St Andrews Home Improvements

Appalling. Non refundable 'admin fee' which is not explained fully before the sales rep comes out. They will tell you its a 10% deposit, all lies. Actually worked out at over 20% taken up front from an 86 year pensioner and on cancellation, well within 7 days once the family became aware, they still insisted on payment. They prey on the elderly and the vulnerable, promising discounts and grants. Steer well clear of this mob, they cold call and the sales reps are not truthful. Complaint has been submitted via Citizen's Advice Burea on behalf of my mother. The bank has also been notified as we have no idea what, if anything, was signed as no copies were given.