Lords Roofing

We had lords roofing replace our roof in November 2021. Happy with the job at the time, however in January we noticed the end caps had come off our gable end and just needed fixing back on. My wife rang Lords Roofing who stated some one would be out to fix them back on. Sadly no one turned up after two and a half weeks, so my wife rang again to try and arrange them to be fixed which is possibly only a 10 to 15 min Job we have no idea why the girl on the phone was so abusive to us calling us liars etc.. I asked to speak to Dave or Max who dealt with our roof, she was shouting down the phone so loud being rude and totally unprofessional. I told her I would come down the office to sort it out hoping someone a bit more stable and professional would be there, she shouted down the phone good luck with that mate and slamed the phone down on me. We were supposed to receive our 10 year guarantee and receipt for cash payment which never came. Still our roof is not fixed I sure you can come to your own conclusions. We were happy with our roof but you need a company that gives you a good after service and not just takes your money and runs.