ASC Home Improvements

AVOID THIS COMPANY AT ALL COSTS. DO NOT GIVE THEM YOUR MONEY. I was contacted by telephone and agreed to be quoted for a bathroom. The salesman came, measured up and agreed a price with me. I was asked to transfer £3500 as my deposit on May 1st. I didn't hear from them again and had no contact with a 'Project Manager' as promised. I had to repeatedly call for a surveyor. Once he had been I was hounded for the remaining balance to allow work to begin and an appointment to be made. I paid £2500 on May 7th and a further £995 on May 10th. I was given an appointment for 17th May but this was cancelled as the 'parts had come in damaged'. I was rescheduled for 24th May but again this was cancelled as there was 'no fitter to complete the job that weekend'. The final date of 31st May - they didn't even bother to show at the agreed time and I cancelled under breach of the contract. I sent various emails (with read receipts) which have been ignored. over this duration I have made 41 Calls to ASC but only received 7 in return (all documented) I have sent two recorded letters also ignored. I have reported to ICO for a suspected theft of my data from another company which they are investigating. I have also contacted trading standards, action fraud and have spoken with the police and have obtained a crime reference number. I am now seeking legal action. This company is actively taking money despite owing customers money or completed work. The reviews and comments on social media all speak for themselves. AVOID. save yourself the stress and worry, do not hand over any cash!