Launa Windows Ltd

Worst company I have ever dealt with and no customer service what so ever. The product is totally appalling, the fitting worse, look cheap and tacky and they are outsourced to a cheap jack company who make windows for several others and are just using a Launa badge. Windows look rubbish, are draughty, have been supplied not what was ordered, do not open properly and despite trying to speak to them several times and escalating on to the MD (who is an ostrich and buries his head in the sand) they are unwilling to give me what was ordered. My personal view is avoid this shower at all costs unless you want to pour your hard earned money down the drain. They never return calls or letters when they have been sent and despite several messages being left they never return calls. The sales team are not very knowledgeable about their products and what has been fitted are fit for the bin only. I am getting a reputable company in to sort out this mess and can confirm that making a call to Launa was the 2nd biggest mistake of my life and I would NEVER recommend them to my worst enemy. The best advice I could give would be to try others but read reviews first. The Launa man can - err, don't think so. The Launa man cannot and they well know that and are rude and arrogant in their approach. THEY ARE AFTER MONEY ONLY AND OFFER NO DECENT PRODUCT OR CUSTOMER SERVICE AT ALL.. AVOID AT ALL COSTS and no matter what they say NEVER sign their satisfaction forms