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Custom Glaze is rated outstanding!

Custom Glaze

4.8/5 Stars - 810 reviews

Unit 8 Denbigh Hall Industrial Estate , Bletchley , Milton Keynes , Buckinghamshire.
01908 650140
sales@customglaze.co.uk
customglaze.co.uk
/customglaze/
@customglaze
808 Positive Reviews
2 Negative Reviews

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Reviews (810)

About Custom Glaze

October 2021
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All Good and on time.

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October 2021
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Completed as expected.

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October 2021
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Good installation

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October 2021
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The installers was clean workers left the site clean. However there was marks on the unit which I had to get fixed. They coloured them in not 100% but better than before. There was no stays on the doors which they came back and put on in the same day so that was good service. I was told there was a two mitre rule on seeing things, that I thought was wrong. Lovely closing system on the doors

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October 2021
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Very pleased with our new window installation. The house already feels much warmer and quieter.

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October 2021
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Good installers

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October 2021
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Speedy, tidy and fab installation

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October 2021
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Excellent work,turned up on time and completed with no fuss and little mess.

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October 2021
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Upvc replacement windows and French doors for whole house. Arrived very late on first day of installation and didn’t complete any work. The delivery of fascia boards etc didn’t arrive on time which caused additional issues. Very little communication from the office to explain issues and I had to chase several times. Once the fitters actually started they worked extremely hard and were courteous and tidy. The workmanship was good. Unfortunately a roof tile was broken at some point during the installation (either by installers or scaffolders) and no one bothered to fix it or inform me of the damage. Thankfully I noticed once the scaffolding was removed and Custom Glaze sent someone to replace the roof tile a few days later.

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October 2021
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We ordered eleven white replacement external d/g leaded windows with sculptured profiles on 14th June at the Custom Glaze showroom which were supplied and fitted during three days on 22nd 23rd and 24th September. The installation was very smooth and with practically no mess, the fitter turned up on the days as stated and was thorough in his work, he did an excellent job, we are very pleased with the end result and would recommend Custom Glaze to anyone else.

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October 2021
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https://www.vevowindows.co.uk/maintenance : This webpage is mentioned on your brochure but it not longer exists - you may wish to correct this ;-)

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September 2021
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Installation team were professional and efficient and left the area as tidy as they found it.

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September 2021
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As usual Custom Glaze have done a good job.

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September 2021
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Very good quality products. Workmanship and installation carried out very professionaly.

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September 2021
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Replacement/installation of composite front door. Workmanship generally very good, although adjustments required to the lock post main installation. Installers were very punctual and courteous.

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September 2021
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Full replacement of all windows and doors. Workmanship generally very good, just a couple of follow up jobs required post main installation. Installers were very punctual and courteous.

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September 2021
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Although we are pleased with the final product, it took Custom Glaze nearly three weeks and numerous telephone calls to finish the job.

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August 2021
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Excellent

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August 2021
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Very clean and professional installation. Team were punctual and friendly

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August 2021
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The installation of our bifold door took 3 days. We are satisfied with the result. Thanks

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August 2021
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Installation of replacement front door, including new brickwork to accommodate the wider modern front door. On delivery, Monday 9 August, we noticed that the half moon with spokes differed from the one we ordered in that the we got a patterned glass instead. To avoid an already long waiting time, we decided to keep the door as they said that the panel could be changed later on. As the new brickwork was progressing, we noticed that a large number of the new bricks were damaged eg broken corners and facias. This was totally unacceptable and the installers actually agreed with us. There were still good undamaged bricks lying around. About 10 bricks had to be replaced. In the end, the job took 2 full days. On completion, we were hurriedly shown how to operate the new locking mechanism and had to sign a chit to show that. Later we found that it was impossible to lock or unlock the door and we had to use the back door instead. On Thursday, we rang Customglaze and the receptionist told we would have to wait over a week for someone to check it. We were made to feel that it was our fault. Later in the day a maintenance man appeared on his way home from work, and he himself had difficulty with the lock and said the door needed adjustment. On Friday 13 August, three days after the door was installed, a maintenance man made adjustments to the door clearance and we managed to operate the lock though it still takes some effort. We did not expect to have this difficulty with a new door. We are pensioners and did not expect that it needed such strength to operate a front door even though it was supposed to be so high security. We also had to show the maintenance man that only one holding down screw was fixed to the metal threshold plate instead of 3. The missing two screws we found in the garden which would have broken the lawn mower had we not seen them. The installers were not particularly courteous.

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August 2021
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patio door installed a good job taking 3 hours the installers were courteous

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August 2021
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Very good service

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August 2021
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turned up on time and was very clean and tidy

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August 2021
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The workmanship appears to be of a high level and they installers acted professionally and explained any issues they encountered at the end. The job took around 3 hours. I would of given 5 stars but marked them down for missing the arranged afternoon time slot but they did come the following morning

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August 2021
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Conservatory, has been fitted very nicely.

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July 2021
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Good installation, efficient, effective. Windows look great. Installation took two days, as promised. Happy.

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July 2021
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Excellent workmanship. Very friendly and punctual installer. Took 2 and a half hours as planned.

