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About DG Solutions (South East) Ltd

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February 2021
Look elsewhere if you want windows and/or doors replaced. Avoid at all costs The quality of product can only be assessed after a period of time. It's been nearly 7 years since the fitting and 5 of 7 windows have developed a substantial condensation between the glass panes to the level that I can barely see through them. The 3 attempts to contact the company by email left me with no reply. Only after I left the review on Google the owner has answered: "I see your pictures, the glass is usually a 5 year guarantee but if you call us we can look in to it for you." So I have rung Your company only to be told that the glass panes are not covered after 5 years, therefore the Owner's reply to my original review on Google was just a publicity stunt. To add to the review on the quality of product you fitted in my house; my 3 remaining windows (now 10 years old) that we decided not to have replaced by DG Solutions are perfectly fine, without a sign of condensation. Perhaps the owners should change the motto and amend the part of the statement where it mentions the "care about its customers" and "highest level of product" because as your customer I do not feel that's a truth

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The above reviews are the opinions of the individuals submitting them and not necessarily a true reflection of the performance of this business. We therefore disclaim all liability and responsibility arising from any reliance placed on them.

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