Britannia Windows

We have been incredibly disappointed by our experience of Britannia Windows. We had eleven windows, a composite front door and conservatory installed by them and the entire experience felt like a battle. Initially, we were promised by the salesman that all work would be completed in twelve weeks, regardless of lockdown. This was not true. We waited four months for our windows, just over five for our door and seven for our conservatory. The customer service and communication has been appalling. Phone calls and emails are ignored or go unanswered for weeks, including those to management. The only communication they volunteered was to ask for money before our job was completed. We are still without a plastered wall or lights in our conservatory, 32 days after the completion of the exterior, with no sign of this work being done any time soon. Having worked with many companies throughout the renovation of our home, we have not encountered service as appalling as that provided by Britannia Windows. Avoid at all costs.