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July 2021
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The workmanship was very good no problems with the items they fitted perfectly. They were polite and pleasant and made you fell at ease. The installation took 2 days to do. As long as the cups of tea kept coming they were very happy workers. I would recommend them to any one.

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July 2021
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It took over two weeks to finish, due to installers going sick and cancelling the job. Most were very good, had an issue with a credit note which was not applied to bill when the price changed, due to glass being unavailable.

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June 2021
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Good workmanship and punctual and polite installers.

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June 2021
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New white french doors

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June 2021
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So it was a project completed by Custom Glaze Replacement doors and windows for the entire house Including a new conservatory with a bifold door and ultraframe roof.

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June 2021
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Removal of old conservatory and replaced with new brick corners, new windows and doors. There were some unusual design issues and delays, communication could have been better but the work was completed well and within 4/5 weeks. Installers were courteous and worked extremely hard to complete their part of the job.

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June 2021
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We are very pleased with our purchase from CustomGlaze. It is to our design, and what was delivered corresponds to what we asked for. The whole purchase and installation process was smooth, good, and took around 4 weeks, as expected. Everyone was Covid-aware, friendly and helpful. The whole installation was project managed and site managed well.

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June 2021
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We are very pleased with our purchase from CustomGlaze. It is to our design, and what was delivered corresponds to what we asked for. The whole purchase and installation process was smooth, good, and took around 4 weeks, as expected. Everyone was Covid-aware, friendly and helpful. The whole installation was project managed and site managed well.

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May 2021
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excellent work, friendly & courteous installation team, tidy and completed quickly - we would thoroughly recommend Custom Glaze

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May 2021
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Good workmanship, 6 months to complete

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May 2021
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Good service from initial enquiry to completion of works. The guys were punctual and the job took 2 1/2 days to complete

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May 2021
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We replace 8 windows and Customglaze was excellent from start to finish with prompt responses to our queries. The installers were punctual, courteous and the workmanship was excellent. Great job which was completed within timescales advised. Will definitely recommend.

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May 2021
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Really quick installation. Great windows, very happy

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April 2021
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5 new windows and one door nicely undertaken

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April 2021
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CustomGlaze were excellent in their pre and after sales care. The installation was not well finished initially, but this was corrected to very good effect in a timely manner. I would be pleased to recommend CustomGlaze.

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April 2021
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Replaced front door. Good job.

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April 2021
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Replaced front door. Good job.

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April 2021
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We were pleased with the final result. The team left the project clean and tidy.

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April 2021
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Workmanship excellent, installers were punctual and very courteous, left site tidy. The project was disrupted to a degree due to covid pandemic and need for additional sub-contractors for building work hence work was spread over a couple of weeks.

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April 2021
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Main Intsallation took place on 24th April 2021 with good workmanship and quality throughout, with fiiting carried out out on the day aggreed taking less than half a day, to conplete. However a small problem was that the georgian bar spacing was not correct in the sealed windows (fault of 3rd party supplier, not custom Glaze), which unfortunately was noticeable and did not match the other windows and dooors etc.. New glass panels were made and fitted on the 15th of April 2021 correcting the small problem. Other than this custom Glaze quality and fiiting was/is very good

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April 2021
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Installers were punctual and courteous.

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April 2021
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Happy with the installation. I have used this company before. Please note the address of the installation is 77 Grace Avenue, Oldbrook, Milton Keynes MK6 2XL not the one above. The documentation with all the details was only sent out to me by post on 6 Apr 2021 before I could fill out this form.

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April 2021
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Custom Glaze were good and punctual, there were some last bits that needed to be tidied up by us. There eye for detail and touch ups was to our standard but the windows look nice.

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April 2021
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We had 3 bi fold doors fitted to an excellent standard.

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April 2021
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French doors and 2 side panels with top opening windows were installed replacing old sliding patio doors. Installers arrived on the date arranged and took half a day to install on 23rd March 2021. They were polite clean and tidy. The job could not be finished due to a missing pane of glass for one of the windows and a temporary fix was applied which was fine. The job was completed on 6th April 2021 and the finished work looks very good. Custom Glaze were excellent throughout.

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April 2021
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French doors and 2 side panels with top opening windows were installed replacing old sliding patio doors. Installers arrived on the date arranged and took half a day to install on 23rd March 2021. They were polite clean and tidy. The job could not be finished due to a missing pane of glass for one of the windows and a temporary fix was applied which was fine. The job was completed on 6th April 2021 and the finished work looks very good. Custom Glaze were excellent throughout.

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April 2021
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The installers were great, punctual, polite and efficient. The installation took 3 days and I was pleased with the finished product.

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March 2021
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The installation went smoothly, and was completed within 2.5 hours. I was promised that a damaged beading will be replaced. After installation I noticed that the sliding door is snagging the fitted letter box, and have asked the installers to investigate when they come to replace the beading. A broadband cable was also disturbed during the installation, and I shall ask for that to be refixed to the wall below the door.

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March 2021
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Very pleased with my new windows and patio door, the installers were on time and the whole job took 2 days, the after care was very good also. Would use Customglaze again.

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March 2021
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Installers very polite and capable.

