Sunset Windows Ltd

Some of the work they did was of a good standard, however if anything goes wrong its not so good, customer care seemed seriously lacking, it seems, sadly, once they have your money they don't want to know. They fitted a bathroom for us badly, it leaked, we got the manufacturer to check the installation who confirmed it was poor, it took nearly a year for the company to send someone to fix the problem. (took threats of legal action). By which time the floor had to be lifted (damp) the company point blankly refused to refit the floor. After we had the floor refitted the shower continued to leak, so we had to get a competent plumber to fit it and pay for a new floor to be fitted for the third time. The original flooring has to be replaced because where the electrician had cut into it it was fitted badly. Emails ignored - phone calls ignored. Could have been solved in a few days with good communication. If you are going to use them, make sure you keep hold of a retainer and only pay it when you are 100% happy, because we couldn't get them back. Sadly I would not recommend, and only because Dave (owner) just ignored us, for a year. 2 stars because we disliked the after care. We are going to other builders to repair it. That said the extension they built is fabulous.