Essex Fascias & Windows Ltd.

AVOID THIS COMPANY! We have been waiting since June 2017 for some work on a balcony in our home. Numerous no shows,loss of work days and only to have them show up to take old balcony down and have not returned to finish work. We have cracked panels on the conservatory ceiling below balcony, rain water seeping down into conservatory and damaging the floor. They don’t answer telephone and Dan Crocker is never available. Staff at the office ,when they pick up telephone are full of excuses and no action. They have moved premises and have refused to give us new address. Terrible the feeling we are left with and the additional damage to our property. We are taking action to recover all cost under the Consumer Protection Act 2015. Suggest all other dissatisfied customers do the same and contact the Citizens Advice Bureau .