Company Response
Hi Sarah. We’re delighted that you are happy with your windows and french doors. That’s fantastic! We’d like to offer our apologies for the problems during the install. It is very unfortunate that the initial measurements were incorrect and we can only apologise for the delay this caused to your install. Regarding the glass on your garden, we always strive to leave your property exactly as we found it and on this occasion we clearly fell short of expectations. We are forwarding this feedback onto our install teams to avoid this happening again. We do hope your cat is recovering and to this end we are sending some cat treats your way by means of an apology. Thank you for your feedback, we take everything on board and it all helps us improve our service. Yours sincerely, Nicola Lowe, Elglaze.
The above reviews are the opinions of the individuals submitting them and not necessarily a true reflection of the performance of this business. We therefore disclaim all liability and responsibility arising from any reliance placed on them.
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