Warmseal Ltd

Warmseal are absolutely the worst company I have ever had dealings with. We had a replacement conservatory fitted by them with a warm roof and initially everything went well. However we had issues with the initial build which the workers had to put right on site (roof beams had been measured the wrong size). Since then we have had an issue with the plaster on the roof which has started to crack. We had two separate representatives from Warmseal out who both said it needed re-plastering as the joints hadn't been sealed correctly and they would report this back to the company. I have since been on the phone just about every week for the past 7 months trying to get them to fix it to no avail. I have been promised return phone calls which have never happened and lately I have been told that the site manager, Gerard Hiscock, has been sent numerous e mails from the reception staff asking him to contact me to remedy this but he has so far not bothered contacting me either by phone or e mail. Once this company has your money they are not interested in any form of customer service and any attempt to speak to someone who will take responsibility in dealing with it is met by deafening silence. Atrocious company and atrocious customer service. Use at your peril!