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About DG Solutions (South East) Ltd

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October 2022
Absolutely terrible company. Supplied damaged glass and faulty frames. 23 panes to be fitted and 29 damaged panes supplied. 9 frames to be fitted, 4 damaged ones supplied. Now 20 months in to what was supposed to be a 3 day job, and still not finished. Arrange for afternoon fitting, they turn up at 9am, complain we're out and cancel the job! Requests for compensation have been completely ignored. They respond to the emails but deliberately leave out any mention of compensation and refuse to acknowledge that I have made that request. I have contacted them over 90 times in the last 2 years. They've contacted me 20 times. Constantly say they'll call, then don't. Promise to send me mails, then don't. I still have lock plates missing as the fitter failed to install half the locking mechanisms on the frame, and one window won't close properly. Contacted DG about those specific problems 4 times. No response. Now looking at taking legal action. Avoid this company! Seriously, use absolutely any company but this.

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