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March 2021
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We are really impressed with the quality of the product and think the installation was brilliant. We’re so happy with our new windows and have already recommended to several friends. Just to note, we didn’t receive our letter through the post from Custom Glaze containing the option to apply for VEVO secure 10 year insurance until 20th March as the letter was delivered to the wrong address.

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March 2021
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Quality of doors and windows are superb. Installers were very good and very quick at installing the items. Overall well pleased.

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March 2021
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A back door was installed. Very professional, clean and quick work. The installers were friendly and were very knowledgeable of the products.

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March 2021
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Really pleased with end result. Worth the wait.

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March 2021
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Very pleased with the completed installation. The fitters were polite, efficient and hardworking.

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March 2021
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very good

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March 2021
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replace windows, front and back door workmanship was good installers good 3 days to fit windows and 1 day to fit doors one month later

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March 2021
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Porch, workmanship was good, installers were good, 1 day to complete.

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March 2021
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Took a long time over Xmas and Covid, 4 weeks. Workmanship v good. Installers courteous.

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February 2021
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Ok - 1st attent door was hinged at wrong side so had to be re-ordered & re-fitted, which was delayed due to supply of door during covid

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February 2021
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Punctual & courteous. Good workmanship. Pleased with results - a big improvement, thank you.

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February 2021
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Had new french doors fitted.

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February 2021
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The installation was carried out very efficiently and safely on a very cold day. The installer was polite and kept me informed of progress throughout. It took about half a day, as described.

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February 2021
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The whole project took a while because of pandemic. But the installation works smoothly and efficiently. Now with new windows and door the house is warm and quiet, no longer bothered by the traffic noise nearby. Also we received a lot of compliments from neighbours.

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February 2021
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New windows throughout

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February 2021
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Windows took 2.5 day to install; door took about 3 hours to install. All work completed tidily, timely and without incident and to a very good standard. Very pleased with the results.

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February 2021
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Nice window

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January 2021
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Very clean and efficient installation of both doors. We are really pleased with the overall looks and operation of the products. We will certainly be contacting Custom Glaze when further home improvements are needed.

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January 2021
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First class product, excellent job done by fitter Billy.

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January 2021
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A few problems with wrong orders which meant it took 3 visits to complete installation. Once completed we were very pleased with the workmanship and the installers themselves were very polite and courteous.

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January 2021
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A few problems with wrong orders which meant it took 3 visits to complete installation. Once completed we were very pleased with the workmanship and the installers themselves were very polite and courteous.

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December 2020
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The workmen were punctual and courteous and were working under Covid restrictions. The work was completed in a day.

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December 2020
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2 doors from house into conservatory. One a patio door the other window and door. Installers came on time and were courteous. It took a day

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December 2020
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good

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December 2020
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Front door installation. Installer very good

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December 2020
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Pedestrian door to rear of garage, installers were on time and polite at all times this is the second installation from this company very pleased with both the product and the installation company.

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December 2020
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Install a door and window to the garage and a replacement door and window to the internal porch. Following the cancellation of the fitting on the 4th the installer came the next working day. He was punctual and left the job clean and tidy. We were happy with the install.

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December 2020
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Perfectly happy so far with the doors (1-upvc & 1-composite. Installers very good indeed. Have used Custom Glaze for 40 years now on several different houses. We don’t bother looking anywhere else!

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December 2020
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Perfectly happy so far with the doors (1-upvc & 1-composite. Installers very good indeed. Have used Custom Glaze for 40 years now on several different houses. We don’t bother looking anywhere else!

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December 2020
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would prefer not to comment

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December 2020
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Good looking windows a doors being very the space alive

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December 2020
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excellent workmanship by punctual and friendly installers in a couple of hours!!

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November 2020
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The product is excellent and the best example of astragal bars we found after much research. The 2 installers from Custom Glaze were very professional, knowledgeable, helpful and completed the work on time and nothing was too much trouble. We had all windows and doors at the house replaced.

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November 2020
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Have used Custom Glaze several times, always find their work to be a high standard.

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November 2020
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Replaced six windows, french doors ,composite front door ,and composite rear stable door. Workmanship very professional. The work was done over three weekends because of a person working at home so pleased, Fitters punctual and courteous and really so good at there job. Yours so please Roger and Ali .ps house looks amassing.

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November 2020
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Custom Glaze have done an excellent job in replacing all windows and doors. The installers were punctual and immediately got on with the work, which took 2.5 days.

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October 2020
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Excellent work and completed within 4 hours

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October 2020
This is the first time I have ever left a negative review about anything. It is not something I want to do, but it has reached a point where I feel that I have no other option. We employed Custom Glaze for a project that we were advised would take 2 weeks. It took 5 weeks and 3 months on it still isn't completed. It was a series of delays and mistakes throughout and not only did Custom Glaze not inform us of what was going on they repeatedly ignored our attempts to contact them. We have asked several companies to quote for laying flooring in the conservatory. They all said the same. Until the problems that Custom Glaze have left with the conservatory floor are remedied (see photos) it is impossible to lay any flooring. We have asked Custom Glaze to fix the issues. We have been promised a response, but in line with previous experience we haven’t had one! Customer service at Custom Glaze is atrocious and our experience of working with them this far has been very stressful to say the least.

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October 2020
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Installers were courteous and hard working installation took longer than advised. workmanship was of good quality.

