Selected Glazing Projects Limited

11 Heath Brow 13.05.2014 Hemel Hempstead Herts HP1 1JL RE: Installation of Orangery, landscaping of garden, developing play area into dining room and re-flooring of hall and porch. Dear Rob, I would like to thank you and your team from ‘Selected Products’ for the fantastic Orangery which was finished last week. As you know being a Registered Childminder my family and I were sharing our lounge with several children but now we have a light, airy beautiful and warm addition to our house and our own private living space. The new room was built surprisingly quickly and with a minimum of disruption to both my family and business. Because of the nature of my business I had several stipulations about the workers and at no time were they anything but professional, including when I badgered them to ‘sign out’ the ‘visitor’s’ book as they were leaving after a hard day’s work! The same can be said about the parking problems in my road. All workers made a conscientious effort to park safely and respect my neighbour’s needs. During the ‘build’ I added various new things such as a cemented spike for my rotary airer and cat flap in the new French door. I also changed my mind about the size of the artificial grass .Barry and Rocky happily completed my new wishes .Also they put in a lot of thought about the best way to design things. Two examples are the shape of the new artificial turf and the steps joining the house and patio to the garden area. They did not choose the ‘quick’ or ‘easy’ option but spent time thinking and planning what would be the safest and, or, aesthetically best option. They also endured some dreadful weather in order to keep the project on the promised timescale. Further they worked for several hours over the Easter Bank Holiday weekend in order to get the work finished in time for my clients’ children returning after the Easter break. Apart from Barry and Rocky we had the electrician, plumber, plasterer and painter supplied by ‘Selected Products. Each tradesperson did an excellent job and was thoughtful, polite, helpful and courteous at all times. One of the reasons I chose ‘Selected Products’ to do the Orangery and ten smaller jobs was the sense of professionalism from the first time Rob came to talk to me about my needs and ideas. He obviously know his product inside out and was able to make improvements that I would not have thought of. At no time were ‘heavy handed’ or pushy sales tactics employed. His quotation was by far the most detailed and professional as well as giving various options to reduce the price. Several of my friends, colleagues and parents of the children I care for have seen the finished product and have been amazed at the finished product and the speed of the completion of the work as well as the lack of disruption the their child’s routine. For this I thank you. I would be very happy for you to bring your prospective clients to see our new home which has been transformed in little more than a month by your firm. I am happy to speak with them too. Rosie King