Eco Home Improvements

My opinion, I will not be using them again the Workmanship and Aftersales is appalling I’m surprised they still trade. We had our Windows replaced in June, despite having much lower quotes from SafestyleUK who we have used in the past and were excellent, but we decided to go with Eco Home Improvements. The installation was a farce, at least 6 glass units when inspected by us after fitting had either been scratched on the inside the Double Glazing or on the outside. These were replaced but after they had been reordered, installation took weeks for what was relatively a simple job. We also had a new front door fitted , this was the next issue, when the door was opened or closed the whole frame moved, again Eco Home Improvements came back and fitted a strengthening bar “ Why was this not fitted the first time “. From the 2 sets of French doors fitted one set became unusable as the doors “dropped”; again after numerous calls and failed promises they came out and adjusted the doors. I had been promised by the salesman and receptionist, that I would be contacted direct by the owner and the manufacturing manager, I’m still waiting. I have since had trouble with a window which would not lock in the part open position, another visit and the whole window refitted correctly. Other issues included excessive use of Silicon Sealer , Windows left with fingerprints and silicon on the window, I now have the front door which is showing signs of movement , I dread the next set of phone calls………... I have not included everything or this would turn out to be war and peace. kencharlton@yahoo.com