Softview Conservatories Windows & Doors Ltd

I don’t even know where to start. The fitters didn’t turn up until gone 9 every day. One Friday they didn’t even turn up as one of them was going to a concert in the evening. They said they were coming Sunday so we waited for them and they didn’t show! We have a dog and a toddler and we kept finding shards of glass and screws even though they said they had tidied up. The plasterer and electrician were amazing and worked incredibly hard. The fitters had to return because we were so unhappy, they painted the metal supports as someone was taking the tiles up in our conservatory. It was mentioned that they would be dusty and the fitters said that softview were desperate for their money! A painter was then sent to fix the mistake, he did an amazing job and was here a few hours where as the fitters painted them in 15 minutes. I was then dealing with Steve and said how unhappy I was with the fitters and I didn’t want them to return to correct our guttering and he assured me that they wouldn’t be back and if it came to it he would do it. As a softview van pulled up at 8:30 I thought that maybe we had been listened to but no it was the original fitters again! Our neighbours want to replace their roof like we have done but I am going to have to tell them to find someone else. Billy has just called again asking for the final payment, no offer of a discount with all the issues we have had. Avoid at all costs - they say they are a family business but they are not at all!