Launa Windows Ltd

Our windows and bifold doors were fitted last March2016. All our 3 lots of Bi folds have been taken out twice as when we have heavy rain they leak.We are now 12 months on and they still leak. We fortunately have paid the deposit of £5900 on a credit card and they are now threatening court for the other 21k, we have now rejected their useless windows and doors as the continuing water damage has damaged our home and made it unusable . We will claim our monies paid from the credit card as they wont refund but want to now get a surveyor in to no doubt let them try again! Don't touch this company as the communication from the manager is none existent and they are totally inept. They have admitted human error and they think thats ok. Never sign the satisfaction if you have an order going through with them as the fitters do push for you to sign when they have finished the fitting. We did not as they had not finished the outside at that time. We have loads of pictures of the poor workmanship. They did tell us not to worry you have a 10 year guarantee. Spend your hard earned money with a company that knows what they are doing, this shower don't. The MD will not talk to us or give us his email address he just hides behind his minions.