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October 2020
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very disappointed with the magnet that holds the master door open on the bi folds. Because my doors are quite large and heavy, the magnet is virtually useless and doesnt hold the door open satisfactorily so allows it to slam shut (which it has done whilst catching the key and has bent the frame)

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September 2020
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Very good workmanship

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September 2020
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Project was finished on 20th August 2020 (Covid-19) as we had to have a new door frame fitted to the front door. Workmanship was good, main job took 3 days, we only received the Vevo Secure details regarding warranty with Custom Glaze warranty, letter dated 14th September 2020

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September 2020
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Excellent quality. Very pleased so far.

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September 2020
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The window was fitted well. They turned up on time and took less than two hours to fit. A good job carried out

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September 2020
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Living room window replaced. Very tidy and efficient fitters. Very pleased.

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September 2020
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very satisfied with windows and fitting

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August 2020
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The installation was carried out to our satisfaction, happy with the installation.

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August 2020
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All the staff we dealt with at Custom Glaze were very professional, efficient, punctual and courteous. The work was completed very efficiently in one day by the two installers. Staff followed the detailed COVID 19 precautions the company had provided details about.

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August 2020
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The installation is perfect and was completed according to the agreed schedule. Workmen where extremely diligent and courteous throughout.

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August 2020
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Conservatory pleased with everything

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August 2020
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so pleased We chose Custom Glaze Fantastic product & fitting

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August 2020
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Usual good & courteous service from Custom Glaze all the way from ordering to fitting.

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July 2020
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Four windows were installed. Job went well, except two areas of damage to one window that we are still waiting to have repaired.

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July 2020
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Professional and quick Good job

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June 2020
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Custom Glaze were as excellent as usual,this is why we keep going back to use them

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June 2020
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Well fitted and great looking product. Really please with the service received from Custom Glaze

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June 2020
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Really pleased with the Porch and look of the final product. Installers were excellent.

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June 2020
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Installers arrived punctually. Polite, friendly and considerate. Work was completed to excellent standard. They cleaned and tidied up as they went. Work was completed in the stated time. Very happy with workmanship and product.

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June 2020
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Replaced the front door. Professional and tidy workmanship, only took 2 hours to remove the old door and install the new one. Very happy with the new door, although we had asked for a mechanism where you could put the lock on the latch, but told afterwards that this is not something supplied with the door.

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June 2020
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Front door replaced. Very tidy work, polite customer service. Very happy with our new door!

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June 2020
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Good quality product. Installers very professional and very tidy.

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June 2020
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Complete replacement of all windows and patio door. The workmanship is excellent, we are extremely pleased with the result. The work was carried out according to the advised three and a half day schedule and was completed on time. The Workmen were very careful placing covers over carpets and furniture, all debris resulting from the installation was removed leaving the house as clean as it was before they started. I had imagined a degree of redecoration would be required post installation, but this is not the case, the windows look as though they have been there forever. We are now asking the installer, Custom Glaze, to quote for replacing out garden room windows and door.

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June 2020
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Very happy with the door. Friendly and polite fitter.

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May 2020
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Outstanding job!

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May 2020
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Great workmanship, courteous and very tidy!

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April 2020
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Good but had to wait 10 days as window got lost in their warehouse & had to be reordered

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March 2020
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A+

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March 2020
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We had some issues with the first door that was installed, but the team at Custom Glaze sorted it out with no quibble, which was great. The only improvement point I can suggest is that they are more proactive with their communication. When we called them we found out that everything was getting sorted, but no-one proactively called us. The installers were great and knew exactly what they were doing, gave us confidence in the company.

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March 2020
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Efficient service by professional installers. Fitting took 1.5 days as estimated. Snagging carried out a week later - replacement glass to patio door and replacement external vent.

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January 2020
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Very pleased with the installation

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January 2020
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Very pleased with the installation - a great professional finish.

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December 2019
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Please note 4 doors include 2 sets of bi-folds, 1 French door and 1 front door

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December 2019
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Amazing installation and really good hardworking people

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December 2019
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was good service and installation

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December 2019
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We had Custom Glaze replace our conservatory and windows. Their workmanship was of the highest order and they were punctual and courteous throughout. The whole project took around two weeks to complete. I can highly recommend them.

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November 2019
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Excellent work from start to finish with no pressure to purchase. All the employees were professional and courteous and I would not hesitate to recommend Custom Glaze to anyone.

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November 2019
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I am very pleased with the quality of the windows and doors, and very pleased with the installation process. The installation team from Custom Glaze were always punctual and courteous, they answered my silly questions and complied with my requests. They also put a lot of dust sheets down each morning and cleared them away each afternoon. The work took three and a half days. I liked dealing with Custom Glaze - their selling process had no pressure to it, and they did their best to meet my requirements and requests. Highly recommended!

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November 2019
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A very professional company. Top marks for Tom, Dave, Ben and Jacob the fitters.

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tom elvin's Testimonial uploaded by Custom Glaze
November 2019
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Excellent fitting, fast service,

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November 2019
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All aspects of the installation was 100% .The install team were truly professional and the workmanship was top class. To cap it all the install team were just nice people

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November 2019
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Installed in a day and a half and even fitted my dog door for me

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November 2019
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Good quality workmanship and completed job.

