The Door & Window Centre has joined a handful of companies to reach the prestigious ‘100% Customer Satisfaction Club’ at Independent Network’s Annual Awards Ceremony.
‘Independent Network’ is the UK membership of dedicated installers of Windows, Doors and Conservatories and celebrates its 25th anniversary this year
Due to the ever- changing situation, Independent Network (powered by VEKA) held its annual awards ceremony and AGM online this year, but it didn’t stop the celebrations getting into full swing!
The 100% Customer Satisfaction Club is comprised of companies that have achieved 100% Customer Satisfaction during the year from customer satisfaction questionnaires.
Owners Tony Bettles & Dave Sinfield said: “We am overjoyed that The Door & Window Centre has joined the 100% Customer Satisfaction Club! This award pays tribute to our dedicated and committed team who have worked exceptionally hard, always putting the customer at the heart of everything we do. Thank you as well to Independent Network for your support over the past 12 months- we couldn’t have done it without you!”
Karen Lund, Head of Independent Network, said: "We are really proud of all of our members and very happy that we have been able to support them. Seeing all the trophies, past and present, just shows what can be achieved when competent, professional fabricators and installers are given the support they need to bring the best out in each of them."
The awards were presented by John Meredith and Karen Lund on 28th September.
During the afternoon, the AGM conference featured VEKA Plc’s Finance Director Graham Fitton, along with Managing Director Neil Evans and Marketing Director Dawn Stockell. Neil reflected on the challenges faced by the industry during the past 12 months, whilst highlighting some of the successes, particularly those in relation to recycling, that have been achieved whilst working through a pandemic. Dawn spoke about the unique benefits that Independent Network can bring to members, especially during turbulent times.
Anthracite Grey Magnum 9 Composite Door. Palma patterned glass to door, Chrome Lever Handle, with Thumbturn locking mechanism on the internal handle. Recently installed in Swanley Village
Traffic Grey Magnum 44C Composite Door with Satin Obscure glass. Chrome Furniture, recently installed in Hextable.
Magnum 3 Mouse Grey Composite Door, Kensington Pattern Glass to door. Obscure Satin glass to White UPVC Side Panels. Chrome Furniture to door. Recently installed in Dartford.
Magnum 3 Blue Composite door with Regaled Pattern glass. White UPVC Side Panel with Satin obscure glass. Georgia font detail to the side panel. Chrome Lion Head knocker to door from a recent installation in Swanley.
Traffic Grey Magnum 2 Composite Front Door with Aspen Decorative glass. and chrome furniture recently installed in Hextable, Kent.
Light Grey Magnum3 Composite Front Door with Palma Glass. Side window with Minster obscure glass and White Georgian Bar.
White UPVC Windows with White Georgian Bar from an installation recently undertaken in Swanley.
A before and After of a Porch Renovation in Hextable
Magnum 3 Composite Front Door, Black External Colour Door, Minster Obscure Glass to Door, Leads in glasswork, Chrome Letterplate, Chrome Handle, Chrome Knocker. Recently installed in Bexley.
A White Magnum 7 Composite Front Door, shiny Pad Handle, shiny Chrome Letterplate shiny Chrome Knocker with Spyhole with Blue Lead Design in door. Recently installed in Swanley
Magnum 57 Composite Door, Blue External Colour, White Outer Frame, Stippolyte Obscure Glass to side windows, Stippolyte Obscure Glass to Composite Front Door, Chrome Handle Chrome Letterplate from a recent install in Swanley.
Pastel Violet Magnum 3 Composite Front Door. with Satin Glass. White Upvc Side Panel with Mid Rail. Satin Glass to Side Panel. Chrome Furniture to door.
Black UPVC Casement Windows with Astegral feature bars to glass. Plus a Red Magnum 2 Composite Front Door with Black Outer Frame & Black Furniture.
White Vertical Sliders with an Astegral Bar running Vertically through the middle of the windows. Two White Casement Windows at the top conversion of the property with an Astegral Bar running horizontally through the middle.
Mouse Grey Magnum 44C Composite Front Door. Abstract Patterned glass to door, with Stippolyte glass in White UPVC Side panels. Brushed Chrome Letterplate and lever pad handle.
A before and after of a front Porch from a recent install in Wilmington, transformed from tired wood into White UPVC.
Magnum 8 Black Composite door with Luna glass. The Side Panel with clear glass to top and Satin glass to the bottom. Replacing old sliding patio doors.
A Front elevation image of new VEKA rosewood windows and a new composite front door from a recent install in Sutton-At-Hone.
Flick through the images of how the property looked before.
Ultraframe Victorian Style Conservatory Roof with Active Blue Glass. Anthracite Grey UPVC frames with tilt and turn windows recently installed in Greenhithe.
