Beautiful Cottage Deserves Beautiful Windows Company Showcase - November 2016
We returned to this customers property having installed a conservatory last year as her windows were becoming increasingly in efficient and draughty. For this beautiful East Sussex cottage the customer wanted something to compliment the style and character of her home, without compromising on efficiency and security.
The choice was simple - These Halo flush sash windows with traditional raised Georgian bars have a standard U Value of 1.3 and are tested to PAS24 for security with multi-point locking and stylish key locking handles. Needless to say the customer is delighted and can't believe the difference the windows have made in keeping her home cosy as the winter starts to set in.
The project was the replacement of 13 windows on our 4 bed detached house in June 2014. The sales call was very professional, resulting in a quotation which was competitive in comparison with other quotes, but with greater backup in terms of warranty information. The installation was carried out on time by a very courteous and tidy installer who was ready to listen to any concerns or questions that we raised. A problem arose with the lead-lighting which was fitted on all the new front windows, in that it was not the colour that we had expected. Peter Crittall dealt with our concerns in the most professional way, providing replacement glass at no extra charge to us. The final result is an excellent project and I have no hesitation in recommending this company as outstanding for both quality and customer service. I wish there were more companies that treated their customers so well.