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October 2019
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wonderful..great professional guys

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October 2019
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Very pleased with the overall service from Customglaze. The installers were very neat & tidy cleaning up as they went, doing a great job replacing our kitchen and study windows in one day. The difference in these windows in terms of thermal and noise insulation from those they replaced is noticeable immediately.

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Mark Barraclough's Testimonial uploaded by Custom Glaze
October 2019
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Very good product, happy with how the windows look!

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October 2019
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Very happy with the windows and doors. The fitters were friendly, polite and very efficient.

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October 2019
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Good service, prompt installation!

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October 2019
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Very good

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October 2019
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Great installation by Custom glaze , unfortunately had to have the 2 panes of glass exchanged twice due to marks/ imperfections within the glass ,overall very pleased with the the doors.

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October 2019
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Good workmanship, installers good, work completed in one day

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October 2019
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Once again very pleased with the installation.

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October 2019
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We had a triple door bi-fold and additional kitchen back door and panel installed. We are extremely pleased with the final outcome and would recommend Customglaze Ltd to anyone.

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October 2019
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Excellent workers and perfect workmanship. Very pleased with the installation

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September 2019
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Excellent service. Excellent Installation. It took a few hours. Installers were on time, polite and cleaned any mess.

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September 2019
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Very good job done with my new Windows. Friendly staff. Tidied throughout. Overall very please with what they have done. Would recommend.

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September 2019
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Very happy with the final product :-)

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September 2019
-
Install took 3 hours

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September 2019
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Work carried out was generally satisfactory, although a number of errors and omissions suggest that the internal communication procedures of Custom Glaze Ltd need reviewing and improving. I would be hesitant about recommending this installer to friends or relatives.

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September 2019
-
Installation excellent Accounts department incompetent

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Mrs Vivienne Salisbury's Testimonial uploaded by Custom Glaze
September 2019
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Installers were punctual and courteous. The new front door and bay windows have enhanced the property and will hopefully keep the heat in our home. A couple of little bits that I feel could do with a little sealant to "finish it off" but that is probably me being too picky. Would I use Customer Glaze again and/or recommend them - yes I would, without hesitation.

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September 2019
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The Custom Glaze team were friendly and professional from survey to installation. There were a few minor issues which were rectified very quickly.

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August 2019
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Excellent installers, very happy with the door

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August 2019
The Custom Glaze Windows and installation of the 7 windows and the patio and back doors were very good,and really nice installers although 1 window wasn't correct when they went to fit it took a couple of days and it was done .But there were errors with the initial drawings of my front door design ,then I had to recall the surveyor as he had not completed his survey correctly he had been in a terrible rush and had not consulted with me at all in his visit and rushed off forgetting the front door off the survey , and on calling to explain this,I was told adamantly that they didn't have a surveyor of that name eventually they realized they did, he came back again in a rush again, I called back a couple of times as his final drawings were poor and I wasn't sure he had put the window and door openings correct I had to explain over the phone as there was no offer of a further surveyor check .Then came the saga of the front door which was fitted a long time after the windows, possibly because they surveyor forgot it in the first visit or maybe because the door company they had used for many years had moved and over the cause of discussion I was initially advised that they were not aware they were moving and then that they were aware of this move but that it shouldn't be a problem but it weeks and weeks afterwards that the door was fitted this was now just before xmas and I had put my order started in August .Then the lock broke causing us to have to climb out of a window to open the front door.Custom Glaze came out and the first thing he said was if it doesn't happen for me it wont be changed I don't think he believed us.But fortunately it did happen to him and he put in a temporary lock but this meant we had to lock and unlock every time we used the door and this went on throughout Christmas as they couldn't get a new lock this was terrible with extra people visiting and having to unlock the door an re-lock every time anyone came or left or went to a car or the garage and worrying in case of a fire.,to cut a very long story shorter ,well shorter than the time it took them finally complete, many further frustrating visits re the front door lock and so many calls made to custom glaze it was completed in about 10 months I'm still not happy with the fitting of the last lock but hey I was was pleased to see the back of it all and couldn't bring myself to call about it ,now at least I have a corrected design front door with a working lock if fitted a little crooked.I was left disappointed not in the windows but that: what should have been a great experience of a big purchase was marred but all manner of mostly easily preventable issues that dragged on till we were thoroughly fed up and wished we had gone with a competitor that we had also had a quote from. Custom Glaze it is with pleasure that your kind offer of a gesture of 'Good Will' was deducted from the final account but in your paperwork it states a 5% discount if problems occur with the double glazing which if you consider I had the patio door adjusted for sticking(and it needs doing again) and the front door lock took months of inconvenience by not working correctly etc I believe the small(no where near 5%) I have not paid of the final bill should be the discount for the problems that occurred on top of the satisfactory apology via the gesture of good will payment .Please don't hesitate to contact me on my mobile or by email at your earliest convenience.

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August 2019
-
1X FRONT DOOR 1X SET OF FRENCH DOORS BETWEEN LOUNGE AND CONSERVATORY

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Alastair Massingham's Testimonial uploaded by Custom Glaze
August 2019
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We cannot fault the installers of our new back door with an integrated side window. They were punctual, polite and the product was installed to a high standard. The whole process from ordering to installing took less than a month and Custom Glaze worked hard to meet our requirements, made more difficult due to having a set time frame in order to work around kitchen installers.. We are also really happy with the product, which has left us feeling more secure in our home.

