Company Response
Just to clarify the warranty situation with the products we supply and install, of which you would have been given supporting documentation at the time of placing your order, the double glazed units are covered by a 5 year manufacturers warranty, upvc frames 10 years, hardware carries a 12month warranty . This is generally the rule of thumb within our industry. Apologies if this wasn’t explained clearly at the point of sale. Let me know if we can assist further.
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