Elglaze were a pleasure to do business with! The initial meeting was with a very knowledgeable and non-pushy sales person. I was able to get advice and explore options that would suit my house. The installation was provided by two very polite and tidy builders, just make sure you have some coffee to hand and they'll do their magic! There was an issue with the installation of my back door, which was removed, taken back to the factory for amendment, and then refitted all in the same day! A window pane had something on the inside of the glass, which the installer spotted and informed me. I told the office and a new pane was ordered and installed a week later. The price of the order was very competitive with other companies, in fact it was also the cheapest. This combined with the HONESTY of the company, and their stigma-busting mantra that all window replacement companies should be given a wide berth, means I wholeheartedly recommend Elglaze for your window & door replacement needs.