High-Tech Windows (Cheltenham)

If I could rate them 0 out of 10 It is regarding the unfinished work of my conservatory door by Hightech windows ( which is owned by Britania group) for which I have done the whole payment and the work is still pending. As per high tech Mr Andrew Green from Britannia is help responsible for the rest of work. The details of the proceedings are as follows. Meeting with Mr Frank Trickey ( sales consultant) on 15.06.22 @ 11:00 am Contact no: +44 7966 887594 Coordinated by Sasha Louise Harris ( Marketing Manager) Quotation confirmed on 15th June 2022 First deposit payment done on 27th June Survey done by Brian Morgan ( Surveyor) on 6th July 2022 Second instalment done on 7th July 2022 There was a redesign by Alan Aston ( Sales Manager) on 2nd August Installation was meant to start on 12th October 2022 Installation payment done on 25th August 2022 Installation done on 12th October but Wrong size door and meant to be sorted ASAP. When requested for a date of completion the reply was the company is dissolved and is liaised to Britannia group.I understand from my initial research that both companies are owned by Mr. Haydon Rishton from Jersey which makes sense as from the first mail all the mails highlight and tag Hightech as a part of Britannia group. I requested the office of Britannia to kindly coordinate and sort it immediately as winter is round the corner and I had been waiting for the work to be done since long. They were non responsive and non compliant. It is totally unacceptable, unethical and unprofessional response from them. I also reached for the Certass insurance company however high tech is no more registered with them.Besides, since the work was unfinished the insurance company was legally not initiated to help. Hightech still has a active website and share the same logo as Britannia. I have got the screen shot of the chat history, the mail history, the voice call recording and payment history. I have referred high tech to insolvency service and the next step is take it to citizens advice service for now. Therefore, please be mindful before approaching this company as I don’t want anyone else to be coned by same company holding different names and cheating people of their money. Thanks