St Andrews Home Improvements

DO NOT USE THIS COMPANY......I had someone out from the Company to give me a price on windows and also widening a window. I was quoted a figure, to which I agreed. The ;company then sent a Surveyor, who told me the bill had been underpriced for the windows, and that to have 1 window widened would cost a lot of money as I would have to get a Building Warrant etc, none of which had been explained to me, also the porch had been well underpriced, The Manager (Scott Smith) was phoned and he came out saying he was really sorry but there was nothing I could do. I wish I had went with my gut feeling with the reviews this company had, but the Manager (Scott Smith) assured me I could contact him anytime with any further problems. My Mum told him she would go to Trade & Standards if things were not right with the windows. When the Workmen came out with the windows, they sent the widened window which the Manager (Scott Smith) was supposed to cancel. I then had to wait another 2 weeks for this window to be made. My Mum phoned him and asked if I would get a refund from the larger window to a normal size and she was assured he would phone someone else about this. The manager Scott Smith has been phoned numerous times and is now ignoring all calls, several texts have also been sent to him, which are also ignored. Still waiting on money back for the normal window instead of a wide one. The reviews were right. BEWARE OF THIS COMPANY.