Ford Windows Ltd

Dear Phil of Ford Windows, what a shame, you and your Co had the chance to liaise with your end user, but you seemed to want to hide behind your contract with your developer that unfortunately for you will continue to give you a terrible rep in product delivery and customer services (see Yell, Trustpilot, Glassdoor, Google reviews etc) as you and your staff will not communicate with the people who have your products installed in their houses, this results in reviews like this…. you know very well you’re fitting sub-standard trickle vents in your window frames (Yale ones which snap if you can open them followed by SF Xtra which don’t cover the holes in the frames) which undermines energy efficiency ratings which in turn makes your glazing solutions VERY inefficient. Care for the end users and listen to your SMEs, they know more than you think. All the best. Tom