County Windows (Winchester) Ltd

Professional Sales, Incompetent installation, Poor communications. Started in March still waiting for them to finish at the end of July. Work progressed quite well initially with a few hold ups for the weather, when the base was finished the conservatory was installed quickly, then everything went off the rails. We are having a conservatory built but also moving a door from our kitchen into the conservatory, however it seems County Windows forgot this and sent an electrician to do a first fix, however he couldn't do the whole job because the door hadn’t been moved, County Windows were intent on sending plasterers next before the door was done, I actually had to explain why this was a bad idea to them. There was then a huge delay because the guys who move doorways were scheduled for other work, eventually this happened and the electrician came back to finish his first fix, the room was plastered and the electrician finished his job off. We are still waiting for the internal door to be installed, this is a simple wooden door, it was specified at the beginning of the job but they waited until the end of June to order it. Until the door is installed we can’t fit and paint the skirting board (which surprisingly THEY AREN'T going to do), we can’t have the furniture delivered in short, SINCE PAYING NEARLY £30,000 IN MARCH WE STILL CANNOT ENJOY OUR NEW CONSERVATORY AT THE END OF JULY. Furthermore throughout the installation we have suffered from poor communications, someone called Harry, who organises the various tradesmen does not pass on information about when tradesmen are turning up, so you plan your day and lo and behold you get a knock on the the door and your day is cancelled, on the other hand he also doesn't let you know when someone ISN'T coming so you spend a whole morning or afternoon waiting for someone who was never coming anyway.