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August 2019
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Very impressed with the service. I have requested an intercom on the front door so this will be installed at a later date and is not mentioned in the installation details above

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August 2019
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New UPVC windows were installed . Great Workmanship, efficient job, no mess left .

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August 2019
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good

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July 2019
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Very pleased with the quality of work and customer service

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July 2019
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I have used Customglaze for other works in the past and always found their products and workmanship very good. This installation was also carried out in a very professional manner. I would definitely recommend this company to other people.

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July 2019
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Excellent workmanship,courteous ,punctual, left clean and tidy. All repairs done to a high standard.

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July 2019
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all vey good, installers punctual and cleaned up

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July 2019
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When we first contacted Custom Glaze they were very helpful and friendly. Unfortunately we had lots of issues with the installation from start to finish with their contractors and the company itself. We also had to have them back within a couple of months as the conservatory started to leak very badly when under heavy rain. Although all the issues were sorted it was a very stressful time from start to finish. Not a company I would want to deal with again.

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June 2019
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great service

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June 2019
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Very good

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June 2019
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excellent Job. good quality bi fold doors. very happy

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June 2019
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Excellent service and quality.

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June 2019
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Excellent service and very happy with the install.

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June 2019
-
Conservatory 6m x 3m well built and looking great!

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June 2019
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Good work & product

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June 2019
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Workmanship9/10 Punctual and Courteous 10/10 3 1/2 hours approx.

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June 2019
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Workmanship9/10 Punctual and Courteous 10/10 3 1/2 hours approx.

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June 2019
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Quick and professional installation. Excellent quality. Would highly recommend.

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May 2019
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12 week build - happy with final outcome

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May 2019
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excellent service and workmanship. courteous fitters who ensured minimal mess and noise and cleaned up well after. Windows fitted to high standard

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May 2019
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Highly recommend Custom Glaze and we love our new conservatory!

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May 2019
-
Installation took three days. Installers arrived promptly each day and the installation was completed within the estimated timescale. Installers were courteous.

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May 2019
-
Lovely product, seems very well made. Efficient and tidy installation. Took around 2 hours.

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April 2019
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All went well. Small project to replace front door and porch windows. Installers were punctual, polite, helpful and efficient

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April 2019
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Workmen were punctual and works completed very promptly. Cleared up after themselves too. Our new patio doors look lovely!

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April 2019
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Dear Vevo, I am writing to you to give my feedback about Custom Glaze company. We were pleasantly surprised by the services offered by Custom Glaze. Absolutely professionals, it has been explained to us all the process and every stage of it until full installation of the products. Communication was perfect at every stage and the end result is faultless. We are very happy customers and we will gladly recommend this company to our friends. Congratulation to the Custom Glaze team!

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April 2019
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Patio door, installed on time, clean and tidy.

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March 2019
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Very nice

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March 2019
-
Excellent workmanship. We are extremely pleased with our new front door!

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March 2019
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Excellent workmanship. We are extremely pleased with our new front door!

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March 2019
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Custom Glaze fitters took two days to replace our windows & doors. We are very happy with the standard of their workmanship & they were very polite, punctual & courteous.

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March 2019
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I found the whole experience from ordering in the showroom to the actual fitting a stress free experience.

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March 2019
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Great

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March 2019
-
great quality door , very polite and punctual fitters. highly recommend!!!

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March 2019
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This was a 2 day installation in very hot weather. Despite the temperature Dave and Tom did a good job. One sealed unit had cracked in transit but a replacement was ordered immediately and this is due to be fitted next week together with some adjustments to a couple of the window fittings. I am very pleased with my windows.

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February 2019
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10/10 for workmanship and efficiency

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MR WRIGLEY's Testimonial uploaded by Custom Glaze
February 2019
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Polite, arrived within timeframe, cleared up after.

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MR BOLTON's Testimonial uploaded by Custom Glaze
February 2019
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2 Workers, very professional and helpful giving advice as asked for.

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February 2019
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Excellent service with very little mess considering the amount of work undertaken. Experienced and friendly fitters. Very pleased with the whole project which was completed within the timescale.

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February 2019
Having fitted our windows etc a few years ago, one of our bedroom windows had a condensation issue develop. True to their word, they came out as quickly as you could (fitters schedules permitting), when they said they would and replaced the item efficiently. A refreshing change nowadays. The only thing is the new window looks so clean I now have to clean the rest! — Ha ha.

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February 2019
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Job completed within agreed time (3 hours for both patio doors and window sealed units). Staff were polite and friendly. all was explained before they left, and they tidied up well too.

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January 2019
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Conservatory is just as we wanted. Excellent workmanship

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January 2019
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Good installation, sorted out all issues well.

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January 2019
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All good

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January 2019
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We were very impressed with the Service we received from Custom Glaze. The fitters were really pleasant and courteous and nothing was too much trouble. They were neat and tidy in their work and left no mess at all. They completed the job in just over 2 days. We would use them again in the future.

