Ultimate Bathrooms

Had ensuite and cloakroom updated by Ultimate bathrooms. Whereas all other bathroom suppliers used current competitive prices, Ultimate bathrooms used top RRP with very little discount. I paid over £9000 for the fixtures/ fittings / tiles etc. When I compared what I'd been charged against average internet prices for the items it came to approx £3300. Then £3250 to fit. Found out that the fitters are NOT employed by Ultimate bathrooms who only use external contractors. I eventually found out that I had been charged £250 project management / design (hand drawn on scrap of paper) / delivery for the eunsuit AND for the cloakroom which were done at the same time (that's £500). Anyhow, progress was painfully slow with contactors often working only half days or finishig early having to wait for tile cement to dry or for some other lame reason. I had hoped that the job would be completed for the wifes birthday and after insisting that the fitters concentrated (after 2 and a half weeks) on the cloakroom before finishing the ensuite they walked off the job (No, they did not get paid). So, I had to get someone else in to complete the job as Ultimate bathrooms said they couldnt get anyone else. Contractor had not checked delivered items and we eventually found out that some items were "ex-stock" and several seals missing from sink waste. Also several small (but expensive) items charged had not been delivered. for example, £50 for a chrome pipe installation kit (for radiator, £10 on eBay, £15 or less most other places) had not been delivered. I had to find my own replacements. NOT IMPRESSED AT ALL.