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About Softview Conservatories Windows & Doors Ltd

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October 2022
Front door supplied in Nov 2020 was warped by Dec 2021. They came out in Feb 2022 and effected ‘repair’ which involved taking a plate off the frame and said they would supply a new door. No contact from them for months, calls not returned and excuses when we called. Finally fitted ‘new’ door in October 2022, which is damaged and they acknowledged they saw it was damaged when they fitted it. Job still not complete as parts missing and no date when they will finish. Contacted owner (Sheree Osborne) who doesn’t respond to emails. Took advice from CAB and requested a refund but told us they don’t give refunds- apparently Consumer Law does not apply to them!!Now taking them to court and they don’t care that we are doing this. AVOID SOFTVIEW AT ALL COSTS, I couldn’t give them zero stars in this rating, sadly.

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