nicely now!
Thanks Jackie and team for a lovely job! Excellent fitters really clean and tidy throughout the job.
Very happy with all aspects of the service received. Highly recommended.
Lovely windows. A warm, quiet home at last! Quality is good. Installers were very efficient and accommodating. Very clean and tidy.
I am very pleased with the installations.
My first experience of replacing windows. Put it off for years as I expecting a lot of hassle and inconvenience but everything went smoothly and swiftly, from the quote to the completion. I've got a smashing view of the garden now and both me and my father love the windows. Excellent job done by Keith and Sam. I wish I could train my husband to clean-up like them!!
Very Satisfied, A lovely job and we now want more windows please
Very satisfied with exceptional service and workmanship
Everyone involved was very friendly and helpful. The prices were very reasonable, especially when you take into account the professionalism, cleanliness, and the high level of finish in all their work. I would definitely recommend using them, as I will be using them again!
Very helpful and friendly.
Thank you to The Window Shop and their team, especially Keith, who has visited our house on a number of occasions to carry out various different jobs from fitting our Windows, Doors and replacing our guttering. We are never disappointed in the works carried out and are now saving towards our next project for the Window Shop to complete.
Fantastic service. No long meetings in the initial quoting period, Jackie just came in, took the measurements that she needed and off she went, easy as that! Our price was returned within 24hours. The Window Shop supplied our house full of windows, a composite front door and set of French doors. Keith and Sam were very pleasant and polite and as mentioned before on another review, they certainly aren't lacking a sense of humour. Everything was left clean and tidy and Jackie was on hand throughout to answer any questions that we had.
I wouldn't hesitate to recommend The Window Shop, they really are a very good team!
A* from us, keep up the good work!!
Very straightforward. All appointments kept. Everything went to plan.
Wonderful workmanship by two very courteous gentlemen. Thank you to both of them.
A excellent company and an excellent producy
Thanks to Jackie and her team in this case Keith and Sam for their efforts to deliver such a brilliant job in what we consider to be a difficult property. All aspects of the job were carried out with a top level of professionalism and not to mention a sense of humour,as for the windows they are of very good quality,we couldn't be more pleased with them cheers Glyn and Julie
Jackie and team have installed double glazed doors, porch and windows for me. They look fantastic and I absolutely love them. The team arrived punctually, worked efficiently and cleaned up meticulously after themselves. They were a pleasure to have around. I wouldn't hesitate to recommend them
i needed a replacement back door as quickly as possible plus 3 indoor window sills covering with new plastic ones plus inside front door sorting out ordered my door and one week later it with all the other bits was fitted great service and quality products the two guys were friendly and fast cleaned up any mess and couldn't of been more helpful would recommend The window shop for a great service and good price many thanks mr john abbott
Dealing with the Window Shop was a very positive experience. Both the Product & Workmanship were superb.
We needed a replacement front door in a hurry the Window Shop were quick to react with a detailed quotation and our door was fitted very soon after. The service was top class!
The fact that the Window Shop was a Small Local Firm meant that the Conservatory was installed smoothly from start to finish.
From choosing my new door, to selecting style, finish, installation dates, to the actual installation and after service, I have to say the Windowshop did an excellent job. It only took four hours to install a new door and the difference it has made to our home is truly pleasing. Jackie Brown visited my home on four separate occasions to discuss my requirements and listened to my needs. I would have no hesitation in recommending the Windowshop!
After having had dealings in the past with the biggest cowboys since Butch Cassidy and the Sundance Kid, it was fantastic to find a local company which does exactly what it says on the tin. The Window Shop's products and professionalism are second to none. The communication from the director Jackie Brown was first class as was the fitting service, very prompt(arrived when they said they would every time) very unusual in this day and age. They left everything very clean and tidy at the end of each day they were at our house. They can certainly compete with anyone on price and probably outdo anyone with the quality of their service, hence they have done all of our windows and our porch.
A very professional and efficient team. Thank you to them all for a job well done.
What a refreshing change to be able to use a local firm, who provided a professional and quality product & service, and yet were able to compete on price with the so called big companies. The workmen were pleasant, professional & neat and tidy. The replacement of all doors and windows was done on time and to a very high standard. Jackie Brown kept in touch throughout the week to ensure the work met our expectations, and then visited us within an hour of the work being completed to check that we were satisfied. A very pleasant experience from beginning to end. Thoroughly recommended!
Very good all round and I am considering having further work done by them
I am very satisfied with all the service I received - it does not need improving
Definately recommend. Excellent service, great door!
Excellent service, very happy
Excellent service from start to finish. Very impressed.
Brilliant work carried out for me by replacing the windows and doors at my flat, Hill Street, Raunds.
The company provided excellent service whilst fitting our house with new doors and windows. We were very pleased with how quickly and cleanly the employees worked, as they did when they fitted our bay window 18 months previously.
Very pleased and satisfied with the service and prompt response to my window fitting. I would not hesitate to recommend to others.
Quote given, no fuss or pressure, product used: first class, ordered on a monday, fitted the following tues, weds, thurs. fantastic fitter, no mess, nice chap who explains everything. For first class product at a very competitive price call the window shop, we even had the FENSA inspector call who endorsed everything.
We have used The Window Shop on several occasions now & every job has been completed to a very high standard. No complaints at all. Always competetive on price & workmanship first class.
The quote was done within 48 hours. French doors were installed on the planned date, the fitters did an excellent job and left the area clean and clear. Wonderfull service and Jackie Brown the owner of the company rang to check that we were happy with the work carried out. A job very well done!
Jackie did an excellent job designing our porch and keeping the cost down. The team completed the job on time and to a high standard. Friendly and efficient team.
We recently had a new back door fitted by the window shop and were very pleased in every aspect . the price was very reasonable and the job was carried out efficiently and very quickly. we are now in the process of choosing a new front door with the same company.
Jackie and her team have done the most fantastic Conservatory at our home. It was perfect in every way and it was just what we wanted. A very good job!!!
Jackie and her team have done such a lovely job, we really are pleased to bits. I recommend The window shop to other people because I know they'll get the same high quality service that we received. Thank you.
What a great experience, we are selling our house and wanted to upgrade the windows to help the sale. The Window shop advised on the best solution, they were fitted within a couple of weeks at a great price with 100% professional finish. A small family firm that inspires trust in what can be a minefield of an industry..!
Friendly and responsive local company. Particularly neat installation of door and side panel to porch area, much improving it.
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