County Windows (Winchester) Ltd

This Company were employed to install windows and doors to our property. The windows and doors were the most appalling quality that we could imagine - multiple scratches, score marks, damaged window furniture and hundreds of marks between the glass units. The survey and installation left us with an enormous gap under the patio doors and expanding builders foam and spacer bars holding the windows in. Building Control would not pass the installation as safety glass and minimum means of fire escape regulations were not adhered to. Having been encouraged to part with over £21,000 even though the installation was not completed and as County Windows would not accept our concerns or make any genuine attempt to complete the installation to a basic standard, we were left with no option but to pursue this Company through the Courts to have these windows and doors removed and our funds returned. After a two-year battle, we were successful. County Windows have gone to great lengths to have my review removed, stating that it is factually inaccurate and malicious. This is an honest and factually correct review, I have the documents and over two hundred photographs as evidence. It is a great shame County Windows didn't put the same effort into their customer service. We endured a double-glazing nightmare at the hands of this Company.