Pro-Fit Roofing

I paid £3950 for roofing works, including accessing the roof, realigning tiles, replacing damaged tiles, repointing and making good the chimney stack, cladding wooden facia, replacing guttering, painting timber apex and fitting bird spikes. I was happy with the work but unfortunately, corrective work was required to replace a couple of tiles and a number of bird spikes. I contacted Pro-Fit Roofing ,repeatedly, to rectify the work and promises were made to put matters right. Nothing came of the promises, and I left a negative review. Immediately after posting my review I was contacted by Pro-Fit who profusely apologised for failing to carry out remedial works and promised that the work would be done. The appalling weather did create a delay in the work being done but Pro-Fit kept in contact, and I am now satisfied that Pro-Fit Roofing have carried out the necessary work, with the assurance that any work under the guarantee will be carried out. It was a shame that there was a breakdown in communications and confidence, delaying the work, but this has been restored. I feel confident that if you have a problem following any work carried out by Pro-Fit, persist in any follow up.