Magnum 2 Style Composite Door, with Rosewood UPVC Side Panel. Aspen Glass design in door, Satin glass to side panel. Gold Furniture recently installed in Swanley.
Magnum 50 style Chartwell Green Composite Front Door. Palma Glass design to door with chrome furniture, recently installed in Crockenhill.
A before and after shot that included a brickwork knockout of the large lounge window to introduce Smart Systems Visofold Bi-Folding Aluminium doors in Anthracite Grey. From a recent install in Sutton-At-Hone.
Recently installed in the Swanley area, VEKA Rosewood on White windows and Rosewood on White UPVC back door.
VEKA M70 System in Beck Brown on White UPVC, Double Glazing with feature square leads to glass. Recently installed in the Dartford area.
Recently installed in Swanley, a Magnum 49 Mouse Grey Composite Front Door with matching Magnum 49 Mouse Grey Side Panels.
Brush Chrome handle and letter plate. Thumb turn on the inside of the door, with Savannah glass artwork in the door.
From a recent installation in Swanley a new front porch. The Building work all carried out by our own building team, Creasing tiles to the window openings, a hipped roof with vertical ceilings. A Magnum 3 black coloured composite front door, with Rosewood coloured side windows and side frames.
White UPVC Windows with Georgian Lead design to the windows and door. From a recent installation in Orpington,
The Smart Systems Visofold 1000 bifold 5 panel in Anthracite Grey from a recent install in Swanley.
From a recent installation in Sevenoaks, a mixture of 3 and 4 piece Anthracite Grey Bow Windows, including Anthracite Grey Georgian Bar and lead dress work. These replacing the existing Rosewood colour bow windows.
The following report is a true and accurate reflection of questionnaire responses from customers of the above named Independent Network Member. The Door & Window Centre Ltd scored 100% satisfaction on installations for the month of June 2020!
This recent installation included changing the configuration, a new Magnum 7 composite front door as well as including a new cladding feature.
A recent installation in Hextable of Bi-folding Aluminium doors. The installation included replacing the existing window and knocking out of brickwork to make way for the doors.
White UPVC Opening Out under Fixed Windows. A Contemporary Styled property with a Modern look. Benefiting from A-Rated Double Glazing.
Magnum 10 styled Composite Front Door in Duck Egg blue with two White UPVC side panels one of which is angled to allow for the slant of the roof.
Magnum 13 Composite Door in Leaf Green with Satin Glass and chrome furniture from a recent installation in Sutton-At-Hone.
Magnum 9 styled composite front door in Pastel Blue with Monza Glass design and chrome furniture. A recent installation we did in Sutton-At-Hone.
Magnum 3 Style Composite Door with Scotia Designed glass
White UPVC Front door - recently installed in Maidstone
Composite Front door Front door & Composite Side Panel
5 panel Bi-Folding Doors with Master door
A before and after shot of a new Magnum 3 Beck Brown Composite door with Mackintosh Rose designed glass in the panels and obscure side panels. Recently installed in Swanley.
Traffic Green Composite Door
Composite Grey Front Door with knocker. Recently installed in Eynsford
Magnum 8 Style Blue Composite front door recently installed in Wilmington
Anthracite Grey Composite Front door with Pull bar handle
Anthracite Grey Windows to front of house and Composite Front Door with pull bar handle
A recent Conservatory installation in Eynsford
A Magnum 8 Black/Grey on white Composite door with side panels.
A blue composite door & a blue composite side panel with Palma glass.
A blue composite door & a blue composite side panel with Palma glass.
White UPVC Fire Escape Window, with a Flying Mullion to give a clear unobstructed view.
White UPVC WIndows with Diamond Leads
New white UPVC Front Windows and Rosewood Composite Front Door, installed in Eynsford, making for a striking appearance.
New white UPVC Front Windows and Rosewood Composite Front Door, installed in Eynsford, making for a striking appearance.
Rosewood on white composite front door recently installed in Eynsford
A recently installed Lantern Roof, on an extension.
White UPVC Windows, with openers.
White UPVC Kitchen window with top opening fanlight and bottom opener allowing for plenty of ventilation.
The following report is a true and accurate reflection of questionnaire responses from customers of the above named Independent Network Member. The Door & Window Centre Ltd scored 100% satisfaction on installations for the month of December 2019!
White UPVC WIndows with equal sight lines with Georgian Bar fanlights fitted with a tiled conservatory roof.
Three Panel Bedroom window with Diamond leads
Beautiful Fully sculptured white UPVC windows and French doors with equal sight lines & chrome handles
Beautiful Fully sculptured white UPVC windows and French doors with equal sight lines & chrome handles.
