Premier Kitchens & Bedrooms

We’ve built a lovely big extension in our house, i’m a tradesman, i’ve done it all myself from digging it out to Plastering and decorating, my wife wanted a certain style kitchen to finish off our project, she was supposed to call Howdens but accidentally rang Premier kitchens and bedrooms, she ended up getting a design done by them anyway and the salesman was very professional, after comparing other quotes we decided to go with Premier, that is where the nightmare starts, initial design didn’t add up, he scaled incorrectly off the plans, the surveyor changed most of the plan to supposedly fit, they then take full payment before delivery which was over £16000! We had to provide men to lift the kitchen in, which was 2 hours late! On delivery 1/2 the kitchen was missing, 3 weeks of stress for my wife and hundreds of phone calls and emails later we still haven’t recieved all the doors for our island, we have paid for a corner unit to be built and dismantled twice as they are so incompetent they keep sending the wrong one, we’re now waiting for no 3, they have sent a 400bin unit to fit a 600 door and it wobbles all over the place, they say we have to pay extra for the correct one even though they designed it!!! Handles were wrong, I could go on, useless customer services, no one takes responsibility, if we had a pound for each apology we’d be rich, absolute joke of a company, DO NOT USE THIS COMPANY FOR YOUR KITCHEN, ALL STYLE NO SUBSTANCE. Very, very disappointed we fell for all the promises of a beautiful kitchen.