We have had the worst experience with Astraseal over the last few years. We had a new composite door and side panel fitted around 5 years ago. We have had to have the front door replaced twice so far. The first door was replaced as the stain was peeling off. Then last year another new front door and side panel as both was fading and peeling. Then a couple of weeks ago, we have had trouble unlocking our front door. The engineer did one adjustment and told me it was fixed. I asked what happens if I get locked out again ? He said this happens with these doors. I am sorry Astraseal but this is total rubbish. I have never had any problems with any of my other doors in my home fitted from another glazing company. Certainly never been told its okay to be locked out of my own home. The engineer did say he would come and put a new mechanism in if I get locked out again. Really! Should I wait to locked out again.
2/5 stars by MRS DIANE COOPER on September 30th 2018 Email Verified
Really poor customer service. Deposit was 'lost', windows significantly delayed, poor communication, indifferent staff in the office. However product and end finish was decent.
2/5 stars by Mr. Milton on May 1st 2017 Unverified Email
The above reviews are the opinions of the individuals submitting them and not necessarily a true reflection of the performance of this business. We therefore disclaim all liability and responsibility arising from any reliance placed on them.