Windows Plus Roofs Limited T/a Kitchens Plus

Please, please, please if you are thinking of buying a kitchen stay well clear of this company. We ordered a kitchen and it was delivered on 15th September 2014. The fitter who we can't fault removed the old kitchen which he didn't know he had to do (great start) and started to install our new kitchen. The next day after the carcass was installed I noticed they had delivered a completely different kitchen to the one we ordered. Ours was to come from Italy, this cheaper version was from Browns at Cramlington and a totally different colour. After telling Kitchens plus what they had done, and them blaming the poor girls in the office, we had to wait a further 3 weeks for all the doors to be delivered, after they asked us could we change the hardwood flooring to match the kitchen...bizzare!!!! When they were fitted, 2 of them were too short, so had to be re-ordered. Another 3/4 weeks down the line they were delivered only to be short again. The granite came and was faulted, so we complained and they replaced it a 2nd time and low and behold that was faulted too. After complaining again, that was eventually replaced..The tap is another story. That was fitted back to front and the plumbing was absolutely disgraceful. the wast pipe ran up (yes up) can you believe. Anyway the tap failed and squirted water all over (not what you want from a £400 tap). that was replaced and would you just know it.....it happened again. Now we have a third tap and even then I have had to pay my own plumber to come and fix it after the shaft it was fitted on was too short. After about 17 weeks after the initial installation my patience finally was broken by the constant lies, false promises and down right couldn't give a damn attitude, so I withheld the money for the granite which I refused to pay and finally got a decent kitchen company to come and fix all the problems that Kitchens Plus left us with. After speaking to the many fitters, plumbers, electricians etc. mine is not a one off complaint. Please, save yourself the heartache and DO NOT buy from this 2nd rate company.