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January 2019
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We were very impressed with the Service we received from Custom Glaze. The fitters were really pleasant and courteous and nothing was too much trouble. They were neat and tidy in their work and left no mess at all. They completed the job in just over 2 days. We would use them again in the future.

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January 2019
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Excellent service and workmanship

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January 2019
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Comments from Installers about previous door, not secured to well to the outer walls. Installers arrived before time, worked swiftly, courteous and cleaned as they went. Complete install took just about 2hrs They demonstrated how the door work and mention any problems then to contact supply company, Totally satisfied with there workmanship. Door looks very smart as I have stripped and worked onthe porch before hand. My wife is very pleased with our new door

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December 2018
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Great company to deal with

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Paul Bundock's Testimonial uploaded by Custom Glaze
December 2018
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It was the only quote worth considering. Delivery was well within estimate lead times. The installers were great, no mess and a lot of attention to detail like helping to sort alarm sensors.

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Paul Bundock's Testimonial uploaded by Custom Glaze
December 2018
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It was the only quote worth considering. Delivery was well within estimate lead times. The installers were great, no mess and a lot of attention to detail like helping to sort alarm sensors.

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December 2018
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An first class job, products and staff excellent. Took 5 days with the fitters punctual and courteous. Recommended 3 customers to Custom Glaze, one already had work carried out. No hesitation in showing people round as we are so pleased. Minor remedial work done 30 April to our satisfaction so completing our registration today.

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December 2018
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Great service. Installer had to come back 2 more times to replace internal glass which had marks between the double glaze, but I was happy that they rectified the issue.

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December 2018
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REPLACED FRONT DOOR. VERY PLEASED.

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December 2018
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Friendly and efficient!

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December 2018
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The installers were punctual and courteous and very tidy. The job took 1.5 days.

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December 2018
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Excellent clean tidy and professional

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November 2018
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Installation of three windows & one front door. Good workmanship. Both punctual & courteous. Completed in half day. Very happy with installation.

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November 2018
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Installation of aluminium bi-fold doors. About 5 hours work by two installers. A wet day made conditions awkward but the work was done without fuss and little mess. A good product; strong, good to look at and a big improvement over the old patio doors.

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November 2018
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The Vevo product itself has markedly improved the energy efficiency and aesthetics of my home. I’d like to praise how straightforward Custom Glaze made the end-to-end process of procuring new windows and doors. From the straight-talking salesperson Callum to expert surveyor Trevor to experienced and efficient installers Dave and Tom, the whole process was hassle free and the outcome is superb. Callum listened to our requirements, made helpful suggestions and quickly turned round an itemised price. Trevor’s vast experience was evident. He made several smart suggestions during the survey, which further improved the value of the specification. Dave and Tom worked extremely hard in challenging wintery conditions to proficiently install nine windows over three storeys, two bay windows with soffits/fascias, French doors, and front and back doors to an extremely high standard in just 3.5 days. This included making good around exterior render and installing substantial interior trims to finish the windows really nicely. Communication with everyone at Custom Glaze was excellent throughout.

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November 2018
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Project to install kitchen window and bathroom window. Excellent workmanship and attention to detail. Installer was prompt and polite and also cheerful, clearly enjoys his work. It took most of the day. The installer was without his usual young assistant who was off sick. The kitchen window was tricky to fit as it involved trimming the worktop and other adjustments. All done very well. I was also very grateful that the installer was able to fit the bathroom window without damaging the wallpaper round the window.

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October 2018
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excellent

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October 2018
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Great windows, great install and made a huge difference to how the house looks with these new set of windows. Highly recommend

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October 2018
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Absolutely excellent service and installation

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October 2018
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Great workmanship, courteous installers

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October 2018
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We were replacing some very poor quality and insecure double glazed windows. The new windows are excellent - sound insulation has improved enormously, there are no more draughts and we no longer have condensation on the inside of the windows. The installation was very efficiently done. The installers were punctual, polite and accommodating. They completed the work in a day and a half.

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October 2018
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Excellent installation and workmanship.

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September 2018
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Very pleased with workmanship. Fitters punctual, very polite and helpful

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September 2018
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Product and installation ok, but had to wait almost 2 weeks for a replacement window to be fitted due to an error made by their surveyor.

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September 2018
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no problems

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September 2018
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The installation team arrived on time, the work was carried out to a high standard, the installers were very courteous and the work was completed in approx. 3hours

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September 2018
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replaced front and rear doors on end terraced house only took a few hrs to complete very satisfied good clean job

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September 2018
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Great product, well installed. Took way to long from time of order

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Ian Stone's Testimonial uploaded by Custom Glaze
September 2018
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No issues

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September 2018
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Good Installation

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September 2018
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Good Installation

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September 2018
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Installed promptly on day as scheduled. Great customer service - highly recommended

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September 2018
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On the whole the installation was timely and the installers were punctual and courteous. We had only two problems - the plasterers did not clear up properly after themselves. The final bits of work were delayed because Custom Glaze were short staffed the first week of January and could not complete the work until 8 January.

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Agata Labedz's Testimonial uploaded by Custom Glaze
September 2018
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Very happy with quality of the windows, 1 small minor is that we had some gaps with missing expanding foam, where you could see thru .

