Privett Windows Ltd

We have had all our windows in a period house replaced by Privett in two phases.. The ordering process went smoothly. We found the office staff rather brusque initially, but this settled down. Andrius carries out a detailed measurement, which resulted in the windows all fitting when delivered. Our queries, suggestions and changes were dealt with quickly and efficiently. The delivery time was much longer than the 8 weeks we were originally told - this didn’t matter for us, but should perhaps be made clearer up front. When delivered the windows were in good condition and largely correct. There were some issues, but these were resolved relatively quickly, and given we replaced over 25 windows this is acceptable. The installation teams were excellent - quick, efficient and leaving minimal mess. They were very adept at the finishing touches, including painting and making good. Overall we are very pleased with the results. The windows look great and seem very well made. It will be interesting to see how they perform/weather over the years. I do have some questions as to the longevity of the sealant used (extensively) particularly on the southern, sunny elevation. Also I have concerns about the latch mechanism when windows are open - particularly given the weight of the windows. Time will tell on both!