Getting the quote was very straight forward and it was very competitive. There was none of the nonsense that you get from the big brands (your wife/husband must be there too, massively inflated price and then discounts for this and that) just a price according to the size. The showroom staff were very helpful and knew the product very well. The fitting was very efficient - quick with no mess, thoroughly cleaned and tested, and a full demonstration. The doors themselves are high quality, low maintenance and look great. I needed restrictors fitted, so it would have been better if this had been pointed out at the survey stage rather than after the doors were fitted and another (very short) visit had to be arranged. I am very happy I went to Elglaze, and being local, if I do have a problem in the future it is very easy to get it sorted out.