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August 2018
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All excellent

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August 2018
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Fantastic service, the guy are always tidy and clean up after themselves too.

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July 2018
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Installers were excellent. hard working and very tidy. Had some issues with quality control from the factory which were finally overcome.

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July 2018
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The fitters were great - the workmanship looks sound. Adam was particularly great to have around, courteous and quick and any slight damage to the rendering when wedging the old window out was immediately rectified. Despite the slight glitch in not having enough vents delivered to be fitted with the initial fitting, these have now been supplied and fitted. So all great. Thank you.

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Andrew Thompson's Testimonial uploaded by Custom Glaze
July 2018
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Delighted with the work. Have used Custom Glaze before and had no hesitation in using them again and would recommend them to others. Trevor the surveyor was particularly helpful and informative.

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July 2018
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Fitters arrived on time, were polite & did a good job.

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July 2018
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Fitters worked very hard in poor conditions. All trades came when they were supposed to & the complete job looks great

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July 2018
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Great

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July 2018
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14 replacement windows, taking 4 days. 6 of the old windows were sash, 7 were old upvc units.

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June 2018
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Excellent throughout

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June 2018
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We found Custom Glaze to be first class in all aspects of our conservatory project. They were courteous, punctual and completed the project in the time span advised.

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June 2018
Only had two Windows installed, quick ,efficient , and very professional I will certainly use them again .

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June 2018
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Excellent service. Excellent product.

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June 2018
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It was a four-day job. The fitters were considerate and polite, the workmanship was good and we were satisfied with the result.

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June 2018
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good

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June 2018
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Took longer than anticipated but it was part of an extension project

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June 2018
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Workmanship was very good. Installers were generally arrived on time and were very courteous and friendly. The whole project took over two months to complete which was quite frustrating. However, we are very happy with the end result.

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Jaime's Testimonial uploaded by Custom Glaze
June 2018
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Great work and happy with the results. The installers were always punctual and courteous and the job was completed fast and with good quality

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Dr. G B Gibbs's Testimonial uploaded by Custom Glaze
June 2018
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Replacement 3-pane full height patio window/door. l.h. Pane is a single door sliding from left to right (viewed from inside). Expertly fitted with minimal disruption in an afternoon. Quality product giving better insulation than old patio door, which was removed, with door sliding easily.

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May 2018
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Excellent

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May 2018
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Very good team arrived on time were very polite they cleaned up on completion. Very pleased with the installation. Job completed within two and a half hours.

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May 2018
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Installers very courteous and efficient.

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May 2018
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Workmanship good, especially the glass fitters - they did an excellent job very speedily. Overall project took considerably longer than it should have; about 4 months in total.

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May 2018
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Very please with the installation

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April 2018
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excellent

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April 2018
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Front door installed, very pleased with the workmanship and service.

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April 2018
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The team were amazing, very quick, friendly and cleaned things away to an excellent level.

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April 2018
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Fascias and downpipes were replaced. The scaffolding team were on time, quick and considerate erecting and removing their scsaffolding.. The installer, Adam, was on time worked steadily and carefully and the finished work was well done. He was careful to explain what he was doing and cleaned up afterwards. Happy to use Custom Glaze again.

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March 2018
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The service from Custom Glaze was excellent as always.

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March 2018
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Excellent job. Would definitely recommend to friends and family.

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March 2018
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Punctual and courteous, the place was left clean

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March 2018
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The installation of the bi-fold door was very quick and efficient. The installers were excellent and very professional. Arrived at 08.00 hours and the job was complete at 11.30 hours. Very pleased with the workmanship, cleaning and final inspection.

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March 2018
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On time, fast and tidy. 100% excellent job. Only took 2 days and left a high standard of workmanship. Very happy with the job.

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Conall McLaughlin's Testimonial uploaded by Custom Glaze
March 2018
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Swift Installation, small issue with the sash windows, but they will be fixing shortly.

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March 2018
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Brilliant Job

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March 2018
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Excellent customer service from installers

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February 2018
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Installers were punctual and courteous and worked with me on some install adjustments.

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February 2018
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Excellent service with all minor issues dealt with quickly, politely and correctly.

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February 2018
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Good workmanship

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January 2018
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Installer arrived a bit later than expected because he had to wait for steel lintel which was part of order but was not ready. Then, when he did arrive he found the lintel was the wrong size (wide enough for the door but not the side panel) and had to order another and then go an collect it. This was not very impressive! Other than the lintel fiasco the installation went smoothly and installer was courteous and efficient. I am very happy with the end result.

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January 2018
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Very well done. No complaints and even took the old door away

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January 2018
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The fitter arrived on time and the work was carried out as expected, but on inspection with the fitter he noticed there damage to the window which he reported. On further inspection there was damage on the other panes, these have been ordered and will fitted this day 05/06/17.

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January 2018
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The workmanship was excellent. The contractor was multi-skilled - his installation of the windows could not be faulted and his brick-laying and plastering skills were excellent (he was required to partly brick up a window). He and his assistant were extremely courteous, punctual and accommodating and we would definitely recommend him and Custom Glaze to other people. The installation was carried out in quick time (approx. 2.5 days).

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katarzyna uzar's Testimonial uploaded by Custom Glaze
January 2018
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Great