ASC Home Improvements

AVOID this company at all costs!! DO NOT GIVE THEM ANY MONEY!! I was contacted by telephone and agreed an appointment for a quote for a bathroom. I paid £3500 deposit on May 1st. In the days after, i heard nothing from my 'project manager' and continuously chased for the surveyor. After he had been I was hounded for the remaining balance and paid £2500 (7 May) & a further £995 (10 May). I was given an installation date but received a call to say this was cancelled as the parts had 'come in damaged'. A second date was made for 7 days later. Again, this was cancelled as there was apparently no fitter working that day/weekend to complete this. A third date was given in which ASC didn't bother turning up at the agreed time. I cancelled under breach of the contact. I have sent two recorded letters - both have been ignored. They also avoide emails. I have repeatedly called for a refund to be told it is being processed. I have received nothing. I have reported to Trading Standards, Action Fraud, ICO for suspected theft of my data from another company and the Police. I have a crime reference number and am taking legal action. Looking at all reviews and information on social media it appears i am not the only victim. Save yourself the stress and worry and do not hand over a penny to this company!