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Europlas Ltd

3.1/5 Stars - 41 reviews

Newton Abbot, Devon
24 Positive Reviews
17 Negative Reviews
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About Europlas Ltd

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November 2014
Lovely conservatory. Bit pricey, workmen great. Very pleased BUT......... Aftersales Service Horrendous: No replies to repeated calls made to Call Centre and Service Office - took almost a a month before someone replied. No surveyor was sent to examine the problem despite my repeated requests. 2 workmen came to look/ take photos. It's 'blame the customer' despite what my builders said regarding ingress of water. Dismissive, rude and infuriating. I now need a surveyor's report they inform me (at my expense). I spent £24,000 and feel they have treated me very discourteously. Oh. and the facing removed by workmen when they visited will probably take until Xmas to be replaced - not replying to messages again.

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