Reviews and Recent work
The Crittall Customer Satisfaction Survey asks - 'Did we deliver the results and quality that were promised?' and the 'Consistently More' box definitely has to be ticked.
We only looked at one company, because they were local and had very good reviews and we are so glad we did.
Peter's knowledge and technical experience enabled us to be confident that the choices we made would be achievable.
This being, replacing 100 year old wooden, single glazed and secondary glazed windows, with replica double glazed sashes. Moving a window one metre along our wooden framed, tile hung house - to which effect you would have no idea that it had ever been any different. Enlarging a window in our loft bedroom, dealing with the roof line and leading to facilitate this.
Kevin and Mike's professionalism and skill in installing the windows was pure craftsmanship, so much so, that the word 'Wow' was used on several occasions.
And, of course, Sarah's friendly and knowledgeable voice at the end of the phone if there were any queries.
The result is stunning and I would not hesitate to recommend Crittall Installation Services as a company and as a team.
I am more than satisfied with the product and the fitting was excellent. I would have no hesitation whatsoever in recommending this company.
Absolutely fantastic service, friendly, efficient and professional. I would have not hesitation to recommend Crittall for window installation. The quality of the windows along with the installation was first class, the finished product looks wonderful, I cannot fault.
I was gently guided by Peter in choosing the best replacement windows with absolutely no hard sell. The quote was clear, with no extras and and excellent price.
On the first day of installation last week, we had the freezing weather and the team arrived early in a snow blizzard but ready to start work. They must have been frozen to the core but I had to nag them to drink their hot coffee as Kevin Mike just worked through any ‘ breaks’. The next day the snow had stopped but instead we had freezing rain and wind like the Rockie Mountains. To our two Supermen Installers this was just a challenge and off they went again doing the downstairs installation.
The windows are a joy and although we had old double glazing these new windows have raised the temperature a few degrees indoors.
Kevin and Mike are a proud example of our British workmen and the nonsense of lazy Tradesmen is not worth a fig. They must have constitutions of iron to work in these conditions and the standard of workmanship could not be bettered. Tidy, polite, quiet and perfectionists.
Fantastic company , good pricing and no hard sell. What else does a customer want?
It has been a pleasure dealing with your firm, your product is great and was installed by a first class fitter who did a great job.
So nice to deal with professional family firm,
Beautiful Cottage Deserves Beautiful Windows Company Showcase - November 2016
We returned to this customers property having installed a conservatory last year as her windows were becoming increasingly in efficient and draughty. For this beautiful East Sussex cottage the customer wanted something to compliment the style and character of her home, without compromising on efficiency and security.
The choice was simple - These Halo flush sash windows with traditional raised Georgian bars have a standard U Value of 1.3 and are tested to PAS24 for security with multi-point locking and stylish key locking handles. Needless to say the customer is delighted and can't believe the difference the windows have made in keeping her home cosy as the winter starts to set in.
Good service and contact. Lead time was longer than expected and originally suggested but would use them again
Superb service from start to finish. I cannot recommend Crittall Installation Services highly enough. If anyone needs new windows,conservatorys etc this is the company to use. The installer was more than 5 star and worked tirelessly. I have had both windows and a conservatory from this company and will be using them again.
What a difference a Roof makes Company Showcase - October 2016
We were contacted by a client whose tired Polycarbonate Roof was no longer fulfilling the homeowners requirements. The room was too cold in Winter, too hot in Summer, and noisy when it rained. We took our customer through their various options to upgrade their now outdated roof - there are now more polycarbonate options; different colours for different benefits, and heatguard options to help control the internal temperature. The customer could also upgrade to a glass roof as there are now so many fantastic glazing options on the market, with Solar controlled and self cleaning glass available, again in varying colours, a huge difference can be made to heat loss in the winter, heat gain in the summer, and the glare of the sun. Also available of course, is the option of upgrading the roof to a solid or warm roof. With a replacement warm roof option, the ceiling is fully insulated and blocks out the glare of the sun, which means that the extra space can be used all year round for any activities. The customer decided to go ahead with a replacement warm roof, with this slate grey tiled effect roof. Roof lights have been added to ensure not too much light is lost, and lighting installed into the newly insulated and plastered ceiling. Needless to say, the customer was thrilled with the finished product. Not only was the space far more versatile and usable all year round, it was also far more efficient to heat in winter. But naturally, with any work taking place on your home, the finished look of the property is of highest importance. I think everyone will agree that upon viewing the before and after pictures of this property, there is no question that the aesthetics are far improved.
I would just like to thank you and the lads for doing such a grand job installing my new doors and windows shortly before Christmas 2015! I’m thrilled with them and the lads were so efficient and tidy! you wouldn’t have known they had been there……… well apart from my lovely new windows/ doors.
I will certainly be more than happy to recommend your company and staff for your kindness, efficiency and professionalism.
Very impressed with doors and windows - so much warmer and looks so much better. Good job all rubbish cleared as work progressed. Would definitely recommend to friends and family.
Another Happy Customer Company Showcase - November 2015
We received this picture from our customer following the replacement of his old windows for new PVC. Sympathetically replaced for style, efficiency and ease of care.
I had all the windows and back door replaced in my flat and the installation was carried out by Kevin over the course of a few days. His work was of a very high standard and had a lovely neat finish. Kevin was tidy, helpful and courteous and kept me well informed of what was happening along the way. The small oversight with the back door was sorted out extremely quickly and efficiently and Sarah at head office was always on hand to offer friendly help and advice. I am very happy with the end result and would definitely use Peter Crittall installation again in the future. Thank you for providing a great service. Claire, London, October 2015.
Lovely new Sliders Company Showcase - October 2015
Lovely new PVC Sliders installed at this customers property, following the same installation for their neighbour. Good to see matching frontage, and a great recommendation from our customer.
Decided to go for one of the smaller private companies to get a more personalized service. Turned out to be a better choice that I imagined. Went out of their way to show me the comparison between aluminum and uVPC and made some great suggestions on the style of windows that would look best for our property which is a 200 year old house.
They didn't just install the windows, they made sure that the restoration inside and out was completed so that we had the complete end product. I would not hesitate to recommend Peter Crittal and his team. They were also very competitive in terms of price. Happy hunting but give these guys a chance.
The project was the replacement of 13 windows on our 4 bed detached house in June 2014. The sales call was very professional, resulting in a quotation which was competitive in comparison with other quotes, but with greater backup in terms of warranty information. The installation was carried out on time by a very courteous and tidy installer who was ready to listen to any concerns or questions that we raised. A problem arose with the lead-lighting which was fitted on all the new front windows, in that it was not the colour that we had expected. Peter Crittall dealt with our concerns in the most professional way, providing replacement glass at no extra charge to us. The final result is an excellent project and I have no hesitation in recommending this company as outstanding for both quality and customer service. I wish there were more companies that treated their customers so well.
Purchase and fitting of new front door and replacement of blown double glazed windows.
Very courteous and punctual
This work was done in May/June 2013