Window and Conservatory Options Ltd

15 years ago I had new Windows and Doors installed by this Company in my previous house when they were just called Window Options. Since then despite the fact that Mr and Mrs Styler were taken to Court for taking funds out the business which caused it to collapse owing creditors lots of money and Mr Styler since telling me it was his Accountants fault and he is trying to clear his name, I went against advice and visited their showroom. Mark Styler was still there giving the sales pitch. I told him that I was concerned about the reputation of his business which would mean if I decided to go ahead with them installing doors and windows in my new house that I would not pay until satisfactory installation. Mr Styler assured me that he fully understood my concerns and paying after installation would be fine. I went ahead and they asked me to pay a small deposit of £500 which I reluctantly agreed to do. I booked 3 days off work ready for installation to begin on Monday 28/6. On 26/6 when I was away for the weekend Mark Styler sent me an email stating that Darren and Ian would be installing my order starting with the Windows and would be collecting them first thing Monday to be at my property at 10am. At the end of his email he stated he looked forward to receiving the full balance before Monday morning. I emailed back on Sunday night when I returned home reminding him that this was not what had been agreed and that the balance was being paid straight after installation and offered to show them the bank account balance showing funds were ready. Mark Styler had already emailed by the time I got up Monday at 7am stating that they needed to have the delivery fee of at least £4000 to commence work and that he had checked with the Director (his Son who I have never dealt with) who agreed with him(of course!) They didn't arrive at 10am and I didn't get any replies to emails asking what was happening and they did not answer our calls. No explanation. No apology. No promised deposit back from the Secretary which was promised to be back in my account by friday of that week. I have since learnt from his supplier that they cancelled my order Monday morning and the supplier said that the order hasn't been made because it was on order for the Wednesday!? So they were probably never coming on the Monday any way! The company are now trying to claim I cancelled the order. No apology, no explanation just blaming me for it all. They did pay the deposit back after I put a negative review on their face book page. They are now threatening to take me to court for slander and loss of earnings. This company want the full balance before installation despite the fact they have been bankrupt previously even though they keep saying it was a different company. It is the same family. Who in the right mind would hand over thousands of pounds before the work is done!? Be careful is my advice.