A recently installed Composite Front Door in Swanley. The Glass design is Palma and the door colour is Anthracite Grey
A collage of photos from a recent installation in Hextable. This is a White UPVC Conservatory, with Equal sight Lines and an Ultra Roof 380. Allowing for a warm and cosy ambience in the Winter and a cool fresh feel in the Summer.
Composite Front door, with tiled roof and cladding. Framed Windows on the side giving a welcome look.
The following report is a true and accurate reflection of questionnaire responses from customers of the above named Independent Network Member.
The Door & Window Centre Ltd scored 100% satisfaction on installations for the month of November 2019!
Composite Front door, with tiled roof and cladding. Framed Windows on the side giving a welcome look.
Red Composite Front Door with side panel and a white UPVC frame.
Rosewood on White Composite Door, external and internal view, from a recent installation in Hextable
Black Composite Front door with chrome furniture and side panels in new Porch brickwork. All work undertaken by our team.
French Doors, Windows & garage door in a striking Anthracite Grey. Patio work carried out by our team as well.
French Doors, Windows & garage door in a striking Anthracite Grey. Patio work carried out by our team as well.
Rosewood Coloured UPVC Windows
We also offer Building Work for your project and can provide you with the laying of new Patios or Patio Extensions.
A project recently undertaken with new white cladding to the front of the house along with new white fascias. A White UPVC Bay Window was introduced and new white UPVC Windows installed to give the property a fresh modern feel.
A front of house all with White UPVC Windows with White Georgian Bars. A six panel bay window creating extra space and a composite door with a pull bar handle.
A Four Panel White UPVC Bow Window
A Conservatory modernised with a slanted tiled roof and skylights. Tiled roofs are the perfect solution for added comfort regardless of the of the weather outside.
White soffits with down lighters in. Allowing for a classy finish and offering extra security.
Composite Front Door and side UPVC frames built into new build porch with a slanted tiled roof. All building works and installation carried out by our own teams.
White UPVC Windows with Equal Site Lines. A recent installation in Swanley
The following report is a true and accurate reflection of questionnaire responses from customers of the above named Independent Network Member.
The Door & Window Centre Ltd scored 100% satisfaction on installations for the month of June 2019!
Black Composite Magnum 3 and Black upvc frame, with matching feature lead work deign and number 50 above door.
Works installed in Orpington.
Black Composite Magnum 2 installed in Swanley with Satin obscure glass.
White UPVC A-rated double glazed patio door set, with black UPVC cill, installed in dartford.
Low maintenance replacement fascia & soffit boards plus rainwater goods in white.
White UPVC Conservatory Bexley
Activ glass roof
Patio doors to front
Internal French doors
Dwarf cavity wall height of 600mm
Chartwell Magnum 11 in white upvc frame with top borrowed light, minster glass and black furniture.
Installed in West Malling Kent.
Installed in Sidcup, Magnum 8 Blue Composite door with side panel. Blue leaded feature Artwork.
•Activ blue glass roof, Edwardian style
•Excavation of groundwork
•Footings, oversite and finish screed floor
•Dwarf cavity wall height to front of 600mm &
•Three quarter wall with borrowed lights on opposite side
•Face brickwork inside & out
•Internal duraboard window boards
French Grey Solidor composite installed in Longfield
Grey Visofold 1000 Bi-folding Doors installed in Sevenoaks
Orangery recently completed in Swanley including the brickwork.
Bespoke Black composite door and composite side panel, installed in Dartford.
Green Magnum 3 with Crystal Inspiration Green glass, installed in Swanley.
Chartwell Magnum 2 Composite door set in white upvc frame with feature glass, installed in Crayford.
Black Magnum 1 Composite door entrance with double leaded side panels set in white upvc frame, installed in Dartford.
Red Magnum 3 Composite door set in white upvc frame with bevelled feature glass, installed in Swanley.
Black Magnum 2 Composite door set in white upvc frame, installed in Sevenoaks.
Bay window recently completed in Swanley Kent in white upvc with diamond lead feature glass, bay window adds more light to the room giving a feeling of more room/space.
White VEKA Vertical Slider with Run Through Sash Horn recently installed in Crayford
Recently completed building works and installed Conservatory with Pilkington activ blue glass roof and Georgian bar inserts in Swanley
uPVC frames come in a range of colours and we can matach to any RAL ref.
Recently completed new UPVC tiled roof in Dartford. Before and after Photos.
The Door & Window Centre Ltd are pleased to announce that all our installers have passed their required Minimum Technical Competencies test (MTC course). The MTC card is now required by law to have hold to be a competent double glazing installer. The course and test was over seen by Network VEKA on a on site installation. Well done to all our installers.
VEKA to unveil new Bi-Fold door at 2014 Fit show Telford.
10-12 June 2014.
http://www.fitshow.co.uk/exhibitors/the-veka-uk-group
we are pleased to say we have took many orders for the new composite stable door