Banbury Doors & Windows

Dear Banbury Doors and Windows, I would like to thank you for your excellent service and help when I needed it. I purchased a set of French Doors from Banbury Windows in 2004 and as you know when I was changing the internal door lock, I managed to break the internal handle locking mechanism. My fault entirely!. I went to you for help and you exceeded any expectations that I had. Given the length of time since the fitting of the French doors and that locking mechanisms are updated regularly, you surprisingly managed to source a replacement internal locking mechanism and got one of your senior technicians to swap over the workable parts while I waited. I am delighted to say that I have now fitted the replacement part and the door in now secure and fully working. It just goes to show that if you buy a quality product, from a quality company, you get a quality service even, long after the door is fitted. Many thanks again, I am very grateful for your service.