We had been looking for replacement windows and front door for a couple of months, and I'm always a fan of supporting businesses local to me. Brackenwood are a long established business in the NE Hampshire area so seemed an obvious choice. The initial sales meeting was easy, no pressure to 'upgrade' etc (although we already knew precisely what we were shopping for). The quote supplied at the end of the initial meeting surprised me, being about £2,000 less than I had expected and having shopped round, neither the trade business I spoke to, nor another I called as a retail customer could get close, let alone match, the Brackenwood quote. The 2nd stage formal survey was swift and functional and within two weeks of it I had received a call to say the order had been fulfilled and was now in their warehouse awaiting fitting. We had a provisional fitting date pencilled in for a few weeks ahead but, as I had already agreed to be on their 'short notice' earlier fitting list, we agreed a fitting date a week earlier than expected. The two fitters were absolutely superb, arrived bang on time, and just got on with it!. They had no problem with the resident animals (a 'helpful' Labrador and two very young kittens), worked very carefully around the incoming phone line cables etc and took absolute care of the furniture & carpets etc. Not a scrap of packaging or fitter mess was left, absolutely nothing. I would have absolutely NO hesitation in recommending Brackenwood to any potential buyer. We will definitely be inviting them to tender for the replacing the Conservatory in due course.