Halifax Trade Windows (UK) Ltd

Where do I start.......easy - DO NOT USE THIS COMPANY (or Halifax Windows as its now known). I had a complete fitting of all new windows, doors, patio doors and roofing trim/edges in April 2015. Since then I have nothing but issues of which I have had to call them out to "try" and fix. Some (low)lights of my experience: - Door was not fitted right and was sticking. 4 different people came out and on the last occasion a senior fitter managed to bring at least the right tools for the job and fixed it. - Peak of roof fitting came off after around 3 months. I had to log the job with the customer service girls (ahem!). I clearly stated it was the peak of the roof. The fitters turned up with ladders that only went half way up the house! They came back weeks later with right gear to glue it on. - Each time you log a new call to fix their shoddy work you have to either send or take in a copy of the guarantee......JUST KEEP IT ON THE SYSTEM! - Latest issue (outstanding) - A different piece of roof fitting fallen off. Learning from my previous experience I clearly stated they would need scaffolding or very long ladders to fix....guess what...they turned up with wrong gear. Then said they would come on x day and never turned up. This has been going on for over 8 weeks. They promise call backs and letters - no a forthcoming Do yourself a favour....pay a bit more for a much better customer service experience should (or should I say when) you need contact them to fix their work