A really pleasant company to work with, avoiding all the normal hassle and overblown salesperson-ship that, unfortunately, is normally synonymous with this trade. Easy to set-up a quote and appointment, with normal, practical people. They were very understanding and flexible when our freeholder's approval came in later than expected, rearranging the appointment to the next nearest time. Fitters were lovely, friendly, polite and professional. All windows look fresh and well fitted. If you want a hassle-free service with an excellent end result, I would recommend Osborn.