Thank you for the beautiful sash windows I have been looking for sash windows for our 1880 built cottage and nothing really hit the mark or I was expected to have salesmen coming round in the evening when I had finished work, something I didn't want. I visited the new show room in Ely and had a straight forward conversation with Mark the sales person he got a sample window in for me to look at from both a style and material type. It was easy to then go ahead and order and there are plenty of guarantees in place with both the company and the manufacturer. The work was completed promptly and I was kept up dated at all times. The installation was quick and tidy . The windows have made the cottage, they look perfectly in place and we have had so many comments about how nice the cottage looks. The new back door is excellent as well. Overall I would not hesitate to recommend Frames Conservatories Direct to anyone who is looking for new windows or doors.