St Andrews Home Improvements

Contract number L000451 I signed up to have my windows replaced in Nov 2017 and once I'd done so I did a bit research on reviews of St Andrews Home Improvement. I know I should have done this before signing but it was just a timing thing. I was really horrified by many of the reviews I read and immediately regretted signing the contract. Albeit, many of the reviews were for jobs completed in different part of the UK to me. Anyhow, fast forward to February 2018 when the windows were installed and I'm delighted to say that I am really pleased with the work completed. Since having the windows fitted I had to have remedial works completed too - a small area plastered in the bathroom, external plastering completed where mullions were removed from two windows at the front of the property, a vent cut out into one of the window units and a full pane of glass replaced in one of the units where the original one was marked inside the casing. I received a call from St Andrews Home Improvements a few days after the initial install and appointments were put in at dates and times to work around me. All remedial work was completed on time. I can't thank Ranjit Singh (the salesman), Kevin Miller and Stephen Galloway (who installed the windows), Jamie (who completed the plaster work) and Dougie (who replaced the window pane casing and cut in a vent to another unit) enough for their high standard of workmanship. Each of them evidently take pride in their work. They offered to place dust sheets, removed their boots and were respectful to me and my home. The only piece of constructive criticism I have with the whole process is from signing the contract to arranging installation is that the communication between St Andrews Home Improvement and the client could and should be improved. I'd have liked to have received clear contact details, email address and telephone number. If the company brush up on their communication at that key stage they'd be on to a winning combination. I wouldn't hesitate to recommend using St Andrew's Home Improvements again. Well done guys, you're all an asset to the company and thanks again.